Hi geoffreyb13

Creating pagination with Ajax – even my theme developers do not understand the plugin documentation or the explanation I received in my support requests and are going to need to create a staging site to attempt to edit the template code.

Here is an example of what we were talking about:

div class product-pagination-container div product container /div div pagination container /div /div

If you choose the id or class of product container for AJAX settings, it will update with AJAX only product container. So if pagination was showing 20 pages it still will show 20 pages. But if you choose class ‘product-pagination-container’ which has both product/pagination containers inside AJAX will update them both and if there are only 20 products found it will show 2 pages. Also, for infinite scrolling and loading more pagination for WooCommerce, there is this plugin that is compatible with our plugin – https://wordpress.org/plugins/load-more-products-for-woocommerce/

If the filter is set up for shop pages then it won’t work on the archive pages (tags, categories, etc). If you set up the filter for the archive pages it doesn’t work properly on shop pages and you cannot set up a filter set for each because there is only one shortcode that represents all filters, so you have to create a filter for all posts.

You don’t need to create a separate shortcode or anything else. If you are using one shortcode and place one filter set on the “Common WordPress pages” + “All archive pages for this post type” it will display the filter set across all of the archive pages. Then create another filter set for a shop page, add the same filters, and place it only on “Common WordPress pages” + “Shop” and on the Shop page, you will have this filter set.

Then if you want a pop-up filter on mobile, and on desktop you want filters to appear in the landscape along the top of the page, there is no documentation explaining how you can set it up, nor how to do it without changing the design of the mobile filter. So I have to use a different filter plugin for the desktop.

If you are using shortcode you would need to add those parameters [fe_widget horizontal=”yes” columns=”3”] this will do the horizontal layout, max amount of columns is 5. If you are using a filter widget from the widget area then you need to turn on the horizontal layout and choose the amount of columns there.

To use the mobile pop-up widget on mobile, simply turn it on from Filters -> Settings -> “Special Pop-up Filters Widget for Mobile”

Best Regards,
- Victor

Hi Victor, thank you for the feedback. As I mentioned it still requires the theme template to be edited and lines of code added, it is not a plug and play. The theme developers wont simply edit the theme without first doing it on a staging environment.

My current setting is one filter set to “Common WordPress pages” + “All archive pages for this post type” and this filter is visible on mobile across my shop page and all archive pages (even though it doesnt stipulate shop page in the filter). I am trying to create a landscape view for desktop but it wont even show despite trying it on archive pages as well as changing my filter setting to only be on shop page and then adding the widget to the shop page. I cannot put it on the sidebar because I have the sorting widget in the sidebar and will conflict the layout so i try add it as a widget and select the landscape view when I add it. I am not sure why we can’t create a filter set and then that set creates a unique shortcode which really can then be deposited on any page. Thank you

Hi geoffreyb13

My current setting is one filter set to “Common WordPress pages” + “All archive pages for this post type” and this filter is visible on mobile across my shop page and all archive pages (even though it doesn’t stipulate shop page in the filter).

If in mobile you see the filter button across all of the pages even if those pages never had a filter set placed on them, you can go to the filters->settings->experimental and turn on the “Hide opening widget buttons” option and use the filter button shortcode on the needed pages – https://filtereverything.pro/resources/shortcodes/#open-button

I am not sure why we can’t create a filter set and then that set creates a unique shortcode which really can then be deposited on any page.

Each page has a unique query, so you cannot just create a filter set and place it on any page to filter posts or products. That’s why you need to create a filter set and place it on a certain page.

You can add a horizontal layout using the shortcode [fe_widget horizontal=”yes” columns=”3”]

Best Regards,
- Victor

Hi Victor, what I am saying is that I am happy with the mobile filter working across all pages. But I want the desktop filter to be visible as I mentioned. Its not just that the landscape doesnt work, it is that the filter isnt visible at all? I have also tried by adding it as a widget and then selecting the landscape options and it also doesnt work? Thanks

Hi geoffreyb13

Ah, apologies for the misunderstanding. So the issue is that on the desktop the filter widget is not displaying on the page.

Could you please, grant us access to the /wp-admin dashboard as the old credentials aren’t working anymore? It seems like some conflict or anything, but we can fix it in the place from the dashboard.

Best Regards,
- Victor

Hi Victor, yes sorry soon after I first downloaded the pro version I got hacked so to be safe I deleted all recently added users. Please remind me of the process to get you access and what user I must set up? Thanks

Hi geoffreyb13

You can send the credentials to the wp-admin dashboard following this document so we can check it.

Best Regards,
- Victor

Thanks Victor, I have done this now and also added the link to the category layout part where I added the shortcode. I have added the widget to sidebar widget just to test but it also didnt work. You will see the current layout of the product filter that I use is landscape, I am trying to do the same but with the filter everything plugin rather than a separate plugin for desktop. Thanks

please dont worry about updraft plugin suggested on the documentation, jetpack has created a backup already 20 minutes ago. thanks

Hi Victor please note that I updated the filter everything plugin to the latest version and all my filters went blank on mobile, I have reverted back to the last version and now it is working again. Please can you let me know once glitches are fixed on the update. Thank you

Hi geoffreyb13

We have checked the site and the issue here is that the block that you placed with filters etc is simply hidden on the desktop – https://prnt.sc/k_pMKmmOVGQ2 if you turn it on and save it will show the filter widget on the page. You can edit the shop page with that page builder and turn it on to make it visible on the desktop.

If you installed the new version of the plugin you need to clear all of the cache and then update the filter sets, and everything will work and show.

Best Regards,
- Victor

Hi Victor,

I am not sure if you saw the info I sent you when I shared the details. I have created a container at the bottom of the category layout part page (I shared the link when sharing the login details.) The visibility is already set to desktop view and it isn’t working. I also already tested the one you referred to by making it visible for desktop and mobile but it doesn’t work. I created it’s own container for desktop as sometimes when changing padding etc for desktop view it affects mobile: https://snipboard.io/CUy2et.jpg. Please scroll to the bottom of the layout to view it.

Lastly please comment on when the glitch will be fixed with the new update as I have seen other people also having issues with it. I cannot update to the new version as all my filters are blank after updating so I had to restore the old version.

Thank you

Hi geoffreyb13

We make them all visible and yes it is visible as we said. If you place 20 more filter widgets, the filters will be displayed in the first one only. The rest will be empty. If you place another filter set on the same page it will appear in the second filter widget and so on.

You can see it on any category page or red wine.

Best Regards,
- Victor

Hi Victor,

This is really confusing. Let me ask it like this. I want to have the filter widget pop up on mobile (I have had to use specific CSS from my theme developer for that widget otherwise the filter widget button appears in the incorrect place on the page), AND also want it visible on desktop but in landscape view like I currently have with a different plugin on the shop and category pages: https://winedrop.co.za/shop/ https://winedrop.co.za/product-category/red-wine/

If I make all visible on that container it won’t appear in landscape view even if I select that option in the widget: https://snipboard.io/QzcFo0.jpg If I use the landscape shortcode you shared it doesnt appear in desktop at all and it doesnt open in mobile?

Please can you also comment on when the updated plugin will be fixed. As I said if I update the plugin then all my filters are blank.

Thank you

Hi geoffreyb13

Here is what you can do, remove all filter widgets and shortcodes from the template that you are placing on the page. Then place this shortcode in the needed place where you would like to see it on the desktop – [fe_widget show_selected=”yes” show_count=”yes” horizontal=”yes” columns=”4”]

Then go to the filters -> settings -> experimental -> and turn on this option “Hide opening widget buttons” It will remove mobile buttons from the site. Then place the shortcode of the mobile button in the needed place on your page – [fe_open_button] and everything will work nicely.

Please can you also comment on when the updated plugin will be fixed? As I said if I update the plugin then all my filters are blank.

Update the plugin to the latest version and let us know when you will do it so we can check it and fix it.

Best Regards,
- Victor

Hi Victor, thanks for feedback, in this case however I will need to create a shop filter set and also redo all my CSS to make the mobile widget appear in the right place. Regarding the latest version I cannot update it and wait until it is checked as it means in the interim that no one can use the filters on mobile as they are completely blank. I was hoping that there would be a patch to fix the issue before I update again? If I update it on 24th or 26 Dec will you be available to look into it? what is your time zone so that I can time it right and which day and time will work for you? Thank you

Hi geoffreyb13

We can check it 26th, Time zone in Ukraine (GMT+2) so we can check it from 13:00-15:00 would be the best time.

Best Regards,
- Victor

Thanks Victor, I am going to update it now so if you can look at it at that would be great.

Hi Victor, it seems to be working now. Not sure if it was something you did? Thanks.

Hi geoffreyb13

We are glad to hear that everything is working as it should. No, actually we haven’t checked it yet, but since you are saying everything is okay then it is great. As we said in previous answers usually it is all about cleaning the cache and updating the filter sets.

Best Regards,
- Victor

Hi Victor,

I finally got around to redoing the filters as you suggested in the thread. I had to redo a bunch of CSS to make the mobile filter align again, then tried to add the shortcode you provided so that it appears in desktop horizontally, however it unfortunately still doesnt appear at all: [fe_widget show_selected=”yes” show_count=”yes” horizontal=”yes” columns=”4”]. https://snipboard.io/87t5il.jpg I am adding this to my shop category layout part to test, also because I have created the filter for archive pages: https://snipboard.io/L1sycS.jpg It only appears on mobile as a pop up widget button still. As you can see on desktop the only filters showing are my themes filters that I am trying to replace with the filter everything filter but will only remove it once the filter everything filter is visible on desktop: https://snipboard.io/pb7k5r.jpg

Please let me know if I am missing something here and what I must change to make desktop filters visible.

Thank you

Hi geoffreyb13

You have two filter widgets on the page, so we created another filter set and placed it on all archive pages, so now in desktop mode you see the filter set that we created and it is in horizontal mode, and the second filter set you see in the mobile mode.

Best Regards,
- Victor

Hi Victor,

Thank you for the feedback. I am trying to work out how to add the boxes around the edges like in the demo. Does this require CSS? Do you have the styling already preset by any chance? Ideally to look like the current filter with rounded edges and adaptable border size depending on the word size: https://snipboard.io/V1GmdI.jpg

If that isnt possible then to get it as close as to the demo styling that had 4 boxes https://snipboard.io/H05ixN.jpg https://demo.filtereverything.pro/horizontal-views/color-blue/brand-hm/category-technology/

This is how it currently looks as I have brought the margin in from the right. But you can see the dropdown arrow is squashed against the next filter: https://snipboard.io/sSFtAq.jpg

I am going to hide it in the meantime so that I dont have 2 filters visible. When I do filter it there are 2 sets of chips duplicated for some reason – when I untick the chis options then none show. When I drop down a filter it also shifts all the products down instead of overlaying them even though I increased the Z-score to 5? https://snipboard.io/E8FquJ.jpg https://snipboard.io/mi587X.jpg The product count in the dropdown is also different to the total at the top: https://snipboard.io/WMdRij.jpg

Thank you

Hi geoffreyb13

1) The styles. In the demo, the dropdowns are used in the filter, not checkboxes with the folding option, not the radio button with the folding option, a dropdown where you can choose only one option. If you want to use folding on top of the content then you need to write your custom CSS styles for it.

2) About 2 chips, you can go to the filters -> settings -> general and remove unneeded hooks from here – https://prnt.sc/D7Ob4fRgggFw

All styles are made via custom CSS code, that you can place in the filters->Settings->Experimental->Custom CSS

In order to find the needed styles you can use browser tools and inspect the needed element. Then use those classes to customize them. If you are not familiar with CSS we can only recommend hiring some dev on platforms like Upwork so we will do it for you.

Best Regards,
- Victor

Hi Victor, please can you urgently assist. It was working fine but now the mobile view is completely misaligned on all shop and shop archive pages. It should have the filter widget on the left of the “Sort by” container and should be toggled. However this has stopped working and is not untoggled down the right-hand side of the page. Please could you assist as it randomly just stopped displaying correctly. thank you

https://snipboard.io/t047SC.jpg I am getting these errors for the plugin.

Hi Victor, apologies, it was because my site transferred nameservers and didnt detect an SSL certificate so it blocked the plugin. It is working again now you can ignore my message. thanks

Hi geoffreyb13

We are glad to hear that the issue was resolved.

Best Regards,
- Victor

Hi Victor, for some reason after the last update, I can no longer select multiple products for attributes, whereas before the update it could? For some reason, I have never been able to allow it to select multiple tags even though if select that in the filter set, it acts like a radio button. https://winedrop.co.za/shop/ I would like the wine producer to be multi select, and would also like to make the varietals multi select but as I mentioned in the past when I changed it in the filter set it still didnt allow it. Can you see if I am doing something wrong?

Thank you

Hi geoffreyb13

Do you mean that you need a dropdown with the ability to select multiple filter terms? Like in this DEMO – https://demo.filtereverything.pro/horizontal-views/#3-columns

Best Regards,
- Victor

Hi Victor,

I sent a reply and came back to see if there was an update but it seems that my reply didnt go through. Yes I would like to be able to have the option to include multi select for the varietals and the wine producer on my site for both mobile and desktop as per this example: https://snipboard.io/qDtZEv.jpg You can view the shop page I am referring to here: https://winedrop.co.za/shop/ But I also have layout parts in each category and tag archive page that I would want to also allow the multi select as it is the same filter set.

Thank you

Hi geoffreyb13

Go to the filters -> settings -> experimental -> custom CSS and add those styles:

.wpc-filter-set-2450 .wpc-filter-title{
  margin-bottom: 0;
}
.wpc-filter-set-2450 .wpc-filter-content{
  position: absolute;
  left: 0;
  right: 0;
  background: #fff;
  /*box-shadow: 0px 5px 5px rgb(0,0,0,0.1);*/
  z-index: 10;
  border-radius: 2px;
  padding: 20px 20px;
}
.wpc-filter-set-2450 .wpc-filter-has-selected .wpc-filter-content,
.wpc-filter-set-2450 .wpc-opened .wpc-filter-content{
  border: 1px solid #cccccc;
  border-top: none;
}
.wpc-filter-set-2450 .wpc-filter-header{
  padding: 9px 19px 10px 19px;
  border: 1px solid transparent;
  border-bottom: none;
}
.wpc-filter-set-2450 .wpc-filter-header{
  border: 1px solid #cccccc;
}
.wpc-filter-set-2450 .wpc-filter-has-selected:not(.wpc-closed) .wpc-filter-header,
.wpc-filter-set-2450 .wpc-opened .wpc-filter-header{
  border-bottom: none;
}
.wpc-filter-set-2450 .wpc-wrap-icons{
  line-height: 1.5;
}

Then go to the page you have your filters widget on and inspect the filter widget in order to find its ID – https://prnt.sc/9j3SiL-VXk3f and use it in this CSS instead of 2450 with your ID

Inside the filter set settings, you need to enable the “folding” option for the filters from the “more options” and use the checkbox, labels, or radio button in the “View in Widget”.

Best Regards,
- Victor

Hi Victor, thanks for response. That worked Do you know how to make the chips also display in landscape by any chance? https://snipboard.io/v5qPJz.jpg

Hi geoffreyb13

Try to add this in the Filters -> Settings -> Experimental -> Custom CSS

.wpc_show_bottom_widget .wpc-widget-top-inside .wpc-inner-widget-chips-wrapper .wpc-filter-chips-list {
    display: flex;
    flex-direction: row;
    overflow: auto;
}

Best Regards,
- Victor

Hi Victor, we finally managed to get the pagination working with ajax activated! On mobile after I make the initial filter selection I click “show” and all works fine, but when I then open the filter box again and make a selection, instead of allowing me to click “show” again, it instead automatically goes back to the shop page and has a light grey screen overlay that doesnt go away unless I tap on the shop page. scrolling doesnt make it go away so it is a bad user experience. Can I make the filter only action with the show button on mobile without impacting desktop where I dont want the apply button? As we cannot select what filter set we want to show where, I am not sure which filter set is showing on mobile and which is on desktop. Many thanks

I just saw this on the side notes so it must mean that we still haven’t found the correct block that allows ajax, plus pagination without messing up the user experience :/

“The Pop-up widget disappears after selecting a filter. In 99% of cases, the reason is that as the HTML id or class of the Posts Container you specified a block that contains both: the filtered Posts list and the Filters widget. By default, the Filters widget is closed, and when the content on the page is updated through AJAX, the Pop-up is also updated and returns to the closed state. Please set the HTML id or class of the Posts Container as recommended in this article…”

Hi geoffreyb13

Please send a link to the page with the problem so we can check it out. You can also record a video of the issue so we can better understand what’s going on.

Generally, there is no support for accounts whose support period has expired following the support policy.

We will help you once we have addressed all requests from accounts with valid support periods. Please note that this process may take some time, possibly days or weeks.

If you want to receive it faster, please extend the support period. We will prioritize processing the request for supported accounts.

Best Regards,
- Victor

Thanks Victor, I will try test possibly with a layout part in staging. I wanted to ask about canonical tags as the filtered URLs are indexed and ranking higher than my category URLs in some cases. The theme developers said that I must ask the filter developer because it isn’t working in the functions php editor when they tried. Is this something you can support with (once I renew my paid subscription?). Thanks

Hmmm, but how exactly can we help here? There is a hook “wpc_seo_canonical” you can use it to change the canonical URL. But you are looking to change the priorities? Or what exactly? Because we are a bit confused.

Best Regards,
- Victor

Hi Victor, Thank you for the prompt feedback. I am needing to tell google crawlers that this filter URL: https://winedrop.co.za/shop/category-red-wine/ needs to point to this category URL as the primary URL: https://winedrop.co.za/product-category/red-wine/. The code they added to functions.php didn’t work and they are developing code for the themify filter to automatically be the canonical tag, but i obviously use the filter everything filter not the themify filter, so they have said that I must reach out to the filter dev? I’m not exactly sure what can be added from the filter side? How would I implement that hook on certain filter results and point them to the correct category or tag URL? Thanks

Hi geoffreyb13

You can check this function in the plugin itself, with all of those hooks. You can give it to your developer, and he will figure out how to work with it.

    private function canonical()
 {
        if( ! $this->isNoindex() ){
            $urlManager = Container::instance()->getUrlManager();
            $canonical = $urlManager->getTermUrl();
            $parts = explode("?", $canonical);
            $canonical = FLRT_PERMALINKS_ENABLED ? user_trailingslashit($parts[0]) : $parts[0];

            if( isset( $parts[1] ) ){
                parse_str( $parts[1], $get );

                foreach ( $this->get('allqueriedvalues') as $slug => $filterData ){

                    $slug = ( isset( $filterData['wp_entity'] ) &&  $filterData['wp_entity'] ) ? $filterData['e_name'] : $filterData['slug'];

                    if(
                        isset( $get[ $slug ] )
 &&
                        isset( $filterData['values'][0] )
 &&
 ( $get[ $slug ] === $filterData['values'][0] ) ){
                        $canonical = flrt_add_query_arg( $slug, $filterData['values'][0], $canonical );
 }
 }
 }

            $canonical = apply_filters( '', $canonical, $this );
            echo sprintf('<link rel="canonical" href="%s" />', esc_attr($canonical) )."\r\n";
 } else {
            /*
 * To allow developers to display canonical on the filtering results pages with noindex status
 */
            if( $this->isFilter() ) {
                $canonical = apply_filters( 'wpc_seo_canonical', '', $this );
                if( $canonical ) {
                    echo sprintf('<link rel="canonical" href="%s" />', esc_attr($canonical) )."\r\n";
 }
 }
 }
 }

Best Regards,
- Victor

Hi Victor, the theme developers said that the code is for the filter plugin specifically and they are not familiar with it and if code needs to be added (canonical tags to point the filtered URLs to the archive URLs) then the plugin developer will need to help and add code to the child theme editor. Is this something you are able to do? Thank you

Hi rinkanscontact

If this is an archive page in that case in the “Where to filter” you should choose “common WordPress pages” + “All archive pages for this post type” and it should appear on this archive page.

Best Regards,
- Victor

Thanks, it worked, but now the same message appears on the single post sidebar, but on the sidebar I do not want to have any filters, I want to have a sidebar with the same info as for example in the blog.

Oh, don’t worry about that. You can see it only as an admin, similar to the edit filter button. It won’t be visible to any users. If you want to place any filters there you can create another filter set and place it there. If not, then just do not pay attention to it. It is just one sidebar with widgets shown across all of the pages, but the filter widget will appear if you place them on those pages.

Best Regards,
- Victor

Thanks for the help. Is there a way to display filters on archive page and custom sidebar on the single post page ?

Yes, you can create another filter set and place the filter widget on that single post page. And simply specify the location from the “Where to filter” to that single post page.

Best Regards,
- Victor

Yes, thanks, but I want to add custom sidebar to single post view via Appearance->Widgets, but cannot do it as I still get the message regarding filters. Any possibility to change the filters options so that in post archive I get filters and in post single I get custom sidebar (done via Appearance->Widgets).

Hi checkedappliances

Thank you for choosing Filter Everything PRO.

You can choose either “common WordPress pages” + “all archive pages for this post type”. Or if you want to place it across all product categories, “product categories” + “all categories”. Or if those are pages, you need to choose “Pages” + “name of my page”

Best Regards,
- Victor

can u provide a step by step breakdown of what i click to add the filter widget to all the shop pages including the categories from my website. The website is www.checkedappliances.com and as you can see it only shows the filter widget in the shop(all) page and none of the others

Well if those are the single pages, you need to create a separate filter set for each of those pages, and choose where to filter “Pages” + “My certain page”.

Create a filter set for categories and choose where to filter “Product categories” + “Any category” – https://prnt.sc/5Xv35ewNDk8Z

Best Regards,
- Victor

ok we followed these steps and the filter does not show on the page we set it to. Also, when it does apply to that page, we need to have it set for only the categories that fall within that section, Not all the categories available

There are no filters in the Filter Set yet. Please add them to the Filter Set related to this page.

Filter Everything debug

this is what it says on that page but we do have it set to the page specifically

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Also, please send pages where the filter set should appear so we can set it up for you as an example.

Best Regards,
- Victor

already sent the credentials. Please use the login link to enter.

Hi checkedappliances

We created the test filter. Added categories and product tags as filters (others have no idea where to search for them, as there are no attribute colors with color terms and others from the list). Also, we have placed the filter set on all product categories.

If you need to place only on the specific categories from the list, you need to create multiple filter sets and place each one of them on a specific product category.

Best Regards,
- Victor

credentials sent.

Hi rachelgale1

Please send the license key as well, so we can activate it on our back.

Best Regards,
- Victor

Sent.

Hi manwlios

Thank you for choosing Filter Everything PRO.

Yes, that is absolutely normal behavior. You can create a filter by stock status. You need to choose while creating a filter “custom field” and use meta key _stock_status so you can choose “in stock” or “out of stock” options. Same like in this demo – https://demo.filtereverything.pro/example/by-stock/ and of course you need to turn on use for variation for the stock status filter.

Best Regards,
- Victor

Hey Victor,

so i need to change every little url on my website or on my advertizing that uses links with filter options? This is a dissaster in terms of SEO and UX.

There is no use in displaying out of stock variations on filtering.

Sorry to say but you have to mention this on the plugin description. If i knew i was not going to buy it.

I’m really disappointed beacause exept this crusial functionality the plugin is almost perfect.

There was this code snippet to make out-of-stock products hidden by default – https://gist.github.com/wpserve/6bb6d1c7141f23b058a1ca726ca57372

“This is a disaster in terms of SEO and UX” Honestly saying all the top online selling platforms are using such filters as “in stock” or “available”.

Best Regards,
- Victor

I dont disagree. But be in the shoes of the customer for one minute. Why the customer will ever choose a filter that says in stock or out of stock. He just needs to see shoes in his size. This approach makes no sense.

PS. As other members mentioned, the above code dont work.

We added it to the dev list to check it and provide an answer as soon as we get it. It seems like it was lost on the list of checks.

Best Regards,
- Victor

So we are waiting for a solution?

We spoke to the dev team directly and they should check it in a couple of days, so in 2-3 days there should be a solution.

Best Regards,
- Victor

Ok thank you very much.

Hello there, do you have any update on this matter?

Hi valueservice

Thank you for choosing Filter Everything PRO.

The license key issues can be read here – https://filtereverything.pro/resources/license-key-issues/ Please check what type of error you get because there is a huge difference between “Unknown Error” and “Invalid license key”

If you have the “Unknown Error” you need to send the credentials to the wp-admin dashboard following this document and the license key (not the purchase code) so we can activate it on our end.

Now about the ACF custom post type. If that custom post type has an archive page, you can place it there (Common WordPress pages + All archive pages for this post type). If it doesn’t, you can place the filter set on the page where you display that CPT and choose the correct query in the “And what to filter”.

Best Regards,
- Victor

Hello Victor

License is active now but still I am not able see the Propertiry ( custom post type ) on list page

filter shows but Property does not show,

it also WPML but I don’t that can be issue

in admin “And what to filter?”

does not show more option, only shows “No WP Queries matched the post type “Property” found on the page”

can we have short call then I can show you the issue

Hi vitallyq

Thank you for choosing Filter Everything PRO.

Do you mean that in mobile mode the filter button appears across all of the pages? If yes you need to turn on the “Hide opening widget buttons” option from Filters -> Settings -> Experimental. Use a shortcode to display the filter button on mobile mode only on the needed page, the shortcode is [fe_open_button] more about shortcodes can be read here – https://filtereverything.pro/resources/shortcodes/

Best Regards,
- Victor

Thank you, how to find ,,Filter Set” id? Other question, I use AJAX and when filtering not show product image. Can you help? I use Jetpack.

You don’t need to specify the filter set id. But you can get it when editing the filter set in the URL. There will be a number.

About the AJAX-related issue, you can find it here – https://filtereverything.pro/resources/ajax-related-problems/ in short you would need to find the needed function and reattach it on the ready event.

Best Regards,
- Victor

when I add shortcode [fe_open_button] in the phone I see this message ,,There is no filter widget with ID 122638 on this page” and I don’t know what to do next.

Just try it without ID at all just use [fe_open_button] that’s all.

Or you can send the credentials to the wp-admin dashboard following this document so we can check it for you and help to set it up.

Best Regards,
- Victor

Yes, last time I add without ID. Already sent the credentials.

We see that you have placed the filter set on the shop page, but what type of shortcode or widget area you are using to display it on desktop and mobile? As we do not see our filter widget on the shop page. Can you please explain it to us? So we can help you with it.

Best Regards,
- Victor

Hi gilad330

Thank you for choosing Filter Everything PRO.

Can you please send the link to the page with the issues so we can check it? Also, what are you using on that page created by Elementor to display your products?

Best Regards,
- Victor

Thank you Victor,

I am developing my website locally so I can’t send a link. Anything else might help?

In order to show the products I am using Woocommerce shortcode: [product_category category=”themed-items”]

And for the filter I use this shortcode: [fe_widget]

Thanks

Hi suchi5

Please send the link to the pages with the issues and detailed step-by-step instructions on how we can trigger those errors. So we could check them and provide the solutions.

Best Regards,
- Victor

https://has-environmental.com/category/sound-and-vibration/sound-level-meters/

Please click on the filter and select any brand. Once you select the filter, it filters the items, but I want the filter to work only after I click the apply button. This is my first query.

My second query is that the tick symbol only works on hover, so it doesn’t make sense. After I click the check box, the tick should appear, and if I click again, it should be removed.

My third query is: Please check this link: https://has-environmental.com/products/  .. You can see the application list once you click the filter it is not order properly. There are 6 application so it should come as 2 rows and 3 columns but the order is messed and also I want to know how to order as my wish for example I want soud and vibration as first item 

We have checked the pages. As we see, you are using a pop-up filter widget for desktop and mobile. Here’s the thing – https://prnt.sc/t7slQm1losl4 this apply button is not working as it should when you are using the pop-up widget. It is working differently.

Best Regards,
- Victor

Can you pls check the desktop view actually it should filter the items after clicked the apply button but now it filter once click the check box and what about my other query?

It is filtering everything on the desktop – https://prnt.sc/32PyGU_DuQR5 but closing the filter right away, but not sure how you made it work like that, but still need to open the filter again to hit apply to apply filters.

And here also working – https://prnt.sc/1JbEEI-c1j-2

We are a bit confused by your realization, and that’s why we cannot understand what you would like to make at the end.

Best Regards,
- Victor

https://has-environmental.com/category/sound-and-vibration/sound-level-meters/ Please go to this link and click filter. It should filter the items after clicking the apply button, but it filters the items suddenly once I click any one of the check boxes as well as close the filter

On this page when you click on filter term it closes that pop-up window and shows the number – https://prnt.sc/oEf9HXo7wVHi but it does not actually filter anything you need to open it again and hit apply – https://prnt.sc/eQcEcoezGDlW then you will have filtered items – https://prnt.sc/AKUhgyDH3Cd0

So you need to stop it from closing when choosing any filter term to not open it a couple of times. How to do it? Not sure, since you make it somehow on your own, this is a custom thing.

Best Regards,
- Victor

I need to remove the first action.. yes you are correct it did not filter anything when we are not hit the apply button but it closed the window. It filters the items once we click the apply button as you said. So my question is how to stop that action (it did not filter anything when we are not hit the apply button but it closed the window.)

Why it loads each time when we click the check box .. It should not load each time.. It should load after we hit the apply button

We do not have the answer to that, as we do not know in which way you created that pop-up window for the desktop. It is not a default pop-up like for mobile, because if you use it on mobile you will see that it is not closing when you choose any filter terms. Unfortunately, we cannot help here.

It loads every time to update the links and counters and the availability of other filter terms when you choose any of them. So you will see live updated options that are available for you. There is no possibility of turning this process off at this time.

Best Regards,
- Victor

okay can you check on my other query

My second query is that the tick symbol only works on hover, so it doesn’t make sense. After I click the check box, the tick should appear, and if I click again, it should be removed.

My third query is: Please check this link: https://has-environmental.com/products/ .. You can see the application list once you click the filter it is not order properly. There are 6 application so it should come as 2 rows and 3 columns but the order is messed and also I want to know how to order as my wish for example I want soud and vibration as first item

My second query is that the tick symbol only works on hover, so it doesn’t make sense. After I click the check box, the tick should appear, and if I click again, it should be removed.

It works like this, if you click on the checkbox it will make it check and update the rest filter terms availability, then you can click on it one more time and it will remove it and again run the avaibility check and display the rest filters.

As to the second issue, you can choose the order of filter terms from the filter set setting click on the needed filter -> more options -> and choose the sorting order.

If you want to set the order manually, you can check this page – https://filtereverything.pro/resources/hooks/#terms-before-display-hook

Best Regards,
- Victor

i could not find the more options