Hi. I cant install the plugin.. tried different themes – not working.. What could bee the problem?

Hi:

Question before purchase. I compared your product against everything out there and I really love your product!

I tried the online demo and I was not able to click on the cog to open additional settings. Will I have this problem after I purchase your product? I’m on Mac OS with Firefox.

Thanks.

Hi,

I have a question before I order the plugin:

Can I use your plugin for setting up a site where I can setup one survey for each subscriber/customer. They should be able to access their own account and view reports regarding their survey.

Please let me know.

Thank you, Andrei

Hello everyone,

Our developer is finally back and he will attend to all your queries starting from 10.00AM (IST) tomorrow. We will also update our support forum links as he resumes our forum. Thank you for your patience and cooperation.

Hello. I have an invalid ID CODE?

As far as I know there is no other plugin like this and I have been searching for one for a long time. I have no issues with my installation since I am only using the plugin for contact forms (7 of them) however the state of things with support is alarming. I wonder if there is going to be another update.

They said an update was coming this September and support would resume too but still nothing. I am searching for an alternative to be ready when this stops working even though I have no technical issues at the moment but can’t find one.

If I were iPanel I would seriously consider talking to another developer or partner so they can continue this product. I would be very disappointed to see this product go down.

I too need to know another plugin that works as this one has too many issues! thank you

So many problems going unresolved so time for envato to stop allowing this plugin to be sold. Everyone is understanding of a family problem but if you cant support the plugin it needs to be removed from sale until you can. Otherwise it is not fit for purpose.

@bernieperry. We are desperate to get this plugin working. Can you share please which polling plugin you got a response from?

How can i insert on matrician question, input values? For example, add to columns a text input to let the user add a value.

Is there a way to numerate questions when displayed on page? Something like: 1. Question 1.1 Sub Question 1.2 Sub Question 2. Question

Wow … Glad I checked these comments. Given the lack of response to everyone’s questions/issues this is definitely not something I want to invest in! I won’t mention it by name but there is another polling plugin available here at Code Canyon for which the developer responded to a question from me within minutes. And he’s getting lots of great feedback comments about his support.

I bought the plugin a couple weeks ago. I’m using this for a VERY important project to my small business that I have to release on October 1. I’m DESPERATE to get this plugin working in time.

I’ve written twice on the support forum and haven’t had a reply in over two weeks. I understand your developer has a sick family member and I haven’t posted anything else because I want to be as understanding as possible.

But when it comes right down to it, I really need this for my business. Is there at least an ETA of when support will be given again?

What can I do?

Thanks a lot

@undie

I had the same problem (not being able to save more than one value at a time). It was not the plugin’s fault though as I found out by installing it in a clean wordpress installation. A single empty line in any php file can cause this.

Try it on a localhost installation without any theme or other plugins. It should be fine there. Then create your forms there, export their code with the built-in exporter and import the code to the live site, again, with the built in importer.

That was my workaround. In my current theme it works and saves fine.

We purchased your plug in last week and are now getting major problems as the questionnaire is not saving on the website. We save. Close the page. Then go back to the page and the code has gone and the page is empty. Please can we get a response on this.

Hi there, this plugin is great though I’m experiencing really bad saving issues at the moment. I’ve checked with my host and they have all security, traffic, performance optimised to full, but still experiencing saving issues. I’ve even recreated the entire form again, but still not working. Please help. Cheers

@Paulstoneradio notice the lack of response to all of these questions above? ... avoid it and find something someone who actually responds to their customers. AKA customer service/support, heck there is no response to a guy who bought it three days ago and cant get an activation code working.

For our site, we want to use the form for promotional submissions. Does it have the option to block users from submitting multiple times per form that we create? Basically if we’re giving away a car, we don’t want “BOB” to submit 50 times, we want it to recognize him and only let him submit once.

Does it do that?

Are you planning on updating anytime soon? I purchased this a while back and you have been talking about updates but I don’t see any updates it’s been literally six months of waiting at this point according to your change-log at the bottom and 3 months since the other date on the sidebar of your page. This has a ton of potential but only if you actively develop this thing. You didn’t even bother making the info on the site match. Change-log says April the sidebar says June… do you not care about your work or our money we spend with you? What did you even update in version 2.4? Change-log doesn’t even show your work since April or anything. Come on guys hard t support a product you don’t even seem to care about.