I am having some issues, How can I get support ?
How to use PDF Viewer for WordPress Plugin ?
Please see Documentation page on ThemeNcode Website for instruction on using PDF Viewer for Wordpres.
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Solution of Common Issues with iThemes Security Plugin
If you are using PDF Viewer for WordPress and iThemes security in a site, iThemes Security blocks long urls and query strings which may prevent pdf viewer wordpress to work properly. Please have a look at the following screenshot to fix it: http://themencode.com/assets/images/iThemes_security_issue.png
Does it support 3D & Interactive PDF’s ?
No, Currently PDF Viewer for WordPress doesn’t support 3D or Interactive PDF’s. However, Links, bookmarks & attachments inside pdf are supported. Password protected pdf’s are also supported.
Does it support fillable pdf forms ?
Sorry, Fillable pdf forms are not supported.
Will you add more features to this plugin ?
Yes, We are getting awesome comments and feature requests from clients & our team is working hard to implement more features. Hopefully you will get the taste of more cool features very soon You can also submit a feature request. Click Here to submit a feature request.
Can I prevent Download and Print Completely ?
Currently it fits best for publicly accessible files. We do not recommend to use it for restricted files.
I have done some modifications to the plugin to suit my needs. Can I contribute that ?
Yes, Please send the updated files to email@example.com . We will review & implement if we think it can be a feature. You will be mentioned on a post of our blog for the contribution.
I Have a great idea to enhance the plugin, How can I share it ?
We always welcome your input. Please use contact form on ThemeNcode website to share your idea
I see a clone of the page in place of viewer
Please try deactivating and reactivating the plugin once from your wp-admin plugins page. If it doesn’t fix the issue, Please go ahead and create a support ticket on our helpdesk (https://themencode.com/helpdesk/)
- Please include the url to reproduce the issue while creating the ticket.
Can I use pdf files from external website/urls ?
Sorry, PDF files must be hosted under same domain to be able to be used within the PDF Viewer.