22681 comments found.
Hi. Wordfence recently reported this regarding WPBakery. Obviously nothing serious, but still thought you folks would like to know that Wordfence considers this an “issue”. [Dec 07 04:42:20:1765078940.562720:3:error] Unable to determine version for plugin js_composer
Hello, Please ensure that you are running the latest version of WPBakery Page Builder, which is 8.7.2. In most cases this type of notice occurs when Wordfence is temporarily unable to read the plugin version string.
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Thanks Rohan. I trust you guys as I’ve been using several paid versions of the WPBakery plugin for over a decade, but just wanted to let you know in case it meant anything. 
All the best!
Frank
Hi, with WPBakery 8.7.2 and PHP 8.3 I got following warnings in my log:
- Warning: Undefined array key “plugins” in /wp-content/plugins/js_composer/include/autoload/vc-pages/welcome-screen.php on line 130
- Warning: foreach() argument must be of type array|object, null given in /wp-content/plugins/js_composer/include/autoload/vc-pages/welcome-screen.php on line 131
Hello, This behavior is quite unexpected since WPBakery 8.7.2 has been tested with PHP 8.3 and should not generate those warnings under normal conditions. To look into this more accurately, it would be helpful if you could open a ticket through the Customer Center and share temporary admin access there.
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The elements Lightbox, Tabs menu and akkordion are not working since updating to wordpress 6.9. Seems like the stylesheets are not loading any longer. Please fix this asap!
Hello, We tested the elements that use lightbox such as image gallery, tabs, and accordion elements on our setup running WordPress 6.9, and they seem to be working fine without an issue.
If you are still experiencing problems on your site, please feel free to submit a ticket through the Customer Center: https://support.wpbakery.com/ and include temporary admin access. This will allow our support team to check the setup directly.
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A bit pitty that true the support you can’t add a bug report when the support has expired. Since version 8.7, I can’t edit anymore: https://ibb.co/23NzFwDr
The issue appears to be caused by a third-party plugin conflict rather than a bug in WPBakery itself. To troubleshoot, please try the following steps:
1. Deactivate all plugins except WPBakery Page Builder.
2. Switch to a default WordPress theme (such as Twenty Twenty-Four).
3. Check whether the issue still occurs.
If the problem is resolved, reactivate your plugins and theme one by one to identify which one is causing the conflict.
Please let us know if the issue persists after trying these steps.
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That’s very easy to say. Everthing worked until I updated wpbakary to version 8.7.
Hello, aside from the fact that the current licensing model is truly outrageous regarding the “Automatic Updates” function, I also discovered today that it’s no longer possible to transfer an old license from one account to a client account. This means a new license has to be purchased for each website using my client’s account. I know you won’t change anything about this, but I wanted to share this with others because I find it simply unacceptable how you’re handling this.
Hello, We understand your concerns. Regarding license transfers, this feature is currently not supported because licenses now operate under a subscription-based system. Each subscription is tied to the WPBakery account used at the time of purchase.
However, it is possible to update or change the email address associated with an existing account.
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Are there any Black Friday sales this week? thanks
Our Black Friday sales are available at https://wpbakery.com/black-friday/.
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Does WPBakery have an agency-level Support Plus option? I’ve purchased a WPBakery license via Envato nearly 40 times between a couple of different Envato accounts, and not having access to one-click updates in the WP Dashboard is cumbersome, while purchasing Support Plus for each license is financially burdensome. Curious if you have solutions for those of us in this situation.
Hello, Thank you for reaching out and for being such a long-time user of WPBakery. We really appreciate your continued trust in the product.
We do offer a bulk Support Plus option, but it requires that all licenses are under single WPBakery account.
This allows the system to apply Support Plus in bulk and handle renewals together.
If the licenses were purchased across multiple accounts, then unfortunately, they cannot be renewed as a single group. In that case, their support tenure needs to be renewed separately from the respective accounts.
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It uses only one or many websites
Hello, A regular license can be used on one website.
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I want more website licenses, but here only the regular license provides
Hello, If you are looking to purchase more than one license, then we have license packs available on our website, which are suitable for 5 and 10 sites. Additionally, we also have agency plans for 20+ licenses.
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In the updated editor the following:
'mouseenter .vc_shortcode-link': 'cacheElement',
Can potentially cause many ajax requests if the user is slowly browsing the Add Element window.
I can see the functionality is also disabled for the grid builder elements:
// our grid builder elements produce fatal errors when cached.
if ( this.isGridBuilderElement( tag ) ) {
return;
}
But it’s not currently possible to disable for custom elements if required.
Would you guys consider adding a filter so the ajax caching can be easily disabled globally or add the ability to define a parameter for the element so it can be disabled on a per-element basis? I can help with the commit if necessary.
Thank you!
- AJ
Hello, Thanks a lot for sharing. As it is a feature request, please feel free to submit it as an idea here: https://support.wpbakery.com/roadmap-submit
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Whenever I set a row to full-width, I encounter the following CSS: .vc_row[data-vc-full-width-temp] {margin-left: calc(-50vw + 50%); right: 0;}. For example, with a content width of 1200px and a browser width of 1400px, the margin-left becomes -100px, and the margin-right is -15px. This results in inline CSS that applies padding-left: 0px and padding-right: 85px to the row, which causes the elements inside the row to be misaligned and not centered. I see other people mentioning this issue; you mentioned you couldn’t replicate it, so I wanted to provide more details for you. You can see for yourself at https://aviator.cmg.agency/restaurant/menus/.
I forgot to mention that the CSS is from /wp-content/plugins/js_composer/assets/css/js_composer.min.css?ver=8.7.2
Claude helped me fix the issue. The7’s vc_row file hasn’t been adjusted for your new method of handling full-width rows.
Hello,
We are getting the same issue that @WPExplorer is reporting in this comment:
https://codecanyon.net/item/wpbakery-page-builder-for-wordpress/242431/comments?page=1&filter=all#comment_31774452Our Visual Composer fields will no longer save any changes at all. Like we open a text field, change the text, save, and it immediately does not save and instead reverts to the previous content. And we know it’s specific to VC “BackEnd Editor” because if we change the exact same area to the default WordPress Code View and make the change and then save, it saves fine.
Hello, Our support team will be happy to investigate this further. Please open a ticket via the Customer Center: support.wpbakery.com and include temporary admin login details so we can check the issue directly on your setup.
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Bonjour,
My name is Kym. I am wanting to purchase a number of plugins and scripts for my marketing agency and I would like to know if I am able install it via the WP Snippets AI plugin: https://wpsnippets.ai
If not, will it work with the Code Snippets plugin: https://wordpress.org/plugins/code-snippets
Also, is it compatible with Yoast SEO: https://yoast.com
Merci, Kym
Hello, Thanks for reaching out! We haven’t tested WPBakery Page Builder specifically with the WP Snippets AI or Code Snippets plugins, but WPBakery itself doesn’t rely on either of them.
It installs through the Plugins → Add New → Upload Plugin section in WordPress, and updates can be received automatically once the license is activated.
WPBakery is compatible with Yoast SEO, but it’s worth noting that Yoast’s content analysis may not fully read shortcode-based content, since WPBakery stores layout elements as shortcodes. For the best SEO experience, WPBakery includes its own built-in SEO feature designed to read the page content correctly.
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Hello, since version 8.7, I’ve had a major problem: I can’t edit previously created pages. The plugin gets stuck with the loading image. I had to rollback to version 8.6. I’ve tried updating to version 8.7.2, but the problem persists, my website have cocoon theme
Please create a support ticket at support.wpbakery.com with your site credentials so we can check and help you with this. You need to log in to support.wpbakery.com with the email address using which the license was purchased.
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My first license came bundled with the theme. Since I was having problems, I purchased a new license from wpbakery.com. The year of support included with the license has expired, and now that I’m having a problem following your update, I’ll have to spend another $59 to open a ticket. No thanks, that means I’ll have to choose a different editor when I update my site’s graphics.
Could you please share a screenshot of how the editor appears on your end? Also, have you tried switching to a default WordPress theme (like Twenty Twenty-Five) and deactivating other plugins except WPBakery to check if one of them is causing the issue?
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Hello, please note that since the latest update, if I open the Row Custom Layout popup, I can no longer open the Row Settings popup until I manually close the first one. Here is a video for reference (basic theme installed, no other plugins than WPBakery): https://undsgn.d.pr/v/QM4wEY
Could you please advise?
Thank you in advance.
Hello, Thank you for sharing the details and the video reference.
We’ve tested this behavior across several past major releases, starting from version 7.8, and can confirm that it has worked in the same manner in all of them. This means it is not a new bug introduced in the latest update.
If you’d like to see such an ability as a feature in the future releases, we’d recommend submitting it as an idea here: https://support.wpbakery.com/roadmap-submit
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Hello, thank you… My mistake: I initially assumed the behavior was consistent between the backend and the frontend. You’re absolutely right that this has always been the case in the backend. However, the behavior in the Frontend Editor has indeed changed with version 8.7.1.
Please see these two reference videos:
- Version 7.9 (same behavior up to 8.6): https://undsgn.d.pr/v/Pigx53
- Version 8.7.1: https://undsgn.d.pr/v/Ic1SgT
In previous versions the behaviour was very helpful for workflow. In the latest version, however, the second popup can’t be opened until the first is manually closed, which breaks the editing fluidity.
I understand this may not be classified as a bug per se, but since it is a regression in user experience for the frontend, I kindly ask that it be reconsidered internally, not just as a feature request but as a usability adjustment worth restoring.
Thank you again
Hello, Thank you for sharing further details. At present, both the backend and frontend editors exhibit the same behavior, which aligns their functionality. However, as per your feedback, I’ll add this to our internal list to review.
I’d also encourage you to submit this as a feature request, as such requests go through a voting process where users can support enhancements they find valuable. This helps us prioritize improvements that best serve the community’s needs.
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In the latest update, the following check:
'vc_edit_form' === vc_post_param( 'action' )
which previously worked, no longer triggers when first inserting an element on the page and the edit window opens immediately (aka not sections, rows, columns) as the action is now “wpb_add_element_edit_window_ajax_cache”.
This causes issues for example in vc_wp_custommenu element it won’t show the list of menus when first inserting the element: https://a.cl.ly/YEuE5xk1
So when you don’t have the element on the page and you insert it for the first time the ‘vc_edit_form’ action never triggers, thus the code used to get the menu items doesn’t run. If you refresh the page then ‘vc_edit_form’ does trigger.
Not sure if this is related to the bug I have where sometimes fields will reset (I’m having trouble recreating it consistently to record a video).
Any chance you could add a new helper function like wpb_is_element_edit_window() – this way we can easily check if currently in the edit element window.
Thanks!
- AJ
Sorry my video didn’t save correctly, here is the updated link: https://a.cl.ly/WnunLQ2P
Hello, We’ve reproduced the behavior you described and can confirm it as a bug introduced with the new update. It’s now on our fix list for the next release.
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Hi there! There’s a bug when you have 2 blocks and set the row to equal height and the content position to middle. Everything is set to top. Easy fix: .vc_flexbox_container_item, .vc_flexbox_container_item-inner, .wpb_wrapper { height: auto !important; }
Hello, Thanks for sharing. We are able to confirm this as a bug and have added it to the bug-fix list.
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The new WP Bakery is inserting empty HTML tags everywhere in the code, such as wrapping all HTML in paragraph tags and/or inserting br tags on every line break thus making all code completely invalid.
Hello, There was an issue with paragraph tag wrapping in the text block in the previous version of the plugin, which is 8.7.
This issue was fixed in the 8.7.1 release.
If you are still experiencing any issue on your setup, please open a ticket via the customer center and share the steps that can be followed to replicate it so that our team can investigate further.
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Thanks. The issue has indeed been fixed in the 8.7.1 release.
Not sure how to replicate it, but I’ve noticed in the latest version sometimes if you insert an element, edit it and then you click to edit the same element it resets the previously saved options.
Has anyone else reported this?
I’m guessing it’s related to the added caching mechanism.
I will try and recreate it so I can share a video.
- AJ
Hi, We haven’t received similar reports from other users so far. It will be very helpful if you could share the exact steps to reproduce the issue so our team can investigate it further.
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Here is a video using default WP theme and the text block: https://a.cl.ly/o0u0r5RY
Here is a video using a custom element: https://a.cl.ly/2NuDgn6b
If you notice it actually updates the shortcode because you can see it in the iframe, but clicking to edit again it’s loading the cached form without the previous edits.
I find it a bit tricker to re-create the issue with the default WPB elements and on the default WP theme – most likely because it’s faster as there are less shortcodes. But you can see it clearly in that first video.
I haven’t dug far enough in the code, but my guess is perhaps closing the element window after editing too quickly can cause the problem. Maybe related to waiting for an AJAX request or a setTimeout on the caching mechanism.
Thanks!
- AJ
Hello, Thank you for sharing the videos and additional details. We’ve tested the issue across multiple setups on our end following the same steps shown in your recordings, but we were unable to replicate the behavior.
That said, we’ll add this to our monitoring list to keep an eye on similar reports from other users. If it turns out to be reproducible under specific conditions, we’ll take the necessary steps to address it in an update.
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Is there a way to disable the (i) tooltips on modules? They almost ways end up popping up when I am trying to add or edit a module field and in general, are more distracting and annoying than helpful. They end up blocking what I need to see. I think an improvement would have them placed at the far right or someplace out of the way to avoid this behavior, but a general setting to disable them completely would be good too.
https://snipboard.io/2qSGmM.jpg
function hide_tooltip_css() {
echo "
<style type='text/css'>
.tooltip-content {
display: none !important;
}
</style>
";
}
add_action( 'admin_head', 'hide_tooltip_css' );
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Hello, in version 8.7, when editing a text block in the code tab, saving doesn’t work after making some changes.
Please create a support ticket at support.wpbakery.com with your site credentials so we can check and help you with this. You need to log in to support.wpbakery.com with the email address using which the license was purchased.
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