22681 comments found.
I would like to report and issue with the TranslatePress plugin.
public function get_shortcodes_css( $id, $type ) found in wp-content\plugins\js_composer\include\classes\core\class-vc-base.php
Instead of esc_html you are using esc_html__ , a gettext function inside. Please fix it with the next update as it conflicts with the TranslatePress functionality and custom CSS code is not correctly applied on translated pages.
Thank you!
Hello, Please use support.wpbakery.com and share your temporary website credentials along with the steps to replicate the issue, so our support team can investigate it further and help you out.
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Please forward my message to your developer team and also the following support thread: https://wordpress.org/support/topic/wpbakery-design-options-not-working-with-translatepress/
There is no need to retrieve translated version of those variables inside that function. You need to replace the esc_html__ with esc_html.
Hi, first you rock, now 2 things
1- Bug : When i activate the google font locally then in some page specialy the intern pages not the home, it failed when i save…
2- It will be great if you ad an option to desactivate the unsused modules in order to increase the speed of the website. (like in PORTO THEME there is this possibility!)
THX
1. Can you create a support ticket with us with your site credentials and URL where you are facing the issue at support.wpbakery.com so we can check this?
2. The next release 7.7 should have Module Manager to enable/disable specific modules.
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Hi!, i had registered bakery in a client’s website, but he had cancelled his website and I had not access to unregister the plugin. How can I clear the plugging registry if I don’t have access to the website? thanks!!
Please deactivate the license as per the second method in https://kb.wpbakery.com/docs/wpbakery-page-builder-how-tos/how-to-deactivate-and-reactivate-license/
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This is very obnoxious: https://a.cl.ly/o0uL6QE9
Can we please get the ability to disable the scroll to function completely? I’m definitely not alone on hating the scroll to function when making changes in the admin.
Thanks!
- AJ
Hello, Yes, we are keeping track of feedback about the scroll feature, and it is on our list to provide better control over it for users.
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I am still waiting for someone to help me. Support tickets are unanswered. I need to get access to my 5 licenses!
Hello, I am afraid, we did not receive the tickets. Please share the ticket ids with us.
However, we just saw the email which was sent by you (via erika@your-domain) regarding the issue with accessing the licenses. We have replied to the email with steps to access the purchased licenses.
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I have opened 2 tickets in the support system. They are not clickables or links, and one of them is marked as “resolved” How is it that you guys did not receive it?
I dont care if the support system doesnt work, the 5 licenses I bought LAST WEEK are still not showing on my list of licenses for me to use.
https://app.screencast.com/3rK0Dv0iYA5oMPlease email me at webdev@my-domain, the support system is broken.
Hello, The tickets shared in the screenshot were opened via another email id: jason@domain.com. These were responded by the support team and the reply to them were sent to the same email id.
As per the request, we have now forwarded the responses to webdev@domain.com.
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Hello! I use the WPBakery plugin on the front page of the site for posts, and today I noticed this problem? Does anyone know what this is about? Here: https://youtu.be/x4SP6k7LEIk
Hello, Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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Please, implement this for for those who want to hide that advertising message permanently of your plugin.
// Disable all WPB admin notices
add_action( ‘init’, ‘disable_wpb_notice_list’, 99 );
function disable_wpb_notice_list() {
$value = array( 'empty_api_response' => TRUE );set_transient( 'wpb_notice_list', $value, 0 );}
I bought 5 licenses thru your website. I have opened 2 tickets in support, nothing. I need to have access to my 5 licenses and I still don’t see them in my list.
hello???? where are my licenses!
Hello, I am afraid, we did not receive the tickets. Please share the ticket ids with us. However, we just saw the email which was sent by you (via erika@your-domain) regarding the issue with accessing the licenses. We have replied to the email with steps to access the purchased licenses.
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My answer is in the next comment. Please read, thanks.
Hello,
In PHP 8.1 or newer, this function is causing a Deprecated notice:
js_composer/include/classes/core/class-vc-base.php:842
The error:
<b>Deprecated</b>: preg_split(): Passing null to parameter #2 ($subject) of type string is deprecated in <b>.../wp-includes/formatting.php</b> on line <b>3506</b>
It should return a string instead of null value.
Hopefully you will fix it in the upcoming updates.
Best, Arlind
Please create a support ticket at support.wpbakery.com with your site credentials so we can check and help you with this. You need to log in to support.wpbakery.com with the email address using which the license was purchased.
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This is just to inform you, the error is there, regardless website.
Since fixPContent is hooked to “the_content” returning “null” will generate this issue.
Using self promotion on our clients website through your plugin. I see now this message “WPBakery Hosted
Host your website with WPBakery Hosted on Indystack. A top-tier managed hosting solution for all your WordPress sites with guaranteed speed and performance improvements. Free WPBakery Page Builder and white-glove migration included.” You are competing with every company that offer hosting and maintenance. I will never use your plugin again! We already paid for your plugin, why are you using our clients’ website for self promotion?
Hello, We understand your concern about the self-promotion. The intention behind notification is not to compete with your business but is to inform users about additional services. The notification also informs about any new feature present within the plugin when it is added. This notification can be disabled by using the disable option within the top right corner.
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Hi,
we are using the7 theme in ist latest version. Wpbakery pb is also used in its latest version (7.6). Wordpress is running on 6.5.3.
Now PageBuilder is disappearing for pages, not for articles and only for my admin account. Another admin account doesn’t have this issues.
When try to edit a page i got the following errors in the browser console:
Uncaught ReferenceError: vc_user_access is not defined
<anonymous> https://www.domain.com/wp-content/plugins/js_composer/assets/js/dist/backend-actions.min.js?ver=7.6:10
Backbone 4
AccessPolicyConstructor https://www.domain.com/wp-content/plugins/js_composer/assets/js/dist/backend-actions.min.js?ver=7.6:10
<anonymous> https://www.domain.com/wp-content/plugins/js_composer/assets/js/dist/backend-actions.min.js?ver=7.6:10
jQuery 2
backend-actions.min.js:10:2265
<anonym> https://www.domain.com/wp-content/plugins/js_composer/assets/js/dist/backend-actions.min.js?ver=7.6:10
Backbone 4
AccessPolicyConstructor https://www.domain.com/wp-content/plugins/js_composer/assets/js/dist/backend-actions.min.js?ver=7.6:10
<anonym> https://www.domain.com/wp-content/plugins/js_composer/assets/js/dist/backend-actions.min.js?ver=7.6:10
jQuery 2
Do you have idea how to remove this issue?
Br, newbie2004
Hello, We have not encountered such an issue on our setup. I can recommend taking the website backup and then checking it by deactivating rest of the plugins (except WPBakery Page Builder) and then switching onto a default theme like twenty twenty four to see if the issue persists. If it does, then please drop us a ticket via customer center: https://support.wpbakery.com/ and share your temporary login details in it, so that it can be investigated further.
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I have been trying to find a solution for an error message for some time. I can’t solve it and would like to hear from you how I can fix this. The error message in our log file:
Undefined array key 1 in /wp-content/plugins/js_composer/include/classes/shortcodes/vc-custom-heading.php on line 138; PHP message: PHP Warning: Undefined array key 2 in /wp-content/plugins/js_composer/include/classes/shortcodes/vc-custom-heading.php on line 139
Hello, Can you please drop us a message via profile contact form with steps to replicate the issue, so that it can be investigated further?
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Done, a few days ago. Has this been received?
Hi, I am afraid, we have not received the message.
Please feel free to drop it via the customer center: https://support.wpbakery.com/ and share your temporary login details in it.
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Please disable the local scrolling when a new module is created. It is distracting. Thanks!
Unfortunately at present it is not possible to disable this behavior .We might have a toggle to siwtch it off in a future release .
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Hi, Raj!
Thanks for the update. Yes, PLEASE add the ability to remove this feature. From my developer:
“I spent hours looking through their code to figure something out and couldn’t. I’ve already mentioned it to them several times, but they won’t listen to me. They need to add a hook to disable it and I will for sure update the theme to make it disabled by default.”
I see many requests for wpBakery to stop showing the annoying Ads when we log into our sites. We’ve already paid for the plugin and are happy to go and find out more about it when we want to buy more things. Your standard and unhelpful response to all of these comments is:
“Hello, You can use disable option in the top right corner of the notification message. This will prevent displaying it again.”
Which if it were true, would be great, but it’s not true. They will be hidden until you log back into the site the next time, and then they display all over again. This happens to me on several dozens of sites I manage which use this plugin.
Turn off the ads!
Hello, The notification display works on cookies. Once it is disabled, a cookie is set which prevents it from displaying again. If it is being displayed again on your setup, then it looks like the cookies are disabled within the browser that is being used. We are also working on improving the display of notifications based on the feedback.
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BEWARE THIS PLUGIN….site is down….
Fatal error: Uncaught Error: Call to undefined function wp_get_current_user() in /home/*.cloudwaysapps.com/*/public_html/wp-content/plugins/js_composer/include/classes/core/access/class-vc-current-user-access-controller.php:204 Stack trace: #0 /home/*.cloudwaysapps.com/*/public_html/wp-content/plugins/js_composer/include/classes/core/class-vc-manager.php(499): Vc_Current_User_Access_Controller->getAllCaps() #1 /home/*.cloudwaysapps.com/*/public_html/wp-content/plugins/js_composer/include/helpers/helpers_api.php(184): Vc_Manager->editorPostTypes() #2 /home/*.cloudwaysapps.com/*/public_html/wp-content/plugins/ts-visual-composer-extend/ts-visual-composer-extend.php(381): vc_editor_post_types() #3 /home/*.cloudwaysapps.com/*/public_html/wp-content/plugins/ts-visual-composer-extend/ts-visual-composer-extend.php(2266): VISUAL_COMPOSER_EXTENSIONS->__construct() #4 /home/*.cloudwaysapps.com/*/public_html/wp-settings.php(473): include_once(’/ in /home/*.cloudwaysapps.com/*/public_html/wp-content/plugins/js_composer/include/classes/core/access/class-vc-current-user-access-controller.php on line 204
Please create a support ticket at support.wpbakery.com with your site credentials so we can check and help you with this. You need to log in to support.wpbakery.com with the email address using which the license was purchased.
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Hi, I have WPBakery installed through the theme. Do I need to purchase a new license and deactivate the current one to access the AI?
Yes , to use the Ai features you need to activate the license purchased from us .
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Can you PLEASE stop showing ads in my backend?
You can use disable option in the top right corner of the notification message. This will prevent displaying it again.
I bought a new license through your website directly today but typed my email address in wrong.
I can’t get hold of your support as I don’t have an active licence – so trying any method possible. How can I get it swapped over to my email?
Hello, Please drop us a message via profile contact form and in it share the email id that was used for purchasing the license, so that the support team can guide you further.
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Hi!
Apparently WPBakery conflicts with Wordfence preventing the 2FA functionality due to a JavaScript error as you can see in the following video: https://lopezb.d.pr/v/ftBnli
As you can see, the error goes away as soon as we uninstall WPBakery.
Hello, Thanks for reporting. We will add this onto our list, so that it can be investigated further.
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The wpbakery plugin for WordPress is vulnerable to Stored Cross-Site Scripting via the Post Title tag attribute in all versions up to, and including, 7.5 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with contributor access or higher, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page.
Hello, Please update the plugin to the latest version which is 7.6 as we have implemented security improvements in it.
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