12036 comments found.
Is it possible to reset stock in a particular location?
Sorry unable to understand please explain more on this.
I think my expression above is simple and straightforward.
How can one reset products’ stock values to zero?
It is not possible to reset stock values to zero as such.
We can’t delete a location to create another, we can’t delete stock and we can’t reset stock values. How then can a user with a limited number of locations go about this?
Transfer all stocks from that location to another location, then deactivate that location.
This is how you should do it practically.
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Hi author,
Can you suprise us by releasing v7.0 with number of great features? Haha
Hello, that is a good suggestion 
Let us try what best we can do to make all our users happy
Hi,
As you can see, a new customer complained about yesterday. https://snipboard.io/IRslNG.jpg Eicket N: 242Yes, we’re aware of it & our team is already working on it.
Hi,Any update? You said 48 h will be patch to share.Now passed one week. Regards.
Yes, we’ve done some workaround to fix it but still there are some other improvements that we found so doing that to provide a better working version to you.
Lastly, how can I restore backup?
Check backup details here: https://ultimatefosters.com/docs/ultimatepos/enabling-backups/
I can say that this POS system is one of the best available on the market. Everything has been designed perfectly — it’s very simple and easy to understand in terms of both functionality and interface.
The fact that each business can have its own unique cash register and warehouse setup makes it stand out from other programs created with a similar concept.
I would like to suggest one improvement: Currently, all sales returns made at different times appear under the same invoice. For example, if a customer returns one product on one date and another product on a different date, both returns are displayed under the same invoice. Because of this, it’s not possible to clearly see them separately in the customer report.
It would be much better if each sales return could be shown individually, just like how payments are displayed in a separate section — showing which product was returned and on which date.
If you can add this feature, I believe you will have created a truly outstanding product.
Hello
Thank you so much for appreciating.
Let us review the suggestions you provided and work on them.
To let you know, we have over 6,000 customers worldwide who have successfully used UltimatePOS to manage their businesses. We’re pretty sure it will help you as well.
Furthermore, We are looking forward to seeing you use UltimatePOS.
Hello quarban
Based on our conversation, it looks like UltimatePOS & all modules are a good fit for your business.
It’s trusted successfully used by 6000+ businesses worldwide. We’re pretty sure it will help you as well.
To inform you, now you can get a HUGE Black Friday discount of 30% on all products. So if interested, it’s a good time to purchase it now & save. This is a once-a-year offer; we don’t do such offers throughout the year.
Get it here: https://ultimatefosters.com/black-friday-2025/
If any further questions, feel free to ask us.
i have added a new location but with different tax (no tax) on same products. how do you configure it?
Hello, As of now tax can only be selected during add/edit product.
You can change the tax on it while making a sale or adding a purchase. There is no other way to do it.
Thank you
Product sell Report processing error. Please fix.
Yes we’re checking it.
Hello,
Please apply this patch:
https://www.dropbox.com/scl/fi/db60uab8me7f6yqfvhdaw/patch_sell_issue.zip?rlkey=t04p6dp71qg8porzdjuyr8bt5&st=lxf3id8e&dl=0Once applied & checked, please inform us how it goes so that we can release it accordingly
Hello,
1. What quantity of products can Ultimate POS carry comfortably?
2. Can it carry tenant thousand products comfortably?
Thank you
Sorry, I mean ten thousand products
Yes it can handle unlimited products; the quantity is dependent on your server not on UltimatePOS.
Thank you so much for the prompt response.
I use VPS with below configuration:
2 CPU Core, 2 GB RAM, 50 GB NVMe SSD, Unmetered bandwidth
I want to plug the SaaS module to it. And I’m receiving enquiries from 5 businesses with hundreds and thousands of products.
Do you think my server can carry all that comfortably?
Hello,
It depends on business usage; you can get started with this configuration & then upgrade when needed.
Recurring Expenses are working. No were in documentation you are explaining how to setup a cron job. pleas assist
Typo, Recurring Expense is NOT working
Hello, yes, there is some code that got removed, because of which this is not working. We’ll fix this in the upcoming release.
Please fix my pending failed invoices zatca urgent
Hello, we’ve just released a new verison of Zatca with some fixes, please check if that works for you.
Dear Team, I have a question regarding shopify.. Is it supported in ultimate pos SaaS version coz I have 4 license and I need a way to connect shopify with the pos system and do the syncing.. I appreciate your urgent response & regards
Hello, Sorry as of now Shopify sync module is not available. We can check this in future releases.
Hi, I’ve raised a ticket about an error in my POS. It’s been almost 2 weeks since the last reply and there is no reply for that ticket
Please Check and reply for that ticket Private Ticket #13980
thanks
Sure, it will be checked & replied
How to disable stock transfer feature for a particular role?
Hello, There is a stock transfer permission in roles…please check that.
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I could not find that. Can you share a screenshot? Here is my screenshot. https://prnt.sc/gsgu-UaWVS1K
It’s in new versiion.
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i bougth the template, few year ago. now i need used it but the document don’t enought. so i must buy the support to ask some thing ? stupid
Hello,
Be assured that the document is well-documented with all steps.
If you’ve any particular questions, feel free to ask us.
Hello, In the previous version, the advance payment option for both customers and suppliers was very useful — many users keep advance balances to adjust later.
In version 6.9, this feature seems to be completely removed. Can you please let me know why this was deleted and whether it will be added again in a new or improved way in upcoming updates?
Thank you.
Hello, this feature is not removed.
Can you please send some more details on what you’re saying is removed?
There is no feature removed in V6.9
Hello, This feature is really missing in v6.9. There is no option to take advance payment from either customers or suppliers — the “advance” button is completely gone.
Hello, There was no advance payment button in previous version also.
Hello, At some point, your software did have advance balance for both customers and suppliers — because this is a very common real-life business scenario.
Example:
Customer side: a customer gives advance money and keeps it in their account, even if no sale is made yet.
Supplier side: the shop pays a supplier in advance for future products.
In both cases, advance payment is a normal transaction without any invoice. If the system does not allow this, it becomes a serious limitation for many businesses.
This option was available before. I kindly request you to add back the advance payment option for customers and suppliers in the upcoming update.
Hello, I’ve found another issue in version 6.9.
In the Product Sell Report page, the system can’t generate any report — it just shows “Processing…” and gets stuck. The page itself has multiple problems and is not working properly.
Please check this issue.
Sure, let us check & fix this.
Hello,
Please apply this patch:
https://www.dropbox.com/scl/fi/db60uab8me7f6yqfvhdaw/patch_sell_issue.zip?rlkey=t04p6dp71qg8porzdjuyr8bt5&st=lxf3id8e&dl=0Once applied & checked, please inform us how it goes so that we can release it accordingly
Hello,
Please apply this patch:
https://www.dropbox.com/scl/fi/db60uab8me7f6yqfvhdaw/patch_sell_issue.zip?rlkey=t04p6dp71qg8porzdjuyr8bt5&st=lxf3id8e&dl=0Once applied & checked, please inform us how it goes so that we can release it accordingly
Dear Team,
We had raised a private ticket request with lines of questioning. Could you please respond to that it’s urgent for us to understand all of it as we move forward with the purchase we did.
Private Ticket #14036
Thanks
It’ll be checked & replied.
Hello, please when will the offline mode feature be available — the one that allows the POS screen to function without internet and automatically syncs data once the network is restored? This feature is highly important, as most modern POS systems now include it. It would greatly enhance usability and help increase sales significantly.
Hello Elielino,
Sure, we understand the importance of this & soon it’ll be released.
Please let us know if any further questions.
Thank you
hi there you have option for fix discount for group or customer Like if we select customer (ABC) discount will apply automatically?
Hello Zoha, Yes, you can add discount to customer group.
so discount will be for permanent ? how can i add ?
Yes, it will be permanant.
Check this doc: https://ultimatefosters.com/docs/ultimatepos/contact-management/customer-groups/
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I am writing to seek assistance regarding an issue I am experiencing with POS Ultimate. As an admin user, I have full access to manage contacts, but I am currently unable to edit the registered name and details of a contact.Here are the details of the issue:something went wrong,please try again later
Issue: Unable to edit contact details despite having full administrative access. I have already checked my permissions and ensured that I am following the correct procedure to edit contact details. However, the issue persists.Could you please provide guidance on how to resolve this issue? Any assistance or troubleshooting steps would be greatly appreciated.Thank you for your help!Best regards,
Hello Rawa,
What error are you getting?
Please open a ticket in support with the complete details of this:
Support link https://ultimatefosters.com/support/
Good day!
Thank you.
Hello TWF, thanks for the great work. May you please add a feature of RECYCLE BIN where deleted invoices can temporarily be stored before permanently deleted.
Hello, Sure we can check it in future release.
Hello,
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