16277 comments found.
Pre Sales Question? Do you have drop shipping in this script or if not do you intend to integrate it, if so by when? Please advise.
Hello there, Thanks a lot for your interest. Drop shipping is not available currently.
Hello during installation Import demo data gives me this error
Something went wrong We apologize for the inconvenience, but we are working on it. Error code: 500
can you upload them to my project?
Yes. Please contact to our support zone. Our team will do for you.
how to add variants in bulk product upload?
This option is not available currently.
please my facebook popup is not showing i follow all steps
Please contatc to our support zone through the link https://activeitzone.zendesk.com/hc/en-us/requests/new/
You promised Months back to check the issue with Facebook Chat why its nolonger working, any updates regarding this.
Did you send any support ticket? Please mention the ticket number here.
dynamic pop up keep showing after every time clicking on button.
Hello there, please send us a support ticket, so we can check your issue.
Hi – I’m watching th ecomments as I intend to purchase. It appears you have resolved many of the recent update issues whci is good. I saw that there was an issue with Hostinger and database compatibility – since I host there is this resolved or will it be if I purchase?
Hello there, thanks a lot for your interest. We didn’t get any complaints from current users to support zone about the hosting er hosting. If we get, we will able to check in hostinger.
if I purchase your script how can I integrate aliexpress dropshipping into it pls I need to know
Hello there, Thanks a lot for your interest. You need to customise through source code level by an experts to add aliexpress dropshipping.
can your expert do it for me pls
Yes. Our team is available for customisation with additional cost. To discuss about customisation. Please contact to our support zone through the link http://support.activeitzone.com/
Hello
1. When will be drop shipping addon ( you have spoked about that some years ?!)
2. Can sellers, admin import XML file ?
Hello sir, I want to monetize my website by Google Adsense. for monetization enable adsense require verify site via its tag (AdSense code snippet) see in screenshot – https://prnt.sc/QD5lC1Sdelts
so, where I can paste this code?
Please contact to our support zone.
When i use https://activeitzone.com/activation/
i get white screen or error 500
We have checked and its working. Can you please try again?
Not working i tested many times from many browsers and internets i write incorrect Purchase Code i get error Invalid Purchase Code! but if i write correct code i get error 500
Please send us a support ticket. So that we can check your issue.
I opened ticket Ticket #180500
Okay
Can i add a new customer from admin pannel, or using pos addon walk in customer option, if i use walk in in customer add there details, it go to my customer list or not?
and another most important thing is please update email template, this is too much bad template, also ugrade the full website UI, its didnt look like a user friendly and modern website, give us more futuristic theme.
Hello there, Thanks a lot for staying with us. Currently, you can’t add customers from admin panel. Using POS, you can’t register customers. We have plans to provide several email templates in future updates.
There are 4 types of homepages available currently. You can select any one from them. We are working on more homepages currently.
Hello – Is there any way to add shipping zone based on the cities and countries ?
hello there, This option is not available right now.
Please send us support ticket. Our team will check your site.
Did you sent support ticket? Whats your ticket number?
180547
Hello there, This payment gateway is not available.
Hello, since we can not import demo data. Please make it possible for us to exports our data like product categories so we can import them seamlessly next time instead of entering the data manually again. It’s not really easy I would really prefer a perfectly working site with demo data on it instead of importing separately.
Okay. We will try. Please send us a support ticket. Our team will import demo data manually for you.
I hope the manual import will not affect my current category and product list because it took me time to fix that’s why I need to be able to export them in case I change hosting company or face any issue in future. In addition, email verification should be a code sent to the email or WhatsApp number since SMS cost money at lease whatsppp and email is free. The reason is because people don’t always want to click link because of hackers
Hello there, Hopefully manual demo import will not affect your site. Thanks a lot for your suggestions.
Hello please help, i got this error message when trying to import demo: Something went wrong! Sorry for the inconvenience, but we’re working on it. Error code: 500
Please send us support ticket. Our team will import demo data manually for you.
ok, i have sent you a reply please help, thank you
Okay. Friday and Saturday are our weekends. Support may slower than usual time of these days. Our team will check and solve your ticket.
Hi, Import Demo Data is not work. Error 500. How to solved? Have manually import way if mysql version does not match, cause my hostinger disable to configure version of mysql?
Please send us support ticket. Our team will import demo data manually for you.
When was the last update @author!!!!!!!!!
The update file was uploaded on 16th june.
And i did the update on the 28th of June.
So the update file is bugless. There should not be any issue if you don’t change any codes from the frontend, backend, or app.
When was the last update? As per the date, the last update was 16 June 2024.but in your comments, I assume you have updated today or yesterday.
2nd july’s update was only for banners, not file. Thanks.
