sevenspark

sevenspark supports this item

Supported

3789 comments found.

Need Support? Please Submit a Ticket

Please note that all support requests must be submitted through the Support Center, not through the item comments. Thanks! :)

Pre-purchase questions are best sent through the Pre-Purchase Form

UberMenu 3 is here! This is a free update for existing customers which you can download through your Downloads page. Please be sure to read the instructions on Installing Updates.

You can also check out the new demo. Hope you enjoy UberMenu 3! :) Come visit the Support Center if you have any trouble.

Need Support? Please Submit a Ticket

Please note that all support requests must be submitted through the Support Center, not through the item comments. Thanks! :)

Pre-purchase questions are best sent through the Pre-Purchase Form

UberMenu 3 is here! This is a free update for existing customers which you can download through your Downloads page. Please be sure to read the instructions on Installing Updates.

You can also check out the new demo. Hope you enjoy UberMenu 3! :) Come visit the Support Center if you have any trouble.

pasky

pasky Purchased

How to hide column words on mobile device?? Please check this screenshot: https://ibb.co/hA3Jd8

Hi pasky,

If you are seeing [column] in your menu, that means that that menu is not an UberMenu, so the plugin does not control that menu. You cannot use UberMenu advanced items in non-UberMenus. So you’d either need to replace the menu with an UberMenu or not use those items in that menu.

Again, as I have already requested of you 3 times, if you have any further questions or need assistance, you must Submit a Ticket and we’ll be happy to help you out. We cannot provide support via item comments. Any further requests made here will be referred to the support center. Thanks for your cooperation.

Have a great weekend

MHP28

MHP28 Purchased

Is there any way to troubleshoot tabs not showing up? I watched the tabs tutorial and it seems pretty straight forward. However, when I add a tabs block and then add menu items as submenus of the tab block, none of the menu items show up.

Actually, nothing shows up on the menu; not the tab toggles or anything. If I remove the tab block, all of the menu items that were below the tab block do show up on the menu.

But if I readd the tab block, then all the menu items below it don’t show up on the menu. I reset all settings in ubermenu and started with just the minimal base skin. I removed all custom css and customizations to the header, so I’m using a default header in the theme, which is Vitrine. And the tabs still don’t show. I really don’t know what could be causing it. It’s just a big blank spot where the tab block should be.

Here is a screenshot of my menu structure. I haven’t added all the items yet, but you can see the basic layout. I’m trying to do 2 levels of tabs here. I saw on your website that this is possible. I have tried 1 level of tabs and I get the same result, which is nothing shows up on the menu.

https://imgur.com/a/rxXe2zT

Hi MHP28,

It sounds like you likely have interference from the theme which is hiding the tabs. Please Submit a Ticket so that our support team can assist you. As I’ve explained to you 3 times previously, all support is provided via the support center, not item comments. Thank you

MHP28

MHP28 Purchased

I buy almost all of my plugins and themes and addons through this site for convenience. If I wanted to go get support through 50 different sites, I wouldn’t even use this site to buy stuff.

You are one of the few sellers I have encountered who forces you to go through their site. I bought the Ubermenu, Ubermenu Sticky, and ShiftNav, which I recently renewed through your site, only because you don’t sell it on here, and you removed the Ubermenu Sticky from this site, so I guess I’m supposed to renew it through your own site, even though I was supposed to get continuous updates on here at no additional cost.

I’m sure you can understand why no one wants to do that.

Hi MHP28,

Unfortunately, we simply cannot provide support efficiently or effectively through CodeCanyon comments. You don’t need to create an account or keep track of anything additional to receive support – just click the “Support” button in the upper right of your UberMenu Control Panel, it’ll auto-fill the form for you, you enter your question, and submit it. You’ll receive an email reply where we can further assist you, and you can reply directly from your email inbox, so you never have to visit CodeCanyon or our site after submitting your ticket – it’s actually much easier than having to come back here and post comments every time. This way you can share things like site URL or potentially credentials privately, and we can more easily share helpful resources with you.

You do indeed still receive your updates on UberMenu Sticky for free, your license is still valid, you can read about that here: https://sevenspark.com/announcements/ubermenu-extensions-now-available-exclusively-sevenspark-com – you get updates right through your WordPress admin.

Please go ahead and Submit a Ticket if you have any further questions, and we’ll be happy to help you out.

Thanks!

lRodl

lRodl Purchased

Hello there!

I need to make my menu work like the apple website, if i renew the support can you guys help me do that? I’m using ostrya theme.

What i achieved until now is that: www.electrondf.com.br

Best Regards.

lRodl

lRodl Purchased

The Main menu i just needed to be thinner.

The main thing is the mobile menu that i needed to make it like the apple site mobile menu.

www.apple.com

Hi lRodl,

To reduce the menu height you’ll want to adjust the Top Level Item Vertical Padding setting in the Customizer (see How can I change the height of the menu bar?). It looks like you’re currently using ShiftNav on mobile – that’d be the closest thing we offer to the Apple menu example.

If you have any further questions or need assistance, please be sure to Submit a Ticket so we can help you out :) We can help with anything within the plugin functionality, though please do bear in mind that customizations are outside the scope of support.

Have a good one!

supercg

supercg Purchased

Hello
How can i set submenu open in left direction in vertical mode?
https://pasteboard.co/HmocjQ9.jpg

Hi supercg,

You’ll want to use the “Invert Submenus” setting.

If you have any further questions, please be sure to Submit a Ticket, as we’ve requested of you multiple times in the past – thanks

supercg

supercg Purchased

Oh many thanks :)

You’re welcome :)

Pre sales question, can I use custom icons out of the box or do I need to buy the icons extension for that piece of functionality?

Hi brandshark,

The Icons Extension would be required to use either the Icon Class setting or the code snippets provided to register custom icons via the methods suggested in the UberMenu Icons Knowledgebase: Icon Custom Classes / Custom Icons

Hope that helps – if you have any further pre-purchase questions, you can submit them here: http://sevenspark.com/pre-purchase and we can discuss further :) Have a good one!

Hello chris

im using v1.5.1.1

i have my submenus, but only display if i click the Menu Item Activator Button is posible to open if i Click or TAP in all Button ?

thanks

ShiftNav Pro plugin

Hi there,

Revisiting this plugin and just wondering if at some point in the future it will include a zoom-in hover effect.

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