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Reviews for eForm - WordPress Form Builder

698 Reviews

I purchased eForm because it is so much cheaper than the alternatives and has a lot of features. I primarily wanted it for creating logic based multi-page forms.

Most other form plugins are very expensive and have a yearly cost, so it seemed to be a much cheaper solution than Gravity forms or formidable forms.

Although while the one-time cost of eForm may seem cheap initially, bear in mind you have to renew your support every 6 months if you ever want to contact them about anything, even to just report a bug.

So unless you never need support and never need to contact them, it doesn't actually work out quite so cheap when you consider this.

They also do not respond to direct emails or messages on Facebook or any form of communication except tickets, which you cannot do unless you pay for support.
I contacted them on facebook a few times and it took them over 1 year to respond to the first message. Still waiting for a response to the others.

I ended up having to pay for 6 months of support just to report a bug, which was very annoying, you shouldn't have to pay for this.

As many features as the plugin does have, it is also lacking a few very basic features, which become more noticable and annoying over time.

1. lack of customisation of the emails. There is a lot of unnecessary info on the email that is not relevant to most people and cannot be removed and you cannot change the design much.

2. the layout of the emails is also problematic. If you have any form submissions that contain quite a bit of text in any of the fields , this really messes up the email as it causes the columns to be be squished down so small they are unreadable.

3. If you have a "subject" field on your form, you cannot use this as the subject of the email. This is posisble even on free form plugins.

i don't want to list out every annoyance I have found, I think you get the point.

for Customer Support

Great plugin, you can almost make anything with it. But above all, great support! I ran into a few issues when setting up a quite complex quiz and the support team helped me step by step.

They usually respond within a few hours and offer good, in depth support! The plugin is really underpriced for the support they offer.

for Customer Support

Inquiries are answered quickly and problems are solved. Thank you for the perfect support.

for Feature Availability

Tons of features. Well worth the price. Quick support too. Thanks!

for Code Quality

eForm WordPress plugin is hands down the best Form builder WordPress plugin, quiz WordPress plugin, or price estimation plugin that you will ever find. Forget WPForms, Formidable forms, Gravity forms, or any other contact form plugin. Below is my detailed review of the plugin.

This is probably the first time that I am writing a review on Codecanyon. I have used it for a few years now and it is one of the best purchases that I have ever made. The plugin integrates with most email marketing services including Instant Subscription, MailChimp, Aweber, Get Response, Campaign Monitor, Mailster (MyMail), Sendy.co, Active Campaign, MailPoet 2, MailPoet 3, MailerLite, MailWizz, Enormail, Convertkit, Webhooks.

I have had one case of the plugin not being compatible with the "Woocommerce - Mailerlite" plugin but other than that everything has worked perfectly. The plugin is very well maintained and updated whenever it needs to be.

I have used this single plugin for so many different use cases that I cannot begin to list them all here. You can use it for ecommerce sales, quizzes, feedback, as a contact form, for all kinds of calculations including price estimations, e.t.c.

Whatever you needed this plugin to do, it can do it. You just have to put in the time to become familiar with the different features and controls. The limit of this plugin's ability is your imagination.

Get this plugin. It's worth the money.

for Feature Availability

Amazing! I've been using this plugin for over four years now. Before that I used Gravity Forms. Lets put cost aside. eForms beats GravityFroms. eForms has all the features of GravityForm and more. Super easy to use. Full details Knowledge Base and it afforadable unlike GravityForms!
One request. You have to have a paid membership to access support. I highly agree. It would be nice if you could make it that users could read the answers to the forum. Of course charge to post. I understand that is your support and how you handle support. But, another users question answers many others questions saving a ton of time. :)

for Customer Support

An extremely bloated plugin with poor support. Looks like it was coded in the 90s!

Author response

Hello,

We are sorry for that. Could you please let us know what exactly went wrong for the poor rating :(

for Customer Support

Amazing plugin with fantastic support. This plugin has all the features I needed from a form builder. Then the support was spot on. My issues were sorted very quickly and patiently.

for Customizability

Really awesome form plugin. It can create forms that would normally cost alot to create with a software engineer.

for Feature Availability

Simply the best. Lots of functionalities and options.

for Feature Availability

I highly recommend this plugin. It's by far the best form builder I have used.

It's so feature rich it took me some time to understand just how much I can do with it. Possibilities are endless, especially when you use the example forms as guide and work from there.

I found the plugin support helpful and responding within a reasonable amount of time. The UI is well designed and the backend intuitive.

Thank you WPQuark for your continued commitment to keep the plugin current and for working to improve or introduce new features! Keep doing what you're doing. Be blessed!

Author response

Thank you very much gemahsolutions. We cannot express in words how much your review means to us. We will try our best to keep improving our product.

for Code Quality

Nice looking final forms, but with many things left to be desired for.

1. Performance is way way down after installing and using this plugin, over 600kb added to front end...

2. This is a paid plugin YET in the emails sent to users & to administrator it will mention the plugin name. wtf?

3. The plugin is using outdated jQuery a security risk to say the least.

4. No customization to the sent email...

5. Conflicts with "Flatsome" theme.

6. Please fix errors, for example: /wp-content/plugins/wp-fsqm-pro/bower_components/Waves/dist/waves.min.js.map HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE

7. Some emails sent with form check boxes empty even if clients have selected them.

for Customer Support

There is a broken feature in the user notification. I opened a ticket with the app developer but it's been over a week since I got a reply. I've sent 3 follow up messages and still nothing. I've resigned to the fact that I'm not going to get a reply.

Author response

Hello,

I am very sorry for the frustrating experience. As we have discussed over the ticket, when WooCommerce is active, user notification email is sent when the payment is processed. This is a feature we had from the beginning and no one asked us to change this feature. But we have taken your request, and we will try to our best to have option to send notification email right on submission, instead of WooCommerce processing.

for Flexibility

Great Plugin! Exactly what I was looking for!

Author response

Thank you very much. We are glad it worked out exactly as you needed.

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