2131 comments found.
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Hi there,
thanks for amazing plug-in! Everything is working but just two things:
1. For some reason price slider for [rem_map_search_form columns=”3” fields_to_show=”property_type,property_price,property_bathrooms,property_rooms” fixed_fields=”property_purpose|Vendita” slider_handle_color=”#00987D” search_btn_text=”Cerca”] is not showing. I mean it does not render the UI to adjust prices.
2. We’re tying to add similar proprieties on bottom of single property page following this: https://wp-rem.com/online-documentation/action-hooks/rem_single_property_page_tags/. But it’s not working with custom template (probably becuase missing hook). We tried to conver the code into a shorcode and it work but it does not filter by Property Type. Problem seems to be that we cannot retrieve ‘rem_property_type’.
Any suggestion? Thanks in advance
Hi,
For the price slider, please make sure it’s enabled from Settings → Search Settings → Search Price Range Selector and set to Price Slider. Once enabled, it should render correctly in the search form.
Regarding the similar properties issue, I’ve tested this on our local setup, and it’s working as expected. Could you please confirm which plugin version you’re using? Also, since you’re using a custom template, the hook might be missing there.
It would be best if you contact us at support@webcodingplace.com Or open a ticket so we can check this directly on your setup and guide you accordingly.
Regards,
I actiavted the purchase code on a development site, then had to delete the site and start over, and now I can not activate the purchase code on my new development site because it says it is already in use. There’s nowhere I can find to deactivate the previous instance (the development site has been completely deleted)
Hi, Please send your purchase code and site URL to support@webcodingplace.com, and we will reset it.
Regards
Hi, I bought an extension plugin for Real Estate Manager PRO, that is sending email reminder before X days an apartment of flat rending time is ending. We noticed that is not working as expected. It doesn’t send reminders for all flats or houses we rent. My website is https://properties.prosperious.eu. I can give you credentials to access and check if something is wrong configured.. Thanks
Hi, Please contact support@webcodingplace.com, and we will see this issue on your end.
Regards
Hi, your plugin used to work fine with the popular wordpress theme Blockscape, now for some reason the page with listings shows very messy, so probably some CSS conflicting with the theme. Can you please check? Also had to uninstall and reinstall your plugin to try to fix your CSS issue conflicting with theme and now says the licence is already used on same website? Can you please reset? thank you
The CSS conflicting seems to be related to the Bootstrap CSS if enabled
Hi, Can you please provide the URL, or better to open a ticket here, and we will assist you accordingly.
https://clients.webcodingplace.com/support/Regards
Hi, just tryed to create support ticket to reset the licence but doesn’t allow me to submit because support expired?
I actiavted the purchase code on a development site, then had to delete the site and start over, and now I can not activate the purchase code on my new development site because it says it is already in use. There’s nowhere I can find to deactivate the previous instance (the development site has been completely deleted)
Hi, Please try now
success, thank you!
Hi Support, I’m seeing two issues:
Documentation search is broken: the search box returns “Please try again later.. [Unknown error (1247)]” (see screenshot).
Country → States/Provinces not updating on frontend: when I change the Country field, the States/Provinces dropdown doesn’t reload (seems like a JS/AJAX issue).
Could you please confirm if these are known issues and advise the recommended fix/workaround (update-safe if possible)?
Additional issue: On the property search form, the “More filters / Filters” button doesn’t work. Clicking it does nothing and the additional filters panel never opens. Please advise the recommended fix/workaround (template/script involved and any known JS conflicts).
Hi,
The documentation search issue has been fixed now, please try again and let us know if you still see any error.
I’ve just tested the Country → States field on our development server and it is working correctly (the States dropdown updates when a Country is selected). Are you using the default REM fields, or did you create custom Country/States fields?
Regarding the “More Filters” button, could you please confirm which search style/shortcode layout you’re using? That will help us identify the related template and script.
We recommend opening a support ticket here and sharing your site URL, so we can check this directly on your installation and provide an update-safe fix:
https://clients.webcodingplace.com/support/Regards,
hi, does this plugin support image hotlinking? i have a site that uses thousands of images and im running out of storage. So im wondering if i could source these images from my cdn and save on storage bandwidth and speed.
Hi, this addon can be used for external images
https://github.com/rameezwp/rem-external-gallery-images/awesome! thanks for your quick help, plugin works perfectly.
```text Hi team,
Just a quick follow-up: it’s been 5 days since I opened my support ticket and I haven’t received any reply yet. Could someone please check its status or assign it to a support agent? I’d really appreciate an update.
Thank you, David ```
Hi David, we’re working on your queries and will get back to you with an update today. Thanks again for your patience!
Hi team, We are using your plugin for idr.sx website, but as we are stepping out from the agency, they told us to buy a new license key. So if we deactive the license key from the active site and thgen put ours that we are buying now, will that affect our active listings even for a minute?
and also, if we are activating the license on a temporary domain and later we are connectingg that domain to actual site domian, will that license automatically be registerd on active site domain?
Hoping to hearing from you soon – info@kihanmarketing.com—kirandasgupta14@gmail.com
Hi, deactivating or activating again will not impact or delete you listings.
You can safely deacctivate the license and active it on another site. and yes you can enable it on on a temporary domain until active site it setup.
Regards
Hello, please may you response to my ticket
Hello no one is answering my ticket
Hi, we will update you soon.
This is six days no one has attended to my ticket
Hi, we’re working on the responsive issues of your site and will update you hopefully today.
Regards
Update failed. In Wordress dashboard/Plugins I click “Update” and get the following:
Update failed: Download failed. Forbidden
Currently 12.7.1 looking to update to 12.8.1.
Hi, we’re looking into this issue.
Meanwhile, you can update by following this https://wp-rem.com/online-documentation/installation/how-to-update/Regards
I send you a ticket
Hi Support Team, I’m following up on my ticket submitted 3 days ago. I’m still waiting for a response and the issue remains unresolved.
Could you please confirm the current status and provide an estimated timeframe for the next update or resolution?
Thank you.
Hi, We will update you shortly.
Regards
Hi Support Team, I’m following up on my ticket submitted 3 days ago. I’m still waiting for a response and the issue remains unresolved.
Could you please confirm the current status and provide an estimated timeframe for the next update or resolution?
Thank you.
Hi guys. Once configured and being the woo estato addon a recurrent monthly/annual charge, Is there a chance to cancel the suscption if the brokers want to? If so, how do they do it? Just to make sure my client knows about it and I can explain it to him.
i want to confirm something before making purchase can be able to import the demo so i can now modify?
Hi, Yes, dummy data is also included in the plugin.
Thank you for your response, I hope the documentation on how to do it is included?
You just need to go to Tools -> Import -> WordPress Importer and choose the dummy file included in the plugin.
Please reply my ticket
please may you response to my ticket
Hello am still waiting for your response to the ticket i send to you?
Hi, we will update you soon.
great waiting
Hi guys. My client is thinking about offering a freemium scheme (publish one property for free and once liked, hopefully shoppping for a package will follow). Using the Woocommerce add-on what woud you recommend as a onboarding method to such idea? Or the native payment system would work better? Just pitching ideas. thanks in advance.
Hi, did you try this addon?
https://wp-rem.com/online-documentation/using-addons-extensions/woo-estato-paid-listings/Yes I did. do you suggest adding a one-property package with $0 USD price? I was thinking about it. Just a thought.
Yes, you’re right.
Hi guys. Does a plugin for social login works with REM? If so, Is there one that you would suggest? Thanks in advance.
Hi, you can use any Social Login/Register plugin that supports custom user role on registration.
Here is one I found: https://wordpress.org/plugins/miniorange-login-openid/You need to set new users as Property Agents, and it will work.
Thx a lot! Great product & support guys.
Can you change the labels on buttons like the ‘Search’ button? If yes, where?
Hi,
Yes, you can change the button label using the shortcode attribute search_btn_text. This allows you to customize the “Search” button text as needed.
More details and examples are available in our documentation here: https://wp-rem.com/online-documentation/shortcodes/search-form/Regards,
Hi,
Since one of the last updates, the shortcode “[rem_my_properties]...[/rem_my_properties]” shows every property. Regardless of whether it belongs to the user or not. The WordPress, the real estate plugin and all other plugins are up to date. PHP is on 8.1.
Regards Bernd
Hi Bernd,
The [rem_my_properties] shortcode shows all properties that are associated with the logged-in user. This includes properties where the user is either the author or has been assigned as an additional agent.
Please check the properties that are appearing and make sure the current user is not selected as an additional agent for those listings. If a user is set as an additional agent, the property will be shown in My Properties by default.
If you still see unexpected results after checking this, please let us know and we’ll look into it further.
Regards,
Hi,
I know how the shortcode [rem_my_properties] normally behaves. And that was the case until now.
For some time now – perhaps since one of the latest updates – the shortcode displays all properties, including drafts. The properties do not have any additional estate agents.
It is interesting to note that the total number displayed under the properties is 0. Nevertheless, all properties appear at the top.
Regards, Bernd
Thanks for the clarification, Bernd.
We’ve identified the issue and are currently working on a fix. An updated version should be released hopefully by tomorrow to resolve this behavior.
Thank you for your patience.
Thanks for the update. It’s fine now 
Regards Bernd
Please reset the license.
Hi, please send your license to support@webcodingplace.com and we will reset it.
Regards