I am having some issues, How can I get support ?
Simply send an email to help@e.themencode.com . It will create a ticket on our helpdesk
Popular questions for this item
How to use PDF Viewer for WordPress Plugin ?
Please see Documentation page on ThemeNcode Website for instruction on using PDF Viewer for Wordpres.
WARNING: SESSION_START(): CANNOT SEND SESSION CACHE LIMITER – HEADERS ALREADY SENT (OUTPUT STARTED AT /HOME/XXXXX/PUBLIC_HTML/WP-CONTENT/PLUGINS/PDF-VIEWER-FOR-WORDPRESS/WEB/VIEWER-SHORTCODE.PHP:3)
Please go to the following link to fix this issue:
http://themencode.com/fixing-warning-cannot-send-session-cache-limiter-headers-already-sent/
Solution of Common Issues with iThemes Security Plugin
If you are using PDF Viewer for WordPress and iThemes security in a site, iThemes Security blocks long urls and query strings which may prevent pdf viewer wordpress to work properly. Please have a look at the following screenshot to fix it: http://themencode.com/assets/images/iThemes_security_issue.png
Does it support 3D & Interactive PDF’s ?
No, Currently PDF Viewer for WordPress doesn’t support 3D or Interactive PDF’s. However, Links, bookmarks & attachments inside pdf are supported. Password protected pdf’s are also supported.
Does it support fillable pdf forms ?
Sorry, Fillable pdf forms are not supported.
Will you add more features to this plugin ?
Yes, We are getting awesome comments and feature requests from clients & our team is working hard to implement more features. Hopefully you will get the taste of more cool features very soon 
You can also submit a feature request. Click Here to submit a feature request.
Can I prevent Download and Print Completely ?
Currently it fits best for publicly accessible files. We do not recommend to use it for restricted files.
I have done some modifications to the plugin to suit my needs. Can I contribute that ?
Yes, Please send the updated files to support@themencode.com . We will review & implement if we think it can be a feature. You will be mentioned on a post of our blog for the contribution.
I Have a great idea to enhance the plugin, How can I share it ?
We always welcome your input. Please use contact form on ThemeNcode website to share your idea
I see a clone of the page in place of viewer
Please try deactivating and reactivating the plugin once from your wp-admin plugins page. If it doesn’t fix the issue, Please go ahead and create a support ticket on our helpdesk (https://themencode.com/helpdesk/)
- Please include the url to reproduce the issue while creating the ticket.
Contact the author
This author will respond to buyers' questions and provides limited support through their own support system.
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View the item support policy
