Hi autelbill

After checking the page, it turned out that these elements simply do not have any event listeners from our plugin applied to them.

If you are using a custom theme (that in most cases the problem), please debug it. If you have any other optimizations, please try disabling them for testing purposes as well.

Generally, there is no support for accounts whose support period has expired following the support policy.

You can extend the support time so that we can just ask for the credentials and see what might be causing this issue. But, as we said, it can either be the theme itself or any optimizations on the site. Similar issues were happening and the issue was always a custom theme or any custom code.

You always can check it yourself with the default themes with turned-off plugins in order to find the issue if you do not want to extend the support.

Best Regards,
- Victor

OK thanks for your quick reply. Keeping a compatibility method to avoid BC break would have been nice

According to the development team, it wasn’t left for backward compatibility because it’s not a documented feature, and it is related to the plugin’s core functionality. Those who use it can only do so at their own risk, as it can be changed with the updates.

Thank you for your understanding in this matter.

Best Regards,
- Victor

Fair enough

Hi arturius

This looks like a conflict with some plugins on the site, the theme, or any custom codes.

Try to use any default theme, and clear cache, if it won’t help turn off the plugin and then check which one is exactly causing this behavior.

Best Regards,
- Victor

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

With the link to this capacity attribute on any product.

Best Regards,
- Victor

soted thank you, how would i change the default sorting to a taxonomy with only numerical values

Hi invtotm

When it comes to sorting and taxonomies, things are not as simple as with custom fields. You can apply multiple values to your product when using taxonomy. To make such sorting, you will need a custom code.

Best Regards,
- Victor

Hi teichert-design

Thank you for pointing out this bug for us. We’ll redirect this to the development team and in the next updates this will be fixed.

Best Regards,
- Victor

Hi autelbill

No there are no special procedures, sometimes you might need to go to the filter set and hit the update button in order to make it work and refresh the filter terms. Also, make sure you are using unique prefixes so they won’t cross between each other.

It would be easier to see if you sent a link to that page and provided data on which categories exactly you have added and not working.

Best Regards,
- Victor

Hi autelbill

Please check the latest changes on the site including caching plugins.

Perhaps some major changes happened on the site that caused this behavior.

Best Regards,
- Victor

Hi teichert-design

There is this function on the change:

    $(document).on('change', '.wpc-filter-range-form input[type="number"]', function (event) {
        let form = $(this).parents('.wpc-filter-range-form');
        processRangeForm( event, form );
    });

Perhaps studying it will help you to rewrite your function in a way that will trigger filtering.

Best Regards,
- Victor

Great, thanks it works. Is there a way to adjust/overwrite the JS somewhere in my child-template, instead of change it in the filter-everything.js?

You don’t need to override the original one you need to write your own code that will use the presented code features in order to send the data with the changed values.

Or you can remove the event listener from the plugin JS using your JS code and apply your modified events.

Best Regards,
- Victor

The issue here is that those values are not numerical – https://prnt.sc/wwivaq7Nvj5F

Numerical values are 1, 10, 20, 10.02, 20.1, etc…

20.20.20 – string
1-20 – string
1.000.00 – string

You can create a filter set by checkboxes, labels, or any other but not range slider from them.

Best Regards,
- Victor

Thank you for your prompt reply. I don’t understand why the filter itself is working – posts are filtered – and why the “max” parameter doesn’t affect other filters, while “min” does. Do you mind checking if there is any hint about this before reverting to a full numeric taxonomy?

Hi marcogrilli

Unfortunately, you are using a custom template for the range.php file. We do not work with the modified functionality, we can provide support only on the default plugin and its functionality, by default it is only working with the numeric values and float values.

Best Regards,
- Victor

Hi Dave

Have you tried the templates overriding for it – https://filtereverything.pro/resources/templates-overriding/

You can modify it in any way you need.

As for the Apply/Reset buttons from the “Apply Button” mode, you can set the text in the filter set settings where you enabled them.

Best Regards,
- Victor

Thank you Much appriciated. In this way we were able to customize it to our needs.

Hi Dave

We are glad to hear it helps.

Best Regards,
- Victor

Hi SarahRCJ

Thank you for choosing Filter Everything PRO.

Currently, there is no out-of-box solution for that.

Here’s how you can do it. Go to the filters > settings > experimental > custom CSS and add next styles:

.wpc-filter-set-2450 .wpc-filter-title{
  margin-bottom: 0;
}
.wpc-filter-set-2450 .wpc-filter-content{
  position: absolute;
  left: 0;
  right: 0;
  background: #fff;
  /*box-shadow: 0px 5px 5px rgb(0,0,0,0.1);*/
  z-index: 10;
  border-radius: 2px;
  padding: 20px 20px;
}
.wpc-filter-set-2450 .wpc-filter-has-selected .wpc-filter-content,
.wpc-filter-set-2450 .wpc-opened .wpc-filter-content{
  border: 1px solid #cccccc;
  border-top: none;
}
.wpc-filter-set-2450 .wpc-filter-header{
  padding: 9px 19px 10px 19px;
  border: 1px solid transparent;
  border-bottom: none;
}
.wpc-filter-set-2450 .wpc-filter-header{
  border: 1px solid #cccccc;
}
.wpc-filter-set-2450 .wpc-filter-has-selected:not(.wpc-closed) .wpc-filter-header,
.wpc-filter-set-2450 .wpc-opened .wpc-filter-header{
  border-bottom: none;
}
.wpc-filter-set-2450 .wpc-wrap-icons{
  line-height: 1.5;
}

Then go to the page where you have your filters widget on and inspect the filter widget in order to find its ID – https://prnt.sc/9j3SiL-VXk3f and use it in this CSS instead of 2450 with your ID

Inside the filter set settings, you need to enable the “folding” option for the filters from the “more options” and use the checkbox, labels, or radio button in the “View in Widget”.

Also, here is a code to make it close when clicking on any other area, and when clicking on the next dropdown, you can place it in the functions.php file of your theme:

function add_filter_toggle_script_to_footer() {
    ?>
  <script>
    jQuery(document).ready(function($) {
        function initFilterToggles() {
            // Get all filter collapsible sections
            const filterCollapsibles = document.querySelectorAll('.wpc-filter-collapsible');

            filterCollapsibles.forEach(collapsible => {
                const button = collapsible.querySelector('.wpc-filter-header button');
                button.addEventListener('click', function(event) {
                    event.stopPropagation(); // Prevent propagation to parent elements

                    // Toggle open/close classes
                    if (collapsible.classList.contains('wpc-opened')) {
                        collapsible.classList.remove('wpc-opened');
                        collapsible.classList.add('wpc-closed');
 } else {
                        // Close all other collapsibles
                        filterCollapsibles.forEach(otherCollapsible => {
                            if (otherCollapsible !== collapsible) {
                                otherCollapsible.classList.remove('wpc-opened');
                                otherCollapsible.classList.add('wpc-closed');
 }
 });

                        // Open clicked collapsible
                        collapsible.classList.add('wpc-opened');
                        collapsible.classList.remove('wpc-closed');
 }
 });
 });

            // Close collapsibles if clicked outside
            document.addEventListener('click', function(event) {
                if (!event.target.closest('.wpc-filter-collapsible')) {
                    filterCollapsibles.forEach(collapsible => {
                        collapsible.classList.remove('wpc-opened');
                        collapsible.classList.add('wpc-closed');
 });
 }
 });
 }

        // Initialize filter toggles on page load
        initFilterToggles();

        // Reinitialize filter toggles after AJAX update
        $(document).on('ajaxComplete', function() {
            initFilterToggles();
 });
 });
    </script>
  <?php
}
add_action('wp_footer', 'add_filter_toggle_script_to_footer');

Best Regards,
- Victor

Hi brr4bz

Either by custom CSS to hide them on not-needed pages, or by custom function that will do so. In fact there is a product query on those pages justs a different template used to display only categories.

Best Regards,
- Victor

Hi brr4bz

Please use browser inspecting tools in order to check if any of those elements have a padding or margin and remove it with custom CSS. You can place your custom CSS in the Filters > Settings > Experimental > Custom CSS.

Also, you can line up your items in the way you need with the custom CSS.

Best Regards,
- Victor

Hi WeiLaiKuai

Yes, the extended version is the same as the regular one. The difference in the license is in short, when you want to include our plugin in some of your let’s say, theme and sell it all together to another person, you would need an extended license.

Best Regards,
- Victor

Hi WeiLaiKuai

Thank you for your interest in the Filter Everything plugin.

Yes, it is working with the Bricks Builder.

Best Regards,
- Victor

Hi Victor, Yeahh i just saw that in my mailbox ! I will udpate the plugin version and see if it works. I’m going to give you a feedback

It’s a good work, everything is working well again ! Than’s Victor for you good and fast support and you can also congrats your dev team

We are glad to hear that everything is working well.

Best Regards,
- Victor

Hi Tim

Thank you for choosing Filter Everything PRO.

This is impossible and makes no sense. Because our search plugin searches on a specific page, rather than redirecting you to a search template. Thus, even if you connect it, it will duplicate two search queries. What you can do is use a filter set without a search filter on the search template and place the widget area with the default search you use on your site, this way you will have a search bar and you will have text in there that you entered.

Best Regards,
- Victor

Thank you Victor, makes sense. I will try that out. Thank you!

Hi aaronbiby

Yes, please check the breakpoint code on this page – https://filtereverything.pro/resources/mobile-devices-new-approach/

You can place it in the functions.php file or any code snippet plugin including mu-plugins as well.

Best Regards,
- Victor

Hi Victor,

Three months have passed since the response from the development team. Could you provide an update on when the feature I asked about will be released? Is there any estimated timeline for its implementation?

Best regards, Sławek

Hi Sławek

Unfortunately, the development team hasn’t shared any new details with us yet. All we know so far is that it is the development, but they haven’t given us a specific timeline or dates for it.

As the support team, we wish we had more information to share with you, but we’re in the same position as you with the available information. We’ll keep you updated if they share more information with us.

Best Regards,
- Victor

Hi Sławek

The development team completed a general investigation into current SEO standards. In 2019, Google announced that it no longer uses rel=”next” and rel=”prev” for indexing, as its algorithms are now capable of handling pagination without these indicators.

Considering the advancements in AI and the evolving direction of SEO, this approach has become outdated. Modern search engines now prioritize high-quality content and user experience over older, technical SEO tactics. Taking this into account, implementing this functionality no longer adds value and could potentially be counterproductive.

Best Regards,
Victor

My apologies, Victor. Thank you for your patience. I have given you full access. I will wait for your update on Monday

Hi lmeyertourmate

We have checked the site and the problem is not with the plugin or Elementor compatibility. You have some kind of extreme caching on your site that caches the page and displays it regardless of whether we set filters on another page or not, it will be displayed exactly as it was cached. And this is causing the issue.

For example, the filter set was placed on the “The Tour-Mate Solution Finder” page, and we switched the page to the “test page” the page right above. As a result the “The Tour-Mate Solution Finder” page still displays this – https://prnt.sc/xvSnrjEB1RdV and the test page displays nothing even if there were a filter shortcode.

Please check all of the caching on your server/site in order to resolve this issue.

Best Regards,
- Victor

Thank you Victor. I will check on the staging server setup!