8611 comments found.
I don’t see the Vietnamese language option in the “add new language” section.
Hi. As you required I opened a support ticket in evanto for refund in September 19, 2025 (3 months ago). But No Answer from your side yet.
Hi,
It is with envato, which is outside of our control, you need to contact them directly for further details.
please let me know if there is any config still need to avoided this error “OpenAI Notification: ob_flush(): Failed to flush buffer. No buffer to flush. Please contact support team.”
please advise.
Hi,
You have buffering disabled in your hosting, following this doc on how to enable it: https://davinci.mintlify.app/advanced/streaming
Do you have plan to add mobile app or pwa? When?
Yes we have plans for both, one is already under development.
which one is under developement? and when release? dont say soon because if long time i want to add pwa myself
Soon, if you want it now, reachout to us for custom work, you are free to add anything extra by yourself at any time as well.
Your link to the documentation to upgrade is not redirecting properly
Hi,
Please refer to the comments below, this question was already answered
This comment is currently being reviewed.
AI Chat Pro is not in your 8.9 demo. Also not in marketplace
Hi,
Patience, we are in the process of uploading everything in the demo and to the marketplace.
Please check your server, https://davinci.berkine.me/documentation redirect to https://runwaylanderspot.com/ -> Blocked
This comment is currently being reviewed.
Hi,
We don’t own that domain anymore, correct link is documentation link has changed davinci.berkine.dev/documentation
Please update the url in the software with the correct link. Thank you!
Thanks, it is fixed from our side now, and will be pushed with next update, we missed that one.
The documentation link is not working, Berkine.me. There is this message: “This domain has recently been registered with Namecheap.”
Hi,
The documentation link has changed davinci.berkine.dev/documentation
This comment is currently being reviewed.
Presale question: Also are you planing to add vertex ai to use veo 3.1 directly instead of fal.ai. Thanks
Hi,
Yes we have plans for that to use native AI vendors for top video models.
BYOK allows user bring all their keys they have? Such as gemini,fal.ai,elvenalb…depend on what apis admin allow to? Thanks
BYOK is only for core features at this point. In extensions it is fully supported for Extended Chatbots.
I have purchased extended license where I can get marketplace coupon code ?
Hi,
Please create a support ticket here for further details: http://support.berkine.dev/
Hi. I want to buy extended licence but I have some confusion about your coupon related information. When I buy extended licence then I got some plug in free already. So now when I get 139 dollar coupon what will do with this coupon, can I use that to buy another pet feature that available on Store.
Hi,
We have both free and paid extensions, you can use this promo credits to get premium paid extensions, it is a limited time promo.
I have downloaded the new version, but there is no installation program inside. How should I proceed with the installation?
The issue has been resolved. Thank you for your help.
Great!
HI,
Any Christmas sale offer for the extensions?
Hi,
All extensions were on sale past 3 weeks already. We currently don’t have plans for separate extension sales.
Are you open for customization? I have already opened the ticket
Stay tuned, we will cover your question soon.
in extrenal chatbot can any one use chat bot with use of ai like filled with prefilled quation and answer or scan of whol;e webiste any one
You will need to customize the chatbot for that slightly as what you are asking is not a common use case for majority.
The website https://support.berkine.net/ is down and I can’t open a support ticket. My purchase key didn’t work during activation at the time of installation. I need help!
Hi,
Not sure where you got that link, it is incorrect, use the correct one: support.berkine.dev
Support Says BLOCKED, AI Voiceover not working, it was fine til the update. Hopefully they didn’t close. We just bought this script
Make sure that you are using our proper support ticketing platform: support.berkine.dev
Hello, I’m interested in the Davinci AI Extended License. Aside from specific paid add-ons/extensions, does this license cover everything? specifically, do I need to pay a subscription to you to keep the software working, or is it purely a one-time fee?
Hi,
License cost is a one time fee, license will be fully yours and the copy of the script after your purchase. For any preferred extra extensions, you can get them via our marketplace in the admin panel, we have both free and paid ones there.
Note that our extended license comes with some extra benefits, you can learn more about them here: https://davinci.mintlify.app/extended-license
not able to access your support, I tried just one time and it say : Sorry, you have been blocked You are unable to access berkine.net
we submit at first our ticket here : https://berkine.ticksy.com/ticket/4524420
and then we observe this : This support platform is no longer monitored by us starting from September 5th. For any support related questions please open a ticket at https://support.berkine.dev.
Right, use the correct suggested link above in your last message: support.berkine.dev
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