ThemeNcode

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311 comments found.

I created a ticket over the weekend, but have not yet received a response regarding blank PDF embedded in iFrame. Your help is appreciated.

Hi, I’m interested in this plugin, but have some pre-sale questions:

1.- I want to use it to show my products after purchase it. So my customers will receive a link to the file(s) they purchased, Can I limit how many prints or downloads can be done with a specific link?

2.- Do you provide any help to link my products on woocommerce with the pdf files?

Hello, i purchase minuts ago and have a problem

PDF.js v1.7.225 (build: 17d135f) Message: file origin does not match viewer’s

Hi again, theres an option to disable copy/paste the text inside the pdf ?

i have a great plugin protect content, and works out of pdf no inside, i really need the visitor cant select the text of the pdf

thanks

Hi EvoRod, Please create another support ticket regarding this.

We’ll try to provide a solution.

Thank You

thanks

Support Ticket Opened [#277744]

Hello Kindly check I am having error : PDF.js v1.7.225 (build: 17d135f)Message: file origin does not match viewer’s Kindly respond urgently Ticket no is #754358

Hi conflutech, Just replied to the ticket. Please check your email.

Thank You

Hello, I purchased the PDF viewer plugin today and I am trying to figure out how to Disable/Enable ‘Document Properties’ from the top bar. Is there a way for me to do this?

Also, what is the ‘Current view’ option for? Nothing happens when I hover over this option except that is shows the direct path to the document at the bottom of my screen. I want to remove this fro the bar as well. Is that possible?

Pre-Sales Question: Hi, is there a way to link to the fullscreen mode directly? Thanks

Hi, Yes, The Link shortcode does exactly what you’re looking for.

Thank You

Thanks for the quick reply!

Hi, ​ ​I had a few questions about the pdf viewer before I purchase: ​ ​1) Is it possible to use jump links from one PDF to another? Example: PDF#1 has a link that goes to page 7 of PDF#2. ​2) Is it possible to use it with editable PDF forms so users can fill them out? ​3) If editable forms are possible, is there a way to popup an alert before someone navigates away from the form, so they don’t lose their data? ​ ​Thanks!

MHD1988

MHD1988 Purchased

Hello, I Have this problem PDF.js v1.7.225 (build: 17d135f) Message: Unexpected server response (0) while retrieving PDF Help Please

Hi, This error may happen if you’re using pdf file from another domain or the pdf file is protected.

Please make sure that the file is uploaded under same site.

If you still have issues, please create a support ticket on our helpdesk including the url.

Thank You

MHD1988

MHD1988 Purchased

I tried everything with no solved, sorry I asked for a refund and deleted the plugin. Sorry about that

Hi, We are here to help you resolve any issues, Please go ahead and create a support ticket (https://themencode.com/helpdesk/). We can issue refund if we fail to get the issue resolved.

Thank You

Hi. I sent you an email.I purchased and downloaded your plugin. I’m getting an error that says “The package could not be installed. No valid plugins were found.” when I’m uploading it. Please help. – ryan@lifeonfire.com

Hi, I’ve already replied to your ticket. Please check there.

By the way, which user account have you used for purchasing the plugin ? I can’t see purchased tag beside your username here.

Thank You

rajkom

rajkom Purchased

Hello, please check email. Thank You!

Hi, I am interested on this plugin, but I have some questions.

I want this plugin to convert a wordpress page to a pdf, with its images and structure.

Is this possible?

Thanks!

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