Support for Ultimate POS - Best ERP, Stock Management, Point of Sale & Invoicing application

Support for Ultimate POS - Best ERP, Stock Management, Point of Sale & Invoicing application

Cart 5,031 sales
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thewebfosters supports this item


This author's response time can be up to 2 business days.

Popular questions for this item

Important things to know before purchasing UltimatePOS

Quick Links:

  1. Support Link:
  2. Documentation:

Support does NOT include the following:

  1. We cannot provide general Webhosting and/or general PHP support.
  2. We cannot provide general Laravel support.
  3. We cannot help with issues from your own customization.
  4. We cannot provide fixes that are unique to your web hosting or server environment. If your hosting or server environment is different than what is listed in the REQUIREMENTS section, you’ll need to determine if it will work before purchasing.
  5. We try for fast response times but as described on our support tab, response time may be up to 2-3 business days. Too many issue/feature questions that do not fall under support will slow down all response times. Please investigate yourself thoroughly before contacting us.

Other notes and considerations:

  1. If you found a bug feel free to report but first check if there is new version available with the fix.
  2. Before asking questions, please SEARCH the comments area. Many have already been answered.
  3. Before asking questions, please check & search Documentation
  4. If you are experiencing an installation problem please open a support ticket. You can be assisted while your server meets UltimatePOS requirements.
  5. Please do not ask for a free license. We appreciate the help but will not compensate for it.
  6. Please don’t ask for support in the comments sections. Usually, you will get the answer “Please open support ticket” but if you open a support ticket directly you will be assisted immediately, now in this case we BOTH saved our time.
  7. If your support is expired, before asking questions consider renewing it.
  8. You cant get a refund once the item has been downloaded in any circumstances.

Regarding freelance or customization:

  1. We provide custom work, but the feature should be generalized for all users and it depends on us to proceed with custom work or not.


Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy


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