Code

Support for PDF viewer for WordPress + FlipBook

ThemeNcode

ThemeNcode supports this item

Supported

This author's response time can be up to 2 business days.

Popular questions for this item

How to use PDF Viewer for WordPress Plugin ?

Please see Documentation page on ThemeNcode Website for instruction on using PDF Viewer for WordPress.

Can I Restrict PDF’s to a user/role ?

You can restrict PDF files using our WP File Access Manager Plugin. It works with PDF Viewer for WordPress.

Does it support 3D & Interactive PDF’s ?

No, Currently PDF Viewer for WordPress doesn’t support 3D or Interactive PDF’s. However, Links, bookmarks & attachments inside pdf are supported. Password protected pdf’s are also supported.

Does it support fillable pdf forms ?

Sorry, Fillable pdf forms are not supported.

Will you add more features to this plugin ?

Yes, We are getting awesome comments and feature requests from clients & our team is working hard to implement more features. Hopefully you will get the taste of more cool features very soon :) You can also submit a feature request. Click Here to submit a feature request.

I have done some modifications to the plugin to suit my needs. Can I contribute that ?

Yes, Please send the updated files to support@themencode.com . We will review & implement if we think it can be a feature. You will be mentioned on a post of our blog for the contribution.

I see a clone of the page in place of viewer

Please try deactivating and reactivating the plugin once from your wp-admin plugins page. If it doesn’t fix the issue, Please go ahead and create a support ticket on our helpdesk (https://themencode.com/helpdesk/)

  • Please include the url to reproduce the issue while creating the ticket.

Can I use pdf files from external website/urls ?

Yes, but you may need to setup CORS headers on the site you’re trying to use pdf file from.

Solution of Common Issues with iThemes Security Plugin

If you are using PDF Viewer for WordPress and iThemes security in a site, iThemes Security blocks long urls and query strings which may prevent pdf viewer wordpress to work properly. Please have a look at the following screenshot to fix it: http://themencode.com/assets/images/iThemes_security_issue.png

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Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy

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