16262 comments found.
Hello Guys, I am doing a website speed test, and its very good stats on seo, accesability and best practises. However Performance is really really bad. Is there a suggestion or solution to increase that. ( i got tiny images uploaded as banners for sure)
it says Minimize main-thread work 9.7 s Consider reducing the time spent parsing, compiling and executing JS. You may find delivering smaller JS payloads helps with this.
is there anything i or you can do in the update?
Hello there, thanks a lot for your interest. As you know performance is dependent on image server and many more. We continue the site operations in updates.
when update is coming? didnt have one for a while
Hello there, A new update will be released within a week. BTW, did you purchased the item?
yes! mentioned before thats got several accounts here.
Okay. Your account is not showing that’s why asked.
I have 1 more problem. Due to the product page Non-English slugs cannot be set. Do you have any advice? thank you
Hello there, Currently, Slugs is only in English.
when will you add seller by location city and buy by location city.
Hello there, We haven’t fixed time yet. Thanks.
I’ve uploaded a picture. But there is a problem. Image cannot be displayed. Ask for a solution Page Not Found!
Go to the root directory of the project and give the proper permission (orbital value should be 755) to the uploads directory in the public directory recursively. Hopefully, your problem will be solved, if you don’t know how to do it, please ask your server provider.
ok thkkk
Pre Sales Question? Do you have drop shipping in this script or if not do you intend to integrate it, if so by when? Please advise.
Hello there, Thanks a lot for your interest. Drop shipping is not available currently.
Hello during installation Import demo data gives me this error
Something went wrong We apologize for the inconvenience, but we are working on it. Error code: 500
can you upload them to my project?
Yes. Please contact to our support zone. Our team will do for you.
how to add variants in bulk product upload?
This option is not available currently.
please my facebook popup is not showing i follow all steps
Please contatc to our support zone through the link https://activeitzone.zendesk.com/hc/en-us/requests/new/
You promised Months back to check the issue with Facebook Chat why its nolonger working, any updates regarding this.
Did you send any support ticket? Please mention the ticket number here.
dynamic pop up keep showing after every time clicking on button.
Hello there, please send us a support ticket, so we can check your issue.
Hi – I’m watching th ecomments as I intend to purchase. It appears you have resolved many of the recent update issues whci is good. I saw that there was an issue with Hostinger and database compatibility – since I host there is this resolved or will it be if I purchase?
Hello there, thanks a lot for your interest. We didn’t get any complaints from current users to support zone about the hosting er hosting. If we get, we will able to check in hostinger.
if I purchase your script how can I integrate aliexpress dropshipping into it pls I need to know
Hello there, Thanks a lot for your interest. You need to customise through source code level by an experts to add aliexpress dropshipping.
can your expert do it for me pls
Yes. Our team is available for customisation with additional cost. To discuss about customisation. Please contact to our support zone through the link http://support.activeitzone.com/
Hello
1. When will be drop shipping addon ( you have spoked about that some years ?!)
2. Can sellers, admin import XML file ?
Hello sir, I want to monetize my website by Google Adsense. for monetization enable adsense require verify site via its tag (AdSense code snippet) see in screenshot – https://prnt.sc/QD5lC1Sdelts
so, where I can paste this code?
Please contact to our support zone.
When i use https://activeitzone.com/activation/
i get white screen or error 500
We have checked and its working. Can you please try again?
Not working i tested many times from many browsers and internets i write incorrect Purchase Code i get error Invalid Purchase Code! but if i write correct code i get error 500
Please send us a support ticket. So that we can check your issue.
I opened ticket Ticket #180500
Okay
Can i add a new customer from admin pannel, or using pos addon walk in customer option, if i use walk in in customer add there details, it go to my customer list or not?
and another most important thing is please update email template, this is too much bad template, also ugrade the full website UI, its didnt look like a user friendly and modern website, give us more futuristic theme.
Hello there, Thanks a lot for staying with us. Currently, you can’t add customers from admin panel. Using POS, you can’t register customers. We have plans to provide several email templates in future updates.
There are 4 types of homepages available currently. You can select any one from them. We are working on more homepages currently.
Hello – Is there any way to add shipping zone based on the cities and countries ?
hello there, This option is not available right now.
Please send us support ticket. Our team will check your site.
Did you sent support ticket? Whats your ticket number?
180547
Hello there, This payment gateway is not available.
