4333 comments found.
Presale: Can you make specific menus assigned per page?
Hi idealfastenermiao,
Please see this FAQ: Page-specific menus
Hope that helps! If you have any further pre-purchase questions, please submit them here: https://sevenspark.com/pre-purchase and we’ll be happy to discuss 
Hi,
What’s the best way to add custom css classes & html to the menu?
<nav id="ubermenu-main-5" class="ubermenu ubermenu-main ubermenu-menu-5 ubermenu-responsive ubermenu-responsive-default ubermenu-responsive-collapse ubermenu-horizontal ubermenu-transition-shift ubermenu-trigger-hover ubermenu-skin-minimal ubermenu-bar-align-full ubermenu-items-align-auto ubermenu-bound ubermenu-disable-submenu-scroll ubermenu-sub-indicators ubermenu-retractors-responsive ubermenu-submenu-indicator-closes ubermenu-notouch ubermenu-desktop-view">
I’m looking to add some of our themes classes to this, ie. “ui fixed menu”
And close adding a wrapper div around the < ul > element to keep the menu fullwidth whilst having a max-width on the internal content. I suspect there might be a way to do this in the settings, but I’d rather have 1 class to control all responsive behaviour than having to adjust that as well as ubermenu’s settings.
Thanks!
Hi adamcc,
I definitely recommend using the built-in settings to achieve that in order to minimize the risk of introducing conflicting styling. Adding theme classes to the plugin code is more likely to break things than anything.
If you did want to add a class to the menu container, you would need to write a filter for the wp_nav_menu_args. If you really want to add an element with your custom classes, it’s likely going to be better to wrap the entire menu in a separate element than to try to apply it to the HTML generated by the plugin.
Hope that helps – if you have any further questions, please be sure to Submit a Ticket – all support is provided through the support center, not item comments – thanks!
Great, thanks for you help with this!
You’re welcome!
Think I may have found a bug – if you use the ‘stretch’ option for the top menu – it uses flexbox to achieve equal height for all items, but it then breaks alignment as it’s using floats and text-align rather than a flex-start/flex-end/center approach
Hi adamccc,
As previously requested, if you have any questions, you must Submit a Ticket – all support is provided via the support center, not item comments. Thank you
Hello, is there a way to disable the tooltips “For performance purposes, the number of autocomplete results is limited to 100 by default. You can adjust this in the UberMenu Control Panel > General Settings > Advanced Menu Items, or just enter the ID in the ID field.” ?
Hi NexusFred,
There isn’t an option to disable the admin tooltips, though it could be done with CSS if you wanted.
As we have requested of you multiple times in the past, if you have any further questions, you must Submit a Ticket – all support is provided via the support center, not item comments – thank you!
Hi, a would like to request a refund. The plugin is not working well with my requirement please help ASAP.
Hi AtliQ,
If you would like assistance, please Submit a Ticket and we’ll be happy to help you resolve any issues you’re encountering.
If you’d like a refund, that’s something you need to request through Envato – see https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund- – we don’t have the authority to initiate a refund request on your behalf.
Thanks
Hello,
We are using the menu for an intranet website, which includes links to various web applications. Unfortunately, some of these applications only work properly in specific browsers, and we have four different browsers installed. Is there a way to insert a shortcode that will not only open the link in a new tab, but also in a specific chosen browser?
Thank you for your assistance.
Best regards, David
Hi David,
While it’s easy to have a link open in a new tab, to my knowledge there is no way to specify the browser through a hyperlink. Generally browsers don’t allow a websites’s code to dictate things that are controlled by user preferences. I suppose it might be possible to create a custom URI scheme and then a custom handler for that scheme on each machine within your intranet, but that would be a complex solution outside the scope of what a website (or any WordPress plugin) can do on its own.
If you have any further questions, please be sure to Submit a Ticket – all support is provided via the support center, not item comments – thanks!
Hi, a would like to request a refund. The plugin is not working well with my website in DIVI. please help ASAP.
Hi smgnmz,
Sorry you’re having trouble. Many customers use UberMenu and Divi together successfully. Because of how Divi works, you need to integrate UberMenu properly, and we provide guides for integrating both through the Divi Header Builder or Divi Standard Header to prevent the theme from interfering with the menu.
If you need assistance, you can Submit a Ticket, and we’ll be happy to help you out.
If you would like to request a refund, you would need to do that through Envato, as we do not have the ability to initiate a refund request on your behalf.
Hope that helps
Hi
The Demo Clip for Shop is missing from Video Tutorial.
https://prnt.sc/JFEiJltfUL_QDo you mind sharing ?
https://sevenspark.com/docs/ubermenu-3/video-tutorialsRgds
Hi Peaceonearth,
There isn’t a video tutorial for the Shop submenu, but all the details are here: How to recreate the UberMenu 3 Shop submenu
Again, you must Submit a Ticket in order to receive support. Support is not provided via item comments. Thank you.
Hi
My Support has expired.
I have minor issue if you could be kind enough to advise ? 
Is it possible to set a padding btwn the Top Menu Bar & the Sub Menu panel, so the Sub Menu Panel appears directly below the Top Menu Bar ?
https://prnt.sc/NuntZPkkw2IwAs you can see it is overlapping the Top Menu Bar.
Is should render in the same horizontal level ( blue arrow) as shown on the screenshot below:
https://prnt.sc/jCX_DP4PBIcaThanks in Advance.
Hi Peaceonearth,
The issue appears to be your varying content heights, as the top of the submenu will always touch the bottom of the parent item. Please Submit a Ticket with a link to your site if you need assistance – all support is provided via the support center, not item comments – thanks!
Hi there! I am much intrested with your menu plugin. Could I use it on a Divi Website to show WooCommerce Categories, sub-categories and products images ? Thanks.
Hi Pat007,
You can use UberMenu with Divi – you’ll need to integrate via the Divi Builder (recommended) or Divi Template Files
UberMenu can display WooCommerce Product Categories, subcategories, and product featured images. Please see our WooCommerce guide for more info.
Hope that helps! If you have any further pre-purchase questions, please submit them here: https://sevenspark.com/pre-purchase and we’ll be happy to discuss
Thank you so much for your help!
You’re welcome!
Hi and thank you for your help. I bought the plugin and had a few questions, so I used the link for support but never got any answer. Any help ?
My apologies, Patrick! I’ve looked into this and somehow the ticket was submitted but never delivered to our support system (due to an SMTP server error), so we never saw it. I’ve sorted that out now and will get back to you shortly. Sorry for the delay and thanks for your patience!
Hello This is a presale question because i am interested to buy your plugin. I have live website, eshop more specific and i am using Porto Theme. As i see Porto Theme is not at your list with the compatibles themes. What exactly does this mean? Should i have any compatibility or functional issues?
Hi Christos,
The themes listed are just those that we have a special set of integration instructions for; not being on that list doesn’t necessarily mean anything either way. In general, please see this FAQ: Will UberMenu work with my theme?
If you run into any trouble, just Submit a Ticket and we can help you out. If you have any further pre-purchase questions, please submit them here: https://sevenspark.com/pre-purchase and we’ll be happy to discuss Thanks!
Hi,
Just a quick question 
Is the “ubermenu_get_menu_instance_by_theme_location” function the preferred method for checking if a specific menu_location is using ubermenu?
I’m just looking for a conditional to check if a specific menu location is using uber menu or not.
Thanks!
- AJ
Hi AJ,
I think that’s likely your best option, though please bear in mind that is not designed as a public function. Please shoot us a ticket here: https://sevenspark.com/help if you have any further questions and we’ll be happy to help – thanks!
Hello guys.. I have a prebuy question. Can I achive this menu here https://seventravel.co.uk/ with your plugin (check it from desktop please)? I mean to have horizontal menu but when I click on an element to open vertically like a sidebar
Hi ymavrak,
No, sorry, there isn’t any off-canvas panel submenu functionality out of the box.
If you have any further pre-purchase questions, please submit them here: https://sevenspark.com/pre-purchase and we’ll be happy to discuss – thanks!
Hello could you tell me if this works with the foxiz theme and perfmatters plugin?
Hi degamega,
Unfortunately we don’t have any specific information on either of those products. In general, please see this FAQ: Will UberMenu work with my theme?. Based on the theme demo I’m seeing for Foxiz, they’re using Elementor to control the header, in which case you’ll want to see our Elementor integration guide for simple integration. UberMenu is compatible with performance plugins in general – we haven’t seen any conflicts with Perfmatters specifically.
If you have any further pre-purchase questions please submit them here: https://sevenspark.com/pre-purchase and we’ll be happy to discuss
I’m very interested in using this plugin, but I am unsure if it can conflict with my theme. Out of curiosity, here is my website: https://vlanderon.com Does this plugin align with my theme?
Hi vlanderondigital,
It’ll depend a bit on how the theme works – I think you may be using a Gutenberg-based header builder here, in which case you can remove the theme menu block and replace it with the UberMenu Gutenberg / WordPress Block Editor block – otherwise, in general, please see: Will UberMenu work with my theme?
Hope that helps – if you have any further pre-purchase questions, please submit them here: https://sevenspark.com/pre-purchase and we’ll be happy to discuss
Hi, is there a setting / option to cache google fonts locally (gdpr compliance)...? Thanks!
Hi multidomains,
What you can do is use a font plugin that loads the font you want locally, then just set the Font Family setting (rather than loading the font remotely) in the UberMenu settings.
Hope that helps – if you have any further questions, please be sure to Submit a Ticket – all support is provided via the support center, not item comments – thanks!
Hi, windows defender prevents me from downloading the file, as it reports malicious code in the admin.menu.js file. Report the presence of Trojan:Win32/Spursint.F!cl Is it possible to get a clean version? Otherwise I would like a refund. Thank you
Hi bitrecall,
I’m not sure what is going on for you there, but there is certainly no malicious code or trojan anywhere in the plugin zip that we distribute – sounds like some sort of weird false positive perhaps. And we’ve never had anyone report an issue with anything being flagged by antivirus software before. Please go ahead and Submit a Ticket to get in touch with support and we’ll make sure you get sorted out.
Thanks and have a great weekend!
Hello, potential bug or I misunderstood something
In Main UberMenu Configuration > Image
Image height is not working as it should.
Image Width = ’’
Image Height = ‘150’
Result = default size applies
Image width = ‘150’
Image height = ‘350’
Result = Aspect ratio is maintained
The aspect ratio must be constrained by width + height, or the width alone, or the height alone right ?
Best Regards
Hi NexusFred,
The displayed height of the image will always scale to the width it is currently displayed at in order to maintain the aspect ratio. Setting the height just sets the attribute on the img tag. The image will scale based on its own width and the width of its container.
If you have any further questions or need assistance, please be sure to Submit a Ticket – all support is provided via the support center, not item comments – thanks!
”...in order to maintain the aspect ratio” that’s the problem here.
Setting both, width + height, should override aspect ratio. Set only height or width should keep aspect ratio with priority to set value..
This is the logical way to work. If so you can force all images to be a square. As it works today, it’s not possible without a CSS override.
Yes, the plugin will maintain the natural aspect ratio of the image that it is displaying. This is explained explicitly in the description of the Image Height setting, so there should be no confusion there. Maintaining the aspect ratio (not distorting the image) is the expected behavior for an image, especially in a responsive layout where the displayed size of the image may vary based on the viewport dimensions.
If you want to display a square image, there is no CSS required – all you have to do is set up/select an Image Size that has equal dimensions and uses a crop, which will automatically generate a square version of your image when uploaded. Then you can display the image as a square with no distortion.
It would be very unusual to want to distort an image by adjusting its aspect ratio, and there should be no need to if you have proper image sizes set up as explained above. But in that unusual scenario, it can be achieved with CSS like you mentioned.
Again, if you have any further questions, you must Submit a Ticket rather than replying here. Support is only provided through the support center, not item comments. Thank you
Pre-Sale Question: Is there any discount for this plugin?
Hi akhilmohanbits,
No, there is no discount available at this time.
If you have any further pre-purchase questions, please submit them here: https://sevenspark.com/pre-purchase – thanks!
Hello sevenspark,
You’ve mentioned automatic item generation. Is it possible to automatically add new Woocommerce categories to the respective menus? For example when we add a new subcategory for ‘Apple’.
Hi nkoerner93,
You can use the Dynamic Terms feature to essentially configure a query that will display the matching terms (including WooCommerce Product Categories). If your new term matches the query, it’ll be displayed in the menu when added to the taxonomy.
Hope that helps – if you have any further pre-purchase questions, please submit them here: https://sevenspark.com/pre-purchase and we’ll be happy to discuss further – thanks!
Good morning,
Do you have a backend file translated into French or does someone who translated it want to share it?
Thank you in advance
Hi there,
UberMenu is localized (translation-ready), but we do not have a French translation file available, sorry!
If you have any further questions, please be sure to Submit a Ticket – thanks!
thank you for the answer
Are there any templates to download to customize them?
best regard
There are no pre-built menu templates, if that’s what you’re asking, as that is not how the WP menu system works unfortunately. Again, if you have any questions, you must Submit a Ticket. All support is provided via the support center, not item comments. Or, if this is regarding purchasing a new license, you can submit a pre-purchase question here: https://sevenspark.com/pre-purchase . And you can find all the documentation in the Knowledgebase: https://sevenspark.com/docs/ubermenu-3
Have a great weekend
OK, understood
thank you for your reply
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