16266 comments found.
Dear Team,
i have try to install my purchased script but when start installation getting 500 server error, what is that means.
This page isn’t workingabibooks.africanbib.com is currently unable to handle this request. HTTP ERROR 500
can you please let me know why it is ??
Hello there, currently the script don’t have any installation issue. We need to check your script. Please send us support ticket. Our team will check and assist you to solve your issue.
I am using CMS I am happy for the everything but my web site too much slow. last time your support team optimized then it was faster as I like.
Do you have any optimizer tools to optimize I self.
Hello there, no, we don’t have such tool.
I am seriously facing slow problem. please help
Please contact to our support zone.
Can I setup products Grid option in Home page. I am seeing here products Carousels. Please confirm me
Hello there, Thanks a lot for your interest. You need to edit from source code level to get your desire features.
You are perfect so far .. I have told you ( abandoned carts ) in admin/seller panel is a very good feature in marketing to attract the customers to visit the store again .. it is now on customer’s panel but it is not useful. It’d be better on admin/seller panels so can make offers, discounts, emails/sms notifications or automated link to customers’ emails lead them to their abandoned carts. We hope to see this feature next update.
And seriously think of Drop shipping
Thanks a lot for your suggestions. We have plan to work more on it. This from another author.
Hello Guys, I am doing a website speed test, and its very good stats on seo, accesability and best practises. However Performance is really really bad. Is there a suggestion or solution to increase that. ( i got tiny images uploaded as banners for sure)
it says Minimize main-thread work 9.7 s Consider reducing the time spent parsing, compiling and executing JS. You may find delivering smaller JS payloads helps with this.
is there anything i or you can do in the update?
Hello there, thanks a lot for your interest. As you know performance is dependent on image server and many more. We continue the site operations in updates.
when update is coming? didnt have one for a while
Hello there, A new update will be released within a week. BTW, did you purchased the item?
yes! mentioned before thats got several accounts here.
Okay. Your account is not showing that’s why asked.
I have 1 more problem. Due to the product page Non-English slugs cannot be set. Do you have any advice? thank you
Hello there, Currently, Slugs is only in English.
when will you add seller by location city and buy by location city.
Hello there, We haven’t fixed time yet. Thanks.
I’ve uploaded a picture. But there is a problem. Image cannot be displayed. Ask for a solution Page Not Found!
Go to the root directory of the project and give the proper permission (orbital value should be 755) to the uploads directory in the public directory recursively. Hopefully, your problem will be solved, if you don’t know how to do it, please ask your server provider.
ok thkkk
Pre Sales Question? Do you have drop shipping in this script or if not do you intend to integrate it, if so by when? Please advise.
Hello there, Thanks a lot for your interest. Drop shipping is not available currently.
Hello during installation Import demo data gives me this error
Something went wrong We apologize for the inconvenience, but we are working on it. Error code: 500
can you upload them to my project?
Yes. Please contact to our support zone. Our team will do for you.
how to add variants in bulk product upload?
This option is not available currently.
please my facebook popup is not showing i follow all steps
Please contatc to our support zone through the link https://activeitzone.zendesk.com/hc/en-us/requests/new/
You promised Months back to check the issue with Facebook Chat why its nolonger working, any updates regarding this.
Did you send any support ticket? Please mention the ticket number here.
dynamic pop up keep showing after every time clicking on button.
Hello there, please send us a support ticket, so we can check your issue.
Hi – I’m watching th ecomments as I intend to purchase. It appears you have resolved many of the recent update issues whci is good. I saw that there was an issue with Hostinger and database compatibility – since I host there is this resolved or will it be if I purchase?
Hello there, thanks a lot for your interest. We didn’t get any complaints from current users to support zone about the hosting er hosting. If we get, we will able to check in hostinger.
if I purchase your script how can I integrate aliexpress dropshipping into it pls I need to know
Hello there, Thanks a lot for your interest. You need to customise through source code level by an experts to add aliexpress dropshipping.
can your expert do it for me pls
Yes. Our team is available for customisation with additional cost. To discuss about customisation. Please contact to our support zone through the link http://support.activeitzone.com/
Hello
1. When will be drop shipping addon ( you have spoked about that some years ?!)
2. Can sellers, admin import XML file ?
Hello sir, I want to monetize my website by Google Adsense. for monetization enable adsense require verify site via its tag (AdSense code snippet) see in screenshot – https://prnt.sc/QD5lC1Sdelts
so, where I can paste this code?
Please contact to our support zone.
When i use https://activeitzone.com/activation/
i get white screen or error 500
We have checked and its working. Can you please try again?
Not working i tested many times from many browsers and internets i write incorrect Purchase Code i get error Invalid Purchase Code! but if i write correct code i get error 500
Please send us a support ticket. So that we can check your issue.
I opened ticket Ticket #180500
Okay
