9012 comments found.
Hi, I’m using the plugin with Elementor and WooCommerce.
I have the setting in WooCommerce to show subcategories first when clicked a main category that has subcategories.
Is there a way to hide the filters when only subcategory cards are showing on the page?
As of right now there are no product to filter (only subcategory archive), but the filters are there, and it’s not a good design for me.
Please help. Thanks.
Hi brr4bz
Either by custom CSS to hide them on not-needed pages, or by custom function that will do so. In fact there is a product query on those pages justs a different template used to display only categories.
Best Regards,
- Victor
Hi, on mobile when using the filtering button and the sorting widget I couldn’t get the two inline, they are always at different height regardless of what containers you put them in the Elementor builder. Please help.
Screenshot for reference: https://prnt.sc/-5SOx1lwMdxO
Hi brr4bz
Please use browser inspecting tools in order to check if any of those elements have a padding or margin and remove it with custom CSS. You can place your custom CSS in the Filters > Settings > Experimental > Custom CSS.
Also, you can line up your items in the way you need with the custom CSS.
Best Regards,
- Victor
Can the Extended License be used on a customer’s website?
Hi WeiLaiKuai
Yes, the extended version is the same as the regular one. The difference in the license is in short, when you want to include our plugin in some of your let’s say, theme and sell it all together to another person, you would need an extended license.
Best Regards,
- Victor
Hello, Filter Everything team. I would like to ask if this plugin supports the Bricks Builder editor.
Hi WeiLaiKuai
Thank you for your interest in the Filter Everything plugin.
Yes, it is working with the Bricks Builder.
Best Regards,
- Victor
Hello hope you are well. Everything went well until now but I just noticed my filters are no longer displaying product attributes in the right order.
I’ve put in all my filter the sort by menu order <123> and i’ve taken the time to update my menu as i wanted my attributed to be displayed
It worked well but i don’t know why, since few days it’s not working anymore. I’ve tried to update a filter but it’s still not working as i want.
Do you know something about that ?
You can see an example of this wrong order in this page filters : https://mybestsim.com/comparaison-meilleure-carte-esim-france/
Etienne
Hi Etienne
The “menu order <123>” is a custom parameter that is unique to WooCommerce and Product Category attribute taxonomies. If you create a WooCommerce attribute taxonomy and go to its page in the admin area, you will be able to manually move all the terms and thus determine their order. This type of sorting arranges the terms in the filter widget exactly as they are manually arranged in the admin area of this taxonomy.
For your case perhaps it is better to use abc/manual sorting by a custom code.
Generally, there is no support for accounts whose support period has expired following the support policy.
We will help you once we have addressed all requests from accounts with valid support periods. Please note that this process may take some time, possibly days or weeks.
If you want to receive it faster, please extend the support period. We will prioritize processing the request for supported accounts.
Best Regards,
- Victor
Hi Victor, thank’s for you answer.
I know about the 123 sorting, that’s exactly what I’ve done but for unknown reasons, now the order displayed is not the same as configured in the attributes panel
So for you, I’ve to update the filter sorting to abc/manual ?
I don’t know what it correspond to but i can tell you i’ve tried all the filter orders provided in your filters creation setting and no one is working correctly as I want
Etienne
Hi Etienne
The manual sorting can be achieved by a custom code with the use of the “wpc_terms_before_display” hook, in order to fit your needs. More about it can be read here – https://filtereverything.pro/resources/hooks/#terms-before-display-hook
As to the menu order 123, we’ll redirect this to the development team, perhaps there were some changes so it’ll all be fully tested. After this, we’ll let you know the results here in this comment thread.
Best Regards,
- Victor
Hi Victor, I will wait for your changes from your dev team, I hope to hear from you soon !
By the way, for what you shared with me, I don’t think it will work because it will use the same process “menu_order”. In fact, that’s what I want, so if it’s not working on filter settings, I don’t think it it’s gonna work through php code
Hi Etienne
The update should be today or tomorrow.
Best Regards,
- Victor
Hi Victor, Yeahh i just saw that in my mailbox ! I will udpate the plugin version and see if it works. I’m going to give you a feedback
It’s a good work, everything is working well again ! Than’s Victor for you good and fast support and you can also congrats your dev team
We are glad to hear that everything is working well.
Best Regards,
- Victor
Hello,
I am trying to figure out how to unify my woocommerce search bar with the search bar in your plugin. Currently, if I use the regular search on my website, it takes me to the product page and the URL looks like this: https://dev.spacesmockups.com/?s=bar&post_type=product. The search works correctly, and shows the right products.
On that page, I have your Filter Everything PRO plugin installed, and I activated your search box. You search box doesn’t show the query that I just issued using woocommerce’s search, presumably because the URL parameter is different. I know that because when I then search for something using your search box, I see it appended under another parameter in the URL, like this: https://dev.spacesmockups.com/?srch=bar&s=bar&post_type=product.
So my question is, how can I unify the two search products? It’s a bad experience for me to: 1) Not show the current search query when you get to the search results page, 2) Not have a way to reset filters for the woocommerce search query. I’d be happy to somehow put your search box all over my site. Or else, I’d like to see my woocommerce search queries show up in your search box and count as a filter that can be reset by your product. Please let me know what my options are.
Thank you very much.
Best, Tim
Hi Tim
Thank you for choosing Filter Everything PRO.
This is impossible and makes no sense. Because our search plugin searches on a specific page, rather than redirecting you to a search template. Thus, even if you connect it, it will duplicate two search queries. What you can do is use a filter set without a search filter on the search template and place the widget area with the default search you use on your site, this way you will have a search bar and you will have text in there that you entered.
Best Regards,
- Victor
Thank you Victor, makes sense. I will try that out. Thank you!
Is it possible to have the filters collapsed even on desktop?
Hi aaronbiby
Yes, please check the breakpoint code on this page – https://filtereverything.pro/resources/mobile-devices-new-approach/
You can place it in the functions.php file or any code snippet plugin including mu-plugins as well.
Best Regards,
- Victor
It appears that SEO filter pages do not include the rel=”next” declaration in the <head> section when a page has pagination, for example: <link rel=”next” href=”https://domain.com/category/name-category/page/2/”>
Do you plan to add this?
Hi slkaz
We will forward this to the development team, and as soon as we receive any information on it, we will let you know.
Best Regards,
- Victor
Is there any update on this yet?
Hi slkaz
We haven’t got any information on it yet, as the development team was fully busy with the latest fixes and updates. But from Monday they might provide some data if it is planned to be added or if it is possible somehow to do it right now.
Best Regards,
- Victor
Thank you for your previous responses regarding the addition of the rel=”next” declaration for paginated SEO filter pages. It’s been a month since this topic was discussed, and I was wondering if there are any updates from the development team.
This feature would be very beneficial for my site’s SEO and user experience, so I’d appreciate any information on whether it’s planned or if there’s a current workaround to implement it.
Looking forward to your reply. Thank you in advance!
Hi slkaz
Yes, we have received a response from the development team that this feature will be released in future updates along with the XML map. This is written in the development plans, but the development team cannot promise that it will happen shortly. It will take quite some time not a month or two.
Best Regards,
- Victor
Thank you for your response. It’s a pity that updates for the plugin are being released so slowly. You mentioned XML maps almost 1.5 years ago.
Yes, it was postponed multiple times as new functionality was added to filtering and its performance, and others were reworked. Additionally, some bugs and new challenges arose during the development of those changes. Currently, we are focused on ensuring it’ll work effectively and reliably, minimizing the risk of any issues alongside expanding architecture. So we can add new functionality generally in SEO, and be sure there were be no challenges to expend it.
Best Regards,
- Victor
Hi Victor,
Three months have passed since the response from the development team. Could you provide an update on when the feature I asked about will be released? Is there any estimated timeline for its implementation?
Best regards, Sławek
Hi Sławek
Unfortunately, the development team hasn’t shared any new details with us yet. All we know so far is that it is the development, but they haven’t given us a specific timeline or dates for it.
As the support team, we wish we had more information to share with you, but we’re in the same position as you with the available information. We’ll keep you updated if they share more information with us.
Best Regards,
- Victor
Hi Sławek
The development team completed a general investigation into current SEO standards. In 2019, Google announced that it no longer uses rel=”next” and rel=”prev” for indexing, as its algorithms are now capable of handling pagination without these indicators.
Considering the advancements in AI and the evolving direction of SEO, this approach has become outdated. Modern search engines now prioritize high-quality content and user experience over older, technical SEO tactics. Taking this into account, implementing this functionality no longer adds value and could potentially be counterproductive.
Best Regards,
Victor
Hi there I have installed Filter Everything Pro and am working to filter posts using an Elementor Loop item. After some trial and error, I have the filters showing up, however, the checkboxes are not reliably working and will “uncheck” themselves.
Hi lmeyertourmate
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
- Victor
Hi Victor A message with login is sent. Backup complete on our staging site. Go ahead
Thank you for the credentials, but this is all of the access we have – https://prnt.sc/vCoWfFd1kzGa so we cannot do anything on the site.
Please provide a full admin access in order to work on the site, also please install the FE PRO plugin on it if it is not installed.
Please note that support is available on business days between 08:00 and 16:00 London time. Unfortunately, the office is getting closed. We can check it all with full access on Monday providing a fix to the issue. Thank you for your understanding.
Best Regards,
- Victor
My apologies, Victor. Thank you for your patience. I have given you full access. I will wait for your update on Monday
Hi lmeyertourmate
We have checked the site and the problem is not with the plugin or Elementor compatibility. You have some kind of extreme caching on your site that caches the page and displays it regardless of whether we set filters on another page or not, it will be displayed exactly as it was cached. And this is causing the issue.
For example, the filter set was placed on the “The Tour-Mate Solution Finder” page, and we switched the page to the “test page” the page right above. As a result the “The Tour-Mate Solution Finder” page still displays this – https://prnt.sc/xvSnrjEB1RdV and the test page displays nothing even if there were a filter shortcode.
Please check all of the caching on your server/site in order to resolve this issue.
Best Regards,
- Victor
Thank you Victor. I will check on the staging server setup!
The page is created with the Flatsome theme and I am pulling in the product from Woocommerce with a product category block. I have created different categories of product for each page and now want to filter within the category via tags on the page.
I am trying without success to filter the products on the page using the product tag option. When I create a filter and place it on the page using the sidebar widget it does see the tag but shows “(0)” where it should show “(1)”. The one product on the page does have a tag.
Filter settings: Post Type to filter – Products Filter by – Product Tags Apply this filter to – Pages , Any page page (for a common query across all page pages) And what to filter – No wp queries matched the post type “Product” found on the page.
Hi paudie2010
Thank you for choosing Filter Everything PRO.
That’s absolutely expected behavior when you place it on any page, as those pages do not have a common query. What you need to do is create a filter set place it on the exact page, and choose the query in the “And what to filter”.
Best Regards,
- Victor
Thanks Victor for the speedy reply. How do I place the filter set on the exact page? Do I use a shortcode instead of the side bar widget method?
I have updated the settings to: Apply this filter to – Pages and selected Christmas (the exact page I want this on) and still receive the “And what to filter – No wp queries matched the post type “Product” found on the page.”
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
- Victor
Followed document and just sent credentials
Well, the issue is that you are using the shortcode from Woo that is not using the WP_Query. We went above support, commented out the shortcode you placed on that page, and used a code snippet plugin to add a code that will display products on the page with the WP_Query with the help of the shortcode.
And everything is working. You can update it in any way you want.
Best Regards,
- Victor
Thank you so much Victor. Really appreciate it. All the success Paudie!
Hey,
I keep getting this message when I want to update the plugin.
An error occurred while updating Filter Everything PRO: Update package not available.
Since then the filters also stopped working. They display correctly, but when I click on a filter, it doesn’t filter anything.
Hi tijmenh1
That’s weird, have you tried downloading a plugin from this site, and then following the next steps:
Go to the Plugins
Click “Add New Plugin”
Upload Plugin
Click “Choose File” and select the plugin zip
Click “Install Now” and “Activate”
Best Regards,
- Victor
Hi, I tried installing it again, but it still doesn’t work.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
- Victor
Hi, I just managed to fix it, thanks!
We are glad to hear that the issue was resolved.
Best Regards,
- Victor
Hi johnny09
Thank you for your interest in the Filter Everything plugin.
That’s the WooCommerce categories widget.
Best Regards,
- Victor
I am currently using the latest version of your plugin and have encountered an issue on the iPad display. The filters now require tapping to expand and show their content, which was not necessary in previous versions. This behavior used to be limited to the mobile display only.
I have attached a screen recording that demonstrates the issue.
https://somup.com/cZXV1lHSahCould you please provide guidance on this matter? Thank you.
Hi petersgallery
Please check the mobile documentation page – https://filtereverything.pro/resources/mobile-devices-new-approach/
There will be a code for a mobile button breakpoint.
Generally, there is no support for accounts whose support period has expired following the support policy.
We will help you once we have addressed all requests from accounts with valid support periods. Please note that this process may take some time, possibly days or weeks.
If you want to receive it faster, please extend the support period. We will prioritize processing the request for supported accounts.
Best Regards,
- Victor
Hi Victor,
Thank you for your message and for providing the link to the mobile documentation page.
We have reviewed the guide, and we prefer not to make changes to the functions.php file as we are concerned about potential conflicts with future updates and the overall stability of our site.
We appreciate your guidance and will await your reply regarding our request.
Petros
You can use any code snippet plugin, or create a must-use plugin if you are worrying about functions.php and use that code, it was in the plugin for years.
Must-use – https://developer.wordpress.org/advanced-administration/plugins/mu-plugins/
Also, you can read about functions.php – https://developer.wordpress.org/themes/core-concepts/custom-functionality/
Best Regards,
- Victor
Thank you for the additional information and the quick reply. I use the Snippets plugin. Do we just paste the code in your guide?
Yes, with a new desired breakpoint number.
Best Regards,
- Victor
Thank you. Ticket closed. Have a great day ahead Mr. Victor.
Hi, can you help me. I have a list of LEGO items. for each item I used a tag for identifiing, the sort. For example: Lego City, Lego Heroes, Lego Harry Potter.
Now I want to make a landing page with a product grid and I want to show a list of options to filter on so customers can filter. Problem is, not only lego tags are visable and I only want to present a list of filteroptions for LEGO tags. Is this possible?
Hi Gboerlage
Thank you for choosing Filter Everything PRO.
Yes, you need to create a filter set and place it on your homepage (since it is a landing page). Then go to your tags filter click “more options” and use the include/exclude in order to display only needed filter terms.
Best Regards,
- Victor
Hi. I don’t see any demos or information in the documentation that discusses the ability to filter something other than woocommerce products and custom post types. I’m using the Divi theme/builder and have a page loaded with blurb elements representing vendors that provide various services for weddings (ex: florists, djs, caterers, cake providers, etc.) and want to filter them based on their category. But I see no way to do that. Is that something this plugin can do?
Hi rockmetal
You can send the credentials to the wp-admin dashboard following this document so we can check if it is possible to set filters on those vendors pages.
Best Regards,
- Victor
Thanks for the response. Is this plugin able to filter anything other than Woocommerce products or CPTs?
You can see what I’m trying to do here: https://lynnsranch.com/preferred-vendors
Right now it’s clunky. I’d prefer to use a filtering system like this plugin offers. However, these are simply “blurb” elements inserted into the page with the row columns assigned a class that the buttons summon.
Hi rockmetal
If those are simple HTML elements then they are not able to be filtered. But if those are any CPTs they can be filtered, as the filter works with the WP_Query in order to filter posts on the page.
Best Regards,
- Victor
I need urgent help. My site is crashed after I added a filter. I can’t reach the site now.
Also how can I display buttons side by side rather than as a list?
Hi karaboga
Please provide as much information on the issue as possible. So we can provide some information on how it can be fixed.
“Also how can I display buttons side by side rather than as a list?”
Please provide the link to the screenshot of the buttons you are mentioning, and another one about how you wanna make them look.
Best Regards,
- Victor
I would like to send privately. I don’t want to reveal my website here.
Please use PM for that – https://codecanyon.net/user/fe_support
Best Regards,
- Victor
Hi there, the plugin doesn’t seem to work for me the way I imagined (Ajax doesn’t work) and if in the default mode it is creating extra new URLs for already done categories. Can I please get a refund?
Hi Kaataj
Thank you for choosing Filter Everything PRO.
AJAX works in the same way as without it, with the only difference being that the page does not refresh. All filters add URL parts, across this approach, the plugin is built.
This is required for refreshing pages, SEO Rules, redirection filters, and many more.
In general, a refund is possible with the appropriate form from the account where the plugin was purchased and waiting for the response. Please note, that the support team is not working with refunds.
Best Regards,
- Victor
Hello, I have a site with woocommerce. 1 of the products, think of a url of site.com/product/metal-channel has a 301 redirect (somehow, I’m not sure how this happened) on it that takes me to a seemingly random page, site.com/resources/products-knowledge
At first I had no idea where this redirect came from until I disabled all plugins on the site and started to enable them 1 by 1. When I got to Filter Everything PRO, the redirect started happening again. I checked the .htaccess file, it has nothing. Where would I look to disable this? I also changed to another theme just to make sure, nothing changed.
Hi jimward2
Try to check your URL prefixes for filters if they are not the same as the slugs that have already been created on your site. Use unique ones like fe_some_col, fe_some_siz… You can change them in the Filters > Settings > URL Prefixes.
Generally, there is no support for accounts whose support period has expired following the support policy.
We will help you once we have addressed all requests from accounts with valid support periods. Please note that this process may take some time, possibly days or weeks.
If you want to receive it faster, please extend the support period. We will prioritize processing the request for supported accounts.
Best Regards,
- Victor
Hi, can I use this in 2 of my websites owned by me?
Hi karaboga
Thank you for your interest in the Filter Everything plugin.
Yes, you can activate the license on two sites.
Best Regards,
- Victor
Hi,
On one of our sites using the plug-in, the filter is causing a error 500. It will display the filter options, but everything after is empty and no longer showing (posts, the footer et cetera).
wp_debug is showing nothing either and there seems to be no jquery conflict with the theme too.
Hi stunnedbv
Can you please send the link to the page with the issue so we can check it?
Best Regards,
- Victor
Hi Victor,
Thank you for the fast reply. I just checked and it seems something is wrong in the edited search.php I created within the filters folder in the theme we build. I am going to dig into this first.
Hi Victor,
search.php line 35 was updated in the latest release and this had to be edited in our custom search.php-file. It works again 
We are glad to hear that the issue was resolved.
Best Regards,
- Victor