16317 comments found.
Does this support commission cap on every purchases? Because I think this is necessary so as to reduce the commission being paid by vendors on large sales, because I think the commission is auto charged.
Hello team
I am trying to install the active e-commerceBut after I have input database setup details and click continue
I get Oops! An Error Occurred The server returned a “500 Internal Server Error”.
Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused.
Is this supposed to be from my server or I am having this issue with the CMS of active e-commerce
Dear Active Ecommerce Support Team, We are facing an issue where our website products are not syncing with Google Merchant Center. Due to this problem, our products are neither updating nor displaying properly. Because of this issue, we have had to pause all our campaigns on Google Ads, which is causing continuous business loss. We request you to resolve this issue as soon as possible. This is very urgent for us. Please take immediate action and fix the problem at the earliest. Thank you.
Dear Team,
It would be great if you could add an option in the next update to disable the Email and Postal Code fields. This feature would be very useful for stores that do not require these fields during checkout.
We hope you will consider adding this option in a future update.
Thank you.
please help me how to Customize Order form? I want remove Email from order form
Please explain in detail, Thanks.
For guest checkout.
How to set Email as Optional? Or remove.
And also how to Remove City & Postal code for guest checkout?
Image not showing, try with different fonts. Thanks.
Hi,
I have a quick question before purchasing.
If I buy the regular license, can I first set up the project on my local environment (localhost) and customize the frontend (UI/design changes) before deploying it to the live domain?
Also, will the license allow development on localhost or staging before final activation on the production domain?
Just want to confirm the workflow.
Thanks!
Thank you for your interest in our item.
Yes, you can run and test it on your local server without any activation. However, once you move the system to a live (online) server, activation will be required using the purchase code provided after your purchase.
Thank you for the clarification.
Could you please let me know if there is any documentation or tutorial available for setting up the project on a local server (localhost)?
It would be helpful to follow the correct installation steps.
Thanks!
sorry for asking to many questions just starting my own business sir help me
Does Active eCommerce CMS support external storage like S3 or Cloudflare R2 for product videos instead of local server storage?
No, we have no documentation on installing local server, but it is not so difficult.
We have s# and Blackblaze.
Nice ! Thanks
Looking forward to purchase
Can product videos be uploaded directly to S3/Backblaze instead of storing on server, without custom coding?
Sir your script not supported emoji I add some emoji in product description after I publishe my product emoji still I see it’s question mark like this ?? Please fixed next update thanks
We will analyze the opportunity for it, thanks.
WHY WEBSITE IS SLOW…?
Have you purchased yet!
Hello, can this be configured and installed on the local server?
Yes, ofcourse.
When will the product be updated to the latest or at least more recent versions of Laravel. Current application would need major refactoring to be able to run on Laravel Cloud. I’m asking because a client needs to migrate to Laravel cloud but the deployment failed due to the older version of Laravel used, now I have to migrate the code to more recent Laravel versions. Same thing for the Flutter App.Update the technologies and not just the features.
Thank you for your valuable feedback—this is a very relevant point, especially for clients planning to adopt newer infrastructure like Laravel Cloud.
We would like to assure you that upgrading to more recent versions of Laravel, along with aligning the Flutter app with modern standards, is already part of our active development roadmap.
However, this is not a simple version bump. Active eCommerce CMS is currently used by over 9,500+ businesses across different environments and configurations. Any major framework upgrade—especially at the Laravel core level—requires careful architectural planning, extensive regression testing, and backward compatibility considerations to ensure existing users are not disrupted.
From a product engineering perspective, our priority is not just to upgrade, but to deliver a stable, scalable, and migration-safe transition. This is particularly important for large-scale systems where unstructured upgrades can break deployments, integrations, or custom modifications.
That said, our team is actively working on modernizing the codebase, and you can expect progressive updates that move the system toward newer Laravel versions and improved deployment compatibility, including cloud environments.
We understand the urgency in your use case, and for projects that require immediate migration to newer Laravel versions, a controlled custom upgrade or refactoring approach may be necessary as an interim solution.
We appreciate your patience and your forward-looking perspective—it aligns with where we are heading.
Could you please provide a timeframe for the release of the dropshipping option? Will this be an AliExpress integration or another one? The bulk upload is not working.
Nope we are not available for inform you the time line for AliExpress dropshipping. Ok we will check the issue for bulk uploading and if we get any issues in there we will solve that by the item update.
I was just going to place an order for active eCommerce CMS and Active eCommerce Shiprocket Add-on seeing 50% off offer, but now seeing the offer is not there.. Please let me know when will the offer come again, otherwise I won’t be able to purchase. @ActiveITzone
Thanks for your interest in our product. The discount sessions are managed by the envato and a pre determined time couldn’t be given. Hope you’ll understand. Thanks again.
Thank you for your interest. Unfortunately, the limited-time discount has already ended. As these offers are scheduled and maintained by the marketplace, we’re unable to extend them or confirm upcoming discount periods. We recommend keeping an eye on marketplace updates for future promotions.
I’d like to request the addition of an important feature to your script.
Currently, after uploading products to the website, we need to connect the store with our Merchant Center account to run catalog ads on Google Ads and Meta. However, we are facing a major issue: the products are not syncing with the Merchant Center.
This creates a significant problem, as it prevents us from running effective catalog campaigns on meta and Google Ads. If you understand the importance of this feature, please add this to the script.
Please look into this issue and consider adding a reliable product sync feature to ensure seamless integration with Merchant Center.
If the feature can’t be added to the script. I don’t think we can continue with this script. We have to switch back to WordPress.
Thank you.
Please create a ticket at https://support.activeitzone.com We will analyze the situation youare facing and will take necessary action. Thanks.
Thank you for sharing your valuable suggestion. We have carefully noted your point, and it has been added to our internal review list. As part of our continuous product improvement process, we regularly evaluate user feedback to identify gaps and enhancement opportunities. If we identify any limitations or areas where this feature can add meaningful value, we will take the necessary steps to plan and implement it in future updates.
At the same time, based on your account information, it appears that your item support period has already expired. To ensure you continue receiving priority assistance, updates, and technical guidance from our team, we highly recommend renewing your support package at your earliest convenience. This will allow us to assist you more effectively and provide any required support without delay.
We appreciate your engagement and look forward to supporting you further.
Thank for response. We have stop the marketing because we can’t run catalogue ads. It is impacting our sales. Please add the merchant center product synchronisation feature .
I noticed that when we export the product there are no products image link in sheet. It also help to directly upload the product on merchants help in catalogue ads creation.
Thanks. We have added it to our roadmap.
In cases where a country supports multiple languages, can i assign more than one language to that country with same flag? At the moment, each language code can only be selected once—does the system allow reusing the same code for additional active languages?
Are you using this item?
No, I was testing your demo and that is one of my requirements I need to know before I purchase
Do you want different country in same flag?
Hi, I’m trying to select multiple languages under the India region (like Hindi, Bengali, Marathi), but the system only allows me to choose the India flag once.
Could you please let me know if it is possible how I can do it?
If you will need to have this option then it will need to customize the item from source code level.
Saas script?
In details please.
i get error Undefined variable $product
still same thing, i get the red screen error “Undefined variable $product” i am at the phase of activating Active CMS
i have opened a support ticket
Would you please inform us your item support ticket no?
Hi, I’m having trouble uploading bulk product data, specifically columns for Weight, Minimum Purchase Qty, Barcode, Vat & Tax, Colors, Attributes, Low Stock Quantity Warning, Stock Visibility, State, Shipping Configuration, Estimated Shipping Time, Warranty, and Frequently Bought items. Is there a way to input all this information using a bulk upload?
It’s been over two months since the promised update to the bulk product uploading system.
Apologies for the delay. We are currently working on a core-level restructure, which will directly impact how bulk upload functions. Implementing bulk updates now would likely require rework later.
We’ll proceed with bulk upload enhancements once these changes are completed.
Thanks for your support.
Hello Author, you’ve got a good script for e-commerce business here, but I have a particular question concerning the shipping system.
I intend to start an e-commerce business, but for start, around my locality. So I don’t intend to use any shipping or courier services at the moment. The shipping and delivery would be carried out by myelf.
In this wise, how can I manage the shipping label on each package because the script does not posses a function that could help with that?
Thanks.
Thanks for the meaningful suggestion, we are noting the point and in future we will surely add it to the system.
Tracking Code (optional) on ORDER DETAILS is not saving and return EMPTY ethen I have updated the version to 10.8.0 any quick fix on this please? thank you
Ok we will check and if we get such issue we will solve and update.
According to your account details, your item support period has expired. For a limited time, we’re offering an exclusive 50% discount —an excellent opportunity to extend your coverage at the best value. We highly recommend renewing your support pack now to continue enjoying uninterrupted assistance and updates.
