8613 comments found.
Hello, I’m interested in the Davinci AI Extended License. Aside from specific paid add-ons/extensions, does this license cover everything? specifically, do I need to pay a subscription to you to keep the software working, or is it purely a one-time fee?
Hi,
License cost is a one time fee, license will be fully yours and the copy of the script after your purchase. For any preferred extra extensions, you can get them via our marketplace in the admin panel, we have both free and paid ones there.
Note that our extended license comes with some extra benefits, you can learn more about them here: https://davinci.mintlify.app/extended-license
not able to access your support, I tried just one time and it say : Sorry, you have been blocked You are unable to access berkine.net
we submit at first our ticket here : https://berkine.ticksy.com/ticket/4524420
and then we observe this : This support platform is no longer monitored by us starting from September 5th. For any support related questions please open a ticket at https://support.berkine.dev.
Right, use the correct suggested link above in your last message: support.berkine.dev
I made the purchase, but the activation code I received during the purchase isn’t working.
Hi,
Please refer to your support ticket for further details.
Hello, I tried to submit a question through your support platform but couldn’t because the purchase hasn’t been completed yet. I’m submitting a few questions here hoping to get a response. Previously, I purchased a similar platform for several thousand dollars, but ultimately found that almost everything required additional payment, so I didn’t continue using it. Currently, I have a client who also needs your platform. I’ve reviewed the demo and the overall effect is good. I also understand there’s a $999 package that includes everything without additional plugin fees – I’d like to confirm if my understanding is correct? Please clarify if there’s any misunderstanding. If everything is fine, I can place the order immediately. Thank you.
Hi,
Yes that is correct, we provide premium bundle package that includes all current and upcoming paid extensions and themes, you can purchase premium bundle via the admin panel after installation. Make sure to get Extended license to have access to SaaS features if needed.
Can I understand that after purchasing the premium bundle package, I won’t need to pay for any future plugin extensions, right?
Yes that is correct
Okay, I will place the order now: first purchase a basic standard license, then buy the 999 package. This is correct, right?
Regular license does not have any access to SaaS features as was stated above, and premium package does not cover any of the saas features as well, so if you plan to run SaaS business to charge your end users, make sure to get proper Extended license
How do I upgrade now?
In addition, I found no installation guide files when making the purchase.
You will need to get a new Extended license and request a refund for your regular license: https://davinci.mintlify.app/extended-license
For installation process follow the docs, we have everything explained there
Okay, I will purchase now. After purchasing, how do I apply for a refund?
Reach out to us here and we will explain: support.berkine.dev
I have submitted the information, but no one has responded. Is it possible that they are not working today?
Patience, all cases are cleared there in their incoming order based on our working hours
Okay, thank you very much for your help. I will wait here for your reply. Thank you.
Hi It can be installed and expanded on localhost, and if you purchase a regular license, it can be installed on multiple domains.? Please help me Thanks
Hi,
You can install on a localhost and on one public domain at the same time. But you cannot install on multiple public domains regardless of your license types, it is always 1 active domain at a time per license, and you can always change your domain if needed by first deactivating your license on your previous domain.
when will you add staff roles?
where is the maintenance page?
why does my license type says no valid license
We don’t see your purchase badge.
Use your proper license and create a support ticket via this link for any questions: https://support.berkine.dev/
ok, will will staff roles be added, this should be a basic feature?
and where can i located maintenance page?
Yes it will be added soon
Demo 8.9? Thanks.
We will upload later today, devs been quite busy this week, stay tuned.
Hi,
I am interested on your extended license but I notice that you are very slow at implementing new image and video models.Kling 2.5 is not there, kling 01 out a couple of days is not there, Veo 3.1 either. Is there a reason why these models are not there in your demo section? It is what’s holding me back from buying
Hi,
They are just released, we release an update once a week in average, plus they are just minor updates on their original released which are already integrated into our script.
so, just so that I understand, do they need a separate API to run, or will they be added naturally within the API you set up for each of those accounts? I am keen to create something that stays up to date with the latest image/ video models so to me this is a very important aspect in my consideration… many thanks in advance
They are part of text to video extension that you can purchase via the Marketplace in the Admin panel, and it will need your API key from the supported vendor listed in the docs for this extension.
In your demo portal, which has the text to video, there is no option for Kling 2.5 and it has been out for over 3 months now, neither veo 3.1, and Kling just released 2 new models, Kling 01 and Kling 2.6. Is it fair to imagine that this is not a priority for your team and that if I am looking for something that is more image/ video I should look elsewhere?
Check the changelogs, everything is there already, we don’t update extensions in the demo
I bought the script file, installed it on hosting & domain name. But when I went to the App Market, there was no app. How can I get apps in the market?
Hi,
As shown on our live demo, everything is there and visible for everyone. Please create a support ticket to have a closer look: https://support.berkine.dev/
thanks. i installed it. where can i get the coupon code.
Reach out to us via our support portal for further details
I see the demo panel has an affiliate program section. But after installation, it is not there. Where is the affiliate?
Make sure you have an Extended License, and if so, install the SaaS business extension.
great! thanks for sharing quickly. i have enabled saas business feature. i’m afraid you’re busy, so i don’t open support ticket, i ask here for faster support. thanks for your quick support
What’s the difference between a Regular License and an Extended License? With an Extended License, will all plugins be available, or will they need to be purchased separately from the marketplace?
Hi,
This article explains you in details the diffrence between both licenses: https://davinci.mintlify.app/extended-license. Rest of the paid plugins not mentioned in the article are paid for everyone regardless of your license type, there are free extensions there as well available for everyone.
So if I buy a Regular License, I get a stripped-down version of the code?
With regular license you will not have any access to any of the SaaS features, that is the Envato license policy requirement.
What will I have then? Will I have access to the code?
Correct, you will have access to core features of the script
Hi,
I’m interested in purchasing your script, and I have a few questions before I commit:
1. Does the script allow users (or the admin) to use their own API keys for all supported AI providers (OpenAI, Stability, other)? In other words — is it possible to run the service entirely on users’ keys without relying on a single API key owned by the admin?
2. Does the “Regular License” include access to all features and modules (text generation, image generation, TTS/STT, code generation, video, etc.) out of the box? Or are there additional plugins/modules that need to be purchased separately for full functionality?
3. If there are extra plugins or paid add-ons, what are their names and current prices? Also — are there future updates or new modules planned, and how will they be handled for Regular License holders?
4. Are there any restrictions on monetization under the Regular License (for example — selling access, subscriptions, SaaS usage)?
5. Do you provide any documentation or guidance on integrating payment gateways and enabling users to use their own API keys and manage balances?
Thanks in advance for your help. Looking forward to your reply.
Best regards, Sergey
Hi,
1 – yes it already comes with personal API feature.
2 – regular license the core features, video generation is not a core feature and available via the extensions.
3 – checkout the Marketplace tab in the admin panel of the live demo, there you have list of all paid and free extensions.
4 – to have access to SaaS features, you need to have Extended license, refer to this doc to learn more about Extended License and its features: https://davinci.mintlify.app/extended-license
5 – there are already plenty of supported payment gateways that comes with the saas features of the script, adding custom one is up to you, or you can reachout to us or 3rd party dev team for custom gateway integration.
after successful installation of the script ,did the configuration etc , the front page ( landing page ) refuse to load. at the end it turns white, landing page url is set correctly, etc. whit should do
Hi,
Most likely you have configured something incorrectly, please create a support ticket with further access details to have a closer look: support.berkine.dev
When will the human agent extension be available in the marketplace?
Hi,
Stay tuned, we will upload it after black friday week, currently focus on few priority developments for our customers.
I am interested to buy the product but as most of the features are sold separately, I can see there is an offer on bundle, where I can see that. What is included in it, all the plugins themes, etc? and will it include future plugins as well?
+ also can i create my own plugin/ like small feature and add it into the script or is it not possible/allowed.
+is there any drawback or features that wont work on shared hosting.
TY!
Hi,
You can see all extensions under Marketplace and Themes tab in the demo, there you have information about Premium Bundle as well and cost for extensions, all of which are currently on sale only this Black Friday week, so don’t miss it.
You can create your own extension if you are good with coding on Laravel/PHP, we don’t impose any restrictions on that.
Davinci AI is built to work seemlessly on both shared and on VPS servers, our live demo is hosted on shared hosting.
Hi, still waiting for External Voice Chatbot.
Hi,
We will make it public soon, don’t worry, our dev team is currently quite busy with black friday asks and few custom work that needs to be finished this week. We haven’t forgotten about it.
Ticket #294 requires immediate attention. The dashboard link is not functioning after the v1.7 theme update. Please advise as soon as possible.
Hi,
Stay tuned, we are clearing all cases in their order, we never miss any cases.
I understand, but when we purchase and install add‑ons in our production environment, and they cause disruptions, we expect the fix to be prioritized.
We already replied to you 1 hour ago, simply reply in the ticket and wait for our response, as we said, we never miss any tickets and always follow the incoming order, comments don’t impact the queue order. Prioritization is only give to our customers with Premium Support subscription which anyone can subscribe via the Marketplace in the admin panel if needed, rest are covered based on queue order based on our support SLA, this is a standard process.
Hi, I want to create a SAAS based platform For Digital Marketing.
1) Can I start SAAS business with Regular licenece? Is there any restriction for Regular licence than extended licence?? 2) Can we create creativs, videos and schedule social media post on all channels like Facebook. Instagram, X/Twitter, LinkedIn, Youtube, GMB, Pinterest ect?? 3) Can we use SEO tools and also audit website with this tool?? 4) Can we generate landing pages with help of AI and use for lead generation campaigns 5) Can we fetch leads from Meta & Google campaigns and GMB (with help of extractor) by using AI?? 6) Can we also broadcast WhatsApp messages and chatbots by using official API of Meta?? 7) Email and SMS marketing is included?? 8 ) CRM features are included (For leads and tasks management)?? 9) Can we change theme or any paid theme available related to social media?? Or can we customize current theme with any drag and drop builder?? 9) Black Friday offer is also applicable on add-ons?? 10) Black Friday offer is also applicable for individual Add-ons??
Hi,
1 – you will need an Extended License for that. This link explains the benefit of extended license: https://davinci.mintlify.app/extended-license
2 – Yes you can with our Social Media extension.
3 – Yes you can with our SEO tools extension.
4 – We currently don’t have this feature, but you can list it on our feature request roadmap portal: https://davinciai.canny.io/
6 – Yes, our Whatsapp extension uses only official Meta APIs.
7 – Yes for email, sms support is on our roadmap
8 – you will need to be more specific.
9 – both are possible, we have several paid themes available for purchase as in-app addons and extensions.
10 – yes, all extensions are already on sale, don’t miss them, it will end by the end of the week and everything will move back to original prices.
5) Can we fetch leads from Meta & Google campaigns and GMB (with help of extractor) by using AI??
9 – both are possible, we have several paid themes available for purchase as in-app addons and extensions.
- There are only 2 themes available, please can you share link where more frontend themes are available??
What is the difference b/w Regular and Extended License?? Can we initially start with Regular License with all features and extensions.
5 – we currently don’t have such feature, but you can list it here: https://davinciai.canny.io/
9 – we have 3, check the Themes tab in the admin panel, more to come soon, or you can develop your own or customize the default one as needed.
To have access to SaaS features you need to have Extended license, previous link explains it all including added benefit of Extended license: https://davinci.mintlify.app/extended-license
1) Can we also add 3rd party extensions with help of webhook?? (webhook is available to integrate 3rd party software/CRM/ERP?? 2) Can we customize this script from our side (are you providing full source code without any restrictions?) 3) “One click update” option is available for new/upcoming updates?? 4) Automation for follow ups are available?? 5) AI Powered chatbot & virtual agents are available to handle queries, support, and on the fly customer interaction 24/7?? 6) Can we also customize left side Menu from admin dashboard (Need to change titles, services?? and also can we add service in menu with external link??
1 – all customizations are fully up to you, you will need to develop webhook integration by yourself, 2 – yes, 3 – yes, 4 – no, 5 – yes, 6 – yes with Menu Builder extension.
1) Can we also provide Add-Ons options to our clients?? 2) I hope discounts on paid extensions like SEO Toll, AI Social Media etc. is still available?? 3) Can we set country wise pricing with their currency? 4) Are you also provide Free installation with Extended /license?
1 – yes you can. 2 – you already missed that, it was up for the last 10 days and ended today, all extensions are back to their original prices since 10am CET time today. 3 – we currently don’t have such option. 4 – we provide paid installation service
1) Is there any chance to get discount on extensions?? I have idea or you are not mentioned last date so please provide discount. 2) Can we also send messages (Broadcast) and set automation (For follow-ups with this extension) without any other extension. https://davinci.berkine.me/app/admin/marketplace/purchase/whatsapp-bot
1 – it was for Black Friday only and was up and running since Nov 23rd, and it is over now, you had all the time to get your needed extensions with discounts as all of them had a good 30-40% off, but you decided to keep asking questions past 4 days, tomorrow the Super Deal banner will be removed and most likely you will miss that promo as well, so don’t miss those promo credits that can be used to purchase extensions at the Marketplace. 2 – yes you can set broarcast messages for the registered users as in script or email broadcast, has nothing to do with whatsapp.
1 – it was for Black Friday only and was up and running since Nov 23rd, and it is over now, you had all the time to get your needed extensions with discounts as all of them had a good 30-40% off, but you decided to keep asking questions past 4 days, tomorrow the Super Deal banner will be removed and most likely you will miss that promo as well, so don’t miss those promo credits that can be used to purchase extensions at the Marketplace.
- I want to clarify my doubt first before buying this script, that’s why I asked questions, and you haven’t mentioned any date to close the offer. I thought this offer would be active till the Envato Offer, which is 2nd Dec 2025. Anyway, thank you for your prompt reply.
Don’t see a reason why not, make sure that required php fucntions are enabled in your hosting, list is in the docs.
AI Youtube and AI RSS is not showing left sidebar even it is enabled in AI setting , Is it bug?
Hi,
Nope, most likely you didn’t enable it properly in the AI settings page or in the subscription plans. Please create a support ticket to have a closer look at your settings: https://support.berkine.dev/
Hi,
Can we get changelog for each an extension update?
Hi,
Changelog already covers critical feature changes and improvements.
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