10,952 Reviews
Even at times with lots of new frameworks and visual builders, this is still working well. I enjoy it even when it's a bit outdated and different. It does its job very well!
Author response
Glad to hear about your experience. Thanks for sharing it.
Wow, really buggy. I have to make 1 edit, update the site, close the editor, repeat. Pretty bad. Will switch to different editor for next project.
Author response
Hello, Our support team will be glad to guide you further if you are facing any issue while using the plugin. To do so, kindly drop us a ticket via the support portal: https://support.wpbakery.com/
Perfect tools
Author response
Glad to hear that you like using the plugin. Thanks for the five star review.
I have purchased 2 licenses in 2015 and since today never asked for support.
Last i am disappointed from WP Bakery because thanks to this i have a huge problem with implementing tables in tabs and avoid the stacking of the tables in mobile view.
Already checked the stack option from the WP Bakery setiings but nothing helps. Used purchased tabs, the WP Bakery tabs but when i put in this tabs tables, it's a disaster.
Author response
Hello, The WPBakery Page Builder does not have an inbuilt table feature. We have an add-on called easy tables which can help you to add a table. If you face any issue with column stacking, then our support team will be glad to guide you further. To do so, kindly drop us a ticket via the support portal: https://support.wpbakery.com/
The so-called 'support' for this has become almost nonexistent. I got nearly no help from the developer when submitting a ticket on their site. Then I just got an email saying that my current version of WPBakery is out of date. I was stunned because my license allows for lifetime updates and I have automatic updates on my site for this. But oh, a bit of checking finds that I have the current version! This was simply a pathetic attempt by WPBakery at making me buy their 'support'. Sorry, not going to happen! When 1) I have been unable to get quality support from your staff 2) there are parts of your own site I find have not been updated for 5 years and 3) I get better help from support sites like WPMU it's simply not worth the money. The only reason for 3 stars is the plugin itself is still of fair value, but the lack of support and now a manipulative email have made it I am unlikely to ever pay you for anything again.
Author response
Hello, Our system shows that your account has last opened a ticket in 2018 and the support team had responded back to it within 24 hours. If you had recently opened a ticket, then kindly share the ticket id with us so that we can check it further. Sometimes the reply can end in spam folder of the email.
Really a great experience. I am not familiar with Wordpress and U-design. I had some questions and the customer service helped me quickly and with efficience ! Thank you again for your help !
Author response
Glad to hear about your experience. Thanks for sharing it.
No trabaja adecuadamente y no funciona bien
Author response
Hello, As you are facing an issue with plugin functionality, kindly drop us a ticket via support portal: https://support.wpbakery.com/ so that the support team can help you with it.
We switched to Beaver Builder for cleaner code.
Author response
Hello, If you can share more details about what you perceive as a clean code, then we can check it further and add it to our improvements list.
Jumpy interface on WP Bakery drag-and-drop
https://youtu.be/62KUrThqqJI
this is a DAILY issue when I'm building with WP Bakery and occurs on multiple websites I've worked with for years.
rivierachurch.org
gablesfoundation.org
moonoverthegables.com
Author response
Hello, The team element depicted in the video is not a standard element of WPBakery Page Builder plugin. It looks like it is added by a third-party plugin or a theme. If you encounter a similar issue with a standard element, then kindly drop us a ticket via support portal: https://support.wpbakery.com/ so that the support team can guide you further.
Very trusted page builder in my book.
Author response
Thanks for reviewing the plugin.
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