Demo preview URL: http://support-demo.ultimatefosters.com
|Product||Original Price||Discounted Price|
|#1 Perfect Support ticketing & document management system:||$55||$33 . You Save: $22 (40%) —|
|#2 Multi-Purpose Form Generator & DocuSign||Regular License Original Price: $45 Extended License Original Price: $250||Regular License Discounted Price: $27 . You Save: $18 (30%) Extended License Discounted Price: $175 . You Save: $75 (30%) —|
|#3 UltimatePOS||$69||$48 . You Save: $21 (30%) —|
|#4 SaaS & Superadmin Module for UltimatePOS:||$149||$104 . You Save: $45 (30%) —|
|#5 UltimatePOS to WooCommerce Addon||$49||$34 . You Save: $15 (30%) —|
|#6 Essentials & HRM Module||$54||$37 . You Save: $17 (30%) —|
|#7 Advance Repair module for UltimatePOS:||$39||$27 . You Save: $12(30%) —|
|#8 Digital Product catalog & Menu module||$29||$20 . You Save: $9 (30%) —|
#9 Manufacturing Module,
CRM (Customer Relationship Management),
CMS (Content Management System, Landing page),
Accounting & Bookkeeping Module,
REST API module,
UltimatePOS Mobile App
30% Discount on cart amount above $150.
25% Discount on cart amount below $150
New Version 1.5 released June 13, 2022
Perfect support ticket system (or help desk ticketing system) & document management system
Support/Help Desk ticket system
This system helps one/multiple support agents to easily communicate with customers, keep details of all communication happening, maintain complete customer details, and many more.
A support system is a must-have for any company selling products or Services.
Document/Knowledge management system:
With a Knowledge/Document system companies can easily publish the complete document related to one or multiple products.
Document can be easily added, remove, or modified as per requirement. Also, customers can easily search their queries in documents, share documents with others, agents can share document with customers, and a lot more.
This type of system helps to reduce tickets.
This system provides the complete features set required for help desk. Check all the features below:
- Public/private tickets
- Ticket priority with Colored labels for easy understanding
- Select product in ticket
- Product license & support validation (Codecanyon & WooCommerce licensing integrated)
- Ticket Subject, Description & additional details.
- Configurable Instruction before opening tickets
- Unlimited Super admin
- Unlimited agents
- Assign agent to specific products
- Round robin automatic ticket assignment to agents
License & Support duration validation is done using Envato (all marketplace) & WooCommerce Licensing plugin.
- Envato (all marketplace)
- Woo Software licensing
- EDD (coming soon)
Canned responses are predetermined responses to common questions. In support, canned responses to frequently asked questions save a lot of typing time and effort.
- Add one or more canned response
- Response with merge/dynamic tags
- Private canned response
- Email & Inbuilt app notification
- Notification to customer
- Notification to agent
- Notiication on new ticket, ticket comments
- Configurable signature field for support agent
- Dynamic tags in signature field
- Auto-add signature on any reply by agents
- Send announcement message with start and end date
- Announcement to customers, agents or all.