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Submit a ticket at our Help Center and make sure you have a valid support subscription. From your pictures, i can’t determine what is going on.
It is definitely your plug-in please help.
Your request (8646) has been updated. To add additional comments, reply to this email.
Richard Scharfenberg (RightHere Help Center)
May 16, 20:10 EDT
If you go to Options > Template Settings and set this to NO it should take care of the error.
RightHere Support Team
Richard Scharfenberg (RightHere Help Center)
May 16, 16:45 EDT
Thank you for contacting us. Please provide wp-admin access.
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I’m sorry for the trouble you are experiencing. When you contact us with something this important please remember to add the wp-admin access and FPT credentials to your ticket. Without this, we can’t do anything to help you.
What does this mean? This is what I see and each item in the list is to be checked or not? I have also a custom taxonomy, but that list also does not make any sense at all. Here is the OPTIONS page for Calendarize Taxonomies (I have spent two days trying to get a custom taxonomy filter to work.) BUT the contextual help is not helping at all. Here is what I see, for Organizer, for Venues, for Event Type (my custom). WHAT DO I CHECK OFF OR ON? Thank you…
Enable calendarize-it taxonomies
When you install the plugin and you use the Automatic Setup it is ready for you to add events. There is no need to do ANYTHING in the Options Panel unless you want to change the default settings.
The Options > Calendarize Taxonomies you can enable the Taxonomies used in Calendarize it! in other custom post types in your WordPress installation.
We try to explain this in the gray box on the right side under the tab
This is normally used if you want to enable the Calendarize it! Metaboxes for other Custom Post Types. Calendarize it! uses a custom post types named “Events”, but some users want to use other custom post types as events. We make this possible in the Options > Custom Post Types tab.
Again, you do not need to do anything here unless you want to use a different or additional custom post type as events. And if you want to show the Calendarize it! taxonomies in other custom post types.
I hope this makes sense
It does, though I clicked “set up manually” instead of the automatic LOL. So should I simply tick the “Events” item in each list? I have set up everything manually thus far…. Thanks for the very fast response!
Ok if you clicked setup manually you can download the English Help for Calendarize it! and follow the setup guide. Basically, you need to create the pages used as templates (Options > Template Settings)
You need a Calendar Page, Events Template, Venue Template, Organizer Template.
You can also look at the VIEW EXAMPLES menu on the demo site Calendarize.it.
One more question: I did “Enable events in blogroll” but events are not showing up in any of the blog feeds… maybe I am missing something? Thanks again
Are your events local (in your WordPress) or using External Event Sources? Could you please submit a ticket at our Help Center.
All are local, items I created – I’ll submit a ticket, thank you
I believe local events should be able to show in your feed, but not the events from External Event Sources. We will take a look at your ticket.
I did provide admin access to you yesterday. My site is back up and I had to delete the plug-in. How do I go about getting a refund? Thanks,
Edit | Delete
Richard Scharfenberg email@example.com
Sorry, as we wrote in our ticket we do not see the login credentials to wp-admin or FTP access in your ticket. Please add your comments to the ticket.
If I skipped the automatic creation when I installed Calendarize It, and instead I have manually created some pages…. but having issues… is there a way to create the proper automatic pages (page names, content) – or do you have a guide as to what should be there, and what default shortcode should be contained therein? I am experiencing really strange conflicts between Wordpress content, Visual Composer elements, and the default blocks provided with Calendarize It. Any direction would be appreciated, thank you.
We are not aware of any conflicts between the Calendarize it! elements added to Visual Composer and the Visual Composer plugin. We have tested this thoroughly and we also provide 8 pre-defined templates made with Visual Composer.
In the knowledge base, we provide an article explaining what you need to do in order to use the Visual Composer templates with Calendarize it!
If you want to use the built-in templates in Calendarize it! you simply create the pages and insert the [CONTENT] tag. This will insert the Calendarize it! content.
You can create a Calendar page and insert the [calendarizeit] shortcode. The shortcode will then use the default settings from the Options > Calendarize Shortcode tab.
If you look at our demo site Calendarize.it in the VIEW EXAMPLES menu you will find all the different attributes you can use with the shortcode.
If you add any of the attributes you will overwrite the default settings and you can insert multiple calendars with different settings.
If you run into issues please submit a ticket at our Help Center.
I submitted a ticket with the issues. The templates spread across the page outside of the website boundaries, etc. When VC is used, the “Top Image” falls outside the borders of any div on the page, and sits behind the Calendarize It items. When I use a VC template, this happens. So I created a custom page for details single. Need all of the others. I did create the default calendar on day one of the process, that part was fine. All notes are in the support ticket, thank you.
That sounds like a minor css conflict with your theme. I can get our CSS Specialist to look at this tomorrow. What is your ticket no?
float: none !important;
display: block !important;
margin-left: auto !important;
margin-right: auto !important;
I tried to access ticket no. 8644, but it doesn’t exist. We will be happy to assist you.
On your Calendarize It website, you list these two items:
CAPABILITIES AND TAXONOMIES
Venue List (requires add-on)
Organizer List (requires add-on)
I have Capabilities and Taxonomies, but no options for Venue List, no options for Organizer list. Of course, I could be missing something
how to translate community events?
Go to /wp-content/uploads/calendarize-it/calendarize-it-community-events/languages/ and you will find the .po files.
Hi PrePurchase questions:
1. can we use PayPal Pro?
2.can we sell gift certificates?
3. is there a way that n unique confirmation number be given on each purchase?
Thank you for looking at Calendarize it! Please notice that your question can’t be answered with a simple YES or NO.
We have a add-on called Community Events add-on. This add-on makes it possible for users to submit events to your Calendar without having to enter wp-admin.
If you add the Payment Options add-on you can charge users for submitting events to the Calendar using Community Events.
The Payment Options add-on allows you to use both PayPal.com and Stripe.com.
Then we have an add-on called Event Tickets WooCommerce, which makes it possible for you to sell tickets. The checkout process is handled by WooCommerce, and you can use ANY payment gateway that WooCommerce supports. A quick search shows that there are more than 100 add-ons for WooCommerce for integrating different Payment Gateways.
There are also multiple plugins for selling Gift Certificates using WooCommerce.
I hope this answered your question.
HI, I think there was some confusion. I see that you have the plug in for PayPal/Stripe. Great! I don’t need people to add events at all. With the PayPal option and the calendar – can we offer gift certificates for purchase?
When the purchaser buys an event , does their email get a unique code to their purchase .
HI, We purchased the plug in.. when I put my license in (per your instructions on the front page of here ) and go to downloads – it doesn’t allow me to purchase the Payment option plug in for stripe and PayPal. Buy now is grayed out. but others are green. It keeps saying I need to put my purchase code in – which I did. HELP! we are in a time crunch to get this done.
NO, this is not what I said! Payment Options add-on is for charging users when they Submit Events.
If you just want to sell Gift Certificates on your site you don’t really need a Calendar, but could just use WooCommerce. Of course, if you need to show events Calendarize it! is a perfect choice.
Please notice that in my previous explanation I wrote that you need Community Events add-on in order to use Payment Options.
Look at the highlighted section
And remember the Payment Options add-on is for charging users for submitting events. NOT for selling tickets – that is the Event Tickets WooCommerce you need if that is what you want to do.
Let me know if you have any other questions.
So wait.. so I am confused… to do a calendar with events for the patrons to purchase we do not need the payment option we need the woo commerce.
In order to create a calendar, you need Calendarize it!
What is it you want the patrons to purchase? Tickets, Gift Cards?
We do NOT have an add-on for selling Gift Cards. We have an add-on for selling Tickets to events. However, WooCommerce can handle Gift Cards. I think the confusion happens because you haven’t provided a clear description of what it is you want to do with the Calendar.
Hello. We were not able to make this tool work specifically to suit our needs. I would like to inquire about a refund. It would be greatly appreciated, as we were forced to move forward with a different calendar solution. Thanks.
Seems like we never clearly understood what it was you wanted to achieve. This doesn’t really make you eligible for a refund only if the plugin is broken or you can’t communicate with the author, but you can request a refund through Codecanyon and then it will be evaluated. Let me know if you have any other questions.
i was trying to search the reviews for a solution but Envato’s search doesn’t work well.
The event label text defaults to white. I need black. How do i make it black?
You can download the Visual CSS Editor and then customize the colors, styles, and fonts.
how can I add a link for pop up event title….
I mean, when I hover on a event at Month display, I want to click event title..
can I do it?
Per default, the Event Title in Month View should be a link to the Event Details Page.
You can set the click action on the individual event
You can also go to the Options > Calendarize Shortcode tab and set the default action for the tooltip.
You can also download the free add-on BACKEND OPTIONS and set the default for all new events.
Hi, I am having an issue with the woo commerce add on – it is not showing in events as stated: https://righthere.zendesk.com/hc/en-us/articles/210332013-Get-Started-with-Event-Tickets-WooCommerce-for-Calendarize-it-
please help us get this working. and yes all the plug ins are up to date.
Please submit a ticket at our Help Center and we will review.
Hi, We spotted a bug only on Firefox OSX (see here: https://www.leregio.ch/agenda) which displays “undefined NaN” when using the arrows to change month. This calendar displays the month of September on Chrome or Safari as scheduled, but remains on April on firefox. Could you help me ? Thanks
It looks like you have configured date and weekday incorrectly, but I could be wrong. Please submit a ticket at our Help Center and we will review.
Hello RightHere! I’ve submitted a ticket or two, but maybe someone can help here. I created 6 products with the payment option addon. BUT only five will display. I’ve tried everything, trashed the 6th product, created again. Checked logs, nothing. Everything about the 6th option for event listing purchase is the same as the other five products that show up fine. Page of course is using what your instructions say, this shortcode: [community_event] but only five of the six products will display. And there is the strange behavior: A user is unable to “go back” to this page to select a different product. Once they select a product, they are trapped on the event set-up page. They can never return to the page with other options for events they may desire (even if all free, while using the Payment Options add-on to create those products). Even if they log out and
log in again. They are forever caught on that product set-up page…. A Life Sentence. LOL. Thank you in advance for addressing these two issues.
Fixed the “go back” issue, customer must clear form to go back. But only five of six products display, that quirk remains.
Thank you, always great support – much appreciated!
Thank you, we do our best to help. Please notice that our developers will be in the office in a few hours and then we will review your ticket.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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