Code

Reviews for UberMenu - WordPress Mega Menu Plugin

Reviews for UberMenu - WordPress Mega Menu Plugin

Cart 90,827 sales

4,674 Reviews

for Customer Support

Best customer support ever... Very responsive, clear communications, and very willing to help out in any way. Wouldn't hestitate recommending this plugin as it's a very customisable menu solution which is often lacking using off the shelp themes.

Author response

Thanks so much for your review, Matt! Glad to be able to help!

for Flexibility

It blended in perfectly with my theme (which is not a popular one). The support's been great too.

Author response

Thanks so much for your review, petres_007! Great to hear you're enjoying the plugin! :)

for Code Quality

Seriously the plugin is way too complicated to use if you want to get a nice result. WHen you try some new elementor theme or plugin with mega menu, you ca have great results, easily. But with this plugin is it a nightmare. Overall, no template is included so really it is impossible to get something really nice

Author response

Hi immolib,

Sorry to hear that UberMenu didn’t meet your expectations. The plugin is designed to work with the WordPress menu system for flexibility and broad theme compatibility, but I understand that can make it feel complex compared to builder-based solutions with out of the box templates.

That said, we do offer detailed documentation, video tutorials, and hands-on support to help users create the menu they envision, and we have tens of thousands of happy customers who have used UberMenu to create their menus.

Thanks for the feedback - we’ll keep working to improve the user experience.

for Other

Extremely difficult and complicated to use.

Author response

Sorry to hear that you had trouble! We're here to help if you have any questions or need assistance getting set up - just send us a ticket here: https://sevenspark.com/help/support

for Customer Support

Beautiful plugin and above all fantastic support: I have never found such fast, complete and useful assistance!

Author response

Thanks so much for your review! Glad to help and great to hear you're enjoying the plugin! :)

for Customer Support

While the plugin itself is packed with tons of features (that suited our project perfectly!), I wanted to commend the support for this plugin. The developer was especially responsive, helpful, and extremely knowledgeable. Really appreciative for the plugin and the developer's customer support.

Author response

Thanks so much for your review - glad we could help and great to hear you're enjoying the plugin! :)

for Customizability

Looks utterly terrible on mobile.

Author response

Sorry to hear you’re having trouble getting things to look the way you want on mobile. It may just be a configuration issue, or there may be some theme layout interference that needs to be addressed.

I’d recommend starting out by following the mobile setup guide recommendations here: https://sevenspark.com/docs/ubermenu-3/demo/mobile-menu-configuration

And if you need any assistance, please submit a ticket here: https://sevenspark.com/help/support and we'll help you get things sorted out - thanks!

for Customer Support

Great customer support on what is quite a feature-packed plugin. Iniitally it might seem a bit overwhelming (we are plugging it into Flatsome), but quick support from the developers made it easier. They sent detailed information and you could tell they genuinely want you to get the best out of their plugin. Thankyou again - thoroughly recommend, plus great support A+++

Author response

Thanks so much for your review, glad to be able to help!

for Customizability

I've been using this on my site now for about a year and it's game changing. Being able to customize your menus with various different elements, such as adding dropdowns, icons and images, really helps to add extra depth of connectivity to websites. I will 100% be using Uber Menu in future sites.

Author response

Thank you so much for your review, Lallenuk, awesome to hear you've been enjoying the plugin! :)

for Design Quality

This is the first time I see a plugin with such bad settings!!!

Author response

Hi there kreels,

Sorry to hear you had a bad experience with the settings. I'm not sure exactly what issue you encountered, but if you'd like to submit a ticket here: https://sevenspark.com/help/support we'll be happy to help you out! Have a good one!

for Customer Support

This is an incredibly powerful and flexible plugin, and I'm amazed at how much it can do after getting through a moderate learning curve. I will never consider another menu plugin because the support is among the best I've seen for any product. Anywhere. Ever.

Chris did two things exceedingly well, both of which seem increasingly rare: 1. read my trouble ticket thoroughly and took the time to understand all the details 2. thoroughly addressed them, providing more depth with each round of troubleshooting (complicated problem, so three rounds of emails) until I had 100% total satisfaction. I couldn't believe how thorough, professional, and friendly he was. So many firms/devs treat support as a necessary evil, not realizing how a great support experience can make for a lifelong customer who will enthusiastically share/recommend the product. That's exactly what I plan to do, along with (of course) using this amazing tool on whatever project I can justify it!

Author response

Thanks so much for your great review, William! Glad to be able to help and thrilled you're pleased with the results! :)

for Customizability

I like how easy this is to design the way we wanted. The only negative is support while responsive does not dumb down how to find features. They often assume you know more than you do.

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve CodeCanyon.

Sure, take me to the survey