Hi thordur1

A little update on this: we’ve spent a fair amount of time trying to reproduce the issue, but without any luck. We tested different settings and options with the addon plugin, but none of them affected the page in the same way. It could be an issue with the templates, custom code, or modified functionality.

Best Regards,
Victor

I just wanted to update: that’s correct. After disabling and re enabling the plugin, it worked fine. Like you said, it could be something related to custom code related to the plugin.

Thank you Victor

Hi thordur1

Thank you for the update. That’s amazing news!

We’re glad to hear that everything is working fine now.

Best Regards,
Victor

Hi Moreno

It is not possible to have one filter set for all translations. You need to enable filter set translations and create a separate filter set for each language.

Please check this page for WPML: https://filtereverything.pro/resources/with-wpml-polylang/

For the AJAX settings, please check this page on how to find the correct container class name: https://filtereverything.pro/resources/ajax-instructions-only/

If you’re unable to configure it, please send the credentials to the WP admin dashboard by following this document so we can check it.

Additionally, please send the link to the exact page where we can set an example for it all.

Best Regards,
Victor

Hi beniangel

Thank you for choosing Filter Everything PRO.

Try going to Filters > Settings > Indexing Depth and make sure to set a higher number for the required post type to enable SEO Rules with the longer depth. Let us know if this helps resolve the issue.

Best Regards,
Victor

Currently, everything is working on the page you sent: https://prnt.sc/ZajP7KJenVgq and filtering works after selecting the correct query.

Here’s how to correctly apply those changes:
1) In the “And what to filter” dropdown, select the first post list.
2) Make sure the counter is enabled so you can see how many posts each filter term should display.
3) Click the Update button and wait until the filter set fully applies the updates.
4) Go to the page with the posts, choose the term with the lowest number (like 1 or even 0), and check if it is working.
5) If it’s not working, refresh the page (just in case).
6) If still not working, go back to the filter set page, choose the second post list, click Update, and again wait for the changes to apply.
7) Return to the post page (where you already selected the filter term), refresh it. When you refresh the page with the selected filter term, you’ll see right away if the filtering is working.
Continue this process until you identify the correct post list.

Common issues:
Not waiting for the filter set to apply all changes.
Forgetting to click the Update button.
Not refreshing the filtering page, which is essential to ensure everything updates correctly.

Best Regards,
Victor

Hi Victor,

Thanks again for checking!

I just tested the filters again — the product categories are working perfectly now, but the brand filter under “Merk” still isn’t affecting the product grid. The filter UI responds, but the product list doesn’t update at all when selecting a brand. Could you try filtering by brand on your end to see if you experience the same issue?

Thanks in advance!

Best regards, Sharon

Just in case, we have changed the filter prefixes to unique values: https://prnt.sc/ukosP0TMBT0W as they could conflict with slugs already created on the site. Everything is working so far with all filters. Also, make sure you have cleared the browser cache and cookies to test everything properly.

Best Regards,
Victor

Hi erkankerem

Do you mean that you need the ability to create multiple filters from the same entity? For example, creating several filters from the same taxonomy named category or from the tag taxonomy? If that’s the goal, this is not possible, you can create only one filter from one entity.

However, what you can do is use this plugin: https://wordpress.org/plugins/custom-post-type-ui/ to add as many custom taxonomies to your post type as needed. This way, you can organize your filtering criteria across different taxonomies and create one filter from each of them.

Best Regards,
Victor

Hi Thax for your reply,

1 product has different tags example:

Category shampoo

Tags: multiple like skin, type skin, type smell, type…..

I like to add the tags as filter see my filter here but cant achieve put tags in a different filter or as one. See below https://beehonestcosmetics.com/category/producten/ Example https://beehonestcosmetics.com/example/Afbeelding1.png https://beehonestcosmetics.com/example/Afbeelding2.png

Posts, by default, have two taxonomies: one named “Category” and the other named “Tags”. That’s just two taxonomies.

You can create only one filter from a single taxonomy. So, if you create a filter from the taxonomy named “Tags,” you cannot create another one from the same entity. This is why you need to add separate custom taxonomies with the required terms in them.

Best Regards,
Victor

Hi Danordic

Thank you for choosing Filter Everything PRO.

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Best Regards,
Victor

Hello Victor,

Thank you for your quick response.

We’ve identified and fixed the issue on our side, so there’s no need to provide wp-admin access at this time. We truly appreciate your support and assistance.

Please note: The Filter Everything plugin was configured and set up correctly. The issue occurred due to a conflict with another custom filter. The Filter Everything plugin is very useful and supportive, and we’re happy with it.

Thank you once again.

Hi Danordic

We are glad to hear that the issue was resolved. You did a great job!

Best Regards,
Victor

If you have already purchased the PRO version of the plugin, please make the request from the account used for the purchase in order to receive support. Make sure to include all necessary information, such as links to the page with the issue and a step-by-step guide on how we can recreate it on the site.

Best Regards,
Victor

hi I can’t access the website, please see the screenshot. I am from Singapore. https://imgur.com/a/Q3aSO7S

Please provide information via email at filtereverythingsprt@gmail.com about where you purchased the plugin. So we can check it.

Best Regards,
Victor

Hi Dave

No, this is not available with the filters. Even if it were, it wouldn’t be wise to do it from a resource perspective, as it would be too resource-intensive.

What you’re looking for is a custom WP_Query template that will display your products exactly as you’d like, with all the required conditions.

Please check this page for more details: https://developer.wordpress.org/reference/classes/wp_query/

Also, a small tip, AI tools like ChatGPT and others can usually generate good code snippets that work. So you can write something like:

Write a PHP code snippet for WordPress using WP_Query that displays WooCommerce products via a custom shortcode. The shortcode should support parameters such as:
Pagination (e.g., paged, posts_per_page)
Category (product categories)
Price range (minimum and maximum prices)
Ordering (e.g., by price, date, popularity)
Other useful parameters as appropriate

Best Regards,
Victor

Do you mean hiding them from the filters or hiding them from the products displayed on the page?

In general, when selecting a parent category filter, it will include all of its subcategories as well, this is how it works. It’s basically the same behavior you’ll find in WooCommerce: a parent category can have zero products, but if it has subcategories with products, the parent category page will still display all products from those subcategories.

Best Regards,
Victor

I mean when you’re filtering on a page that includes both subcategories and products, it would be nice that as soon as you filter products, the subcategories are hidden. From UX perspective you don’t want to see those subcategories anymore, as you’re looking for specific products.

I’d understand they’re technically still on that page, but it would be nice to be able to hide them as soon as you filter.

Hmm, if we’re not mistaken, there should be a hook in WooCommerce that allows you to hide those elements on the page. You can try to look for that hook, and then write custom functionality using this function:

/**
 * @return bool true if it is a filtered page and false if not
 */ 
flrt_is_filter_request();

Best Regards,
Victor

Hi knotions

Can you please send the link to the page with the issue so that we can check it? Also, please attach step-by-step instructions on how we can recreate the issue on the page.

Best Regards,
Victor

Thanks for replying! But I was able to get it working. I do have a different problem, but I’ll start a new thread.

Hi knotions

We are glad to hear that this issue was resolved.

Best Regards,
Victor

Hi Bertie

Thank you for choosing Filter Everything PRO.

The plugin itself does not apply any modifications to the query that displays the posts before the page is loaded. It will not globally alter which posts are shown on the page without filtering.

If you want to display certain posts by default before any filtering is applied, this should be handled within the posts query template that is responsible for rendering the posts on the page.

Best Regards,
Victor

Hi FiberOpticLink

Thank you for choosing Filter Everything PRO.

The default option should always be specified in the sorting widget. If you replace it with any other option (like sorting by price, etc.), the posts on the page will not be sorted accordingly when the page initially loads. This is because our plugin does not apply any sorting modifications before the page is loaded.

When you select a sorting option, a GET parameter with the selected value is added to the URL. This is the only way to predefine a default sorting option.

To set a specific default sorting, you need to use a direct link to the shop page with the desired sorting parameter included in the URL. That way, when clients open the page, it will already be sorted by the chosen option.

Best Regards,
Victor

Hi pixelperfectinteractive

Thank you for choosing Filter Everything PRO.

Please follow the instructions on this page: https://filtereverything.pro/resources/license-key-issues/ to get the license key.

Best Regards,
Victor

Got it, and admin access is removed. Thank you for the prompt root cause analysis and workaround. FEP is a fantastic plugin. It does exactly what I want it to do (e.g., flexibly update the filter options when the user moves to another category, working well with paginated content without issues, etc) and integrates beautifully with my builder, which is Yootheme Pro. I hope your business continues to grow with many years of happy Pro users to come!

Hi NetConfig

Many thanks for your supportive words. We truly appreciate it. We’ll make sure to keep moving forward and deliver more functionality and features in future updates.

Best Regards,
Victor

Hi NetConfig

The development team has created a fix for this issue. If you’d like, you can provide the credentials so we can apply the fix on your site, and you can check if everything is working correctly afterward.

Best Regards,
Victor

Hi Arianevermeersch

We have directed it to the development team (reset all issue). When we receive any information about it, we’ll let you know right away. It could be a small bug or another issue. In any case, we need to wait for the development team’s response on this matter.

As to the custom styles, you can add them in the filters > settings > experimental > custom CSS. Also, you can check this page for a general approach on how to find the required classes of the elements on the page to style them: https://wordpress.org/support/topic/colour-change-to-filter-title/

This approach is general and not limited to our plugin. It’s how you can style any element on your site using custom CSS.

Unfortunately, custom CSS is outside the scope of support policy on CodeCanyon. You can reach out to your site developer to create those styles for you.

Best Regards,
Victor

Hi Bartek__

Thank you for choosing Filter Everything PRO.

Please follow the instructions on this page: https://filtereverything.pro/resources/license-key-issues/ to get the license key.

Best Regards,
Victor

OK, got it, thanks for the quick reply!

Hi Suus-D

Thank you for your interest in the Filter Everything plugin.

The license is a one-time payment for a lifetime, including lifetime updates, and can be activated on two sites, typically a staging site and a live production site. However, if you don’t have a staging site, you can activate it on two production sites.

For a website, you need a regular license. The extended license is intended for implementation in a product that will be sold as a single copy.

Yes, you can create as many filter sets as you need and apply them to specific page, whether singular page or taxonomy page.

Best Regards,
Victor

seems to be something related to the google tag manager …

only thing i get better LCP Values is disabling Filter everthing

Now that those parameters are no longer in the URL, the page is loading in under 1 second — as shown here: https://prnt.sc/_5ei_raNwAhD — whereas before it was taking 2–3 seconds. The site itself is quite heavy, so adding more elements naturally increases the load time.

Additionally, you can try enabling OPcache if it’s available on your hosting.

Best Regards,
Victor

Hi she4www

You can use this code in the functions.php file or in the code snippet plugin:

define( 'FLRT_PERMALINKS_ENABLED', false );

After that, you need to go to the filter set and hit the update button.

It will turn off the URL permalink manager, so the filtered page would look like ?color=red-or-green instead of /color-red-or-green/

Also, you can configure your caching plugin with wildcards so that it caches pages like site.com/shop/* and everything after /shop should not be cached.

Best Regards,
Victor

That worked. Thank you very much for your quick support! Best regards, Sven

Hi dsumner

Unfortunately, there is no dropdown with multiple selections out of the box. You can check this comment thread with a workaround: https://codecanyon.net/comments/31087418

Please note that generally, there is no support for accounts whose support period has expired following the support policy.

If you have any further requests, we can help you once we have addressed all requests from accounts with valid support periods. Please note that this process may take some time, possibly days or weeks.

If you want to receive it faster, please extend the support period. We will prioritize processing the request for supported accounts.

Best Regards,
Victor