8957 comments found.
Hello, Purchase Code: a975c995-b6da-4127-a3d7-927e1b05e54c
We need to know if it is possible to Filter by Color but then have the results show actual product color variations on the shop page, not just the parent product itself?
Thank You!
Hi enduratex
Thank you for choosing Filter Everything PRO.
Unfortunately, there is no such functionality yet. However, it can be introduced in future updates.
Best Regards,
Victor
Hello Filter Everything Pro Team,
I purchased 3 licenses of your Filter Everything Pro plugin, but I can’t figure out which websites they are currently activated on.
I need to work on a local environment, but none of the three purchased licenses appears to be available.
How can I check whether any of the licenses are still associated with older projects, so that I can revoke/deactivate them and use one on my local setup?
P.S. The local environment is for a production website that already has an active license.
I’d appreciate your help in reconstructing the current license/activation situation.
Best regards,
Hi EvoluzioneTelematica
Thank you for reaching out to our support team.
You can send us all of your license keys via PM at https://codecanyon.net/user/fe_support so that we can check them and provide you with the required information.
Best Regards,
Victor
We are using your plugin to filter both Location and Type for some custom posts, using the Labels List.
We need to make it so that users can only select one location at a time, and I can’t see any settings for that in the plugin settings or in the documentation provided.
Please can you advise?
Many thanks
Hi surfupwebsites
Thank you for choosing Filter Everything PRO.
Labels work as checkboxes, so you can select as many as you want.
If you want to select only one filter term, you can use dropdowns or radio buttons with CSS styles to make radio buttons look the same as the labels.
Best Regards,
Victor
Hi Victor
Thanks for your speedy reply.
The client wants to keep the visual aspect of the Labels List (they are a charity for visually impaired people, so this is really key). Is there no way to make it so that only one label can be selected at a time?
Many thanks
Unfortunately, there is no such ability out of the box, so the only and fastest solution is to use custom CSS to make the radio buttons look like labels.
Basically, all you need to add is background color, a little padding, border radius, and use display flex with flex-wrap for the items. Also, for selected elements, change the background color slightly.
Then add this custom CSS in Filters > Settings > Experimental > Custom CSS.
Best Regards,
Victor
That’s ok, we’ll sort that out. Thanks for your help.
Subject: AJAX + Elementor Popup: Checkbox checkmarks disappear after closing popup + wishlist hearts disappear after filtering
Hi Filter Everything support team,
I’m having an issue with Filter Everything Pro (v1.9.1) in WooCommerce that I can’t resolve, and I’m hoping you can help.
Setup
WordPress: 6.9
WooCommerce: active
Elementor: active (Loop Grid + Loop Item template)
Filter Everything Pro: v1.9.1 (registered)
Page being filtered: /produktliste/
I’m filtering WooCommerce products by attributes:
COLORS (pa_farve)
STRUCTURE (pa_struktur)
Filter view in widget: Checkboxes Filter logic (inside filter): OR
Filters are displayed inside an Elementor Popup (Elementor template ID: 923) using your widget/shortcode.
Important note: I have removed all custom footer scripts/CSS fixes related to this, to simplify troubleshooting and ensure this is happening with default behavior only.
Issue 1: Checkbox checkmarks disappear after closing the popup (but filters are still active)
When I select filter terms inside the popup, filtering works correctly (products update and filter state is active).
However, if I close the Elementor popup and open it again:
The selected filters are still applied correctly (products remain filtered / URL still indicates active filters)
But the checkbox checkmarks are no longer visible
So the filter UI is not reflecting the actual selected state after reopening the popup
So the filter state is still correct, but the checkbox UI is not synced when the popup content is shown again.
Issue 2: Wishlist “hearts” disappear after AJAX filtering
Inside my Elementor Loop Item (product card) I have a wishlist heart button added via shortcode:
[yith_wcwl_add_to_wishlist]
When Filter Everything filters via AJAX, the Loop Grid updates correctly, but afterwards:
Wishlist hearts disappear from all products in the grid
They only come back after a full page reload
If I filter using a method that triggers a full page reload, such as: /produktliste/?filter_farve=brun …then the hearts do not disappear.
This strongly suggests the issue is caused by AJAX DOM replacement and missing re-initialization of the wishlist script.
My AJAX settings (Filter Everything → Settings)
I tested different selectors in “HTML id or class of the Posts Container”:
products-grid gives the best pagination + updates
.elementor-loop-container caused other issues with pagination
My Loop Grid/Container markup typically includes: div.elementor-loop-container.elementor-grid
Issue 3: Multi-select colors not shown correctly / URL behavior inconsistent
If I select multiple colors (e.g. Brown + Grey) I see inconsistent behavior:
Sometimes the “Filter by” / active selection only shows one color (the first one), even though it still shows e.g. “20 products found”
Other times the URL becomes an SEO-style path like: /produktliste/farver-brun-or-graa/ but the filter UI doesn’t always reflect the expected selected values correctly
This makes it hard to keep checkbox UI properly synced with selected filters.
What I need help with:
I would like to achieve:
1: After closing and reopening the Elementor popup, the filter UI (checkbox checkmarks) should still reflect the currently active selected terms
2: Wishlist hearts should not disappear after AJAX filtering.
3: Multi-select colors should show the correct products.
Questions:
Do you have an official hook/event to run after filter AJAX refresh OR when the filter widget is shown again (in a popup/offcanvas scenario)?
Your docs mention: jQuery(document).trigger(“ready”); but I’m not sure how/where to hook into it correctly for this specific issue.
Is there any known incompatibility with Elementor Popups/offcanvas widgets where the filter state is not re-synced after the popup is reopened?
Can you confirm the recommended Posts Container selector for Elementor Loop Grid?
Link to staging site (sg-host): https://abc15162.sg-host.com/produktliste/?woo-share=b010GUMuvEmTEq8HSLtymmWaBp3eq6KB
Thanks in advance for your help.
Best regards, Jacob Collatz Schyum
Hi Jacob Collatz Schyum
Thank you for reaching out to our support team.
If you are using the PRO version of the plugin, please make a request from the account where the plugin was purchased with an active support time.
Best Regards,
Victor
Hi, I have sent you the credentials now. I have fixed issue 1 and 2, but it would be nice if you could have a look at number 3. Thanks.
Hi Jacob Collatz Schyum
We have checked the site, and the issue was that the wrong query was selected in the “Add what to filter”. We chose the correct one and updated the filter set. Now everything seems to be working as expected.
Please note that to receive support, all requests and credentials should be sent from the account where the plugin was purchased. This will help avoid issues and delays, such as having to request the same information multiple times.
Best Regards,
Victor
Thank you very much! It´s all good now. Sorry for the inconvenience, I was helping a client 
Hello, We are facing an issue with the Purchase code.
After some update, the plugin started showing warning about entering License Code. When we go to the Plugin Settings, it says “Locked” at the top right corner. And it instructs us to enter the License Key. But when we go to the code canyon purchase section, download the PDF and copy-paste the ‘Purchase Code’, it is saying “Invalid license key. Please enter correct license key.”. Please help us with the issue.
Hi ashwiniprabhu14
Thank you for reaching out to our support team.
Please use incognito mode in your browser!
In order to set the License key for the Filter Everything PRO plugin, simply head to Filters -> Settings -> License and click the “Get your License Key” button.
It will take you to a new page where you have to log in with your Envato credentials (with an account where you have purchased the plugin) and obtain your License key.
This is the license key that is used for activation of the plugin.
Best Regards,
Victor
So, we purchased the plugin from “https://codecanyon.net/” which I am currently signed into.
I am able to visit the downloads section “https://codecanyon.net/downloads” where I can see “Filter Everything | WordPress/WooCommerce Product Filter” Regular License with Download Button. I’ve downloaded “License certificate & purchase code (PDF)” and “License certificate & purchase code (text)” and used the Purchase Code from there. The PDF has the title “License Certificate” and Includes things like Licensor’s Author Username: Licensee: Item Title: Item URL: Item ID: Item Purchase Code: Purchase Date. So, is there another License Key which is separate from Purchase Code received from Code Canyon?
So, is there another License Key which is separate from Purchase Code received from Code Canyon?
Yes, that is absolutely correct. A license key and a CodeCanyon purchase code are two different things.
Best Regards,
Victor
Hello Victor, Thank you for your help.
We were able to get the License Key and now it’s showing Registered. We’re now able to edit Filter Sets.
Now, I would like to move to the primary issue for which we wanted to modify the Filter Sets.
We noticed that for some reason the Price filter and In-stock filter was not working in the catalog. We don’t know when it started misbehaving. We have multiple filter sets each targeting separate types of archive pages. Shop All Filter Set, Category Filter Set, Brand Filter Set, Tag Filter Set, Search Filter Set, Swiss Watches Filter Set.
- We have set Stock Status filter using “_stock_status” Meta Key - We have set Price filter using “_price” Meta Key
But when we apply filter, the filtered products did not match the pricing range and sold out items were also showing up in the catalog even after applying stock status.
Now, when we apply filter, it is working. So, was the functioning of the filter somehow connected to whether the License Key is activated or not? There was no License Key process when we initially setup the plugin.
The filtering was not working but now it is working. We will follow up again if we notice any issue.
Thanks.
I do have a few issues to resolve and settings in which I need help. I will start a new thread for it.
Thank you for helping with License Key activation.
Hi ashwiniprabhu14
Perhaps the issue was that you needed to update the filter set in order to work with the modified query on the page.
Since there was no license and the status was blocked, it did not allow you to update the filter set. Most likely, this is why it worked after license activation and updating the filter set with the prices.
Best Regards,
Victor
Hi,
I’m using this plugin: https://www.studiowombat.com/plugin/advanced-product-fields-for-woocommerce/
I have an attribute Diameter in my attributes from WooCommerce. And I have the same attribute in the pluging as mentioned above.
Can I combine these 2 in 1 filter?
Thanks for your information.
Hi jochendm
Thank you for your interest in the Filter Everything plugin.
Unfortunately, combining two or more attributes, taxonomies, or custom fields into a single filter is not possible, at least not yet.
If you want all of the values in one filter, you need to add them to a single attribute and apply it to your products; then all of the values will appear in the same filter from that attribute.
Best Regards,
Victor
Hi,
I’m running into an issue with filtering by categories and would like some guidance on whether this is possible with Filter Everything Pro.
I want to filter by categories, but when a category is selected, I want the filter to show only its subcategories, with the original parent category disappearing. Is this possible to achieve with Filter Everything Pro?
Alternatively, I’m considering a setup with two separate filter sets:
A Filter Everything search bar at the top, Additional filters at the bottom using a different set from Filter Everything.
Between them, a list of categories added separately.
Can either of these setups be achieved with the plugin? If so, could you please explain how to configure it?
Thank you sm
Hi thevisualpharmacy
Thank you for reaching out to our support team.
I want to filter by categories, but when a category is selected, I want the filter to show only its subcategories, with the original parent category disappearing. Is this possible to achieve with Filter Everything Pro?
If you are referring to being on the physical category page and want to display only subcategories in the filter, this can be achieved by using a separate filter set for the category page. In the required filter, under “More options,” use the include/exclude functionality to add only the required category terms.
Alternatively, I’m considering a setup with two separate filter sets
You can place two or more filter sets on the same page. To display them, you need the same number of shortcodes or widgets on the page.
Best Regards,
Victor
I want my attribute to be ordered by number. I changed the taxonomy in Products → Attributes. Then I uninstalled and installed the plugin again, but nothing changed.
Hi dawmacpolska
Thank you for choosing Filter Everything PRO.
If you created an attribute in Products > Attributes and set the required order of attribute terms by drag and dropping, all you need to do is go to Filter Set > navigate to the required filter > More options > Menu order (123) (please note, you need to move the attribute terms at least once so the order is saved by WooCommerce) > then click the Update button in the filter set.
Best Regards,
Victor
So I just paid $49 to download Pro version and still see ‘Specify individual HTML selector of Posts Container for AJAX
Available in PRO’
What do I need to do. I don’t see any place to add a key or anything.
Where to filter? Specify page(s) where the Posts list should be filtered is located
Available in PRO And what to filter? Determines what exactly the Posts list (WP_Query) on a page should be filtered
Available in PRO Empty Terms To hide or not Filter terms that do not contain posts
Never hide Show counters Displays the number of posts in a term
Search Field Allows you to search by text among filtered posts
«Apply Button» mode Enables filtering by clicking the Apply button
HTML id or class of the Posts Container Specify individual HTML selector of Posts Container for AJAX
Available in PRO
Regardless of where I go or what I do I don’t get a chance to fix my NON-PRO status. Please help me.
Hi cascadeballistics406
Thank you for choosing Filter Everything PRO.
Have you installed and activated the PRO version of the plugin on your site? If not, please check the installation instructions on this page: https://filtereverything.pro/resources/quick-start/
To configure the AJAX container, please refer to this page: https://filtereverything.pro/resources/ajax-instructions-only/
Please let us know if you managed to configure everything.
Best Regards,
Victor
Filter Everything — WooCommerce Product & WordPress Filter Add Filters | Settings | Deactivate | Get PRO Filters everything in WordPress & WooCommerce: Products, any Post types, by Any Criteria. Compatible with WPML, ACF and others popular. Supports AJAX.
I have installed the version that was downloaded after my purchase that wasn’t Pro. Now I have redownloaded that’s same download and all of a sudden, it must be an act of God that on the second time I click download from the same link and the file name has changed and it’s now Pro. Next time maybe you should let people know that they may need to wait to get Pro.
Super lame.
We are sorry to hear that.
If you are stating that after purchasing the plugin, you downloaded the plugin archive file from CodeCanyon and it appears to be the Free version instead of the PRO version, then this is a matter that must be investigated through Envato Marketplace support.
This is a serious allegation, as it implies the distribution of incorrect or unauthorized files. Envato Marketplace has full access to download logs, purchase records, and file histories, and they are the only party able to verify what exact files were delivered to your account.
All plugin archive files on CodeCanyon are managed exclusively by the marketplace. Every update and every modification is reviewed and verified by Envato staff before being made available to customers. It is not technically possible for us to upload/swap versions or alter files outside of Envato’s controlled review process, which typically takes several days depending on their schedule.
For reference, the latest plugin update was released on July 22, 2025, which is publicly visible on the official product page: https://codecanyon.net/item/filter-everything-wordpress-woocommerce-filter/31634508If there is any discrepancy, the only appropriate next step is to involve Envato support so they can investigate this matter based on their internal records.
Best Regards,
Victor
The plugin is generating a weird 301 redirect from a product page /mala-beads/gemstone-rosewood-full-mala/ to a blog page /mala-beads-authentic/. When I disable the plugin url goes to correct product page. The issue is related to having “gemstone” set in the Product Tags prefix as when I change it the url does not redirect.
Hi afungusboy
Thank you for reaching out to our support team.
That is the exact issue. This slug/prefix is already used somewhere on the site, which is causing a conflict with the 301 redirections. This is most likely how the redirections are configured on your site, instead of showing a 404 error.
The only solution is to change the filter’s prefix to something unique that does not conflict with existing slugs on the site.
Best Regards,
Victor
Hi again, one more question…
I created a custom Taxonomy with ACF (events) with a custom field whitin (Date).
I need to filter (or order categories is good as well) for this custom field (date)
I’m trying but I can’t manage to work….any tips?
Thanks a lot. Mx.
Hi Mx
Thank you for reaching out to our support team.
Just to make sure we all understand correctly: you have a custom taxonomy created via ACF, and the terms in that taxonomy have custom field values containing dates. You want to set the order of the categories in a filter based on those dates, right?
Or you want to filter the taxonomy terms based on the dates custom field?
Best Regards,
Victor
I made it simpler….
I added a custom field (date) in categories and I would like to filter by it.
Thx
If you added a custom date field to the categories, like the terms shown in this example: https://prnt.sc/8j4Tm9J2j7JY you cannot filter posts or products by those values. The custom fields need to be applied directly to your posts or products. If they are applied only to categories, they will not work for filtering posts.
This is because the filters check the database for custom fields applied to the post type being filtered. They do not check taxonomy terms and what is applied to them, so if a post does not have the custom field applied directly, it will not be filtered by it.
Best Regards,
Victor
Actually, what I need is to display 2 filters on the left side of the page both with category Name and with Custom Field (date), and to show the corresponding articles either if I select the name the category or the custom field (date); keep in mind that 1 article can be associated to many categories
Is there any way to get it?
Thx a lot. Mx.
Hi Mx
We have checked the site once more, and we think we understand better what you are trying to achieve.
What you currently have is one taxonomy for events, and this taxonomy contains category terms such as year, month, event name, etc.
We would recommend the following approach to make this more maintainable and easier to filter. Instead of using one taxonomy with all terms inside it, use separate custom taxonomies or custom fields. The Category taxonomy can contain data used only for event categorization, such as Business, IT, Food, etc.
A second taxonomy should be strictly for years, where you only add years 2024, 2025, 2026…
A third taxonomy should be only for month names. You can also add a fourth taxonomy for days of the month if required (for more precise filtering).
Then, apply the required values to each of your posts. In the filter, create a filter from each taxonomy, since they are all separate. This way, you will have 3-4 filters in the filter set, giving you full control to easily find exactly what you are looking for.
For example:
Category: IT:
Year: 2025:
Month: January:
Day: 8th
This will display all products that have all of those values applied, since they are coming from separate taxonomies.
Best Regards,
Victor
Hi Victor, thanks a lot for your answer and for your concern, I really appreciate!!!
Actually I need to create a catalogue of conference speakers (articles)
Speaker are associated with one or more events (category)
What I need to achieve is to filter spekers by category name (event name) or for category date (event date)
splitting for year/month etc is optional, it is a workaround I’m trying to setup…
Please help!!!
Thank you. Regards. Mx.
Since you placed everything in the taxonomy called event, you have two options:
Separate the data into different custom taxonomies or custom fields and apply them to your posts. This allows you to create multiple filters and filter by each type of data individually.
Keep everything in one taxonomy, but then you will only be able to use a single, large filter for all the data.
Right now, you have a filter from the events taxonomy. All we added is the custom field filter from the “data_evento” custom field displayed on the Relatori page. It would be better to store the data in a more readable format, for example: 2026-02-28.
Alternatively, you can wait for the 1.9.2 update, which will introduce new filters for dates. These will support the ACF Date Picker custom field and display the filters as a calendar, similar to how post dates are handled.
Best Regards,
Victor
We just noticed that you have two pages named Relatori, and the one set as the homepage is not filtering. Is this the correct page?
Best Regards,
Victor
Yes I’m just trying in many different ways
Thanks a lot, I’m looking forward for v 1.9.2.
Really thanks for your help
Bye. Mx.
Hi Victor I’m having a strange issue, when I set a page as homepage the filter stops working…any tips?
sorry to bother you 
Solved!!!
I had to switch off “Search Terms” in filter then switch it on again.
Thank you.
Hi Mx
We are glad to hear that the issue was resolved.
Best Regards,
Victor
Hi!
We have an issue with the currency
It is not possible to change the currency from BGN to EUR. When criteria are set, the selected value is displayed at the top of the filter with the “BGN” suffix. We found where this setting is located in the filter settings, but when we try to save it, it does not save correctly and the old value in BGN continues to be displayed. What could be causing this?
Hi ruslanaangelova
Thank you for reaching out to our support team.
Is this issue related to the issue described in this comment thread? https://codecanyon.net/comments/31888763
If yes, could you please add all of the new responses in the same comment thread so that we have the full issue history and references? It’s very confusing to work with separate comment threads if they are connected. You can log in to the site and reply in the same comment thread.
Also, can you please clarify which currency plugin you are using on your site?
Best Regards,
Victor
Hi!
We have one more problem with the price range filter: When setting a range for the filters or adding any of the filtering attributes, the plugin does not work properly and continues to display additional products.
Example: price range is set 0 – 550. The filtered selection includes a nubner of products with price higher than 550.
What should we to to have proper selection?
Kind regards,
Hi ruslanaangelova
Thank you for reaching out to our support team.
Can you please share the link to the page with this issue? So that we can check it.
Best Regards,
Victor
Hi, Victor!
The second problem that we have with the filter is:
It is not possible to change the currency from BGN to EUR. When criteria are set, the selected value is displayed at the top of the filter with the “BGN” suffix. We found the location of this setting in the filter settings, but when we attempt to save it, the save does not occur correctly, and the old value in BGN continues to be displayed. What could be causing this?
So we need support for:
1. Price range selection – the filtered products are beyond the range. 2. The currency suffix
LINK: The website is in development. I can provide a link in a personal message CURRENCY PLUGIN: AboveWP Bulgarian Eurozone
Hi ruslanaangelova
Yes, absolutely.
All of the private data you can always share via PM: https://codecanyon.net/user/fe_support
Best Regards,
Victor
Hi ruslanaangelova
CURRENCY PLUGIN: AboveWP Bulgarian Eurozone – this plugin is not on the compatibility list and appears to be quite new.
The currency symbol is not added to the numerical values yet, but this could be included in future updates.
However, the price filter should work correctly with the original prices. If it does not filter the original prices properly, can you please send the credentials to the wp-admin dashboard following this document so we can check it?
The plugin works with the currency plugins such as WOOCS or CURCY: https://wordpress.org/plugins/woo-multi-currency/ which is also free.
Best Regards,
Victor
Hello, I have purchased a license, this is the code. 7e1cac01-366a-4b9a-9b68-04c8a35b74fc
I have transferred the site to a different server, and can’t access the old installation any more. Can you reset the license key so I can activate it on the new server?
Please let me know if I need to provide any more information.
Thanks! Kind regards, Udo Lee
Nevermind, I found the right license code. Thanks
Hi pulsewaves
Thank you for choosing Filter Everything PRO.
We are glad to hear that the issue was resolved.
Best Regards,
Victor
Hello! We are trying to optimize a WooCommerce store with more than 15K products. We ran a profiler to see where the bottleneck of the category page is. From our tests, the highest cost is seen when we enable a price filter on Filter Everything Pro. The uncached page loads in 4s with the price filter and 2s without the price filter. This is a critical difference. Do you have any comments/advice for this situation? Why would the difference be so high? Also, can we deploy a more efficient version, maybe not through the slider but some predefined range of prices? While thinking about efficiency, is there any way in which we can make use of Litespeed/Redis setup to serve the requests better? Thank you! Cristian
Hi Cristian
Thank you for reaching out to our support team.
By any chance, do you have a plugin called Discount Rules PRO?
Best Regards,
Victor
We installed it at some point, but the performance was even worse. As such, that plugin was not enabled while conducting these tests. That is a separate issue that would be nice to have a fix for, but right now I am just asking about this particular scenario with the price filter and its impact.
By default, there should be no issues with the price filter, as long as it is used on its own without any additional functionality, such as currency conversion, discount calculations, etc. These features can slow down the filter due to the dynamic nature of their calculations, since the values are not stored in the database and must be calculated for each product individually. Therefore, it is a bit unusual that the price filtering is slowing down the page on its own.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it? Preferably, a staging site where we can freely deactivate other plugins, etc., without worrying if something goes wrong.
Best Regards,
Victor
Done. Please check. Thank you!
We have checked the site, and it is quite hard to say. You are using a custom theme with custom functionality that already applies certain changes to the price itself, in addition to a customized price filter. At some level, this can consume additional resources.
Could you please try the clean plugin on a clean WordPress 2025 theme and check it with a profiler, with the caching plugin turned off? (We have currently disabled the caching plugin on the site for testing purposes.) This would be more suitable and sustainable for debugging.
Best Regards,
Victor
This is a live website, disabling the cache and installing plugins (like WP File Manager) was not something we agreed on, especially disabling the cache and keeping Query Monitor for such a long period. Please lets communicate better in the future, this is an important website, we need to know what is going on. Cache is again enabled.
I do not understand what you mean with the price. We use the WooCommerce price. How we get to its value should not really count, once it is set, right?
We want the plugin to work in our context, not with everything uninstalled. As such, maybe it would be best if we would offer access to a development server where more could be installed and tested? We asked for support because from all we could test this is a Filter Everything issue and wanted help from someone who knows how this works. Do you think you can investigate more on a development server where the site in its current form is deployed?
Hi Cristian
Our sincere apologies. We thought it was a staging site, since there were a number in the domain name, so we assumed it was a staging domain name.
There could be an extra logic layout for the price, which is a custom code, and this may be causing the additional delay, since it applies the required changes only to the price filter. We are not sure what exactly was changed or where, but this could complicate the calculations and cause a slight slowdown.
Yes, absolutely, the staging site would be perfect, where we can change everything and test.
Best Regards,
Victor
Hi Stepasyuk,
I am experiencing an issue with Filter Everything Pro regarding the filter behavior on Category Archive pages.
The Context: I have a website for “Accommodations” (Alloggi). I have a general page where I display all posts, and the filter works perfectly there. However, I also have the same filter set applied to specific Category Archive pages.
The Problem: When I visit a specific Category page (e.g., “Apartments”), all the filter counters for other categories or criteria reset to zero (0). This prevents users from selecting other categories or filtering properly once they are inside an archive page. It seems the plugin is strictly limiting the query to the current archive’s scope, making it impossible to use the filter as a global navigation tool.
What I need: Is there a way to make the filter “ignore” the current category archive limitation for the counters, or to allow users to switch between categories even when they are already on a specific category page?
I would like the filter to behave on the archive pages exactly as it does on the general “All Accommodations” page.
Thank you in advance for your help!
Hi gcosenza
Thank you for reaching out to our support team.
Yes, that is the correct behavior. Filters display terms available only for the products shown on the current page and filter posts on that same page. For example, if a user chooses the Cars category, they expect to see only filters relevant to cars, in order to find the required car. If all filters on all pages displayed all available filter terms, then on a Cars page, you would see options like RAM, CPU, size, and so on. In that case, category pages would lose their purpose and would be confusing, since during filtering, users would be redirected to the shop page (or any other main page). There would be no real need to have category pages in the first place.
If you still want this kind of behavior, you can try applying the required filters on the category page in a way that redirects users to the shop page during filtering and displays all filter terms available on the shop page, or on any other main page of your site. For instructions on how to do this, please check this page: https://filtereverything.pro/resources/typical-problems/#redirection_filter_instruction
Additionally, if you want to have something like category navigation rather than category filters, you can use the default WooCommerce Product Categories widget instead of a category filter. This widget works as category navigation. Alternatively, you can use a categories widget if you are working with custom post type categories.
Best Regards,
Victor
Hi Stepasyuk,
I am experiencing an issue with Filter Everything Pro regarding the filter behavior on Category Archive pages.
The Context: I have a website for “Accommodations” (Alloggi). I have a general page where I display all posts, and the filter works perfectly there. However, I also have the same filter set applied to specific Category Archive pages.
The Problem: When I visit a specific Category page (e.g., “Apartments”), all the filter counters for other categories or criteria reset to zero (0). This prevents users from selecting other categories or filtering properly once they are inside an archive page. It seems the plugin is strictly limiting the query to the current archive’s scope, making it impossible to use the filter as a global navigation tool.
What I need: Is there a way to make the filter “ignore” the current category archive limitation for the counters, or to allow users to switch between categories even when they are already on a specific category page?
I would like the filter to behave on the archive pages exactly as it does on the general “All Accommodations” page.
Thank you in advance for your help!
I’m Sorry, i used another account. You can ignore this comment. Thanks.
Hi giacomocosenza
Thank you for reaching out to our support team.
Thank you for reposting the request from the correct account.
Best Regards,
Victor
Hi, I purchased the PRO version of Filter Everything, I’m using the Divi Builder, I created a page with the shortcode [fe_widget] and a blog container.
If I make a selection on the filter without AJAX eveything works fine, but when I use Ajax the page gives no result, until if I refresh the page, then I can see the exact match of the filter
Would you please help me?
Thanks a lot.
Best Regards. Mx.
Hi Mx
Thank you for choosing Filter Everything PRO.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Also, please attach the link to the exact page where you are trying to make the filters work with AJAX, so that we can test it on that page.
Best Regards,
Victor
Hi, I send you the credentials,
Thx a lot. Mx.
We have checked the site, and the issue is that the JavaScript responsible for displaying post-cards and arranging them in a grid is not AJAX-compatible by default. It only runs once during the initial page load. After the page is filtered via AJAX, this JS does not run again, so the required event listeners are not applied, and the post-cards are not displayed correctly (they are present on the page but hidden with opacity 0, as no JS applies the custom CSS to make them appear).
In such cases, you need to reinitialize the JS code responsible for this functionality. Please check this page for more information: https://filtereverything.pro/resources/ajax-instructions-only/#ajax_related_problems
The only challenging part is identifying the specific function that reinitializes this functionality in the theme. Perhaps Divi support can help point it out.
Best Regards,
Victor
Thanks a lot for your help. I’ll find a way….
Bye. Mx.
Hi, I need help with my license. I wanted to update my filters and got an error message saying “Error: you can not update settings because the Filter Everything Pro plugin is locked. Please, enter your license key to unlock it.”
The only place I could think of is my staging website which I don’t have access to anymore. I’ve also tried removing/uninstalling all the staging files from my webhost but still nope.
I decided to revert back for now. Can you help me unlink the license on all other websites so I can relink it?
Thanks in advance!
Hi andyv29
Thank you for reaching out to our support team.
Please send us your license key, the one you are trying to use to activate the plugin, via PM here: https://codecanyon.net/user/fe_support
So that we can deactivate it across all of the sites.
Best Regards,
Victor
We have deactivated the license key across all of the sites. Please try to activate the license on the required ones.
Best Regards,
Victor
Hello!
After migrating our site to WPengine from Flywheel, the Filter Everything Pro plugin is unable to find the Post List (WP_Query) on our Portfolio page. In the backend it just says “No Projects Lists found on this page”. The Post List is pulled using Postcards with the Avada theme.
New site: https://chbchiefbuildi.wpenginepowered.com/portfolio/ Old flywheel site, which it works on: https://chb-new.flywheelsites.com/portfolio/Would you have an idea on why this wouldn’t be working after changing hosts? The license key wasn’t added until after migrating.
Hi ideabank
Thank you for choosing Filter Everything PRO.
Would you have an idea on why this wouldn’t be working after changing hosts?
Yes, this is most likely caused by aggressive caching methods used on WPEngine. You can try turning off the object cache on the server/host side for the filtered pages, or disable it completely for testing purposes. Then navigate to the filter set settings and check whether the queries are appearing. Usually, this should work. As far as we know, on staging sites, it is not possible to turn off the object cache (hosting rules), but on live sites, you have the ability to do so. At least it was like that previously. Maybe something has changed since then.
We’d recommend contacting the hosting support about this, so they can provide you with up-to-date information on whether it’s possible to turn off the object cache on staging sites.
Best Regards,
Victor
This item was featured on CodeCanyon
Elite Author
Contact the Envato Market Help Team
