8948 comments found.
Hi, I get an unknown error when trying to activate te licence key. I sent an email to reset the activation of the licence, after we moved website on url adonia-store.fr, with purchase code and other stuffs. Have you received tha request ? Thank you, Best regards
Hi arpega,
Thank you for choosing Filter Everything PRO.
We have sent the email back to you, that in order to deactivate it we need your license key (not the CodeCanyon purchase code). Please send us the license key via PM so we can deactivate it on all of the sites.
Best Regards,
- Victor
Email send. Thank you so much
The license has been successfully deactivated across all applicable sites. You may now proceed with activating it on the necessary ones. But also check this link if you’ll have unknown error – https://filtereverything.pro/resources/license-key-issues/
Best Regards,
- Victor
Thank you. I tried to activate license keys on production’s website. Always have an unknown error. I checked the link about license key issue : “To resolve this, we can activate it on our end, but you need to create a request in the place where you purchased the plugin. ” So can you activate it please ? What’s the instruction ? Thank you, Best Regards
Hi arpega,
Well, since you already sent us your license key, we need only credentials to your /wp-admin following this document
Please send it via PM.
Best Regards,
- Victor
It’s send ! Thank you
The license is activated and everything is working correctly.
Best Regards,
- Victor
Hi – I’ve found the compatability on your plugin to not be ideal on a mobile which has affected my decision to continue to use this plugin. I would like a refund on both licenses if possible… I notice you have 30 days as a refund policy, is it possible to get a refund on both licenses, one is over by 6 days? If not just the one refund will have to do – thank you.
Hi readingsads,
Do you mean that you didn’t make it work with your header and custom sticky container? If yes, those are simple CSS styling with correct z-indexes. If it is something else we can help you with displaying it correctly.
In the event that a refund is necessary, it is possible to request one by submitting an appropriate refund request through your account.
Please be advised that the responsibility for all refund requests lies solely with the author and not with the support team. It is important to note that the support team is not authorized to process any refund. Thank you for your understanding.
Best Regards,
- Victor
I contact the theme regarding the global header. Its not doable with what I want to do. I wont be needing it any longer.
Hi readingsads,
Do you mean that the theme developers could not provide the correct CSS code and how it can be fixed so it won’t appear on top of everything?
Best Regards,
- Victor
Hi Andrii, just a quick question I have as a user of your plugin. On your demo page (https://demo.filtereverything.pro/posts/) I can see that it is possible to show the hierarchy of categories/taxonomy terms AND show the sub-categories as well without manually unfolding. If I just tick the ‘Show Hierarchy’ box for my taxonomy in a filter set, sub-categories are automatically collapsed. Is there a filter or hook to enable hierarchical view with visible sub-categories/sub-terms? Thanks in advance!
Hi enoversum,
You can check the code for it here here – https://gist.github.com/wpserve/aaa55f33224196671883116d6f694e32
In general, there is no support for accounts whose support period has expired following the support policy
But we can help you later after all requests from accounts with valid support periods will be processed. It may take some time – days or weeks.
If you want to get it faster, please extend your support period and this request will be processed in the first queue for supported accounts.
Best Regards,
- Victor
Hi Victor, thank you so much for your help. I understand I would normally need a valid support period, so I’m grateful you helped me anyway! The code is working flawlessly for me, so case closed. Again, thank you for your help 
!
We are glad to hear that everything is working.
Best Regards,
- Victor
Hi
We are experiencing a problem with your plugin.
The problem concerns the price filter:
Indeed when saving it, it is indicated that the filter prefix must contain at least one alphabetical symbol and then another error: this prefix is not authorized because it already corresponds to a taxonomy name or term already used on your site. Please use another prefix.
https://prnt.sc/GUT8Jh9HhBIVIt is therefore impossible for us to save the price filter on our store. Do you have a solution ?
THANKS
Best regards
I had forgotten a problem concerning only the store page.
Indeed, on category pages it works but not on the Shop page.
Our problem is that when we check a filter, the page does not update with the selected filter and nothing happens.
Can you help too?
THANKS
Hi sprotheau,
Thank you for choosing Filter Everything PRO.
The URL prefix should be entered and should be unique, try to use any prefix like “test_prefix_for_price” and hit update if it will save it without any errors.
Also, make sure that you have deleted all of the filter sets from the trash. Please check if your plugin is registered or in blocked status.
If none of those will work, please send the credentials to the wp-admin dashboard following this document so we can check it.
Best Regards,
- Victor
3rd problem.
In the mobile version, still on the product category pages, the filter button did not work, so I added the shortcode so that it appears. But this does not work as expected. Indeed the button now appears, and the filter for the category in question is clearly selected in gray in the filters. Only when I select another filter, it is not taken into account on this page.
Can you see this please? If you need admin access, we will provide one THANKS
Identification information send as planned by email
We set the correct query in the “and what to filter?” so both filters are working correctly, Shop and categories.
Best Regards,
- Victor
Thanks for your quick help!!! Best regards
Hi, Just implemented you amazing filter.
But need to now several things
1. How I can filter price on product? 2. How to know meta key for ACF field?
anyway I implemented it in https://staffinc.co/products
Best, Agung Asmara
Hi Agung Asmara,
Thank you for choosing Filter Everything PRO.
1. Choose to create a filter by numeric meta key and place them in the “meta key” field _price
2. In ACF you can find it as a name.
Best Regards,
- Victor
And another question
I need to separate search form(on top of product list) and other filter(on sidebar)
what is that possible to implement multiple filter group, if possible, how to make it work?
Also, how can I implemented this filter on product archive template on theme builder. since the filter always return, “No one Filter Set is related to this page.”
Hi mahadamaraditya,
You can place two filter sets on the page, all you need to do is use two shortcodes or two filter widgets on the page or as many as you need.
Please note, that the same filters will work simultaneously.
Create a page using this archive template and place the filter on this page.
Best Regards,
- Victor
ok thank you
We’re using the Filter Everything Pro plugin on our website and have been pleased with its performance for a single listing view. However, we’re now looking to extend its functionality to work seamlessly with both card and list views. Currently, we’re unsure of how to configure the plugin to achieve this.
We kindly request your guidance on the necessary steps or settings adjustments to enable the plugin to filter content in both card and list views using a single filter. Your prompt assistance in this matter would be highly appreciated as it’s crucial for our website’s user experience.
Hi alinawazbt,
Thank you for choosing Filter Everything PRO.
Can you please provide more information on cards and list views? Also, would be nice if you could send the link to the page so we can check it.
If you are referring to that on your site you have a switcher to change views from cards to lits just changing CSS, it should work fine without any problems.
If you mean that you wave two queries on the same page, one responsible for cards and the second one for list view and use one filter set for both of those queries won’t work. You can use a second filter set for that purpose but the filters should be different to work not together because if you have two filter sets on one page with the same filters they will work together (they will filter both queries), but counters won’t show correct information.
Best Regards,
- Victor
here is the link for the website https://wewill.bt-ho.com/adult/resources/ where we are using filter, there will be a filter button which include popup filter and underneath we have clear all button and theme switching options to switch card view to list view
currently we have 2 deferent view for the same listing, and the same filter should be applied on both view but it is working on a single listing view
Could you please provide more details on how your list view works? It appears that it is not just a case of switching styles, as these are two different elements, so how they should work together? The list view one is most likely using another query to display the posts.
Additionally, we have observed mixed content issues on your website that we would strongly advise addressing.
Best Regards,
- Victor
we are using to listing items with different view and we are switching these 2 view with JavaScript by click on 2 icons, When clicking on icon it show 1st and and hide 2nd. Both listing have different view/skin but have same post type and data. how can we adjust this plugin to filter data on both listing view?
Can you please send the credentials to the wp-admin dashboard following this document so we can check it? And provide the answer if it is possible or not.
Best Regards,
- Victor
website credentials are already shared which include required details. Please let us know when you get assess if it.
Thanks
Hi alinawazbt,
Okay, so each view has its query, Cards (query1) and List (query2). Those are not applying different styles, this is two different queries and elements.
We have applied the second filter set on the same page (“Test filter to work for two filters”) added the same filter in that filter set and chose another query, so one filter set has query1 and the second one has query2 and they work together as long the filters are the same (at least the first filter as we didn’t add any more).
Best Regards,
- Victor
Dear Support Team,
I wanted to inform you that we have successfully resolved the issue we were facing with the Filter Everything Pro plugin. We can now filter content seamlessly in both card and list views using a single filter.
We appreciate your prompt assistance and guidance in this matter. Your support has been invaluable in enhancing our website’s functionality.
Thank you once again for your help.
Best Regards, Nawazish Shah
Hi alinawazbt,
Thank you for your warm words about our service. I’m glad that your issue was solved.
If it is possible I would be thankful for a positive review about the plugin here on CodeCanyon – https://codecanyon.net/item/filter-everything-wordpress-woocommerce-filter/reviews/31634508
Thank you in advance!
Best Regards,
- Victor
Hi,
i tested the plugin on my dev environment and it was ok. Now that I disabled it and wanted to activate on the designated domain, I cant.
Please help!
Hi 47hg59vrhg,
Well, do you have any errors? like “Unknow Error” or “Invalid License Key” or anything else?
You can send us your license key via PM not in the comment section, and we can deactivate it on all of the sites it is currently activated.
Best Regards,
- Victor
I am unable to activate. Have sent login details as requested.
Hi TheVacuumPouch,
Thank you for choosing Filter Everything PRO.
The license was activated and everything is working well.
Best Regards,
- Victor
Thanks, I have added filters to my shop page but they don’t seem to be working. I select an option with three products and I am still shown all the products, nothing changes. Any ideas?
Go to the filter set settings and in the “And what to filter?” choose another query hit update, and check if it is working.
Best Regards,
- Victor
HI,
I’m unable to activate the license on my site. I keep getting an ‘unknown error’. I have removed the plugin and re-installed ,disabled all add-ons but still get the error.
Hi idkl1914,
Thank you for choosing Filter Everything PRO.
It seems that your server does not allow connection with our license server. We can activate it on our side, but we need the following things from you:
1. Credentials to your /wp-admin following this document
2. And your license key.
Please, send all these via PM (don’t forget to add the license key, not the purchase code).
Best Regards,
- Victor
The license was activated and everything is working well.
Best Regards,
- Victor
Thank you!
Hello Sir, Can I please know, for how many different websites can I use your Plugin after purchasing it once. Thank you
Hi claravitorianet,
Thank you for your interest in the Filter Everything plugin.
It’s a lifetime license that you can use on two sites, one stage and the second is prod. Or both prod if you don’t need any stage sites.
Best Regards,
- Victor
When my customers tap the filter button on a phone, the filters appear to malfunction, and the filter overlay behaves strangely. This issue suddenly emerged without any prior warning.
Here is a link to a product page. If you switch to the phone or use the Inspect Element phone size feature, you’ll be able to observe the issue I’m referring to.
https://www.bashsmusic.com.au/product-category/piano-keyboard/digital-pianos/Hi BashsMusic,
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
- Victor
sent the credentials
Hi BashsMusic,
We have checked the site and the issue is in your theme or custom styling with position sticky in mobile mode after applying any filter – https://prnt.sc/1FKczAPBybCb if you turn it off it is working and showing correctly.
Best Regards,
- Victor
Hello, I didn’t include this in the code at all. Is it possible for you to remove it for me? I understand that this may not be within your responsibilities, but I’m also encountering other PHP errors. Would it be possible for you to provide guidance on how to resolve them? Thank you.
Hi BashsMusic,
Maybe it is the theme styling or page builder, not sure what you are using. You can add the CSS in the Advanced CSS tab from the customization menu, using the classes from the screenshot to remove/rewrite those styles.
If the errors are related to our plugin, you can share a screenshot with us and we will provide you with relevant information. However, if they are unrelated, we cannot offer any assistance following the support policy. It is advisable to hire a developer from platforms like Upwork to fix them for you.
Best Regards,
- Victor
I’m unable to activate the license on our development site. I keep getting an ‘unknown error’. I have removed the plugin and re-installed the latest version but still get the error.
Here’s the purchase code: 356b64df-337c-47df-aa98-af3a360abdb8
Development site IP: 104.244.120.38
Tx.
Hi maxim74,
Thank you for choosing Filter Everything PRO.
It seems that your server does not allow connection with our license server. We can activate it on our side, but we need the following things from you:
1. Credentials to your /wp-admin following this document
2. And your license key.
Please, send all these via PM and please make sure that you added the license key in the message with credentials via PM.
Best Regards,
- Victor
Sent the credentials and followed the instructions. Tx.
The license is activated and everything is working well.
Best Regards,
- Victor
Thank you Victor – will there be any potential issue when we finally go live and switch from our IP to proper domain name?
Hi maxim74,
If any issues do arise, please don’t hesitate to contact us and send the credentials and license key via PM. We will activate it within a matter of minutes.
Best Regards,
- Victor
I am experiencing an issue where my filter is not updating the products shown when clicked. For example, the product categories are all correctly shown but when a category is clicked, nothing happens to show the filtered products. When filtering the price or in stock, it updates the categories filter accordingly, however the products themselves do not show in the loop. I’m using the archive products widget in elementor to display the products.
Hi kirkjames1,
Thank you for choosing Filter Everything PRO.
Go to the filter set settings and in the “And what to filter?” choose another query and hit update then check the workability.
Please note, that the plugin does not display products, it is only filtering them. So if the category pages do not display products they won’t appear while applying filters. You need to display products in order to filter them.
Best Regards,
- Victor
I had multiple queries, not sure why. I changed my ‘Where to filter?’ to Common Wordpress Pages -all archive pages for this post type and ‘What to filter?’ to Product query #4. Now it works as expected. Thank you!
Hi kirkjames1,
We are glad to hear that everything is working correctly.
Best Regards,
- Victor
Hi. i have issue with the plugin.On my page where i display posts from custom post type and have filters which filter posts via acf fileds and i have a problem.For example i have here 7 posts with these acf region https://yithemes.com/themes/plugins/yith-woocommerce-membership/?utm_source=wp-premium-dashboard&utm_medium=yith-woocommerce-membership&utm_campaign=plugin-row-meta and in sidebar filter show correct number 7 but when filter it show only 1 result on fronted…same for some other filters https://prnt.sc/t1jw48xpkgyx Also on another test site i have this memeber plugin https://yithemes.com/themes/plugins/yith-woocommerce-membership/?utm_source=wp-premium-dashboard&utm_medium=yith-woocommerce-membership&utm_campaign=plugin-row-meta and filter works wine with admin but not with customer plagin role..simple wont filter anything
Hi mlopicic,
Thank you for choosing Filter Everything PRO.
1) The first issue. Can you please send the credentials to the wp-admin dashboard following this document so we can check it? Also, make sure that you have a filter set created with that issue so we can check it, please write the name of the file set so we can check it right away, in case there are multiple of filter sets.
2) The plugin wasn’t tested with the provided plugin as we do not have it on our hands. So we cannot say anything about their compatibility.
Best Regards,
- Victor
I sent
The first case with SW is solved. Create an ACF field with options, and choose the needed options on your case study posts. We have created a test ACF field and created a filter by it, you can check it at the bottom of all filters. Also, we applied those to the first 3 study posts those options.
When you are using the ACF text field and write the same names SW etc. it works correctly.
The second case is under investigation if we can do something about it.
Best Regards,
- Victor
As to the second issue, it is either some settings in the “YITH WooCommerce Membership” or not compatible with each other. Our plugin does not have any user role restrictions. You can contact “YITH WooCommerce Membership” support to ask about this type of issue, perhaps they can provide a solution to it, or correct settings. The plugin is not working only when using the membership roles. In admin or just without logging in everything is working.
Best Regards,
- Victor
But the issue remaining. As i said,you can see here as before, https://prnt.sc/sqZh1pvfakgk i have 7 posts with sw value in acf region and in all seven posts have the same value sw in that acf field in region. Before the filters on frontend are listed all and for example you can see here https://prnt.sc/6Fr7WWQ2vx3h some of those posts with sw value in region table(acf field) Also on the sidebar in filter region https://prnt.sc/0t8jcDvV9EFI are 7 values – posts values https://prnt.sc/2Nqdvc6WCCty and when filter show exactly 7 results https://prnt.sc/ZG5GxP4YYcOO and when filter it show just one on frontend as i said before https://prnt.sc/ZG1SLkZUzDTZ Thats the issue, some of the filtration simple dont show posts on frontend
Hi mlopicic,
As okay, we see the issue now. You either renamed the ACF field names (meta keys) and used them, or any other manipulations like that. The thing is that when you change the name in the ACF it does not change in the database and our plugin takes data from the database. We have created one more test option with the ACF text field and everything is working correctly as it should.
If you go into the database you will see that there are only two SWs with this meta key and only one is related to that post that you see – https://prnt.sc/VbsnyGY1hNMT
So you either need to create new ACF custom fields or add everything manually to the database, because ACF as we mentioned previously doesn’t change anything in the database. It doesn’t even delete them from the database when you delete any field.
Best Regards,
- Victor
Hi again, I did as you said, but the same problem still exists, I created a new acf field, again entered new values for that acf field in the single post type, and again not all results are listed on the frontend https://prnt.sc/7SrB6E_B3gZB https://prnt.sc/AVyWl7xE2Zt9
Hi mlopicic,
Did you use the same old meta key (name) for a new custom field? And in which way do you apply the data to the posts?
Best Regards,
- Victor
I use new metakey,new acf new meta, i made new acf filed and put new values in existing posts in that new field in single post.You can check it is new field region temp and old one is just region.
Hi mlopicic,
Well for the site with the case studies, we do not have access anymore. So we cannot check it and create it all ourselves. But please provide access one more time for us. You can even provide the links to all posts that should have this region, so we can create an ACF field with that and test it ourselves because we have a strong feeling that something isn’t right on your site.
Best Regards,
- Victor
If something wasn’t right on the site the other filters wouldntt work eighter but other filters work. I sent you credentials
Hi mlopicic,
We opened all 9 SW posts, and manually one by one changed the values to the AQ to test everything is showing correctly. Then one by one we set it to the SW and as you see here – https://webelliondesign.com/pepipe/case-study-pepipe/study_reg-sw/ the number is absolutely correct and it is showing all 9 posts.
We don’t know in which way you add the data to those custom fields that applied to your posts, but we have suspicions that you are using some global option to do it for all posts at the same time which is not working correctly because one by one post is working correctly.
Also, if you have any copy functionality plugins and so on, they might work incorrectly as well, trying to make it faster at the end causing a lot of issues because of their work.
Best Regards,
- Victor
But how some options work and some dont? That doesn’t make any sense if it was global then everyone would be working on the same way. I add values to every single post in that single post,acf iz made for cpt and it is shown in every single post and in every single post you put values for that post and display that in tables on case study page. What global option? I will check for copy plagin
Algright we have found the issue, 4 of the “NW” were added correctly rest of them had space at the end so it was “NW ” instead of “NW” that is your issue. We have deleted the spaces and it is working correctly. Please pay attention to such details when you add the data to those fields as they should be the same.
Best Regards,
- Victor
I didn’t enter the text but my colleague, can you give me a screenshot of the exact spacing you mean?
It looks like some type of new line or anything else, but it’s not just a space.
1) https://prnt.sc/AATOg9MZ8xbV
2) https://prnt.sc/AYxIXyAy8a1h
3) https://prnt.sc/IFBAcK94jFis
4) https://prnt.sc/2F18_isvxA21
And here is a good fact for you, in the old Region field and new Region field those values are absolutely the same with that new line or other symbol that looks like a space. So in fact no one was adding new data one by one post as they would be for sure different.
Best Regards,
- Victor
Hello, I have a custom query in my page-template which displays the post loop for 10 different taxonomies.
I want to filter all at once, but when I look at filter settings it shows up with 10 different queries. How can i globally set my filter to filter from all taxonomy queries on my page? Thanks
Hi support_acemsthailand,
Thank you for choosing Filter Everything PRO.
Well, you can place 10 identical filter sets, each with the same filters inside, and select a different query for each set. In theory, this could work together. You can use 10 shortcodes to display all of the filter sets, and you can simply hide them, only leaving one of them. It will make all 10 filters together if they will have the same filters. So in theory when you choose something in one filter set it will be chosen in all of the others as well.
Best Regards,
- Victor
Is there an issue with Getting a License Key? After approving Filter Everything to connect with our Envato account through the plugin Settings -> License tab, it simply redirects to a blank page. Unable to add the license for future updates.
Hi atrammell1,
Thank you for choosing Filter Everything PRO.
Try to follow this instruction using incognito mode.
Head to Filters -> Settings -> License and click the “Get your License Key” button.
It will take you to a new page where you can log in with your Envato credentials (with an account where you have purchased the plugin) and obtain your License key.
Best Regards,
- Victor
Hello! When we put 2 filters on a page and set Priority, one of the filters is not displayed correctly. Only the filter with higher value is displayed correctly. In the second filter we see a message about the absence of terns, although they are specified. Example: https://lapa.shop/city/kyiv/ How can I make sure both filters are displayed correctly?
Hi ruslanyh,
From what we should start, realization, right now everything is separated on different things like city attributes pages and categories and so on.
Here is what we would recommend in order to make it user-friendly and easy to keep up with new updates.
You can create three categories, dogs, cats, and products for them (make translations for them of course so each language will have the needed items)
Make those links (at the top of your site) send you to the needed category page, and place a filter set on the desired category for each language. Basically, you will have 3 filter sets (9 sets together as 3 for each language) Dogs, Cats, and Products.
When for example, you go on the Dog page (which should display all of the dogs) you will have a filter set with:
1) Breed
2) City
3) Any Other filters that you have like price etc.
You can make AND logic with radio buttons or dropdowns, so the user can choose one filter term from each filter and show items only that have all of those terms applied to them.
Create SEO Rules like any category + breed + city and when you choose breed and city you get an SEO like:
Buy dog/cat/product… husky/sphynx/toys… in Lviv/Kyiv/Vinnytsia…
The thing is that with product attributes “Any City” won’t work correctly as it will be applied to all of the terms (meaning in different languages as well). If you place them separately it will show correctly.
So a way out from this either create a filter set for each city attribute or change the realization that you have on your site right now. Which one do you think will be better for you and in your case.
Best Regards,
- Victor
Very difficult. Did we understand the point correctly: it is better to create sets of filters in categories, because they will not work correctly in attributes?
Hi ruslanyh,
We tried to explain how to make it easier. Because your approach was looking very difficult to maintain. But currently placing the filter set on “Any Attribute” will display it in all languages. Only if you place it on a specific attribute it will work for each language separately.
Best Regards,
- Victor
Hi, is there a way to sort our dropdown filter options alphabetical?
Hi mrijnwal,
Go to the filter set settings, choose the needed filter click the more options, and choose how you would like to sort your terms in the “Sort Terms by” dropdown.
Best Regards,
- Victor
Hello,
Is it possible to sort standard WP posts by category name using the sorting widget? Can you point me in the right direction?
Hi psstudiosinc,
Not really, but you can use the ACF custom field and apply it to the posts simply use “select” for the custom field and write down all of the categories as options to choose from, and apply the needed one to each post. In that can you can create a sorting widget by that meta key.
Best Regards,
- Victor
Hi, how can I display the filter on every page with the shortcode? [fe_widget]? Or display it within the search results
Hi deepcoding,
The shortcode is to display the filter widget if the filter widget is set up in the settings on those pages where you have placed the shortcode.
Basically, if you have category pages, you place a shortcode using a hook or even inside the template however you want, and in the filter set settings in the “Where to filter” choose “Categories or Product Categories” + “Any Category or Certain category name”. Same with singular pages, choose “Pages” + “Name of my page”. If you want to display it on the search page choose “Common WordPress pages” + “Search results page…”
Best Regards,
- Victor
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