RightHere

RightHere supports this item

Supported

This author's response time can be up to 2 business days.

Popular questions for this item

Where do I get Help with Calendarize it!?

If you are stuck with Calendarize it! for WordPress, please do not worry help isn’t far away.

You can try and visit the knowledgebase in our Help Center and search for your specific issue. We provide many useful articles on how to best use Calendarize it! on your website.

You can also check out the VIEW EXAMPLES menu on our demo website Calendarize.it. We provide hundreds of examples of how you can use attributes in the shortcode to create different views.

If you can’t find the answer in our knowledge base or on our demo website, you can submit a question to our Help Center. You can also send an email to support@righthere.com and it will automatically be picked up by our Zendesk Help Center.

Please allow up to two business days for us to reply. Many tickets get solved within 24 hours, but some situations require that we gain access to your wp-admin and we need to identify what is causing the issue. In some cases, we will also need FTP access to debug third party themes and plugins, which can be the reason for Calendarize it! not working properly.

If your problem is generic, meaning not specific to your website feel free to contact us through the dashboard on Codecanyon. We answer comments and questions within few hours on Codecanyon.

Why do new events not show up after updating Calendarize it! and WordPress?

Please check what PHP version you are running. Calendarize it! requires minimum PHP 5.6 in order to work properly.

PHP 5.6 is also the oldest version of PHP, which is still supported. http://php.net/supported-versions.php

Calendarize it! does support PHP 7 or greater.

To run WordPress we recommend your host supports:
https://wordpress.org/about/requirements/

Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy

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