22302 comments found.
Please, find some confusion!
By using WPBakery, I don’t need the theme? If I also have to choose a theme, isn’t it possible that the theme affects the performance WPBakery?
I hope you have understood me
Hi,
WPBakery Builder was added feew years ago as part of the Pro theme to the website. After some other updates the content of feew of pages disappeared. These are visible in the ackend, in Bakery builder, but not visible in the browsers.
Additional info, that the problem is visible only on pages, wich has simple domain.hu/something type of domains, example, on these pages the frontend WPBakery builder editor is also inactive:
https://stat-x.hu/kapcsolat/Please be so kind and help, what is wrong, how can I fix it?
Thank you very much.
Since I´ve updated wordpress to 6.4, I can´t switch to the wp bakery backend editor when creating a new site. Where can I find it or use it in the latest wordpress version?
I purchased this, but every time I try to make an account to submit a Support Ticket, it says I haven’t made any purchases…
When I go to add on MailerLite, it says “Forbidden”. How do I override this?
*Note: I just realized that I purchased the Pop Up Plugin, not this. Sorry 
Still can’t create a new post without the header vanishing. Had to revert to v7.0
Hello, Please make sure that the post is using the theme default layout under the post settings. If the issue continues to persist, then please drop us a ticket via support portal: https://support.wpbakery.com/ so that the support team can guide you with it.
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I am using the same WPBakery theme I’ve used for years. This works fine under version 7 but fails after that. I cannot contact you via that link.
Hi, there is a way to hide ‘Layout Option’ ? on small a screen is a pain. thx in advance.
Hello, The layout selection is required before adding a content the page so that the page can either use the theme default layout or a blank page layout. Due to this, it is not possible to hide the layout selection option.
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I just updated to the newest vesion and now I can only edit the last “section” or row in the back end builder…. Any thought on why this woudl be happening?
Hello, The first thing will be to check the browser console to see if there are any errors which might give a clue. Next step will be to take the site backup and check it by deactivating rest of the plugins (except WPBakery Page Builder) and using a default theme like twenty twenty three. If it works fine, then you can activate them one by one to identify the exact one that is causing the issue. If this does not help, then do drop us a ticket via support portal: https://support.wpbakery.com/ and share your temporary login details in it, so that the issue can be checked further.
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Presale
Any Black Friday sale happening? Most plugins have some type of sale. Thanks
Hello, Our Black Friday sale is in full swing on our website! We’ve got some fantastic deals waiting for you on our license packages. Don’t miss out on the goodness!
Check it out our website and snag those awesome deals before they vanish. Happy shopping!
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Hello!
We’ve noticed an issue in your plugin on PHP version 8.1+
Your plugin uses the preg_replace() function with the NULL parameter https://i.imgur.com/wcgckp5.png, which is deprecated in PHP version 8.1:
preg_match(): Passing null to parameter #2 ($subject) of type string is deprecated
This can be replicated when using your function vc_map_get_defaults().
Could you provide some ETA of this bug fix?
Hello, Thanks for reporting. We have added this onto our list, so that it can be checked in a future release.
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Hello, I noticed that your plugin is in conflict with wp meta seo plugin, in fact when I go to my pages or articles, the mouse pointer displays a circle which rotates like a spinner.
Hello, Unfortunately, we have not tested the meta SEO plugin. We have something in pipeline related to SEO which will be out soon
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Absolutely love the WPBakery team, but noticed a bug;
The FULL zip file download has version 7.2, but if you download “installable wordpress plugin only” file, it’s 7.1. As of 5 minutes ago.
Hope that helps. I bought this years ago and still getting updates today is incredibly generous of you. Love your product, love your work, love your commitment.
https://hobowithalaptop.com runs on WPBakery, thank you!Hello, Thanks for sharing. We will drop a message to envato about it. Please note that you can also avail auto-updates of the plugin by activating it’s license as per: https://kb.wpbakery.com/docs/getting-started/activation/
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Hello! I just saw the new update with the WP Bakery AI feature… how does this relate to Envato authors who purchased the extended license here on CodeCanyon? How can this feature be integrated into an Envato Market theme? TYIA
Hello, The AI feature is currently available via direct license as it requires an active support tenure. A plugin received with the theme has an indirect license due to which such a feature is not available. If the theme user purchases a direct license of the plugin, then such a feature can be accessed.
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Thank you. However, this partly answers what I wanted to know. I’m inquiring about the possibility of integrating the new AI feature into a commercial theme on Envato. Can authors use this feature by obtaining a dedicated license to integrate it into their themes, or is it exclusively available for individual users who purchase a theme and then obtain a direct license from you? TYIA
Hello, At present, this feature is only available via a direct plugin license which is purchased through us. As it requires a direct license, it is not available in the theme integration license.
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Hi,
In the future could you please add a filter to the getAiParamTypes() function incase a user wants to disable the AI icons completely they could just return an empty array for the filter.
Otherwise it’s more complex to give the customer code that adds CSS to the site to hide the icon, which just hides the icon but the code still runs, so it’s not as efficient. There doesn’t seem to be any way to disable the functionality completely. Maybe even a setting in the WPBakery settings panel would be good too 
Thank you!!
- AJ
Hello, Thanks for sharing. I have added this onto our list to check it’s possibility in the future.
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I was able to upgrade to the latest version with the plugins that were activated directly (as opposed as bundled in a theme). 7.2 is not available for download yet from Envato. The latest version mainly introduces an AI assistant to generate or tweak text blocks (still in beta) and a few bug fixes. The release notes are here: https://kb.wpbakery.com/docs/preface/release-notes/
Hello, Thanks for sharing. Yes, the update approval via Envato takes a few days longer due to their review process. We hope you enjoy the latest features and improvements!
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Wow, a lot of angry comments. I’d be angry too. No surprise though. Has anyone reported them to Envato?
Hello, Sorry for any trouble this may have caused. When we send an update, it has to go through a review process on Envato, and this can take a few extra days. But, good news! You don’t have to wait. You can grab the latest version right away from your WPBakery Page Builder account: https://support.wpbakery.com/downloads Once you see the update notification in your website dashboard, here’s a handy guide on how to quickly update the plugin: https://kb.wpbakery.com/docs/getting-started/update/ Thanks for your patience, and we hope you enjoy the latest features and improvements!
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I get it. We’re authors on here too, but this sounds like poor planning. Next time maybe don’t put out the release on your own website before Envato release? Just a thought.
Hello, The update can be downloaded via the WPBakery Page Builder account even when it is under envato’s review. In addition, the plugin also supports auto-updates where the user can simply use the update link in the website dashboard when the update notice appears. This makes it easier for clients to update the plugin as soon as the update is available. If the user wants to wait and download the update from envato, then that is possible once the update is reviewed and made available by envato.
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Since when has that been possible? We send clients to Envato to buy your app because we’ve noticed more problems on your own site than on Envato. Just easier thru here to connect the API and be done with it. We don’t have the luxury of going to a WPB and all that. We have over 600+ clients and 65% of them use WPB from here on Envato.
Hello, The updates in the WPBakery Page Builder account have been available since the rolling of the user portal which was done back in around the 5.0 release. Please note that the account is accessible only using the direct license that is purchased and is not accessible using the plugin that is received as a part of the theme.
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You’re not making any sense. Just drop it
Where is the 7.2 version? In changes log as well as in wp-admin it’s showing 2023-11-09 – version 7.2.
Hello, Sorry for any trouble this may have caused. When we send an update, it has to go through a review process on Envato, and this can take a few extra days. But, good news! You don’t have to wait. You can grab the latest version right away from your WPBakery Page Builder account: https://support.wpbakery.com/downloads Once you see the update notification in your website dashboard, here’s a handy guide on how to quickly update the plugin: https://kb.wpbakery.com/docs/getting-started/update/ Thanks for your patience, and we hope you enjoy the latest features and improvements!
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It’s unbelievable that nobody has been looking after their customers here for days. Where is the 7.2 download?
Hello, Sorry for any trouble this may have caused. When we send an update, it has to go through a review process on Envato, and this can take a few extra days. But, good news! You don’t have to wait. You can grab the latest version right away from your WPBakery Page Builder account: https://support.wpbakery.com/downloads Once you see the update notification in your website dashboard, here’s a handy guide on how to quickly update the plugin: https://kb.wpbakery.com/docs/getting-started/update/ Thanks for your patience, and we hope you enjoy the latest features and improvements!
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@Laborator That’s what confuses me, too Maybe because codecanyon.net wasn’t available on friday 10th. I’d tried to access it, but got only an error page. Then I triied themeforest.net which works, but only got version 7.1. I hope it will be available here in the next days.
Hello, Sorry for any trouble this may have caused. When we send an update, it has to go through a review process on Envato, and this can take a few extra days. But, good news! You don’t have to wait. You can grab the latest version right away from your WPBakery Page Builder account: https://support.wpbakery.com/downloads Once you see the update notification in your website dashboard, here’s a handy guide on how to quickly update the plugin: https://kb.wpbakery.com/docs/getting-started/update/ Thanks for your patience, and we hope you enjoy the latest features and improvements!
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WPBakery Page Builder 7.2 was released four days ago according to this changelog https://kb.wpbakery.com/docs/preface/release-notes/, why is still in version 7.1 here in CodeCanyon?
Hello, Sorry for any trouble this may have caused. When we send an update, it has to go through a review process on Envato, and this can take a few extra days. But, good news! You don’t have to wait. You can grab the latest version right away from your WPBakery Page Builder account: https://support.wpbakery.com/downloads Once you see the update notification in your website dashboard, here’s a handy guide on how to quickly update the plugin: https://kb.wpbakery.com/docs/getting-started/update/ Thanks for your patience, and we hope you enjoy the latest features and improvements!
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I have purchased this plugin and now i am getting this when trying to update
An error occurred while updating WPBakery Page Builder: To receive automatic updates license activation is required. Please visit Settings to activate your WPBakery Page Builder. Got WPBakery Page Builder in theme?
Hello, Please make sure that you have activated the plugin license as per: https://kb.wpbakery.com/docs/getting-started/activation/ to avail auto-updates.
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