374 comments found.
Is it possible to put the registration form on a separate page?
Hello,
Thank you for touching base with us and showing interest in our plugin.
Unfortunately it is not possible to put the registration page on a custom page. It is default woocommerce default registration page and we cannot make changes in the default functionality.
Thank you
Is it compatible with Woocommerce Version 5.2.1?
Hello,
Thank you for touching base with us and showing interest in our plugin.
Our plugin is compatible with latest WordPress and woocommerce.
Thank you
Pre-sales enquiry Hi, Is there any backend demo link? Also, I’m using Woocommerce Version 5.2.1 is it compatible with that version?
Hello,
Thank you for touching base with us and showing interest in our plugin.
Unfortunately we cannot provide access to backend demo due to security reasons.
Thank you
Hi,
I have some presale questions: Can I build different forms using this plugin? I am working on a project that requires several B2B and B2C registration, affiliate program, B2B marketplace registration and as customers.
Thanks you.
Hello,
Thank you for touching base with us and showing interest in our plugin.
Unfortunately our plugin is not a form builder. Our plugin add fields to the registration form.
Thank you
Hello,
Presale questions:
My website has Student roles and Teachers roles. We want to have the Students accounts to be automatically accepted upon registration. We want the Teachers accounts to be manually approved.
1) Is it possible with your plugin?
2) Is your plugin compatible with Elementor,is it possible to add a shortcode and customize it with Elementor?
3) Can your plugin work without Woocommerce?
Thanks in advance,
— GM
Hello,
Thank you for touching base with us and showing interest in our plugin.
Unfortunately, it’s not possible with our plugin because it does not handle the user role like you asked
No, our plugin does not work without woocommerce
Thank you
Hello,
Your plugin is not compatible with WPML. When your plugin is activated WPML does not work anymore. I checked with WPML support and it is your plugin that is causing the problem. How can we fix this problem?
Thanks
Hello,
Thank you for choosing Extendons as your WooCommerce provider. Apologies that you are facing issues.
In order for us to resolve the issue and get you going please log a ticket on our Support Center Email and a technical team member will assist you right away.
Go to this email and log a ticket: info@extendons.com
regards,
Hello, I need plugin like this on woocommerce shop so that users can select a user role during registration .. Is it possible to translate a registration form into multiple languages using WPML? Is it possible to translate user roles on the registration form in a multilingual way with WPML? Example: Select role: “Customer” (appears in English) “Kunde” (appears in German instead of Customer)?
Hello,
Thank you for touching base with us and showing interest in our plugin.
Yes you can select the user role on registration process during registration.
Our plugin is WPML compatible.
Thank you
Hi Extendons,
I have submitted an support request yesterday via the support tab, however until now I didn’t received any reply from Extendons. I have checked my junk mail folder too. Please assist!
Hello,
Thank you for choosing Extendons as your WooCommerce provider. Apologies that you are facing issues.
Unfortunately, we have not found/receive your email at info@extendons.com Please share your email as we have only got your comment
regards,
I have resubmit my email to info@extendons.com rather than your support tab above, please check and reply asap.
Hi
Yes got it and we have also reliedd back so please check communicate wth our support team via email.
Thank you
A pre-sale question: Can I edit from the admin the information of “read only” field? ”,
And is it possible to add a validation of phone number in the extra field?
Hello,
Thank you for touching base with us and showing interest in our plugin.
Yes admin can edit all the information of users from backend.
Please elaborate the validation you want to implement on phone number field?
Thank you
Is it still possible to get a refund for this plugin?
Hello,
Sorry to hear that!
Please open a refund request and our concern team will proceed further. You don’t need to ask for a refund here or mention it as you have to open a proper request to claim a refund.
The Envato support team can also take care of it for you.
Thank you
Hi i met a problem. after click “Register” button, i see “Oops! That page can’t be found.”
How can i redirect to main page after registration or show “Please wait an email until approved”
Thanks
Hello,
Thank you for choosing Extendons as your WooCommerce provider. Apologies that you are facing issues.
In order for us to resolve the issue and get you going please log a ticket on our Support Center Email and a technical team member will assist you right away.
Go to this email and log a ticket: info@extendons.com
regards,
hello, i purchased and installed your plugin. However, the following warnings are constantly displayed on the settings page. What is the reason?
Notice: Trying to access array offset on value of type bool in
Hello,
Thank you for choosing Extendons as your WooCommerce provider. Apologies that you are facing issues.
In order for us to resolve the issue and get you going please log a ticket on our Support Center Email and a technical team member will assist you right away.
Go to this email and log a ticket: info@extendons.com
regards,
Hi, I sent an email to support, I just purchased the plugin which unfortunately does not work.
Hello,
Thank you for choosing Extendons as your Woocommerce provider and apologies to hear that you are having issue with the plugin.
Please let us know from which email you have sent us an email so we can check and let you know ?
Thank you
Hi extendons, can you please go to your item edit screen and upload the “Optional WordPress Plugin” zip file? This will allow your item to be installed/updated via the official Envato Market plugin. Thanks.
Hi dtbaker,
Can you please guide us more in this regard? We don’t know which WordPress plugin we have to upload as a “optional WordPress plugin”.
Hi extendons, please upload the same main ZIP file that would be installed via Plugins > Add New in WordPress.
Okay got it, thanks
Hello, I am interrested in your plugin and would like to know if I can add a field of type “File” that my users can upload files inside their account area (not on the registration neither on checkout). Once the file is uploaded, can I check it and download it? Actually I am looking for a a way that my clients could send me some files through their private account. Thank you. Regards
Hello,
Thank you for touching base with us and showing interest in our plugin.
You can add the file upload fields but unfortunately not only for my account it can be added initially on registration page and after that you can access it on account page.
Thank you
Hello, I am facing a JS error and emailed support, hope they will solve my issue soon.
Hello,
Your email has been received and Support Center replied to your email so please contact us there and our Support Team will take care of it for you.
Regards
I’m also not able to save my configuration settings. Without these settings the plugin is very unhandy to use.
Is there a quick fix this issue?
Hello,
Thank you for choosing Extendons as your WooCommerce provider. Apologies that you are facing issues.
In order for us to resolve the issue and get you going please log a ticket on our Support Center Email and a technical team member will assist you right away.
Go to this email and log a ticket: info@extendons.com
regards,
I can’t save Extension configuration settings! I press constantly on the save button, but it does nothing. Can someone tell me whats going wrong?
Hello,
Thank you for choosing Extendons as your WooCommerce provider. Apologies that you are facing issues.
Your email has been received and Support Center replied to your email so please contact us there and our Support Team will take care of it for you.
Regards
Is it possible to add a coupon field in the registration form? Asking this because my WooCommerce product has free coupons that are separately sold by an affiliate. They accept money and give free coupon code to each buyer, who then comes and registers in my site using the free coupon code. Is this possible?
Example: https://p141.p3.n0.cdn.getcloudapp.com/items/yAu67wep/0b2eb346-650d-4883-bbd4-2f230795effd.jpg
Hello,
Thank you for touching base with us and showing interest in our plugin.
Unfortunately the functionality you referred to does not exist in our plugin.
Thank you
The default user role is not assigned Opt. And after confirmation, it is still written in Pending … Although, in fact, a notification came that the user was approved. https://www.loom.com/share/3bf1bc4c142e4359938dab6608a9912e
I solved it with the help of code, but if your plugin can do it without additional code, please let me know.
add_filter( ‘woocommerce_new_customer_data’, ‘bbloomer_assign_custom_role’ );
function bbloomer_assign_custom_role( $args ) { $args[‘role’] = ‘opt’; return $args; }
Understood how https://prnt.sc/xbb4ty
Hello,
Thank you for choosing Extendons as your WooCommerce provider. Apologies that you are facing issues.
In order for us to resolve the issue and get you going please log a ticket on our Support Center Email and a technical team member will assist you right away.
Go to this email and log a ticket: info@extendons.com
regards,
