12049 comments found.
Hello,
1. What quantity of products can Ultimate POS carry comfortably?
2. Can it carry tenant thousand products comfortably?
Thank you
Sorry, I mean ten thousand products
Yes it can handle unlimited products; the quantity is dependent on your server not on UltimatePOS.
Thank you so much for the prompt response.
I use VPS with below configuration:
2 CPU Core, 2 GB RAM, 50 GB NVMe SSD, Unmetered bandwidth
I want to plug the SaaS module to it. And I’m receiving enquiries from 5 businesses with hundreds and thousands of products.
Do you think my server can carry all that comfortably?
Hello,
It depends on business usage; you can get started with this configuration & then upgrade when needed.
Recurring Expenses are working. No were in documentation you are explaining how to setup a cron job. pleas assist
Typo, Recurring Expense is NOT working
Hello, yes, there is some code that got removed, because of which this is not working. We’ll fix this in the upcoming release.
Please fix my pending failed invoices zatca urgent
Hello, we’ve just released a new verison of Zatca with some fixes, please check if that works for you.
Dear Team, I have a question regarding shopify.. Is it supported in ultimate pos SaaS version coz I have 4 license and I need a way to connect shopify with the pos system and do the syncing.. I appreciate your urgent response & regards
Hello, Sorry as of now Shopify sync module is not available. We can check this in future releases.
Hi, I’ve raised a ticket about an error in my POS. It’s been almost 2 weeks since the last reply and there is no reply for that ticket
Please Check and reply for that ticket Private Ticket #13980
thanks
Sure, it will be checked & replied
How to disable stock transfer feature for a particular role?
Hello, There is a stock transfer permission in roles…please check that.
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Thank you
I could not find that. Can you share a screenshot? Here is my screenshot. https://prnt.sc/gsgu-UaWVS1K
It’s in new versiion.
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Thank you
i bougth the template, few year ago. now i need used it but the document don’t enought. so i must buy the support to ask some thing ? stupid
Hello,
Be assured that the document is well-documented with all steps.
If you’ve any particular questions, feel free to ask us.
Hello, In the previous version, the advance payment option for both customers and suppliers was very useful — many users keep advance balances to adjust later.
In version 6.9, this feature seems to be completely removed. Can you please let me know why this was deleted and whether it will be added again in a new or improved way in upcoming updates?
Thank you.
Hello, this feature is not removed.
Can you please send some more details on what you’re saying is removed?
There is no feature removed in V6.9
Hello, This feature is really missing in v6.9. There is no option to take advance payment from either customers or suppliers — the “advance” button is completely gone.
Hello, There was no advance payment button in previous version also.
Hello, At some point, your software did have advance balance for both customers and suppliers — because this is a very common real-life business scenario.
Example:
Customer side: a customer gives advance money and keeps it in their account, even if no sale is made yet.
Supplier side: the shop pays a supplier in advance for future products.
In both cases, advance payment is a normal transaction without any invoice. If the system does not allow this, it becomes a serious limitation for many businesses.
This option was available before. I kindly request you to add back the advance payment option for customers and suppliers in the upcoming update.
Hello, I’ve found another issue in version 6.9.
In the Product Sell Report page, the system can’t generate any report — it just shows “Processing…” and gets stuck. The page itself has multiple problems and is not working properly.
Please check this issue.
Sure, let us check & fix this.
Hello,
Please apply this patch:
https://www.dropbox.com/scl/fi/db60uab8me7f6yqfvhdaw/patch_sell_issue.zip?rlkey=t04p6dp71qg8porzdjuyr8bt5&st=lxf3id8e&dl=0Once applied & checked, please inform us how it goes so that we can release it accordingly
Hello,
Please apply this patch:
https://www.dropbox.com/scl/fi/db60uab8me7f6yqfvhdaw/patch_sell_issue.zip?rlkey=t04p6dp71qg8porzdjuyr8bt5&st=lxf3id8e&dl=0Once applied & checked, please inform us how it goes so that we can release it accordingly
Dear Team,
We had raised a private ticket request with lines of questioning. Could you please respond to that it’s urgent for us to understand all of it as we move forward with the purchase we did.
Private Ticket #14036
Thanks
It’ll be checked & replied.
Hello, please when will the offline mode feature be available — the one that allows the POS screen to function without internet and automatically syncs data once the network is restored? This feature is highly important, as most modern POS systems now include it. It would greatly enhance usability and help increase sales significantly.
Hello Elielino,
Sure, we understand the importance of this & soon it’ll be released.
Please let us know if any further questions.
Thank you
hi there you have option for fix discount for group or customer Like if we select customer (ABC) discount will apply automatically?
Hello Zoha, Yes, you can add discount to customer group.
so discount will be for permanent ? how can i add ?
Yes, it will be permanant.
Check this doc: https://ultimatefosters.com/docs/ultimatepos/contact-management/customer-groups/
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Thank you
I am writing to seek assistance regarding an issue I am experiencing with POS Ultimate. As an admin user, I have full access to manage contacts, but I am currently unable to edit the registered name and details of a contact.Here are the details of the issue:something went wrong,please try again later
Issue: Unable to edit contact details despite having full administrative access. I have already checked my permissions and ensured that I am following the correct procedure to edit contact details. However, the issue persists.Could you please provide guidance on how to resolve this issue? Any assistance or troubleshooting steps would be greatly appreciated.Thank you for your help!Best regards,
Hello Rawa,
What error are you getting?
Please open a ticket in support with the complete details of this:
Support link https://ultimatefosters.com/support/
Good day!
Thank you.
Hello TWF, thanks for the great work. May you please add a feature of RECYCLE BIN where deleted invoices can temporarily be stored before permanently deleted.
Hello, Sure we can check it in future release.
Hello,
Please note that your support has expired. Kindly renew your support.
Renewing your support helps us provide many good features and continuous support to you.
Thank you
Sure, we’re already checking it.
Hello,
Please apply this patch:
https://www.dropbox.com/scl/fi/db60uab8me7f6yqfvhdaw/patch_sell_issue.zip?rlkey=t04p6dp71qg8porzdjuyr8bt5&st=lxf3id8e&dl=0Once applied & checked, please inform us how it goes so that we can release it accordingly
Hello,
Please apply this patch:
https://www.dropbox.com/scl/fi/db60uab8me7f6yqfvhdaw/patch_sell_issue.zip?rlkey=t04p6dp71qg8porzdjuyr8bt5&st=lxf3id8e&dl=0Once applied & checked, please inform us how it goes so that we can release it accordingly
after latest update zatca module the product list only showing the product sku number not showing any text , also if the product name Arabic also not showing and what is the use case of this “Sync From Datetime ” still can see all old invoice also can sync so this feature not working
Hello, Sorry for the trouble. Let us check & fix it.
Iam not updated lastest version please send me fixed updated version and test with my simulation account which I shared already on the ticket
sure, let us fix & release it.
Hello family, has anyone ever experienced what I am experiencing these days. When go to list pos it keep on processing and nerver comes. But when filter the date range to small date range it appears. For example if i select yesterday or today it appears. I am hosting my system on hostinger could it be hosting problem? I need help on this. Thank you
We’re checking it.
Hello.
We really wanted to order (buy) this script after testing the demo at https://pos.ultimatefosters.com/login . But after reading several comments here, we quickly realized that you’re still using an old Laravel Core (Laravel version 9, which is outdated).
When are you really planning to release the new version of this script with Laravel updates ?
Hello, Yes we’re working on updating it. feel free to purchase & use the current version as the new version will be completely free to update for you.
Hello carolguil,
Based on our conversation, it looks like UltimatePOS & all modules are a good fit for your business.
It’s trusted successfully used by 6000+ businesses worldwide. We’re pretty sure it will help you as well.
To inform you, now you can get a HUGE Black Friday discount of 30% on all products. So if interested, it’s a good time to purchase it now & save. This is a once-a-year offer; we don’t do such offers throughout the year.
Get it here: https://ultimatefosters.com/black-friday-2025/
If any further questions, feel free to ask us.
Hello! In the recurring expenses section, according to what it says (the expenses will be generated on the date based on the recurring payments; for testing, I added that daily expenses would be made, that is, in 1-day intervals, for 30 days), 2 days have passed, nothing happens. It doesn’t tell me how much I owe, nor does it generate the recurring expense. I need to know why it’s not working. You should try it.
Hello, please make sure the cron job or schedular command is already added.
Where can I see the tutorial? I think it needs to be updated or a comprehensive manual created! Help!
the cron was not added in kernel.php I just added $schedule->command(‘pos:generateRecurringExpense’)->everyMinute(); and I’m going to test it, this is with the help of chatgpt.
Hello Monzon, yes, that’s correct. This command is not added; let us check & add it.
Thank you for the suggestion.
0Hi, did the (Processing…) sell page issue get fixed in this last update? I sent you some suggestions to address that issue and resolve it. Please check ticket N: 260, 238, and 240 (still not checked). Regards.
Hello, to fix it for your server, we need access of it, without that, it’s hard to know the reason for this issue, as it works completely fine on our server
I can share app file and database with Google drive to check it on your side .this issue can’t be shown in your server because of number of sell line (>50000). Regards.
Check Now, link is working
regards.
A Drive link containing the app file + database (with more than 50000 sales lines) was shared with you. Please check: https://support.ultimatefosters.com/
Sure, we’re already checking it.
Hello.
We want to know please:
1 – Which Module or feature of this script allows to create customer’s account ???
2 – What can Customer do in his account (online space) after connecting ???
3 - When will you release the update of UltimatePOS with LARAVEL 12 ??? Because the current version is too old compared to the evolution of LARAVEL which even integrates Websocket natively.
We are asking all of question about customer’s account because there is not demo for customer of this script. So, please answer us.
Awaiting your reply.
Hello,
1. Please explain more about what a customer account means.
2. Sorry, unable to understand, please explain more.
3 We’ll do it soon.
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Renewing your support helps us provide many good features and continuous support to you.
Thank you
Hello.
After creating customer’s account by Admin by adding a new customer and selecting “Allow Login” :
1 – Which Module or feature of this script allows to create customer’s account by “Allowing Login” when admin creates a new customer’s account ???
2 – What can Customer do in his account (online space) after connecting with the account created by Admin ???
Hello Grezako,
1. You can use the CRM module for that. https://ultimatefosters.com/product/crm-module-for-ultimatepos/2. They can view all transactions related to them, like all products purchased by them, payments made, and pending payments.
Hope it helps, let us know if any further questions.
