9035 comments found.
We have a problem with a second filter set on a specific product categorie. We purchased this plugin after it stopped working on Page builders like Elementor, Divi with global page designs.
Filtering on everything stopped working. Filter appears, but when selecting, nothing happens on the products. The pro version instant activated this and it has starting to work again.
But for a second filter set the filter has stopped working again. Check website: https://www.ckata.com/product-categorie/specials/
This is a second filterset, specific for the categorie Specials. The filter does not filter any product.
Please help.
Hello, Using Bricks Builder, is there any way to support infinite scrolling? I keep having trouble with it.
Kr
Hello. I’m not able to find our license for Filter Everything Pro. In the files, it only shows the purchase code, not license. Where can we get it? It’s regular license for one website.
Hi Email with credentials was sent for progressivechristianity.org
Hi, how can I view and deactivate the licence from sites? I’m trying to add it on my main site, but it says “This license key already used for two sites.”. Thank you!
Hi Businessmobilescom
Thank you for reaching out to our support team.
Please send your license key via PM: https://codecanyon.net/user/FE_support so that we can deactivate it across all sites.
Best Regards,
Victor
Hi the plugin works on this page https://progressivechristianity.org/resource/ but has stopped working by itself on this page https://progressivechristianity.org/worship-planning/ i need to address this quickly as authors cant find their work. Thank you
Hi nikoladikic
Thank you for reaching out to our support team.
Can you please send the credentials to the WP-admin dashboard following this document so we can check it?
Best Regards,
Victor
Hello,
We are using Filter Everything Pro on our WooCommerce website (since Oct 2025). The plugin was previously installed, activated, and working correctly after purchase. However, now the license/purchase code is no longer accepted and the system indicates that the account/license is locked. Because of this, I cannot add and a renew the filter(s).
One recent change on the website was that we had to replace cache plugins. We moved from an older cache setup to LiteSpeed Cache, and there may have been some leftover files from the previous setup. Could this have caused the plugin license validation to reset, fail, or disconnect the Filter Everything Pro activation?
Could you please check the license status and help restore or reset the activation if needed?
Purchase Code: d6217761-dddf-4c7d-bf42-80e01951c016
Item ID: 31634508
Licensee: Sportszem Bt
Purchase Date: 2025-10-31 11:18:22 UTC
Thank you in advance.
Best regards,
Sportszem Bt
Hi Sportszem Bt
Thank you for choosing Filter Everything PRO.
To get the license key, please follow the next steps:
1) Use incognito mode in your browser! (this is very important step)
2) Then simply head to Filters -> Settings -> License and click the “Get your License Key” button.
3) It will take you to a new page where you have to log in with your Envato credentials (with an account where you have purchased the plugin) and obtain your License key.
Please note that incognito mode is very important during this process to ensure everything works correctly.
After you receive the license key, please send it to us via PM: https://codecanyon.net/user/fe_support so that we can deactivate it across all of the sites.
Best Regards,
Victor
Hi there, the license key that comes with my purchase is being flagged as invalid. Can you please assist?
Hi kevint163
Thank you for choosing Filter Everything PRO.
To get the license key, please follow the next steps:
1) Use incognito mode in your browser! (this is very important step)
2) Then simply head to Filters -> Settings -> License and click the “Get your License Key” button.
3) It will take you to a new page where you have to log in with your Envato credentials (with an account where you have purchased the plugin) and obtain your License key.
Please note that incognito mode is very important during this process to ensure everything works correctly. Let us know if it helped to receive a license key.
Best Regards,
Victor
I use the plugin on two website of mine now, but want to use it on another one. What would it cost me extra for another website?
Hi nickhellendoorn1994
Thank you for choosing Filter Everything PRO.
The regular license can be activated on two websites. If you need to activate it on more websites, you will need to purchase a new license.
Best Regards,
Victor
Hi,
I purchased your plugin for my client a few years ago. It was used under the https://climatecommshub.com/ domain but now the project was moved to a subdomain of their main project, that is https://climate.smallworldstories.org/, where I need the old version to still work. Unfortunately I am unable to use this license: 0998c689-ac96-4900-b91b-1964667ed73e on my subdomain. Can you please clear the license so I can swap the domains please? The original domain will soon expire and we won’t need it anymore, whilst this plugin still functions on the subdomain. Thanks a lot for your support. All the best, Anna
Hi Anna
Thank you for reaching out to our support team.
Please send your license key via PM: https://codecanyon.net/user/fe_support
So that we can deactivate it across all of the sites.
Best Regards,
Victor
Please send us the license key via PM. What you sent is a CodeCanyo purchase key, those are two different things.
To get the license key, please follow the next steps:
1) Use incognito mode in your browser! (this is very important step)
2) Then simply head to Filters -> Settings -> License and click the “Get your License Key” button.
3) It will take you to a new page where you have to log in with your Envato credentials (with an account where you have purchased the plugin) and obtain your License key.
Please note that incognito mode is very important during this process to ensure everything works correctly.
Best Regards,
Victor
Hi, so I used the “popup” option on mobile, and the filter button is appearing:
1. In the place I pasted it
But also:
2. Above the header,
3. Before the page content,
4. Before the footer.
And I don’t have an idea why, could use some help. I will upload a website link below to see it for yourself in the responsive mobile mode. Thanks.
The page I need help with: https://hoppobuty.pl/sklep/
Hi annar142
Thank you for choosing Filter Everything PRO.
You need to go to Filters > Settings > Experimental and turn on the “Hide opening widget buttons” option, then click the “Save Changes” button: https://prnt.sc/fkR_CVCxhRaB
After that, if you need to display the mobile filter button, simply use the shortcode [fe_open_button]. For example, if the filter is in the sidebar, just add the shortcode in the same sidebar or anywhere on the required page.
Please let us know if this helped fix the issue.
Best Regards,
Victor
Hi, The plugin is great! But I have a small problem. I created an indexable filter, and added the SEO description. The problem is, it adds the description to the page, instead of overwriting the existing description. This is terrible for SEO, since you get duplicate content on all indexable filters. Is this the way the plugin is supposed to work, or did I configure something wrong?
Hi boswolf
Thank you for reaching out to our support team.
Please check this page: https://filtereverything.pro/resources/all-about-seo/ specifically the SEO Troubleshooting section.
Most likely, you’re using a theme that provides its own custom hooks for SEO descriptions and related elements.
You can use the code examples provided there, including the part for removing the original SEO description using your theme hook, in order to replace it with a modified one.
Please note that generally, there is no support for accounts whose support period has expired, following the support policy.
If you have any further requests, we can help you once we have addressed all requests from accounts with valid support periods. Please note that this process may take some time, possibly days or weeks.
If you would like to receive assistance faster, please extend your support period. We prioritize requests from accounts with active support. Please also note that we can review the site using provided credentials only for users with an active support period.
Best Regards,
Victor
I have just bought again Filter Everything Pro through codecanyon.net This is my purchase code c6f312f7-09dc-4966-806b-083fba25a849
But I dont get an email or find my new licencse code anywhere.
pls help kind regards christoph kainzner
Hi Christoph Kainzner
Thank you for choosing Filter Everything PRO.
To get the license key, please follow the next steps:
1) Use incognito mode in your browser! (this is very important step)
2) Then simply head to Filters -> Settings -> License and click the “Get your License Key” button.
3) It will take you to a new page where you have to log in with your Envato credentials (with an account where you have purchased the plugin) and obtain your License key.
Please note that incognito mode is very important during this process to ensure everything works correctly. Let us know if it helped to receive a license key.
Best Regards,
Victor
Hi ! I’m having trouble with a License on a site. Is is possible to know which url is associated with a license ?
Hi ! Nothing on the page give me an option to send message.
Figured it out ! Thanks, everything is ok.
Hi davidbdr
Could you please try sending it directly via email to filtereverythingsprt@gmail.com
Best Regards,
Victor
Hello, How do I determine the ‘id’ of a widget, I have tried the post’1234’ from the Url that only returns the ’ no post filter’ error?
Thanks
Tori
Hi Tori
Thank you for reaching out to our support team.
The ID parameter in filter widget/shortcode is not very important. What matters is ensuring that, in the filter set settings, you have assigned the filter set to the correct page in the “Where to filter” section.
The ID itself comes from the URL when you are editing your filter set: https://prnt.sc/BMIBiJoI7sf_
If you use the shortcode or a filter widget with the ID on a page where the filter set is not applied, the filters will not be displayed.
If you would like us to check this directly on your site, you can send the credentials to the WP-admin dashboard following this document.
Best Regards,
Victor
Hello,
I hope you’re doing well.
I’m reaching out regarding the module I recently purchased. Unfortunately, after testing it, I’ve realized that it does not work as I expected or fit my needs as intended.
Because of this, I would like to kindly request a refund for this purchase.
Please let me know if you need any additional information from my side.
Thank you for your understanding.
Best regards
Hi raphaeldupre
Thank you for choosing Filter Everything PRO.
We are sorry to hear that.
Can you please provide additional information about what exactly did not work in your case? Perhaps we could help make it work.
In general, a refund is possible by submitting a form through the account where the plugin was purchased and then waiting for a response. Please note that the support team does not handle refunds. Additionally, we have no control over the refund team and cannot speed up or influence the process in any way.
Best Regards,
Victor
Hello Filter Everything Pro Support,
I’m reaching out because our filters stopped working after a domain change (same website), even though they were working correctly before.
Context:
- WordPress Multisite
- Domain changed from academy.tokeoils.com domain to toke.academy (it’s not a new installation)
- Filter Everything Pro filters are displayed correctly
- When clicking the filter options, the results do not get filtered anymore
Important detail:
- The site itself is the same as before
- Only the domain changed
- Before the domain switch, the filters were working correctly on the same page/template
What we already checked:
- Re-saved the filter set and target page
- Cleared cache
- Checked that the site is loading correctly under the new domain
Could you please advise what should be checked after a domain change in this case? any documentation or best practices? is it a license issue?
Thank you in advance for your help.
Thanks!
Hi Afrirho
Thank you for reaching out to our support team.
The easiest solution would be to delete the plugin from the site via the admin dashboard, which will also remove all filter settings from the database. Then install a fresh version of the plugin and create the filters from scratch.
Most likely, the issue is related to corrupted data in the database during domain changes, where some data is still tied to the old domain or outdated configuration.
Best Regards,
Victor
Hi, I have pre-sale question.
I am testing the free version but get an error so testing is a bit difficult: The free version allows up to 3 filter sets per post type. Upgrade to PRO to display more filter sets. (I am only starting to build a filter set, so the count is 1?)
The question is: I have custom posts about fish species. With ACF I created Field Groups with taxonomies. Can create a filter where it shows all fish with a minimum length of 8 and a maximum length of 10? This is an example page I am building with all the different posttypes and taxonomies I want to filter on. https://aquainfo.nl/vissoorten/betta-unimaculata/
Hi AquaInfoNL
Thank you for your interest in the Filter Everything plugin.
Can you please send the credentials to the WP-admin dashboard following this document so we can check the first issue?
Yes, you can create a filter from the ACF custom fields with the values you mentioned.
Best Regards,
Victor
Just send you the credentials. Backup is managed with my host.
Hi AquaInfoNL
There is one filter set, and we managed to display it on this page: https://aquainfo.nl/vissoorten/?fam1=osphronemidaeThis link already includes the selected filter. However, it looks like your styles are causing the link text to appear white.
The filtering itself is working correctly: https://prnt.sc/DaLjkUP-SD_2
However, your site is currently very slow and showing multiple errors. We are not entirely sure what is causing this, but we had difficulty adding the filters widget to the widget area. As it was returning errors, and only after the third or fourth attempt were we able to save the changes in the widget area.
As far as we can see, you are using WPML. For that, you will need the PRO version in order to create a separate filter set for each language version.
Best Regards,
Victor
Hi Ive setup a filter but its not showing results it just shows all? nothing changes? can you help?
Hi bensmithtt
Thank you for choosing Filter Everything PRO.
Can you please send the credentials to the WP-admin dashboard following this document so we can check it?
Also, please attach the link to the exact page where you were trying to get the filters to work.
Best Regards,
Victor
Hi, we just purchased the pro version and still cant get the filters to show up on our video gallery. here are some screenshots so you can see the error messages and filter settings…
https://www.flipfloptheclown.com/wp-content/uploads/2026/04/videospage.png https://www.flipfloptheclown.com/wp-content/uploads/2026/04/filters.png https://www.flipfloptheclown.com/wp-content/uploads/2026/04/filters2.pngHi madjay69
Thank you for choosing Filter Everything PRO.
Can you please send the credentials to the WP-admin dashboard following this document so we can check it?
Best Regards,
Victor
done
Hi madjay69
We have fully checked the site and placed the filters on the mentioned pages as an example. One of the pages has an extra filter set applied to it and is empty because there is somewhere on that page a hidden shortcode or a filters widget.
Best Regards,
Victor
Thank you for the quick reply. Which page is the one that had the extra filter and how can we fix it?
It is a video page: https://prnt.sc/0gV_hIjwTYRD
We do not know where it is, or it might just be double page rendering, where there is a pre-rendering on that page where the filter set is displayed, so you need a second one to be displayed on the final rendered page.
This is not an issue in any way, this is just to let you know why there is an empty filter set for the video page.
Best Regards,
Victor
Can we get rid of it will it affect anything if we delete that since it’s empty? Also, is there a way we could sort the items by most popular? For example, the video page, is there a way to sort the videos by most popular? Also to make the seo friendly is that something we have to activate or does it automatically do it?
1) If you delete it, you simply won’t see the filters on that page. This is because the empty filter set is displayed only during the pre-rendering state, while the second one with the filters is displayed on the final rendered page. So if you delete the empty filter set, the filters would be displayed only during pre-rendering, and the final rendered page would be empty.
2) You can use the sorting widget, please check this page: https://filtereverything.pro/resources/sorting-widget/
For example, you can create a custom numerical field where popularity is stored based on the number of likes, views, or any other metrics used on your site.
3) You need to create SEO rules. For this, please check this page: https://filtereverything.pro/resources/seo-rules/
Best Regards,
Victor
What about the sorting widget? What we wanna do is have it till the user could sort by date (oldest to newest or newest to oldest) or by most popular according to the page views. Can you give us a more step-by-step on how to create that on the widget and how do we make sure that all of our pages like the video page, photo page, music and blog page has that widget included? Also the search field that is within the filter… does it only search for the title of the post? cause I don’t think it could pick up more than that. I’ve tried testing out the search and it goes to a 404 page if it can’t find anything.
Hi madjay69
We have checked the site and added the sorting widget and the search to the testing page that we created “fe-support-test”, displaying the posts via a custom shortcode used in the Code Snippets plugin.
The reason we created our own page was to test whether the issue was coming from the plugin or a custom template for videos, and it turns out the conflict comes from the video page template.
To check the page that we created as an example, please add the following to your domain name: /fe-support-test/category-promos/?ordr=date&srch=shrine
For example: your-site.com/fe-support-test/category-promos/?ordr=date&srch=shrine
It is created using Elementor, with the Filters widget and Sorting widget, along with our custom shortcode to display the videos on that page with pagination, basically mimicking the original one. The search and sorting are working without any issues there.
Best Regards,
Victor
The testing page looks fine, but we can’t use a testing page lol. Is there anyway you can fix that conflict issue that you keep mentioning on the video page? Also can you just add the sorting widget on all the pages? (Blog, videos, photos, and music pages) and make it sort by date (oldest to newest or newest to oldest) or by most popular according to the page views.
1) You need to contact your site developer, the one who created the “template-videos.php” page template for displaying videos and possibly other templates as well, so they can fix them. We can only provide support for the plugin itself; everything else, such as custom themes, code, or templates, is outside the scope of our support policy.
2) We have added the sorting widget to those pages. You can open the page in editing mode in Elementor to check how it was added and modify it in any required way.
Best Regards,
Victor
Thank you for the quick reply. We are trying to edit the widget options so we go to. We follow the instructions and the appearance and go to the widget section, but we don’t find anything listed there. Can you tell us where to go to edit these widgets. Also, we noticed a new app plug-in called Code snippets that was installed we are assuming you had to use that?
here is a screenshot of the widget section… https://www.flipfloptheclown.com/wp-content/uploads/2026/05/widget.png as you can see there is nothing there. we wish to update the sorting widget but we cant because it does not show it there. Also for some reason we cannot add the date filter to the photos and music pages. here is the error we get… https://www.flipfloptheclown.com/wp-content/uploads/2026/05/error.png please help. thank you
Hi madjay69
1) You need to edit the page with Elementor: https://prnt.sc/rQb44KGqq9H6
This will open the page in edit mode via Elementor with the widgets: https://prnt.sc/JV9xvYx1V_h4
2) As for the date filter, we have already passed it to the development team. We’ll let you know as soon as we receive any updates.
Best Regards,
Victor
We are also encountering another issue. I sent you an email with a screenshot so you can see it. The problem is that on mobile devices, the drop-down list for sorting does not display correctly, and the main content on the website overlaps the drop-down options.
Additionally, we need help identifying the exact meta key for WordPress page views on our website so we can enable the sorting feature based on page views. If you could assist us with either implementing that feature or locating the correct meta key, we would greatly appreciate it.
This is an important feature for us and one of the main reasons we purchased your product. Please let us know when you expect to fix the date range issue in the filters, the drop-down sorting issue on mobile devices, and assist us in getting the “Most Popular Pages” feature running.
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