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Discussion on Filter Everything | WordPress/WooCommerce Product Filter

Discussion on Filter Everything | WordPress/WooCommerce Product Filter

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Hello,

We are experiencing severe performance issues on a WooCommerce website using Filter Everything Pro.

The website became extremely slow and repeatedly returned 504 Gateway Timeout errors, including when accessing /wp-admin/.

The Apache and nginx logs contain repeated errors such as:

AH01075: Error dispatching request to : (polling)

and:

upstream timed out while reading response header from upstream

The access logs also show many crawler and bot requests to filtered URLs containing multiple filter values, for example URLs using parameters such as:

?behoeften-allergieen=... &zwangerschap-babys=...

As a test, I disabled Filter Everything Pro by renaming the plugin directory through FTP. Immediately afterwards, the 504 errors stopped occurring. The website is still slower than expected, so we are also asking the hosting provider to investigate PHP-FPM and slow MySQL queries.

Environment:

WordPress 7.0 WooCommerce 10.8.1 Filter Everything Pro 1.9.1 Botiga theme with a child theme

Could you please advise:

- whether there are known performance issues with this version;

- whether large numbers of crawled filter combinations can cause expensive queries;

- which plugin settings could reduce the database load;

- whether filter URLs can be restricted or prevented from generating expensive queries for bots;

- what logs or debug information you need to investigate this further?

We currently need to keep the plugin disabled because enabling it causes the website to become unavailable.

Hi yferonline

Thank you for reaching out to our support team.

This sounds like an issue caused by bots and crawlers continuously scanning all filtered pages and their combinations.

Please update the plugin to the latest version, which is 1.9.4. After that, go to Filters → Settings → General and enable the following option: https://prnt.sc/638WBqOaKcjt

This option is designed to help reduce issues related to bot activity.

However, please note that fully protecting the site from bots and crawlers also requires proper server-side configuration, including appropriate robots.txt rules, Cloudflare/WAF protection, and other server-level security measures.

Best regards,
Victor
Filter Everything Support

Hi,

I tried creating a price filter with our current setup but it doesn’t seem to work. We have the apply filters checkbox checked.

I added a filter for custom field: numeric – _price Slider checked. Ranges added.

It works when we adjust the slider; the apply filters button recognizes the changed filter selection and recalculates the count.

Same goes for when we change the value in the two regular input boxes.

But when we select one of the ranges we defined, nothing gets recalculated. Manually scrolling down to click on the apply button also just reloads the page, but not with the products for that range.

Is this a known bug or did we do something wrong in the configuration of our filter? PRO version 1.9.4

Hi matthijscsnl

Thank you for reaching out to our support team.

This sounds like a potential bug. Can you please send the credentials to the WP-admin dashboard following this document so we can check it?

Also, please attach the link to the exact page where this issue is occurring so we can check it and collect all the necessary debugging information.

Best regards,
Victor
Filter Everything Support

I have a problem: when I filter by one of the main categories in my store, it doesn’t show all the products in that category. For example, if I filter by “Industrial,” it shows 10 products, but there are actually 37. Here is the link to my store: https://todoagua.com.uy/tienda/categoria-industrial/

Hi ozoxmarketing

Thank you for reaching out to our support team.

Can you please send the credentials to the WP-admin dashboard following this document so we can check it?

Best regards,
Victor
Filter Everything Support

Bug: After upgrading from version 1.9.2 to 1.9.4, a Filter button appears at the top of all mobile pages where the page type is “page”. This button is not displayed on the desktop version.

Please check this staging site: https://wordpress-1059008-6094903.cloudwaysapps.com/

FE_support Author Team

Hi luckily98988

Thank you for reaching out to our support team.

This is not a bug but a new approach to how the mobile button works. However, it may not work seamlessly with all themes. In this case, you need to go to Filters → Settings → Experimental and enable this option: https://prnt.sc/dzltbB2l-bJM

This will hide all mobile buttons displayed by the widget itself.

Then, use the [fe_open_button] shortcode in the desired location on the page. You can place it in the same sidebar as the filters widget, directly above the posts, or anywhere else on the page where you want the mobile button to appear.

Best regards,
Victor
Filter Everything Support

Thank you. It works.

adamb382

adamb382 Purchased

Hi, since version 1.9.3 it seems to have broken filters that are displayed on a different page. it now says no terms found.

I have a filter which is applied to the post type vehicle archive and displayed on homepage. But not the homepage filter which is displayed by shortcode says no terms found.

Any ideas? Cheers Adam

FE_support Author Team

Hi Adam

Thank you for reaching out to our support team.

Please update to version 1.9.4, as it fixes a critical bug. Then, open the filter set used on the homepage and update it by selecting the correct posts list in the “What to filter” section.

If this wont help, can you please send the credentials to the WP-admin dashboard following this document so we can check it?

Also, please attach the link to the exact page where the filters do not appear correctly.

Best regards,
Victor
Filter Everything Support

No that didn’t work. How can i temporarily go back to 1.9.2?

Hi Adam

If you have a site backup that includes the plugin, you can restore it, or you can provide your site credentials so we can either install version 1.9.2 for you or make the latest version work correctly.

Since you’re using an older version, you’ll eventually need to update it anyway, as it will eventually become outdated. If this is caused by a bug, we’d like to identify and fix it as soon as possible so it doesn’t cause issues in future updates. This will help us avoid going back and forth between older and newer versions and provide a more permanent solution.

You can recreate the issue on your staging site. We just need access to the bug so we can investigate it, identify the root cause, and fix it properly.

Best regards,
Victor
Filter Everything Support

Hi,

I’m trying to add the filter everything button to both the desktop and the mobile. Currently I am using code

// Hook directly into the WooCommerce shop loop add_action( ‘woocommerce_before_shop_loop’, ‘simplay_add_mobile_filter_button’, 15 );

function simplay_add_mobile_filter_button() { // 1. Safety check: Never show on the Homepage if ( is_front_page() || is_home() ) { return; } } So it appears everywhere except the homepage template>

// 2. Render official filter button shortcode on all shop loops
echo do_shortcode( '[fe_open_button]' );

But now I want it to also appear on the desktop

My website page in question are my category pages like this https://www.simplayrugs.co.uk/shop/

Desktop has a side bar but I want to remove that to make more room for the images and make the images bigger to look like this

https://missamara.com.au/

I can remove the sidebar but then I get the error

There is no filter widget with ID 60139 on this page

Kind Regards,

Matthew Simplay

Does the filter everything pro plugin have a built in off canvas side bar setting?

I managed to use the off canvas side bar to add the widget side bar and that works nicely.

Now my question is an I style the fe_open_button to something else like

☰ REFINE BY ?

Hi Matthew

For that, you can use custom CSS along with the template overriding feature. You can override the filters-button.php template, which controls the mobile filter button. For more details, please refer to the following guide: https://filtereverything.pro/resources/templates-overriding/

Best regards,
Victor
Filter Everything Support

anoukp5

anoukp5 Purchased

I have created filtersets and SEO rules and but when I try to generate XML sitemap it says the following:

“Fout: Er zijn geen URL’s gevonden voor de XML-sitemap. Maak filtersets en SEO-regels aan voordat je opnieuw de XML-sitemap genereert.”

(I have read all other comments and don’t see a solution there, I have checked the Indexing settings and those are enabled).

Also, it seems my SEO rules don’t even work… when I check the page source the SEO title doesn’t show when I search for the tag <title>.

FE_support Author Team

Hi anoukp5

Thank you for reaching out to our support team.

Usually, there are two things that should be checked:

1) Go to Filters → Settings → Indexing Depth and set the maximum number of filters to be indexed for the required post type.

2) Make sure the Search engine visibility option is disabled under WordPress Settings → Reading, as SEO Rules will not work correctly if this option is enabled.

Also, please check this page: https://filtereverything.pro/resources/all-about-seo/

Best regards,
Victor
Filter Everything Support

aintzerga Purchased

Filter with multiple category selection works on a normal page but not on the Home.

Hello,

The filter with multiple category selection works on a regular page but not on the homepage.

It works on this page: https://limousin.eus/soluciones-packaging/ It doesn’t work on the homepage, which is built with the Enfold theme: https://limousin.eus/ I have AJAX enabled.

What could be the problem?

Thanks.

FE_support Author Team

Hi aintzerga

Thank you for reaching out to our support team.

Can you please send the credentials to the WP-admin dashboard following this document so we can check whether this is a bug or simply a configuration issue.

Best regards,
Victor
Filter Everything Support

aintzerga Purchased

Hi. I’ve already solved it, thanks.

Hello, I am using Filter Everything Pro to filter vehicles with Divi 5. When Filter Everything is enabled, I encounter an issue with the Divi 5 cache that breaks the layout of the cards in my vehicle listing grid. The problem disappears if I disable Filter Everything. I am using ACF Pro fields and the Divi Loop function. It works for a few hours, but it seems the Divi cache isn’t clearing when Filter Everything is active. Can you help me?

FE_support Author Team

Thank you for this information. We’ll investigate it further on our end and try to identify the root cause of why this is happening.

Best regards,
Victor
Filter Everything Support

For your information, here is the response from ElegantThemes / Divi:

“Upon further investigation, I can confirm that this is a known issue where the Filter Everything plugin can cause Divi Loop layouts to break.

I added this issue to our tracker so our development team can investigate. ✅

Unfortunately, there is no ETA on a solution that I can provide at this time. Though I can assure you that issues are addressed as quickly as possible based on our development team’s current workload and the severity of the issue when compared to the severity of other open issues.

We’re very sorry for the inconvenience. Let me know if you have any clarifications.”

Best regards, Stephane

FE_support Author Team

Hi Stephane

Thank you for the update on this matter. We are also investigating this on our side to better understand the issue.

Best regards,
Victor
Filter Everything Support

autelbill

autelbill Purchased

Sorry for the double message. When I log into staging, with Version 1.9.4, the same issue occurs. Cant add categories to the latest post widget in widgets.

Showing these errors on the production page: (Version 1.9.4)

“wpc_chips_widget” block was affected by errors and may not function properly. Check the developer tools for more details.

Error notice The “wpc_chips_widget” block was affected by errors and may not function properly. Check the developer tools for more details.

FE_support Author Team

Hi autelbill

We have provided a response via email, along with a video demonstrating that this block is working. Please check it, and if it is not working on your end, kindly provide a video showing the issue.

Best regards,
Victor
Filter Everything Support

autelbill

autelbill Purchased

Hello. We are using Version 1.9.4 on production with the same result. We only have one license so, the update was not available on staging.

To be specific this is occurring on production using Version 1.9.4 So I can’t update it and relieve the issue as you recommend.

Please Advise.

FE_support Author Team

Hi autelbill

We have provided a response via email, along with a video demonstrating that this block is working. Please check it, and if it is not working on your end, kindly provide a video showing the issue.

Best regards,
Victor
Filter Everything Support

autelbill

autelbill Purchased

Hello. Login credentials have been sent including link to image showing exact issue. Thank you.

FE_support Author Team

Hi autelbill

We have updated the plugin to the latest version, and it is now working as expected. Please check it on your end.

Most likely, the issue was related to a bug in version 1.9.3.1.

Best regards,
Victor
Filter Everything Support

autelbill

autelbill Purchased

Hello. I am noticing that when Filter Everything Pro is activated, I can no longer add categories to widgets >> latest posts. “The “recent-posts” block was affected by errors and may not function properly. Check the developer tools for more details.”

Please let me know if you have a solution to this.

FE_support Author Team

Hi autelbill

Thank you for reaching out to our support team.

Please send the credentials to the WP-admin dashboard following this document so we can check it.

Also, please attach the link to the exact page where this issue occurs, along with step-by-step instructions on how to reproduce the issue on that page.

Best regards,
Victor
Filter Everything Support

negaton

negaton Purchased

Hi, on my website, https://materiaux-composites.fr/, when I do a search on the all results page, when you change result page, the filters disappear. thank you for your return

FE_support Author Team

Hi negaton

Thank you for reaching out to our support team.

It looks like you are using some type of incompatible algorithms coming from the search plugin. If you remove the last part and use the default product search, everything is displayed and works as it should: https://materiaux-composites.fr/?s=a&post_type=product

Best regards,
Victor
Filter Everything Support

bkirby7

bkirby7 Purchased

I am wanting to know about a setting in Filter Pro under Ajax settings, i enabled it but it says i need something in the results container. what is that?

FE_support Author Team

Hi bkirby7

Thank you for reaching out to our support team.

You need to specify the class or ID of the container that contains the posts you want to filter on the page. The latest plugin update allows you to choose it visually.

Best regards,
Victor
Filter Everything Support

bkirby7

bkirby7 Purchased

I’m sorry I do not know what that means

FE_support Author Team

Hi bkirby7

Please check this page: https://filtereverything.pro/resources/ajax-instructions-only/ It contains all the information regarding this topic. If you still have any questions or need an example on exact page with the filters, please let us know.

Best regards,
Victor
Filter Everything Support

Hello team,

I have the same issue as other users. I already sent the login credentials via DM.

After updating Filter Everything Pro to 7.0.2, our entire site went down with a critical error on every front-end request. Deactivating the plugin restored our site too. Error (from debug.log):

HTML PHP Fatal error: Uncaught Error: Call to undefined function is_plugin_active() in wp-content/plugins/filter-everything-pro/src/wpc-third-party.php:1062 Stack trace: #0 wpc-third-party.php(1072): flrt_check_breakdance() #1 wpc-helpers.php(64): include_once(’...’) #2 filter-everything.php(79): flrt_include() #3 filter-everything.php(298): FlrtFilter->init() #4 filter-everything.php(305): flrt_filter() #5 wp-settings.php(520): include_once(’...’)

FE_support Author Team

Hi klokwebdesign

Thank you for reaching out to our support team.

Yes, this looks like the same issue that appeared in the 1.9.3.1 update. The development team is currently fixing it, and the fix should be released soon.

We apologize for any inconvenience this has caused.

Best regards,
Victor
Filter Everything Support

FE_support Author Team

We have added the fix to the plugin, and it is now working without any issues. A new release containing this fix should be available soon.

Best regards,
Victor
Filter Everything Support

Thank you for the quick fix!

Hi team, After updating Filter Everything Pro to 7.0.2, our entire site went down with a critical error on every front-end request. Deactivating the plugin restored the site. Error (from debug.log):

HTML PHP Fatal error: Uncaught Error: Call to undefined function is_plugin_active() in wp-content/plugins/filter-everything-pro/src/wpc-third-party.php:1062 Stack trace: #0 wpc-third-party.php(1072): flrt_check_breakdance() #1 wpc-helpers.php(64): include_once(’...’) #2 filter-everything.php(79): flrt_include() #3 filter-everything.php(298): FlrtFilter->init() #4 filter-everything.php(305): flrt_filter() #5 wp-settings.php(520): include_once(’...’)

Root cause: The new flrt_check_breakdance() function calls is_plugin_active() at line 1062. That function is defined in wp-admin/includes/plugin.php, which is not loaded on front-end requests during plugin bootstrap (wp-settings.php → plugin load). So on the front-end is_plugin_active() is undefined and throws a fatal error, taking the whole site down. It only works in admin context, which is likely why it passed testing. Suggested fix -> guard the call by loading the plugin API first:

HTML function flrt_check_breakdance() { if (!function_exists(‘is_plugin_active’)) { require_once ABSPATH . ‘wp-admin/includes/plugin.php’; } if (!is_plugin_active(‘breakdance/plugin.php’)) { return false; } ... } (We’ve applied this patch locally to get the site running, but would prefer an official release so we’re not re-patching on every update.) Environment: WordPress on PHP 8.x (RunCloud/Nginx). We do not have Breakdance installed, if that’s relevant. Could you confirm and ship a patched release? Thanks.

FE_support Author Team

Hi weareboylen

Please send the credentials to the WP-admin dashboard following this document so we can check it.

Best regards,
Victor
Filter Everything Support

Hi there, We can’t replicate the issue on our STG site. I will need to look into this further and come back to you.

FE_support Author Team

Hi weareboylen

Thank you for the update. Please let us know the results once you have finished testing it on the staging site.

Best regards,
Victor
Filter Everything Support

Hi there, Since we updated WordPress V7.0.2 today, we have recieved a critical error on our site

purchase code: bbd2ec3f-d0a6-44f6-b94b-f6414d5bc62a

FE_support Author Team

Hi weareboylen

Thank you for reaching out to our support team.

Can you please check the debug log to see the actual error message? If this is related to the “PHP Fatal error: Cannot redeclare modify_specific_module()” error, the development team is already working on a fix, and it should be released soon.

Best regards,
Victor
Filter Everything Support

No sorry, this is related to the flrt_check_breakdance() message as my newer comment. Close this one off. I will respond to the other message above.

FE_support Author Team

Hi weareboylen

This one is closed, so we can continue in the second one.

Best regards,
Victor
Filter Everything Support

Hello Filter Everything Support,

I’m having an issue getting the Sorting Widget to work with Filter Everything PRO 1.9.3.1.

My setup WordPress (latest) WooCommerce Elementor (free) Filter Everything PRO 1.9.3.1 Custom WooCommerce shop page built with Elementor Using the Products widget (not the WooCommerce Archive Products widget)

I already have Filter Everything working correctly for product filters using:

[fe_widget]

The filters display and function properly.

The problem

I’m trying to add a Sort By dropdown using:

[fe_sort]

However, the shortcode always displays:

There are no Sorting widgets on this site yet. Please, create it first.

and

Wrong Sorting widget id. Please, specify the correct.

What I’ve already tried Updated Filter Everything PRO to version 1.9.3.1 Added the Sorting block under Appearance → Widgets → Main Sidebar Saved/updated the widget area Confirmed the Sorting block exists in the Widgets editor Cleared my cache Refreshed Elementor The filtering functionality continues to work normally

Unfortunately, the Sorting widget does not appear to register, and the [fe_sort] shortcode still reports that no Sorting widget exists.

Additionally, after saving the Sorting block, the Widgets editor sometimes displays:

This block has encountered an error and cannot be previewed.

My question

Is there an additional setup step required when using the Sorting Widget with an Elementor Products widget?

Does the Sorting widget require a specific widget ID or shortcode parameter that isn’t mentioned in the documentation?

Could this be a compatibility issue with the WordPress Block Widgets editor or Elementor integration?

If this is a known issue, is there a recommended workaround?

Thank you for your help. I’m happy to provide additional information, screenshots, or access details if needed.

Kind regards,

FE_support Author Team

Hi dresseditfb

Thank you for reaching out to our support team.

If you are using Elementor to edit the page, there are dedicated widgets available for these elements: https://prnt.sc/xDiCYBZC68O3 You may want to use those widgets on your page instead.

Best regards,
Victor
Filter Everything Support

Hi Victor,

Thank you for your previous reply. I removed the [fe_sort] shortcode and added the Filter Everything → Sorting Elementor widget as recommended.

The sorting dropdown now displays correctly, so that issue is resolved.

However, selecting different sorting options (Default, Title A–Z, Newest, etc.) does not change the product order.

My setup is:

WordPress latest WooCommerce Elementor Free Filter Everything PRO 1.9.3.1 Elementor Products widget (Source: Latest Products, filtered by Term) Filter Everything → Filters widget Filter Everything → Sorting widget

Filters work correctly, but the Sorting widget does not affect the Products widget.

Is the Elementor Sorting widget compatible with Elementor’s Products widget, or is it only supported with Archive Products or Loop Grid?

If it is supported, is there any additional configuration required to connect the Sorting widget to the Products widget?

FE_support Author Team

Hi dresseditfb

Please send the credentials to the WP-admin dashboard following this document so we can check it.

Also, please attach the link to the exact page where this issue occursю

Best regards,
Victor
Filter Everything Support

I want to give you a heads up on an issue. We just updated to 1.9.3.1 from (1.7.x) and we got this error. We are using Divi theme (version: 5.8.1): PHP Fatal error: Cannot redeclare modify_specific_module() (previously declared in /.../wp-content/plugins/filter-everything-pro/src/wpc-third-party.php:1044) in /.../wp-content/plugins/filter-everything-pro/src/wpc-third-party.php on line 1044

It bricks the whole site. I fixed it by setting up a `function_exists()` check and it solved it for me, however I don’t know what’s the underlying issue.

FE_support Author Team

Hi ickomcdevill

Thank you for reaching out to our support team.

The development team is already working on this issue, and the fix should be released soon.

Best regards,
Victor
Filter Everything Support

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