1699 comments found.
Your service is the worse I ever experienced in this industry. With your game to always wait a few days (in this last case 4 (9!) days and you have still not responded) before to respond to a ticket you hope to discourage your customer not to bother you anymore after a few tickets with no or slow response. You leave your customers alone in total frustration. You are just in for the sale, and to do nothing afterwards. Your attitude to not respond in an orderly and timely manner is an insult to the intelligence of your customers, it is without any respect to them. You claim that your product is compatible with a number of page builders. In our case, using Divi, it is absolutely not. Your attitude of not responding to tickets kills the momentum a web-designer needs to have in his project. You do not care. Do not give us BS now that you are busy, ill or overloaded, you are just not performing. You seem to know little of German law, but we can tell you that even for purchases of around 49 euros it pays to go to court if only to expose you as a charlatan. We want our money back and forget about you and your product as quickly as possible. We give you until April 20 to resolve a refund with us, or we will take action.
Hi, we apologize for any inconvenience you had with our support assistant.
Can you please provide your ticket number to let us see the actual issue?
If you still don’t want to use our product, you can request refund here
https://codecanyon.net/refund_requests/newRegards
Hi, on MAC and Iphone the property listing is mis aligned or out of sync with alignment…kindly help..
Hi, this can be a conflict with the theme’s css. Can you please provide the URL to see the issue and I will send you a quick fix?
Regards
My properties are not appearing: https://www.homesbyrobinson.ca/property/1014-maplewood-drive/
Main page works: https://www.homesbyrobinson.ca/recent-properties/
Software is all updated. Can you help me with this. Thank you.
Jeff
Hi Jeff, Please open a ticket here and we will assist you accordingly.
http://clients.webcodingplace.com/supportRegards
Please help me and answer ticket number #9613 or email me , dave@cadamedia.ie
This is URGENT, The ticket is from 3rd March 2023
Hi, the email sent.
How do I display all of my properties on one page. I have used every variation of shortcode but it still continues to only list 10 properties on one page with pagination on the bottom. [rem_list_properties style=”3” posts=”20” orderby=”date” class=”col-sm-4”] This is the code I am using, have also used total_properties=”20” the page in question is https://hamgnt.com/pine-creek-apartments. I have also sent in a support message about an extension I bought and have heard no response. Can I please get a response so I can complete this project?
Hi, total_properties=”20” should work. Can you please try clearing the cache? or contact our support and we will see this issue.
Regards
hi, brought your plugin and installed it we are using liquid theme (hub), when we select single property as From Theme…it does not show image gallery, slider, features etc…
And also in the property listing page there is no search button…
Now we have selected single property style as Full Width…We are unable to remove the gap in the slide (left and right side there is 1/2 inch gap)...and we need auto play
Kindly help
our user name and password saica.live user name mishaal.ashok@gmail.com pass Dubai@Lux123
Hi, Please open a ticket here and we will assist you accordingly.
https://clients.webcodingplace.com/support/and please also remove the credentials from the above comment, because its a public forum.
Regards
Is there support? I sent a ticket 2 days ago and I still have no answer…
Hi, we will update you shortly.
Regards
Hello, do you know when you will update me? One week passed and still nothing. I need the website go live.
Hi, Can you please tell me your ticket number?
The ticket was created 7 days ago. Number: #9570
Any news?
We will update you in a few minutes.
I replied back there are still problems..
Hi, do you integrate with beachesmls? And how about new constructions like showingnew.com? Thanks
Additional questions: Does this also brings schools nearby, neighborhood, crime and other data from the property region? Thanks
Hi, regarding the beachesmls, please contact support@webcodingplace.com
You can display the nearby places on the map, or can manually feed those details adding additional fields in the listings.
Regards
Good morning, I use the Total theme. Main Container (Total) Width 1280. Maximum REM Container Width 1280px (REM Template Settings). Property list settings (WP Bakery) 3 columns, Images Height 200.
Why don’t they align correctly? Link: https://loserroimmobiliare.it/
Hi, Please paste the following code in the custom CSS box
.rem-style-2 .content-container { min-height: 200px; }
Regards
I cannot reactivate the license on the same domain as the site I just refreshed. The site is j-group.com that was originally created on and I am trying to re-add the license back to j-group.com but it is saying that it is already there. I have cleared cache and tried in incognito mode.
Next issue is that the maps are not working correctly. It won’t allow me to find the address and use the map function. You can see an example of what is happening on this page: https://j-group.com/property/8860-8866-ladue-road-ladue-mo-63124/
Hi, Please send your purchase code to support@webcodingplace.com and we will reset it.
Regarding the map issue, the map seems fine. Is there any issue when creating a listing?
Regards
Hello, my site crashed, i reinstall plug-in but i dont register this. My old number 8073723b-e04b-42e1-ae5a-f1460fe0e7b6 thanks
Hi, Please send your purchase code to support@webcodingplace.com and we will reset it.
Regards
Dear Sir or Madame,
I bought your plugin and the installation was successful, but when I add the Purchase Code into the activation field, nothing happened. It still shows not registered and when I try to put the purchase code again in the field for activation it displayed that the code already in use for the domain.
Can you help me with this please?
Kind regards, Marcel
Hi Marcel, Please send your purchase code to support@webcodingplace.com and we will reset it.
Regards
Is there a way to hide agent info entirely on the frontend but still identify agent listing on the backend
Hi, yes there are a couple of options to do that. Please contact our support forum and we will guide you.
Regards
hi, can i integrate my idx account to authomatically show the properties?
Hi, which IDX provider you want to integrate?
i have a problem with plugin /home/ventayalq24sc/public_html/wp-content/plugins/real-estate-manager-pro/core.functions.php on line 597
Ha habido un error crítico en esta web.
Hi, Can you please open a ticket here and we will see this issue on your end?
http://clients.webcodingplace.com/supportRegards
Good evening, how can I create a Custom Search Fields like this? https://rem.webcodingplace.com/search-property/
I want to enter: city and other search fields
How can I do?
Thank you
Hi, if you’re using the shortcode, you can include the field names in the fields_to_show attribute of the shortcode.
If you’re using WPBakery Page Builder, you can enable the field in search module by checking the checkboxes against their names.
Please read this as well
https://wp-rem.com/online-documentation/shortcodes/search-form/Regards
Hello, I purchased the plugin. I would like to know if I can install demo6 in my website. thanks
Hi, Please contact support@webcodingplace.com and we will assist you.
Regards
Hello, are the properties translatable from the frontend?
Hi, are you asking for the multi language properties?
In item details description you write “Front End Property Submission” & “Recommended by WPML” so my question is, if I can translate with WPML property submissions from the front end.
or I have to go to the backend to translate a property?
Hi, sorry frontend translation is no available at the moment. Only submission of the original language is currently available.
Regards
So what it the way to translate a property submission?
It depends which plugin you use for the translation. WPML has a new way of translating properties and polylang has its own way, you can read the docs for further details
WPML https://wp-rem.com/online-documentation/installation/translate-using-wpml/ PolyLang https://wp-rem.com/online-documentation/installation/translate-using-polylang/Hi, are there any plans to support the Divi builder/theme?
Yes, we’re working on a Divi addon already which will available soon.
To Whom it May Concern
I have messaged the support in regards to this plugin.
I would like to request a refund please.
Ref number bd50eeed-a56d-4f5e-87ac-60e45b719dd8
Many thanks
Kind regards
Nathan
Hi Nathan, Can you please contact support@webcodingplace.com and we will see the issue you’re experiencing or will refund you.
Regards