185 Reviews
I'm not a fan of this item. The customization is so limited you have to do custom CSS to get it looking good. Not worth it for me. the functionality is ok I guess. It's super annoying the way it's set up for me. But other people seem t like it, so who am I to say.
Customer service responded about the purchase code not working. They got it figured out and my purchase was credited. So that's good I suppose
Lecture des fichiers PDF, idéale pour nos petits livres sur la vie de la commune.
Facilité de mise en place.
Merci !
I am beginning to like this product so much.
Author response
Hi hdaji,
Thank you so much for sharing your experience.
I have purchased this plugin 3 times ... and when it works it's amazing ... when it doesn't work it's horrible.
I just tried to register it on a site and it kept coming up as "invalid" ... even though I JUST purchased the license. I tried entering it multiple times and it just kept coming back as "invalid" "invalid".
So I reached out to support (which I paid extra for) ... I wait a full 24 hours for them to get back to me ... and when they finally do ... their advice is "try entering it again"
So I did– I entered it again ... and AGAIN it came back as "invalid".
So I (me, on-my-own) decided to try disabling and re-enabling the plugin and then I entered it again ... and that time it finally worked. So I FIXED IT MYSELF.
So when it works it's great. When it doesn't– you're completely on your own. And never NEVER pay for support because they are useless. I will never pay for it again.
Author response
Hi,
First of all, we're really sorry about the purchase registrations issues happening recently due to api restrictions on envato. We're trying figure out a workaround for this asap.
Regarding support response time, I just checked the times of response and it seems the ticket came in outside of our working hours. Our team replied within about 9 hours of ticket creation during our office hours.
Thank You
Very good plugin and amazing support! They fixed my issue through live chat vert fast.
after installing the plugin, only one pdf is displayed on each page
Author response
Hi,
I think you're missing something, You can embed multiple FlipBooks on the same page if needed.
Please contact us using live chat on tncflipbook.com or create a support ticket on support.themencode.com . Our team will look into the issues you are having and assist to get everything working for you.
Thank You
by Rsfz 8 months ago
Great plugin with responsive support. Recommended highly!
Brilliant product - works nicely. The support is outstanding as they are so fast and accurate. Thanks and keep up the good work
Author response
Hi sniemann,
Thank you so much for taking the time to share your experience. We're always working hard to keep the plugins maintained and ensure extra-ordinary customer support. Your appreciations keeps us motivated.
Thanks again
It don t word. The licence key doesnt work and when we import pdf its show other pdf import. SAD
Author response
Hi renardthibault17,
Please contact our support regarding the issues, Our team will look into this and provide a solution.
The issue with purchase code happens sometimes (right after purchase only) for propagation time with envato api which resolved automatically in a few minutes.
The other issue does not happen normally, we need to look at it to figure out whats happening.
Thank You
The support team is commendable, ethical and respectful cooperation.
Author response
Hi,
Thank you so much for taking the time to share your experience. We're always working to ensure a perfect quality product & outstanding support. Your appreciations truly motivates us on our way.
Thank You
Aucun flipbook ne peut être généré par ce produit. Je le déconseille fortement.
Author response
Bonjour,
Je ne sais pas pourquoi vous pensez cela. Veuillez partager quelques détails et contacter notre support si vous avez besoin d'aide pour le configurer sur votre site Web.
https://themencode.support-hub.io
Merci
The team was able to tell me how to fix the permalink issue quickly. Thank you.
by oraco 2 years ago
Excellent Plugin! The best PF Viewer I have found for my purposes. (Most others are simply a repackaging of a lightbox with a pdf inside it.) This plugin actually adds many useful features! Customer Service also very reponsive!
Author response
Hi rlblakey,
Thank you so much for taking the time to share your experience. We really appreciate this.
Very efficient!!!
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