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Discussion on Filter Everything | WordPress/WooCommerce Product Filter

Discussion on Filter Everything | WordPress/WooCommerce Product Filter

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8948 comments found.

There is this Unkonw Error message when I tried to activate my license. Could you help me out on this, please? I have PM the login credentials to your support. Thanks.

Thank you for your reply. I’m still seeing the Unknown Error message though. I have PM you my license key just now.

The license was activated and everything is working well.

Best Regards,
- Victor

Thank you, much appreciated…

Hello, I’m working on a multilingual Wordpress / Woocommerce site. I’m using your module to filter a product catalog.

I use WPML for translation. I translated the Woocommerce attributes with the WooCommerce Multilingual & Multicurrency module.

However, the translated attributes don’t appear on the pages.

For example, on the English page https://laboratoires-diamex.com/en/our-cosmetics/ we see the attributes in French and not in English.

How can I display the translated attributes?

Regards

Hi talaios

Thank you for choosing Filter Everything PRO.

Please send via PM your email address, so we can send you the latest version of the plugin, which should fix this. The update soon come up here on the site as well.

Best Regards,
- Victor

Having license issues: Unknown Error. Set credentials.

Hi pdensborn

Thank you for choosing Filter Everything PRO.

Please send the license key via PM as well.

Best Regards,
- Victor

Hi, we again a lot of issues with the filter. Can you guys help? You have access to our admin ? https://petsolutions.be/winkel/

Yes, it is working in another language. Same as you had an issue with the switch for some languages, perhaps it is somehow connected.

Best Regards,
- Victor

HI, what is happening if we change the url prefix? We see a huge increase in cpu / Ram usage when we change on?

Hi mrijnwal

Can you please provide some additional information on that matter? With a video or anything so we can better understand what you mean by “huge increase in CPU / RAM usage when we change on” during the process of changing it or after you change it increase and don’t go down?

Best Regards,
- Victor

Hi, I can’t find it in the docs. Can you please explain, how to mke such conditionaly filters?

https://demo.filtereverything.pro/step-by-step-filtering/

Kind regards, Ole

Hi Ole

Inside the filter set, choose the needed filter click more option, and choose the parent filter. The rest is just hidden empty terms and empty filters options.

In general, there is no support for accounts whose support period has expired following the support policy.

But we can help you later after all requests from accounts with valid support periods are processed. It may take some time – days or weeks.

If you want to get it faster, please extend your support period and this request will be processed in the first queue for supported accounts.

Best Regards,
- Victor

Hello, im getting 404 Page Not found on my index page generated by Rank Math when i have Filter everything enabled. I deactivated all plugins for test to exclude other plugin involvement. Only plugins that were active are rank math, filter everything (pro as well) and woocommerce. I also cleared cache of website, ive flushe permalinks as well. Please help.

Thank you for the detailed information.

It will take some time to thoroughly check everything. As soon as we have identified the issue, we will promptly provide you with the necessary information. Thank you for your patience and cooperation.

Best Regards,
- Victor

We have finished checking the site. The issue was in the URL prefix (product). In order to remove the issue, we had to delete all “product categories” filters from 4 of your filter sets and create them one more time with another URL prefix, which is unique for the site, and everything is working now.

In order to avoid such an issue, please use unique prefixes. Using the ones that already exist on your site, can cause such conflicts.

Best Regards,
- Victor

Dear Victor, thank you so much for helping me to solve this issue. I will remember your feedback as well. Great support btw! I will continue using this plugin in future projects. Best regards, Jakub

Hello Support,

I installed this plugin on a site but decided not to use it this time. I deactivated it and tried to delete but it shows this error.

Deletion failed: There has been a critical error on this website.Learn more about troubleshooting WordPress.

Can you please help?

Hi bkn24

Thank you for choosing Filter Everything PRO.

Yes, we can help with it. We need credentials to the wp-admin dashboard following this document so we can check it.

Also, if it is causing the fatal error, we need FTP access as well.

Please send it all via PM (click on the support name and send it there)

Best Regards,
- Victor

Thank you for the reply. It seems to have resolved itself. I was able to delete it now.

We are glad to hear that the issue has been resolved.

Best Regards,
- Victor

Hi there,

we have purchased the pro version of the plugin today. Every time I try to activate the license I get an unknown error message, and the activation does not go through. Please advise. Many thanks.

Hi twbc-digitalservices

Thank you for choosing Filter Everything PRO.

It seems that your server does not allow connection with our license server. We can activate it on our side, but we need the following things from you:

1. Credentials to your /wp-admin following this document
2. And your license key.

Please, send all these via PM.

Best Regards,
- Victor

Hi there, strangely I updated the plugin and it broke the website. When I turn it on it breaks the whole website. I’m seeing this: https://snipboard.io/8clLmD.jpg

And the Error log says: “[30-Nov-2023 13:22:50 UTC] PHP Warning: Undefined variable $query in …/public_html/wp-content/plugins/filter-everything-pro/src/WpManager.php on line 734 [30-Nov-2023 13:22:50 UTC] PHP Warning: Undefined variable $matches in …/public_html/wp-content/plugins/filter-everything-pro/src/WpManager.php on line 737 “

Is there a possibility to have a previous version of it or does someone have any tips on how to solve it?

Everything is up to date; I use Oxygen.

With all the best, Grete

Hi, yes as soon as I turn it off, there are no problems.

As I turn it on it says “Warning: Undefined variable $query in /filter-everything-pro/src/WpManager.php on line 734

Warning: Undefined variable $matches in /filter-everything-pro/src/WpManager.php on line 737”

I’d like to try with the previous version or the one before serious changes.. Right now it’s 1.3.0

Thank you so much

Hi GreteMK

Did you try it with the latest version of the plugin (1.7.15) which you can download from this site? 1.3.0 was released back in 2021.

Best Regards,
- Victor

Hi Victor, It was something that simple. I really was convinced I had the latest version installed. It’s resolved, thank you :)

Hello, first of all thanks for this awesome plugin. I am having problem with the translation using WPML. The website is www.iiita.it and if you go for example to the shop page www.iiita.it/shop and then click the english flag, you’ll notice the filters only change the word select/seleziona but even if I translated everything else, it’s always in italian. Could you please help me fix this issue? If you need I can create an admin account so you can check the backend and wpml settings. Is there a proper guide that explain how to do so? I found a short page in your plugin website but didn’t help.

I’m also having another issue. When The meta value is just a checkbox, the filter appears YES or NO. is there a way to translate those? I didn’t find them anywhere. I just need “yes” to be “SI”. Thank you very much for your attention, hope you can help me as soon as possible because we are about to launch the website. Simone

Hi monchibord

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Best Regards,
- Victor

Hello Victor, I followed the instructions and sent the credentials. Thank you for your time

Where are your translations of ACF fields? We only could find that in both filters it is using the same custom field “durata_tour” which was created only for one language and there are no translations for other languages. You need to create them then everything will work.

Best Regards,
- Victor

Hello,

I would like to change the text ”- Select %s -” with “Sélectionner le %s” for dropdown fields.

I found this solution that you share (https://wordpress.org/support/topic/removing-the-select-text/) by translating the initial .po file but nothing changes on my site.

I tried to modify the dropdown.php file directly by creating a folder in my child theme, but it was impossible to find the line with ”- Select %s -” or to understand which element to modify in the .php file.

Do you have any more detailed information to help me modify this element easier than installing another plug-in ?

Also, it might be more “user friendly” to have an option to do this directly in the drop-down list settings :D

Thanks in advance, you’re the best!

Example : https://ibb.co/kXkcF7G

Hi Jaadra

You can use this piece of code in functions.php file to change it:

// Define a custom function to modify the default option text function custom_dropdown_default_option($default_option, $filter) { // Modify the default option text as needed if leave on %s will be pure name like Color/Size and etc $modified_default_option = sprintf(__('My custom text: %s', 'filter-everything'), $filter['label']); return $modified_default_option; } // Hook the custom function to the 'wpc_dropdown_default_option' filter add_filter('wpc_dropdown_default_option', 'custom_dropdown_default_option', 10, 2);


Best Regards,
- Victor

Hi, I am seriously considering to purchase your plugin. One question if I may before I do.

Let’s say that I have 2 products category: Laptop & Mobile Phones.

If user select Laptop, then only speficic filters for Laptop appear.

But if a user selects Mobile Phones, then only specific filters for Mobile Phones appear.

Can I achieve the above settings using your plugin?

Thank you in advance for replying to my inquiry.

Hi, thank you for your prompt reply, much appreciated.

I’m planning to use your plugin with WooCommerce. So, I will be using your plugin on one page where all the products are (WooCommerce Shop page).

Currently I’m testing the free version of your plugin. I can see the Filter Logic and can set it to AND. But how do I link it to child filters under Mobile Phones for instance? I don’t see any field in the plugin dashboard that might relate to it. Including those Available in PRO note in it.

By the way, what I want to achieve is similar to your demo here: https://demo.filtereverything.pro/step-by-step-filtering/

But what is required is only step 1 (like Category in your demo). For other filters, users don’t have to select them in sequence. Is this possible using your plugin?

Well, it is impossible to create for each filter term another filter set. For example, if you choose ‘clothing” show the filter set for clothing, if you choose ‘laptops’ show the corresponding filter set. It will not display the rest filters, as they have nothing to do with the laptops, and they are empty so they are hidden.

So it will work exactly like in the demo.

Best Regards,
- Victor

Hello, I purchased the extension and when I enter my generated license on the https://connect.filtereverything.pro/ website I get an unknown validation error.

Please note that I entered the license correctly by clicking on the “Get your licence key” button.

Could you please help me? Thanks in advance.

Thank you for the credentials, but we need full admin access. So we can access to the admin dashboard. Right now we cannot do it with current access.

Best Regards,
- Victor

The invitation has been sent to the e-mail address linked to the account. The person concerned will have to click on a confirmation link to be added to your site. Sorry for the omission, it’s a multisite :o

The license is activated and everything is working well now.

Best Regards,
- Victor

Hi, can we do somehtign on the speed of the filter on our shop https://www.petsolutions.be/winkel.

We have 12 CPU cores / 12 GB of ram memory but its not loading quick. All other pages load instantly but all related to the filter take some time. How can we improve?

Hi mrijnwal

Not sure what you mean by instant loading, because this is what we get – https://prnt.sc/gNSPMVBqabXT on average it takes from 8-12 seconds, on any page if there is a filter set or not.

Maybe it has something to do with those errors in the console – https://prnt.sc/3ie3oomOaXbj Ideally, there should be zero errors.

Best Regards,
- Victor

Hi, we have changed cdn the same moment but try now. You wont see any isues

Contact page – https://prnt.sc/01g01puJHj1K almost 9 seconds

Over on – https://prnt.sc/IYyFh-c3t6E6 8.5 seconds

shop page – https://prnt.sc/elSdTy27T_MM 5.6 seconds and it takes the same time to apply filter and update the products – https://prnt.sc/a9dvxbYsvrPx

Best Regards,
- Victor

Hi,

I have a question regarding the search bar. When we try to find a product, the search works correctly, highlighting the category it belongs to but without indicating the tick inside the checkbox. Is there any way to activate it?

Thanks in advance

Do you have any suggestions on this? The filter is good, but somehow I am missing some “features” that could implement it.

We are sorry, but we currently do not have any recommendations regarding this matter. As a support team, our main responsibility is to ensure that the current plugin functions properly. However, we are constantly exploring ways to improve the plugin and welcome any suggestions or ideas you may have on how to implement new features.

Best Regards,
- Victor

ok! thanks anyway

We have Filter Everything pro. I can see that the filters don’t appear one all of the pages I need. For example I have them all on the Shop page: https://mcdm.inventivewd.com/products. But when I go to an Archive page they don’t show up because they aren’t set in Where to Filter? field: https://mcdm.inventivewd.com/manufacturer/universal/.

This is because I have the filter set set to show on the Common WordPress Pages -> Shop page. If I change that filter set to show up on Common WordPress Pages -> All Archive pages for this post type it will show up on the Archive page.

How do I set a Filter Set to show up on both the Shop page and the product archive pages?

Do I have to create two of the same filter set (one to show on the shop page and one to show on the archive page). Is there another way to set it up (like in a sidebar) that would work better?

Hi mminten

Here is support for accounts who purchased the plugin, and if you already did it, please write your request from the account where you purchased it.

Best Regards,
- Victor

I have the plugin blocked even though I bought the license with extended support. This is my purchase code:

4c223496-4915-4fda-99c7-158cf0673862

Done! I just sent the PM

I sent another PM with the correct credentials. Please confirm if you received it.

Hi franciscomonroy

The license was activated and everything is working well now.

Best Regards,
- Victor

Hi, Im having an issue where i cant display filters for the shop template. I can only see filters i set up to individual product categories. Its very wierd, because the filter it does shows when when i have my admin account logged in. Here some screenshots: Logged in: https://snipboard.io/P1z749.jpg Incognito mode: https://snipboard.io/9QySq0.jpg Filter settup: https://snipboard.io/J2uhFm.jpg

Site: https://ceitsa.com/tienda/ Site with active filters: https://ceitsa.com/product-category/potencia-electrica/arranque-motor/arrancadores/

Hi ILEE0404

We have checked the page and it seems like the issue was resolved as we can see filter sets on this page – https://ceitsa.com/tienda/https://prnt.sc/GD1LXoW7OaGy

Best Regards,
- Victor

Hi there,

Please can someone assist. I have been struggling with various elements of this plugin since a bought it a few months ago. Creating pagination with Ajax – even my theme developers do not understand the plugin documentation or the explanation I received in my support requests and are going to need to create a staging site to attempt to edit the template code. If the filter is set up for shop pages then it wont work on the archive pages (tags, categories etc). If you set up the filter for the archive pages it doesnt work properly on shop pages and you cannot set up a filter set for each because there is only one shortcode that represents all filters, so you have to create a filter for all posts. Then if you want a pop up filter on mobile, and on desktop you want filters to appear in landscape along the top of the page, there is no documentations explaining how you can set it up, nor how to do it without changing the design of mobile filter? So I have to use a different filter plugin for desktop.

Support would be greatly appreciated.

Thank you

If in short, you can use a hook in order to place your custom canonical on the indexed page – https://prnt.sc/uo3664rukW3i or to place it on the page that is not indexed as well.

The rest based on each page or what type of SEO Rule and so on is a custom functionality that should be written by you.

Best Regards,
- Victor

Hi Victor, sorry I am not understanding. Can we take one example. This is the filtered URL that I need to place the canonical tag on but I cannot because it is a filtered URL (https://winedrop.co.za/shop/category-red-wine/), and it needs to point to the category page (https://winedrop.co.za/product-category/red-wine/) as the primary URL. How do I adapt that code you shared into the child theme functions.PHP editor? (I need to do it for all category URLs and all tag URLs etc.) Many thanks

Here is a simple example.

function modify_canonical_for_smartphones($canonical, $context) {
    if (function_exists('flrt_selected_filter_terms')) {
        $selected_terms = flrt_selected_filter_terms();

// prod_cat is a URL prefix for your filter you need to modify it
// smartphones is a filter term in the prod_cat filter you need to modify it as well
        if (!empty($selected_terms['prod_cat']['values']) && 
            count($selected_terms['prod_cat']['values']) === 1 && 
            $selected_terms['prod_cat']['values'][0] === 'smartphones') {
            return 'https://example.com/custom-canonical-url';
        }
    }

    return $canonical;
}
add_filter('wpc_seo_canonical', 'modify_canonical_for_smartphones', 10, 2);

Best Regards,
- Victor

Shoot! We purchased the wrong plug-in; the client wanted another.

Could you issue a refund?

607c913d-7fa9-4e0e-80aa-1af0151bbf6c

Disregard. Delete.

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