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Discussion on WPBakery Page Builder for WordPress

Discussion on WPBakery Page Builder for WordPress

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Please, implement this for for those who want to hide that advertising message permanently of your plugin.

// Disable all WPB admin notices

add_action( ‘init’, ‘disable_wpb_notice_list’, 99 );

function disable_wpb_notice_list() {

$value = array( 'empty_api_response' => TRUE );
set_transient( 'wpb_notice_list', $value, 0 );

}

I bought 5 licenses thru your website. I have opened 2 tickets in support, nothing. I need to have access to my 5 licenses and I still don’t see them in my list.

hello???? where are my licenses!

Hello, I am afraid, we did not receive the tickets. Please share the ticket ids with us. However, we just saw the email which was sent by you (via erika@your-domain) regarding the issue with accessing the licenses. We have replied to the email with steps to access the purchased licenses.



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My answer is in the next comment. Please read, thanks.

Hello,

In PHP 8.1 or newer, this function is causing a Deprecated notice:

js_composer/include/classes/core/class-vc-base.php:842

The error:

<b>Deprecated</b>:  preg_split(): Passing null to parameter #2 ($subject) of type string is deprecated in <b>.../wp-includes/formatting.php</b> on line <b>3506</b>

It should return a string instead of null value.

Hopefully you will fix it in the upcoming updates.

Best, Arlind

Please create a support ticket at support.wpbakery.com with your site credentials so we can check and help you with this. You need to log in to support.wpbakery.com with the email address using which the license was purchased.



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This is just to inform you, the error is there, regardless website.

Since fixPContent is hooked to “the_content” returning “null” will generate this issue.

Using self promotion on our clients website through your plugin. I see now this message “WPBakery Hosted

Host your website with WPBakery Hosted on Indystack. A top-tier managed hosting solution for all your WordPress sites with guaranteed speed and performance improvements. Free WPBakery Page Builder and white-glove migration included.” You are competing with every company that offer hosting and maintenance. I will never use your plugin again! We already paid for your plugin, why are you using our clients’ website for self promotion?

Hello, We understand your concern about the self-promotion. The intention behind notification is not to compete with your business but is to inform users about additional services. The notification also informs about any new feature present within the plugin when it is added. This notification can be disabled by using the disable option within the top right corner.



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Hi,

we are using the7 theme in ist latest version. Wpbakery pb is also used in its latest version (7.6). Wordpress is running on 6.5.3.

Now PageBuilder is disappearing for pages, not for articles and only for my admin account. Another admin account doesn’t have this issues.

When try to edit a page i got the following errors in the browser console:

Uncaught ReferenceError: vc_user_access is not defined <anonymous> https://www.domain.com/wp-content/plugins/js_composer/assets/js/dist/backend-actions.min.js?ver=7.6:10 Backbone 4 AccessPolicyConstructor https://www.domain.com/wp-content/plugins/js_composer/assets/js/dist/backend-actions.min.js?ver=7.6:10 <anonymous> https://www.domain.com/wp-content/plugins/js_composer/assets/js/dist/backend-actions.min.js?ver=7.6:10 jQuery 2 backend-actions.min.js:10:2265 <anonym> https://www.domain.com/wp-content/plugins/js_composer/assets/js/dist/backend-actions.min.js?ver=7.6:10 Backbone 4 AccessPolicyConstructor https://www.domain.com/wp-content/plugins/js_composer/assets/js/dist/backend-actions.min.js?ver=7.6:10 <anonym> https://www.domain.com/wp-content/plugins/js_composer/assets/js/dist/backend-actions.min.js?ver=7.6:10 jQuery 2

Do you have idea how to remove this issue?

Br, newbie2004

Hello, We have not encountered such an issue on our setup. I can recommend taking the website backup and then checking it by deactivating rest of the plugins (except WPBakery Page Builder) and then switching onto a default theme like twenty twenty four to see if the issue persists. If it does, then please drop us a ticket via customer center: https://support.wpbakery.com/ and share your temporary login details in it, so that it can be investigated further.



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I have been trying to find a solution for an error message for some time. I can’t solve it and would like to hear from you how I can fix this. The error message in our log file:

Undefined array key 1 in /wp-content/plugins/js_composer/include/classes/shortcodes/vc-custom-heading.php on line 138; PHP message: PHP Warning: Undefined array key 2 in /wp-content/plugins/js_composer/include/classes/shortcodes/vc-custom-heading.php on line 139

Hello, Can you please drop us a message via profile contact form with steps to replicate the issue, so that it can be investigated further?



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Done, a few days ago. Has this been received?

Hi, I am afraid, we have not received the message.
Please feel free to drop it via the customer center: https://support.wpbakery.com/ and share your temporary login details in it.



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Please disable the local scrolling when a new module is created. It is distracting. Thanks!

Unfortunately at present it is not possible to disable this behavior .We might have a toggle to siwtch it off in a future release .



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Hi, Raj!

Thanks for the update. Yes, PLEASE add the ability to remove this feature. From my developer:

“I spent hours looking through their code to figure something out and couldn’t. I’ve already mentioned it to them several times, but they won’t listen to me. They need to add a hook to disable it and I will for sure update the theme to make it disabled by default.”

I see many requests for wpBakery to stop showing the annoying Ads when we log into our sites. We’ve already paid for the plugin and are happy to go and find out more about it when we want to buy more things. Your standard and unhelpful response to all of these comments is:

“Hello, You can use disable option in the top right corner of the notification message. This will prevent displaying it again.”

Which if it were true, would be great, but it’s not true. They will be hidden until you log back into the site the next time, and then they display all over again. This happens to me on several dozens of sites I manage which use this plugin.

Turn off the ads!

Hello, The notification display works on cookies. Once it is disabled, a cookie is set which prevents it from displaying again. If it is being displayed again on your setup, then it looks like the cookies are disabled within the browser that is being used. We are also working on improving the display of notifications based on the feedback.



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BEWARE THIS PLUGIN….site is down….

Fatal error: Uncaught Error: Call to undefined function wp_get_current_user() in /home/*.cloudwaysapps.com/*/public_html/wp-content/plugins/js_composer/include/classes/core/access/class-vc-current-user-access-controller.php:204 Stack trace: #0 /home/*.cloudwaysapps.com/*/public_html/wp-content/plugins/js_composer/include/classes/core/class-vc-manager.php(499): Vc_Current_User_Access_Controller->getAllCaps() #1 /home/*.cloudwaysapps.com/*/public_html/wp-content/plugins/js_composer/include/helpers/helpers_api.php(184): Vc_Manager->editorPostTypes() #2 /home/*.cloudwaysapps.com/*/public_html/wp-content/plugins/ts-visual-composer-extend/ts-visual-composer-extend.php(381): vc_editor_post_types() #3 /home/*.cloudwaysapps.com/*/public_html/wp-content/plugins/ts-visual-composer-extend/ts-visual-composer-extend.php(2266): VISUAL_COMPOSER_EXTENSIONS->__construct() #4 /home/*.cloudwaysapps.com/*/public_html/wp-settings.php(473): include_once(’/ in /home/*.cloudwaysapps.com/*/public_html/wp-content/plugins/js_composer/include/classes/core/access/class-vc-current-user-access-controller.php on line 204

Please create a support ticket at support.wpbakery.com with your site credentials so we can check and help you with this. You need to log in to support.wpbakery.com with the email address using which the license was purchased.



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Hi, I have WPBakery installed through the theme. Do I need to purchase a new license and deactivate the current one to access the AI?

Yes , to use the Ai features you need to activate the license purchased from us .



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Can you PLEASE stop showing ads in my backend?

You can use disable option in the top right corner of the notification message. This will prevent displaying it again.



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I bought a new license through your website directly today but typed my email address in wrong.

I can’t get hold of your support as I don’t have an active licence – so trying any method possible. How can I get it swapped over to my email?

Hello, Please drop us a message via profile contact form and in it share the email id that was used for purchasing the license, so that the support team can guide you further.



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Hi!

Apparently WPBakery conflicts with Wordfence preventing the 2FA functionality due to a JavaScript error as you can see in the following video: https://lopezb.d.pr/v/ftBnli

As you can see, the error goes away as soon as we uninstall WPBakery.

Hello, Thanks for reporting. We will add this onto our list, so that it can be investigated further.



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The wpbakery plugin for WordPress is vulnerable to Stored Cross-Site Scripting via the Post Title tag attribute in all versions up to, and including, 7.5 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with contributor access or higher, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page.

Hello, Please update the plugin to the latest version which is 7.6 as we have implemented security improvements in it.



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Hello,

Could you suggest me an addon to create vertical tabs? Currently, I am using “Tour” widget in the WPBakery. We cannot set a custom colour for tabs (i.e. “tour colour”). Just we can pick a colour from dropdown. But, I would like to specify a custom colour. That’s why I am looking for an addon for tabs.

Your recommendation would be much appreciated. Thank you in advance. :)

Hello, The custom color can be implemented using CSS. To do so, you can use a tool like browser inspector and identify the selector to target and then change it’s background property via CSS.
Unfortunately I am not aware of an add-on that has such a feature, but can recommend your to check the add-ons section of codecanyon and then search using a keyword to find similar add-ons. Since the add-ons are developed and maintained by their developers, I would also recommend confirming the functionality with respective add-on developer before making any purchase.



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It says the spammy ads in admin has been fixed with 7.6 (Fix: WP admin notifications work properly and can be disabled). How to permanently disable them now? I coudn’t find it in theme settings.

Hello, You can use disable option in the top right corner of the notification message. This will prevent displaying it again.



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your plugin doesn’t work with the latest PHP version. When you click on the elements to edit the content, it just sits there trying to open the box so you can edit the content, but it never opens. It only works with PHP 8.1. Can you fix that ASAP?

Hello, The latest version of WPBakery Page Builder which is 7.6 is compatible with upto PHP 8.2.8. If you are facing any issue while using it, then please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.



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is your AI feature is free forever?

Hello, The AI feature is accessible with active support tenure. The support tenure is valid for one year after purchasing the plugin and can be renewed after it’s expiry.



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Dear Support Team, I am currently using more than 30 licenses of your plugin and have noticed that since the new update there are major problems with the Porto and Riode templates.

The “Save” button has been missing from Porto since the update in all elements.

Porto support reports: I have debugged the theme settings and also the third-party plugins and everything is fine. This issue is not caused by the PORTO theme or third-party plugins. I tested your issue by activating the default WordPress theme and it’s still the same.

The second problem is with the Riode template.

Here the file js_composer\include\classes\core\class-vc-base.php causes an error. This means that the saved colors, fonts and spacing in the elements are no longer saved or output.

Here are the changes in comparison: https://www.diffchecker.com/amUrakj5/

Can you please help. I cannot currently create a ticket.

Thanks for the support

Hello, The Porto and Riode templates looks like custom templates added by theme. It is not something that is a part of standard WPBakery Page Builder plugin.
If you face any issue while using WPBakery Page Builder plugin, then our support team will be glad to guide you further. To do so, you can drop us a ticket via customer center: https://support.wpbakery.com/ and include your temporary login details in it.
P.S: If the support tenure has expired, then it can be renewed under your account. An active support tenure also provides you with added benefits as mentioned here: https://kb.wpbakery.com/docs/faq/what-are-the-benefits-of-renewing-support-tenure/

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Please note that in the latest version, interacting with both the Backend and Frontend Editors now requires a double click when switching between modules. This change marks a significant bad modification in the user interface behavior compared to previous versions.

Previous Version (Example 7.4)

In the previous version, such as 7.4, it was possible to open another module directly by a single click. For reference, see an example here: Previous Version Interaction.

New Version 7.6

In the new version 7.6, clicking on the settings of one module closes it, and then a double-click is required to access the settings of a second module. This change is depicted here: New Version Interaction.

This modification seems a major flaw in the workflow for users, impacting the efficiency of module management within the editors.

Hi Rohan_WPBakery-Team! Did you get any feedback from the development team? Users seem a bit bored with it now.

Hello, This issue has been identified as a bug and it will be fixed in an update.



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Thank you for the confirmation!

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