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Discussion on Filter Everything | WordPress/WooCommerce Product Filter

Discussion on Filter Everything | WordPress/WooCommerce Product Filter

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Hi again, one more question…

I created a custom Taxonomy with ACF (events) with a custom field whitin (Date).

I need to filter (or order categories is good as well) for this custom field (date)

I’m trying but I can’t manage to work….any tips?

Thanks a lot. Mx.

sorry to bother you :-(

Solved!!!

I had to switch off “Search Terms” in filter then switch it on again.

Thank you.

FE_support Author Team

Hi Mx

We are glad to hear that the issue was resolved.

Best Regards,
Victor

Hi!

We have an issue with the currency

It is not possible to change the currency from BGN to EUR. When criteria are set, the selected value is displayed at the top of the filter with the “BGN” suffix. We found where this setting is located in the filter settings, but when we try to save it, it does not save correctly and the old value in BGN continues to be displayed. What could be causing this?

FE_support Author Team

Hi ruslanaangelova

Thank you for reaching out to our support team.

Is this issue related to the issue described in this comment thread? https://codecanyon.net/comments/31888763

If yes, could you please add all of the new responses in the same comment thread so that we have the full issue history and references? It’s very confusing to work with separate comment threads if they are connected. You can log in to the site and reply in the same comment thread.

Also, can you please clarify which currency plugin you are using on your site?

Best Regards,
Victor

Hi!

We have one more problem with the price range filter: When setting a range for the filters or adding any of the filtering attributes, the plugin does not work properly and continues to display additional products.

Example: price range is set 0 – 550. The filtered selection includes a nubner of products with price higher than 550.

What should we to to have proper selection?

Kind regards,

Hi, Victor!

The second problem that we have with the filter is:

It is not possible to change the currency from BGN to EUR. When criteria are set, the selected value is displayed at the top of the filter with the “BGN” suffix. We found the location of this setting in the filter settings, but when we attempt to save it, the save does not occur correctly, and the old value in BGN continues to be displayed. What could be causing this?

So we need support for:

1. Price range selection – the filtered products are beyond the range. 2. The currency suffix

LINK: The website is in development. I can provide a link in a personal message CURRENCY PLUGIN: AboveWP Bulgarian Eurozone

FE_support Author Team

Hi ruslanaangelova

Yes, absolutely.

All of the private data you can always share via PM: https://codecanyon.net/user/fe_support

Best Regards,
Victor

FE_support Author Team

Hi ruslanaangelova

CURRENCY PLUGIN: AboveWP Bulgarian Eurozone – this plugin is not on the compatibility list and appears to be quite new.

The currency symbol is not added to the numerical values yet, but this could be included in future updates.

However, the price filter should work correctly with the original prices. If it does not filter the original prices properly, can you please send the credentials to the wp-admin dashboard following this document so we can check it?

The plugin works with the currency plugins such as WOOCS or CURCY: https://wordpress.org/plugins/woo-multi-currency/ which is also free.

Best Regards,
Victor

Hello, I have purchased a license, this is the code. 7e1cac01-366a-4b9a-9b68-04c8a35b74fc

I have transferred the site to a different server, and can’t access the old installation any more. Can you reset the license key so I can activate it on the new server?

Please let me know if I need to provide any more information.

Thanks! Kind regards, Udo Lee

Nevermind, I found the right license code. Thanks

FE_support Author Team

Hi pulsewaves

Thank you for choosing Filter Everything PRO.

We are glad to hear that the issue was resolved.

Best Regards,
Victor

iugac

iugac Purchased

Hello! We are trying to optimize a WooCommerce store with more than 15K products. We ran a profiler to see where the bottleneck of the category page is. From our tests, the highest cost is seen when we enable a price filter on Filter Everything Pro. The uncached page loads in 4s with the price filter and 2s without the price filter. This is a critical difference. Do you have any comments/advice for this situation? Why would the difference be so high? Also, can we deploy a more efficient version, maybe not through the slider but some predefined range of prices? While thinking about efficiency, is there any way in which we can make use of Litespeed/Redis setup to serve the requests better? Thank you! Cristian

FE_support Author Team

We have checked the site, and it is quite hard to say. You are using a custom theme with custom functionality that already applies certain changes to the price itself, in addition to a customized price filter. At some level, this can consume additional resources.

Could you please try the clean plugin on a clean WordPress 2025 theme and check it with a profiler, with the caching plugin turned off? (We have currently disabled the caching plugin on the site for testing purposes.) This would be more suitable and sustainable for debugging.

Best Regards,
Victor

iugac

iugac Purchased

This is a live website, disabling the cache and installing plugins (like WP File Manager) was not something we agreed on, especially disabling the cache and keeping Query Monitor for such a long period. Please lets communicate better in the future, this is an important website, we need to know what is going on. Cache is again enabled.

I do not understand what you mean with the price. We use the WooCommerce price. How we get to its value should not really count, once it is set, right?

We want the plugin to work in our context, not with everything uninstalled. As such, maybe it would be best if we would offer access to a development server where more could be installed and tested? We asked for support because from all we could test this is a Filter Everything issue and wanted help from someone who knows how this works. Do you think you can investigate more on a development server where the site in its current form is deployed?

FE_support Author Team

Hi Cristian

Our sincere apologies. We thought it was a staging site, since there were a number in the domain name, so we assumed it was a staging domain name.

There could be an extra logic layout for the price, which is a custom code, and this may be causing the additional delay, since it applies the required changes only to the price filter. We are not sure what exactly was changed or where, but this could complicate the calculations and cause a slight slowdown.

Yes, absolutely, the staging site would be perfect, where we can change everything and test.

Best Regards,
Victor

Hi Stepasyuk,

I am experiencing an issue with Filter Everything Pro regarding the filter behavior on Category Archive pages.

The Context: I have a website for “Accommodations” (Alloggi). I have a general page where I display all posts, and the filter works perfectly there. However, I also have the same filter set applied to specific Category Archive pages.

The Problem: When I visit a specific Category page (e.g., “Apartments”), all the filter counters for other categories or criteria reset to zero (0). This prevents users from selecting other categories or filtering properly once they are inside an archive page. It seems the plugin is strictly limiting the query to the current archive’s scope, making it impossible to use the filter as a global navigation tool.

What I need: Is there a way to make the filter “ignore” the current category archive limitation for the counters, or to allow users to switch between categories even when they are already on a specific category page?

I would like the filter to behave on the archive pages exactly as it does on the general “All Accommodations” page.

Thank you in advance for your help!

FE_support Author Team

Hi gcosenza

Thank you for reaching out to our support team.

Yes, that is the correct behavior. Filters display terms available only for the products shown on the current page and filter posts on that same page. For example, if a user chooses the Cars category, they expect to see only filters relevant to cars, in order to find the required car. If all filters on all pages displayed all available filter terms, then on a Cars page, you would see options like RAM, CPU, size, and so on. In that case, category pages would lose their purpose and would be confusing, since during filtering, users would be redirected to the shop page (or any other main page). There would be no real need to have category pages in the first place.

If you still want this kind of behavior, you can try applying the required filters on the category page in a way that redirects users to the shop page during filtering and displays all filter terms available on the shop page, or on any other main page of your site. For instructions on how to do this, please check this page: https://filtereverything.pro/resources/typical-problems/#redirection_filter_instruction

Additionally, if you want to have something like category navigation rather than category filters, you can use the default WooCommerce Product Categories widget instead of a category filter. This widget works as category navigation. Alternatively, you can use a categories widget if you are working with custom post type categories.

Best Regards,
Victor

Hi Stepasyuk,

I am experiencing an issue with Filter Everything Pro regarding the filter behavior on Category Archive pages.

The Context: I have a website for “Accommodations” (Alloggi). I have a general page where I display all posts, and the filter works perfectly there. However, I also have the same filter set applied to specific Category Archive pages.

The Problem: When I visit a specific Category page (e.g., “Apartments”), all the filter counters for other categories or criteria reset to zero (0). This prevents users from selecting other categories or filtering properly once they are inside an archive page. It seems the plugin is strictly limiting the query to the current archive’s scope, making it impossible to use the filter as a global navigation tool.

What I need: Is there a way to make the filter “ignore” the current category archive limitation for the counters, or to allow users to switch between categories even when they are already on a specific category page?

I would like the filter to behave on the archive pages exactly as it does on the general “All Accommodations” page.

Thank you in advance for your help!

I’m Sorry, i used another account. You can ignore this comment. Thanks.

FE_support Author Team

Hi giacomocosenza

Thank you for reaching out to our support team.

Thank you for reposting the request from the correct account.

Best Regards,
Victor

Hi, I purchased the PRO version of Filter Everything, I’m using the Divi Builder, I created a page with the shortcode [fe_widget] and a blog container.

If I make a selection on the filter without AJAX eveything works fine, but when I use Ajax the page gives no result, until if I refresh the page, then I can see the exact match of the filter

Would you please help me?

Thanks a lot.

Best Regards. Mx.

Hi, I send you the credentials,

Thx a lot. Mx.

FE_support Author Team

We have checked the site, and the issue is that the JavaScript responsible for displaying post-cards and arranging them in a grid is not AJAX-compatible by default. It only runs once during the initial page load. After the page is filtered via AJAX, this JS does not run again, so the required event listeners are not applied, and the post-cards are not displayed correctly (they are present on the page but hidden with opacity 0, as no JS applies the custom CSS to make them appear).

In such cases, you need to reinitialize the JS code responsible for this functionality. Please check this page for more information: https://filtereverything.pro/resources/ajax-instructions-only/#ajax_related_problems

The only challenging part is identifying the specific function that reinitializes this functionality in the theme. Perhaps Divi support can help point it out.

Best Regards,
Victor

Thanks a lot for your help. I’ll find a way….

Bye. Mx.

andyv29

andyv29 Purchased

Hi, I need help with my license. I wanted to update my filters and got an error message saying “Error: you can not update settings because the Filter Everything Pro plugin is locked. Please, enter your license key to unlock it.”

The only place I could think of is my staging website which I don’t have access to anymore. I’ve also tried removing/uninstalling all the staging files from my webhost but still nope.

I decided to revert back for now. Can you help me unlink the license on all other websites so I can relink it?

Thanks in advance!

FE_support Author Team

Hi andyv29

Thank you for reaching out to our support team.

Please send us your license key, the one you are trying to use to activate the plugin, via PM here: https://codecanyon.net/user/fe_support

So that we can deactivate it across all of the sites.

Best Regards,
Victor

FE_support Author Team

We have deactivated the license key across all of the sites. Please try to activate the license on the required ones.

Best Regards,
Victor

Hello!

After migrating our site to WPengine from Flywheel, the Filter Everything Pro plugin is unable to find the Post List (WP_Query) on our Portfolio page. In the backend it just says “No Projects Lists found on this page”. The Post List is pulled using Postcards with the Avada theme.

New site: https://chbchiefbuildi.wpenginepowered.com/portfolio/ Old flywheel site, which it works on: https://chb-new.flywheelsites.com/portfolio/

Would you have an idea on why this wouldn’t be working after changing hosts? The license key wasn’t added until after migrating.

FE_support Author Team

Hi ideabank

Thank you for choosing Filter Everything PRO.

Would you have an idea on why this wouldn’t be working after changing hosts?

Yes, this is most likely caused by aggressive caching methods used on WPEngine. You can try turning off the object cache on the server/host side for the filtered pages, or disable it completely for testing purposes. Then navigate to the filter set settings and check whether the queries are appearing. Usually, this should work. As far as we know, on staging sites, it is not possible to turn off the object cache (hosting rules), but on live sites, you have the ability to do so. At least it was like that previously. Maybe something has changed since then.

We’d recommend contacting the hosting support about this, so they can provide you with up-to-date information on whether it’s possible to turn off the object cache on staging sites.

Best Regards,
Victor

rugelis

rugelis Purchased

Hello,

I have a Filter Set that has «Apply Button» mode ON. But this filter still attempts to do something in background and I see error in console ( POST https://... .../kodas-an/ 404 (Not Found) ). The checkbox is not visually selected and when I click on apply button, it does nothing.

Are there some other settings to set for this to work correctly?

Thank you, Giedre

FE_support Author Team

We have checked the site.

Most likely, the issue is related to how your site is configured and how it functions. For example, when we tried to install the Code Snippets plugin, we encountered the following window: https://prnt.sc/Fab_wqd731TO

A very similar situation occurs when accessing the theme editor and the functions.php file, where it asks to change permissions, and so on.

What is happening is that during filtering, when clicking the Apply button, AJAX is used. However, due to the permission layers applied on the site, access is being blocked or restricted to the required JavaScript files, or not allowed to make AJAX calls. This results in 404 errors in the Network tab of the developer tools because the files cannot be found, or access is denied, so the filtering is not working.

Please try changing those permissions, and it should work correctly.

Best Regards,
Victor

rugelis

rugelis Purchased

Thank you. But why is it attempting to do something when I select a single color? It should only be attempting to take action only when “Apply Filters” button is clicked, is that right?

And now it attempts to do something when I check a color and does nothing when I click “Apply filters”

Regards, Giedre

FE_support Author Team

There is a filter terms update that runs when you choose any filter term, and it works via AJAX. For example, when you click on the color red, the rest of the filter terms are updated via AJAX to display the relevant data as well.

Unfortunately, this auto-update process cannot be turned off, as it is tied to the core plugin functionality. However, there are plans to introduce instant filtering without this update process in future plugin updates.

Best Regards,
Victor

Afternoon

Just following up on the next update for Filter Everything Pro, there was an update coming where if two filter options shared a similar name it would refresh to home page?

The next question, I had to add an attribute after adding the first few and now its appearing at the bottom of the fitler? https://onlygaming.co.za/ram/, look at memory capacity. The 48GB always goes to the end? Do you have any tips to make it sort in the correct place? I have tried the Sort Terms by and there is no way i can see to make it go in numeric order because of the GB behind each name?

Its almost like asking for custom sorting or sorting to follow the layout set out in the attributes on Woocommerence?

Thanks

FE_support Author Team

Hi dacostapaulo

Thank you for reaching out to our support team.

1) Yes, the 1.9.2 update should be released soon.

2) If this capacity is a product attribute, you can navigate to this filter > More option > and choose Sort by menu order. Then go to the attribute settings and drag and drop the values into the required order.

Best Regards,
Victor

Thank you very much the reply it worked.

Hi,

Recently I made a new product with a new filter value for ‘SDR klasse’ (ACF field with value: SDR17). I doens’t show up in my filters. It only shows the ‘old’ product with SDR11 and SDR9.

How do I re-index ACF field or attributes etc to make them appear in my filters? See filter on this URL: https://aquasupply.nl/tyleenslang/

Kind regards,

Joost

FE_support Author Team

One more thing: please send us the link to the exact product that has this additional value applied, so we can check whether that product is actually displayed on that page.

Best Regards,
Victor

Hi Victor,

I already tried your solution but it didnt work.

I work with grouped products so this grouped product contains an SDR17 product: https://aquasupply.nl/tyleenslang-25-mm/ The grouped product itself doenst have a SDR value attached to it. Sample product with the SDR17 value: https://aquasupply.nl/tyleenslang-hdpe-25-mm-kiwa-sdr17-50-meter/ > Its hidden on product archive page as i have a lot of variants of the same product.

Kind regards,

Joost

FE_support Author Team

Okay, now we understand the issue.

The grouped products do not work the same way as variable products, which have a parent-child relationship with variations. Grouped products are simply linked together. The filters do not check the linked products inside the group.

If you want this to work, you need to apply all required values directly to the grouped product itself, for example, by using checkbox values in your custom fields.

Alternatively, you can use variable products or simple products.

Best Regards,
Victor

Hello, thank you for your fantastic plugin.

I need some help because I can’t see the filters on a specific page.

Let me explain: on my WooCommerce site, I manage two types of products: courses and events, which are distinguished by a tag.

The filters I have set on the courses page are displayed, but I can’t see the filters on the activities page.

Could you help me?

See explanatory video: https://sharing.clickup.com/clip/p/t762976/79a04083-66b0-4bce-acc4-a642703c39cf/79a04083 -66b0-4bce-acc4-a642703c39cf.webm?filename=screen-recording-2026-01-15-10%3A33.webm

To access my site, here is the link: https://unipopformigine.studioitc.com/wp-admin/? temp-login-token=76eadb51bf43a042bf32f313bf9ac3010a2fd45988e8f9d51d406c4b36654d7c&tl-site=81b2a7ec8c1634d1

Translated with DeepL.com (free version)

FE_support Author Team

Hi studioitc

Thank you for reaching out to our support team.

We have modified the Eventi filter set, so it should work now.

A couple of tips:

1) When you place a filter set on a page, you can notice the “eye” icon. When you click on it, it will take you to the page where this filter set is placed. This is a good test to see if the filter set is placed on the correct page. In your case, it was placed on a completely wrong page, which was not the page shown in the video.

2) Taonomies for a product category or a product tag are named “product category” / “product tag” when you are creating a filter. A simple taxonomy category/tag without the “product” part is not related to products. This is an important detail because those filters will be grayed out in the filter set, meaning they are not connected to the chosen post type.

Basically, that’s all. The rest of the configurations were correct.

Best Regards,
Victor

Thanks a lot Victor for your explanation.

I would also know if is it possible to exclude some categories from filters. See screenshot here: https://ibb.co/v6MMfw2Z

Both courses and events are managed as woocoommerce products, but in events archive page I should only place events related category.

Best regards

FE_support Author Team

Hi studioitc

Yes, absolutely.

All you have to do is go to the filter set, scroll down to the option “Empty filter terms”, and choose “Always hide” from the dropdown. This will hide empty filter terms.

Best Regards,
Victor

I have provided credentials for my recent support request.

FE_support Author Team

Hi barrywillis13

We have placed the filter set on the projects/portfolio page.

Also, in the filter set, we modified the “HTML id or class of the Posts Container” and set it to .elementor-element-1d917f49 for that specific page. In “And what to filter”, we have chosen the correct post list to filter.

Best Regards,
Victor

achi1

achi1 Purchased

I have RANKmath SEO and issue is there is no OG image on pages that are Generated by Filter everything pro. how can I set up default image for all filterevery pages?

FE_support Author Team

Hi achi1

Thank you for reaching out to our support team.

If the OG image comes from the Rank Math plugin functionality, perhaps the best option would be to contact Rank Math support. The filtered pages are dynamically generated pages, so there may be some settings in Rank Math that allow applying the image to this type of filtered page.

Best Regards,
Victor

Hi there, I noticed that the Filters button is not working at mobiles at my website. Check that page for example https://legit.casino/online-casinos/no-withdrawal-limits/. I have activated tons of cache options via LiteSpeedCache and Cloudflare and maybe that’s causing the problem. Any ideas how to fix that? Thank you in advance!

FE_support Author Team

Hi antons65

Thank you for reaching out to our support team.

Hmm, we checked the page you provided, and it seems that everything is filtering correctly on that page: https://prnt.sc/LRoakN_svvVO

Did you already fix the issue, or did you just clear the cache?

Best Regards,
Victor

Hi there, thanks for the fast reply. The problem is only at mobile. Please check with smartphone. Regards

FE_support Author Team

We have checked it on a mobile device, and it is working without any issues. Perhaps you can try turning off all caching and clearing all cached data, then test again to see if everything works correctly. Some browsers may not handle cached pages properly.

Please note that generally, there is no support for accounts whose support period has expired following the support policy.

If you have any further requests, we can help you once we have addressed all requests from accounts with valid support periods. Please note that this process may take some time, possibly days or weeks.

If you want to receive it faster, please extend the support period. We will prioritize processing the request for supported accounts.

Best Regards,
Victor

I am having trouble with displaying the filter on a portfolio page. I believe the portfolios are CPTs and the page is not an archive page, the theme is Archub by Liquid. The portfolios are listed using an elementor widget named Liquid Archive. I keep getting the message “No one Filter Set is related to this page. etc.”. Any way around this? I have the Pro version of the plugin.

FE_support Author Team

Hi barrywillis13

Thank you for choosing Filter Everything PRO.

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Also, please attach the link to this portfolio page so we can test it.

Best Regards,
Victor

hamedf

hamedf Purchased

Hi, I’m using your plugin with the “Apply Button Mode” enabled, which generally works well. However, I’ve run into an issue with my specific setup. My setup:

Page 1: A dedicated filter page with no product loop – users select their filters here and click “Apply” to be redirected to Page 2 Page 2: The actual product archive with the loop and filters – AJAX works perfectly here

The issue: On Page 1, AJAX still fires with every single filter adjustment, even though Apply Button Mode is active. This causes a 1-2 second delay where filters become unresponsive after each selection. Since there’s no product loop on this page anyway, AJAX shouldn’t need to trigger at all – users should be able to quickly adjust all their filters before clicking Apply. Expected behavior: On Page 1, AJAX should be completely disabled so users can freely select multiple filters without delays. Once they click Apply and land on Page 2, AJAX should work normally. Is there a setting or workaround to disable AJAX requests on a page that only contains filters but no product loop? Thanks for your help! Best regards, Hamed

PS: here is the link https://1001nachthamburg.de/teppichsuche/

FE_support Author Team

Hi Hamed

Thank you for choosing Filter Everything PRO.

Unfortunately, the Apply button still has update functionality enabled. Even with the redirection filter, it displays all exact data and counters, and every time you choose a filter term, the rest are updated as well in order to provide accurate data. This functionality cannot be turned off, as it is a core feature.

However, the development team is planning to modify this behavior in future updates to provide instant checking of the required filter terms, and only after clicking the Apply button will all data be updated and the correct results displayed.

Best Regards,
Victor

Hello,

I am considering using Filter Everything Pro on a larger WordPress project and I would like to clarify one UX-related capability before proceeding.

Is it possible (natively or with reasonable customization) to implement filtering in the following way:

1. Filters are placed inside a modal window (opened by a “Filter” button). 2. The user can select multiple filter options (taxonomies / checkboxes) inside the modal. 3. The actual filtering is applied only after clicking an “Apply / Show results” button. 4. After clicking Apply, the modal closes and the filtered results are displayed on the same page (via AJAX or WITHOUT a full page reload).

A good reference for the desired behavior is this page: https://www.cnaip.cz/en/czech-ai

In other words, filters should not trigger live updates on every checkbox change, but only once the user confirms the selection.

Could you please let me know if this UX pattern is supported?

Thank you

FE_support Author Team

Hi davidnem

Thank you for your interest in the Filter Everything plugin.

Yes, it is possible, and there are a couple of ways to create it like that.
1) Create your own pop-up window functionality where you will have a filter widget with an apply button mode and AJAX functionality. Please check this page with the apply button mode demo https://demo.filtereverything.pro/apply-button/
2) Use a mobile pop-up widget with code that will change the breakpoint for the mobile button.

The mobile pop-up will work exactly like on your reference site, meaning it filters results while choosing the filter terms. On the reference page, it works the same way. While selecting filter options, the map updates automatically in the background without waiting for the search results button to be pressed, which is correct because it is the most common behavior for filters to work like that.

Best Regards,
Victor

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