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Support for TNC FlipBook - PDF viewer for WordPress

Support for TNC FlipBook - PDF viewer for WordPress

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ThemeNcode supports this item

Supported

This author's response time can be up to 2 business days.

Popular questions for this item

Can I Restrict PDF’s to a user/role ?

You can restrict PDF files using our WP File Access Manager Plugin. It works with PDF Viewer for WordPress.

I am having some issues, How can I get support ?

You can contact us using live chat or contact options available on the bottom right corner of TNC FlipBook Website

Does it support fillable pdf forms ?

Yes, Fillable pdf forms are supported from version 9.1

I have done some modifications to the plugin to suit my needs. Can I contribute that ?

Yes, Please send the updated files to cs [@] tncflipbook.com . We will review & implement if we think it can be a feature. You will be mentioned on a post of our blog for the contribution.

I see a clone of the page in place of viewer

Please try deactivating and reactivating the plugin once from your wp-admin plugins page. If it doesn’t fix the issue, Please go ahead and contact us using the options (Live chat, email) on our website
  • Please include the URL to reproduce the issue while contacting us.

Can I use pdf files from external website/urls ?

Yes, but you may need to setup CORS headers on the site you’re trying to use pdf file from.

Solution of Common Issues with iThemes Security Plugin

If you are using PDF Viewer for WordPress and iThemes security in a site, iThemes Security blocks long urls and query strings which may prevent pdf viewer wordpress to work properly. Please have a look at the following screenshot to fix it: http://themencode.com/assets/images/iThemes_security_issue.png

Any integrations available with known page builders like Elementor, WPBakery, Avada and Divi?

How can I suggest a feature?

You can post your feature requests here

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Contact the author

This author provides limited support for this item through email contact form.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy

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