6047 comments found.
Hi, sorry your support tickets is too many steps to send a ticket. My question is about the HUGE space between the label and the field, for example, the phone number field title is too far away from the field itself, is it possible to remove this huge space? Thank you
Hello,
Can you please share URL of the form where you have this issue? Our ticket system is not so complicated. Just you need to use your purchase code.
I have a pre-sales question. Can I make a form in which I provide a email(with a .doc file attached) to the customer after the payment is successful. The email should not be sent if the payment fails. Can I achieve this functionality using eform?
Hello,
I’m sorry, but this isn’t possible. You can manually send an email with an attachment to the user only after verifying the payment.
Hi,
i wanned to build a dynamic link based on the users answers in the form to show below different form elements. Everything works great so far however when i try to do a button or Textlink like this: https://example.net/e-bike-finder/?size=%M5%
it always adds a span> arround the value of M5 . how can i avoid this? I just want the value contained without any extra elements.
Hi Bmahesh, thanks for the answer but sorry, i dont understand. I just enabled the option called “Pipe Element Values to Labels and Description with template tags like M0 , F2 , O11 etc.” according to the manual here: https://wpquark.com/kb/fsqm/fsqm-form/interactive-form-piping-element-value-labels/
what i wanned to achive is to use the pure value within a link either in a button or rhich text link. Unfortunatly buttons do not work and for the rhich text he always adds the span arround the value which destroys the link 
I did not see any options to disable the span tag arround the value.
kind regards
Hello,
I apologize for the confusion. Unfortunately, Buttons and Rich Text elements are not included in this feature.
Hey, thanks for the answer. Is there any way to achive this? We need to generate custom links based on the input values of the user. I think thats a very usefull function! I am ready to implement custom code also, maybe i can add something to the functions.php? This is for a new website but without that feature i cant use eforms, which i rly would like to do, as i already familiar with this tool as i use it on 7 other websites 
Hello,
Apologies for the delay. Unfortunately, it’s not possible to include a Rich Text element in the URL, as it generates its own unformatted code that isn’t compatible with URL formatting.
You will need to use existing and supported elements.
Hello, can I write custom scripts or use webhooks to push data from eForm submissions to PostgreSQL and how would I do this?
Hello,
This can be achieved using the Easy SQL addon. It creates a dedicated table for form submissions, which you can then use for webhooks or other purposes.
It appears that your plugin is not compatible with PHP version 8+
Hello,
We don’t have any known issues with PHP version 8+. Could you please share the specific problem you’re encountering?
With php 8+ I get a fatal wordpress error message. I’m not able to publish new pages. The problem resolves when I downgrade to PHP 7.4
Hello,
We apologize for the inconvenience. There are no issues with the main plugin for PHP 8.
The problem might be due to the exporter addon. Please replace the exporter addon with the package from here
I don’t have the exporter add currently installed. I don’t understand why this would be the problem.
If I have eform installed and then I upgrade the php version, I assume if all is working there shouldn’t be any further problems. However, that is not the case. When I upgrade php it breaks the site.
Hello,
Apologize for the delay. Could you please share the error log so that I can check and let you know.
Hello! After latest Wordpress update my Minimum/Maximum validation Selected Checkboxes no longer respect the values. Even if I set 1 to the minimum and 1 to the maximum, several options can be selected although only one should be able to be selected. Any chance for an update? Thank you!
Hello,
Is it possible to share login details on the support forum so that we can log in and check the issue?
OR
Please share the form export code using https://pastebin.com/ and steps for reproducing the issue.
Thank you!
Hello,
Is it possible to share login details on the support forum so that we can log in and check the issue?
OR
Please share the form export code using https://pastebin.com/ and steps for reproducing the issue.
When tested with latest version of WordPress 6.5.4 , it’s working fine on our end.
Thank you!
Hi there,
We have been using the eform for years and stumbled recently into a strange issue with input in multiline is truncated.
What is the max length of the multiline text input? it seems to cap at 3000 even if 5000 is specified as max value. is there a filter to override this?
Hello,
We have not added any limit for multiline text but it might create an issue while submitting the data. For these types of text., you can use the Rich text element.
Please share URL of the form if possible so that I can check and let you know.
Hi! I’d like to add a form to my site with 2 drop-down menus: one for choosing a sports center, the other for the job you’re looking for (it’s a recruitment form). To do this, I’d like to define different email addresses to be sent to, depending on the choices made in these 2 drop-down menus. Example: if a user selects “Centre Rumilly” and “Kinésithérapeute”, the email should arrive at this address: m.gran@centre.fr But if the user chooses “Centre Valmont” and “Diététique”, the email must arrive at a different address. Is this possible with your plugin?
Hello,
Yes, this can be possible for admin notifications only. Please check https://wpquark.com/kb/fsqm/form-submission-related/send-notification-email-admins/#ipt_kb_toc_13176_2
Let me know if you have further queries.
Thank you!
Ok thanks for your quick answer!! So where can I add my different email adresses?
Hello,
As shown in the shared tutorial, you can add them through Form Builder > Config > Result and Email > Admin Notification > Conditional Admin Email.
Let me if you have further queries.
Thank you!
OK I’ll take a look and get back to you if need be. Thank you
Hi! I try to set different conditional admin email but it doesn’t work… Could you help me to do that?
Hello,
I will need login details to check. Could you please open up a ticket on the support forum?
Hi! Can the date picker be set to only select certain days? For example only select Fridays…
Hello,
Yes, it’s possible using custom datepicker code like below -
jQuery(document).on( 'completedUI.eform', function() {
jQuery('.ipt_uif_datepicker').datepicker( 'option', 'beforeShowDay', function(date) {
return [date.getDay() == 5];
} );
} );
You can add code using Embed code element. Please open up ticket on support forum if you have further queries.
Thank you!
Hi, I have updated my form’s “image upload” section several times. But still, I get an error “Error Invalid nonce.”. How to fix this issue?
Thanks
Hello,
Please open up a ticket on the support forum so that we can check and let you know the issue.
Thank you!
Hello,
After submitting a form it is taking too much time stating “Processing your request”
Hello,
It appears that there is a lot of conditional logic in the form. Could you please share the form export code with us? This will allow us to check it on our server.
Thank you!
Hello i get some fatal error : on wp-content/plugins/wp-fsqm-pro/vendor/yahnis-elsts/plugin-update-checker/Puc/v4p13/Autoloader.php’ (include_path=’.:/usr/share/php’) in
is the plugin is update ?
Thanks for reply. Regard
Hello,
Can you please share steps for reproducing the issue? When you are getting this issue?
actually we get malware, and we dont know where is it yet. we upload all plugin but we see a fatal error in logs and see your last update it’s from one year. so please check if all is safe please. and this is correct in line ? (yahnis-elsts)
im just dowload your last version and get this error
Hello,
We have not faced this type of issue in the past. We will look into it and get back to you asap.
Is there a way to restrict dates on the date selector such as weekends or holidays?
Hello,
Yes, it’s possible to restrict weekends in the datepicker. Please open up a ticket on the support forum.
Thank you!
I have created a form to collect paypal payment for membership. I have activated paypal settings and added checkboxes with different values. I can’t figure out how to get the value of check boxes to appear in the cart for checkout. What step do I need to do to get the amount to add to the total. Thanks
Hello,
You would need to use the Mathematical Evaluator element to store the value from the checkbox and further use it in the payment settings. You would need to add Mathematical Evaluator ID in the Form Builder > Config > Payment > General Settings > Mathematical Formula.
Check more details here in https://wpquark.com/kb/fsqm/payment-system/enabling-the-payment-system-in-a-fsqm-form/
Let me know if you have further queries.
Thank you!
Hi, there seems to be a problem with format strings. I’m using the insertion F0 on a rich text field but I’m not getting any output.
Correction: I’m using % F0 % (without the space’s – they get deleted here) in rich text areas but not getting any output
Hello,
Please make sure you have enabled the option as shown in the https://wpquark.com/kb/eform-easysubmission/plugin-functionality/extend-format-strings-eform-submissions/
Yes, both of those are available but still nothing.
Are there any server requirements that I can check to make sure they are enabled?
Hello,
Please share the form export code to check or open up a ticket on the support forum for a quick turnaround.
Thank you!
Here is the form export code https://drive.google.com/file/d/1r7rFpiHOyTocdvcJX1k6KDcxH1MYqwzN/view?usp=drive_link
Hello,
This is not accessible. Can you please grant access OR share it using https://pastebin.com/ or similar app?
Hello,
It’s showing an “Invalid import code” error. Could you please check and confirm if it’s working on your end?
Import code worked fine for me.
Hello,
Please check after activating the option shown in the following screenshot -
https://postimg.cc/xkmfqX2nSolution worked, thanks
I have pre-buying question about form., We want to made a form, Is it possible for the user to create an account in Word Press, where he can edit his data and informations in the frontend way. Moreover, after completing the form, is it possible for the user to receive, for example, a PDF confirmation by e-mail?
Hello,
It’s possible to create an account using eForm. Editing data through the eForm is not possible although users can edit their account details through the default WordPress user profile page.
It’s possible to send submission as a PDF attachment in the email.
Let me know if you have further queries.
Do you have a link to documentation, instructions with available options for creating an account and generating PDFs?
Hello,
Please check https://wpquark.com/kb/exporter-fsqm/exporter-primary-setup/customize-settings-of-exporter-for-fsqm-pro/ and let me know if you have further queries.
Hi, is there a way to send the email upon submission to an email address entered by the user on an email field? Let’s say the form submitted needs to notify different people about the submission depending on the information entered, since it is a dynamic form with multiple logic enabled fields, so the user filling the form will have to type the email address that should be notified about the submission.
We are trying to do so with O15 (or whatever code) on the form config admin notification email with no results.
Kind regards.
Hello,
It’s not possible to send emails to multiple email addresses through the user end as only the Primary email address element can be used to notify the user about the submission. However, based on the submitted answer, you can send notifications to multiple admins using Conditional Admin Email
Let us know if you have further queries.
Hello,we are interested in annual support but we first need to know if are you planning to release a new version, fully compatible with WP latest version, any time soon?
Hello,
Our version is compatible with WP latest version. Although, we are working on few updates and will be available soon.
Thank you !
Hi folks,1) I keep on getting a repeated cycle of “eForm is not activated. To get automatic updates and other features, please activate eForm”. So, I follow activation cycle, only then later to recieve the same signal and process prompt after wordpress maintenance. . Can you please help me stop this behaviour? It seems that plugin is infact always active as I can access trackback and files regardless of this issue. 2) pdfs i download are centred on the page such that information is cut across two pages with huge margins top and bottom. how do i change the formating print behaviour of pdfs, and can i add a small watermark to the output or similar please? Many thanks
Hello,
Please see my comments below -
1. The activation issue might be happening due to communication between the activation server and your server. Please again later and let us know if you are still getting the issue.
2. Unfortunately customizing the PDF through the settings is not possible. Could you please share the PDF file so that I can get an idea about the exact issue you are talking about?
Thank you!
1. Yes thank you. After downgrading to wrodpress 6.5.2 from 6.5.3. issue has gone away. there were multiple issues with wordpress 6.5.3. 2. I found that in the setting there are at least header and footer and CSS settings which have allowed me to modify PDF output appropriately. All the best
Hello,
Apologize for the delay. Can you please share a video or steps for reproducing the issue? It’s working fine at our end.
Hello great team,
About: COPY AND PAST
Is it possible to copy an element with its details with click and copy from a form then past it on another form ?
Actually it is like to duplicate but the difference is that I want to copy an element to another form.
I mean for example if I have a drop-down field with name of cities in form A then I come to click and copy it and past in form B to avoid me to start making new options from zero.
As it works with Elementor or Visual composer feature of copy and past
Hello,
Sorry, this is not possible directly, however, you can duplicate a form to preserve its elements in the new form.
Let me know if you have further queries.
Thank you!
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