12032 comments found.
Dear Team, As per your request, we have created the ticket. However, it has been 8 days and we have still not received any response.
Ticket Queue Number: 144
Please treat this as urgent and provide an immediate update.
Hello there. Sorry for the delay. We have just responded to your support ticket. You will receive an email with the details. Thank you
hi i want to ask before purchase. is this system can connect to printer epson TM-T82?
In the POS screen, a popup to change the product price appears every time a product is selected. It seems that this setting was enabled previously, but I’m not sure where to turn it off. Could you please let me know how to disable this feature?
Hello there,
this setting appears if the IMEI serial number is enabled while adding the product.
You can go to edit that product, and you can disable that checkbox of IMEI serial number and this pop-up will not appear while selecting the product in POS screen.
Please let us know if any further questions.
Do you have any plan to fix Zatca issue..?? I am trapped and for warning from Zatca I need update You are not responding via ticket and other ways also..??
Hello there,
Sorry for the daily response. Let us check your ticket and get back to you.
Thank you
Not required I already fixed all issue
which brand barcode reader scanner, support ??
Hello ComTech, Ultimate POS can support any brand barcode reader.
To let you know, We have 6000+ customers worldwide & many from India successfully using UltimatePOS to manage their businesses. We’re pretty sure it will help you as well.
Furthermore, We are looking forward to seeing you use UltimatePOS.
I will be using your script in my phone repair shop but I have some questions:
1 – is it possible to have a second display (a tablet) for the client side where the client can enter his details (name, phone,adresse…) and option to choose contact preference (email or phone or whatsapp) ?
2 – On the same client screen, we should be able to display the repair quote for the client and he should be able to sign it on the tablet using a pen.
Thanks
Hello,
1/2 Sorry, we don’t have this feature available as of now. We can check in future releases what can be done for this.
To let you know, We have 6000+ customers worldwide successfully using UltimatePOS to manage their businesses. We’re pretty sure it will help you as well.
Furthermore, We are looking forward to seeing you use UltimatePOS.
for 1- I think you can easily implement it using the same logic as the existing feature “customer display screen” and put a form for the customer to enter their contact information after that I can just search for the client when creating the repair ticket.
for 2- signing with a pen is probably more complicated so its fair not to implement right away
Hello, what is your license code for using ultimatePOS?
I didn’t purchase a license yet because this feature is very important to me, I have to give a pen and paper to a new customer to write their contact details every time. I saw the feature in the demo although it’s disabled and cannot test it.
I can understand. You don’t have to give a pen and paper. You can simply ask them, and the sales representative can type it while creating a new sale.
But if the customer is already existing inside the POS, then simply typing their mobile number will show the customer’s details, so they don’t have to write it once again. I hope this helps.
To let you know, We have 6000+ customers worldwide & many from your country successfully using UltimatePOS to manage their businesses. We’re pretty sure it will help you as well.
Furthermore, We are looking forward to seeing you use UltimatePOS.
Thank you for your suggestions but I think I’m going to look elsewhere for a solution. Let me know if this feature becomes a available.
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Hello
Please open a ticket in support with the complete details of this:
Support link https://ultimatefosters.com/support/
Good day!
Thank you.
Zatca module is getting error, Ultimate foster support system is very slow. Please check the ticket #14252
Ticket is replied, please check.
Responded, please check Ticket NO: #14252
Sure,
Zatca module need updates without any warning error Already got warning message from Zatca need to fix urgently next client also askin6why this warning please fix urgent, And don’t ask to open ticket already open ticket many months before and also notified cia WhatsApp as well
Urgent all details have in the ticket
Hello there,
Sorry for the daily response. Let us check your ticket and get back to you.
Thank you
Hello Dear, in the shipping option there is an upload section, when I try to upload and pdf document it is not uploading what is the issue?
Hello
Please open a ticket in support with the complete details of this:
Support link https://ultimatefosters.com/support/
Good day!
Thank you.
it is better to improve POS design screen there are other best pos design screen give me your email i will share you some sample
Hello Moha,
Sure, we will do this in future videos. Thank you for trusting. For now request to use Ultimate POS with the design it has because it works fine for now.
To let you know, We have 6000+ customers worldwide & many from Oman successfully using UltimatePOS to manage their businesses. We’re pretty sure it will help you as well.
Furthermore, We are looking forward to seeing you use UltimatePOS.
email ticket response 19 dec 2025 My software version 5.0 Ultimate POS – Best ERP, Stock Management, Point of Sale & Invoicing application and
24 Jul 2020 Essentials & HRM (Human resource management) Module for UltimatePOS (With SaaS compatible)
add new one : SpreadSheet module for UltimatePOS
Hello Sunsuk, sorry for the late response, your ticket is now replied.
Great job on this POS! I highly suggest adding a Loans Module. Many businesses need to manage:
(1) Customer Loans: Cash/credit loans outside standard invoices.
(2) Employee Advances: Integrated with Payroll for automatic deductions.
(3) Installments: Tracking repayment schedules and overdue alerts.
This feature is crucial for many markets and would make Ultimate POS the most complete system on the platform. Looking forward to seeing this as a new add-on!
Hello minamalkusc,
1, Yes, we’ll add this in future releases.
2. There is an essentials module that helps with the payroll. It will give you the details of the payroll and you have to just mark the payroll as paid or mark the status of that particular payroll.
3. Sure, we’ll check this in future releases.
To let you know, We have 6000+ customers worldwide & many from Egypt successfully using UltimatePOS to manage their businesses. We’re pretty sure it will help you as well.
Furthermore, We are looking forward to seeing you use UltimatePOS.
Will the Loans Module be launched separately, and approximately when?
Yes, it’ll be a separate module. Sorry, we don’t have a date for this as of now.
Hello where I can see demo of CRM module please ?
Hello there,
To see the demo of the CRM module, simply click on this link and click on the Super Admin login button.
https://pos.ultimatefosters.com/homeAfter that, you’ll see a light blue color CRM menu present in the left-hand side. Just click on those menus and you will be able to see the complete demo of the CRM module.
You can purchase it from here:
https://ultimatefosters.com/product/crm-module-for-ultimatepos/Please let us know if any further questions
From Version 6 up to now, their issue of stock is not shown correctly until you refresh. For example, in the list of products, you can show 20 pcs, but when you go to stock history, it shows maybe 18 pcs, and when you go back to the list of products, it shows 18 pcs. The same POS shows 20 pcs and allows sales, but when you go to the list of products, it shows -2 pcs (negative), which means the system allows the sale of an untrue quantity.
Hello
Please open a ticket in support with the complete details of this:
Support link https://ultimatefosters.com/support/
Good day!
Thank you.
sent email on 19 dec please take a look i need the response
Sorry for the delay, yes it is replied.
My software version 5.0 Ultimate POS – Best ERP, Stock Management, Point of Sale & Invoicing application and
24 Jul 2020 Essentials & HRM (Human resource management) Module for UltimatePOS (With SaaS compatible)
updating those 2 software is it secure our data? is it possible to updated start 20 dec after 5pm jakarta time or every day after 5pm jakarta time?
add new one : SpreadSheet module for UltimatePOS
please advise the total cost?
your team do not response correct question.. he ask me again and again.. please read the email slowly and hope can response with correct answer
Sorry for the trouble here.
Have you created a ticket in our support portal? If yes please send me your ticket id so that i can move it for urgent support.
helo just response by email, i can not access support already one month i communicate by email but you push me to pay support? i want to make some orders
Hello SunSuk!
Why are you not able to access the support? Because most of our tickets are handled by the support in the support desk.
so please let me knowQuick question. We know for other type of businesses, to add a product we can easily add both product purchase and sell prices, but how we do for adding restaurant food menu such as a plate of rice, grilled fish/salad, etc… Do you think we need to add purchase price to that as well? I don’t think so because it’ll be hard to get purchase price of each meal. Your thoughts please.
Please respond.
Hello there.
To do these kinds of things, you have to make use of the manufacturing module.
So inside the manufacturing module, you have to create different recipes.
For example, you can create a recipe for one plate of rice, grilled fish, or salads and inside that, you can give all the ingredients that will be needed for that particular quantity. And when you will do the production of that one, then the quantity of the ingredients will reduce and the quantity of these items will increase.
I hope this helps, please let us know if any further questions.
thanks for your response but I didn’t make myself clear. I’m talking about selling products. On add new product page, I don’t think we should have product buying price section for restaurant foods. Because I don’t know how once can get the buying price of a plate of food. We know the selling price but not the buying price. What you think?
You can enter the buying price in add product screen as 1 or some other number as it’s not of much use if product is not purchased.
Can we have “Reset Stock” and “Delete Location” Features?
These two are very important
Hello lonex-gardens
Yes we’ll do this in future releases.
Thank you for your suggestions
Alright, we’re waiting….
Is it possible to know the time we should be expecting this?
Sorry we don’t have a date for this as of now.
Okay, we’re expecting…
i want to purchase this, can you tellme in how many days or months the official WhatsApp API will be avilable
Hello Sanjubaba,
Thank you for informing us about the WhatsApp API. It will be available very soon.
For now, we highly recommend using FormNX with the features it currently provides.
If you have any further questions, please feel free to inform us.
To let you know, We have 6000+ customers worldwide successfully using UltimatePOS to manage their businesses. We’re pretty sure it will help you as well.
Furthermore, We are looking forward to seeing you use UltimatePOS.
Pre Purchase Enquiry how can I use FormNX service in UltimatePOS. Please confirm the Process Before Purchase.
Sorry, there is a typo in our software that made UltimatePOS write as FormNX
I’m considering buying Ultimate POS. On the product page it says “Will it work offline? Yes, it works offline.”
However, when I test the demo and disconnect my internet connection, the system stops working.
Can you please clarify exactly how “offline mode” works?
Does “offline” mean the system works only if it is installed on localhost (XAMPP/WAMP) or on a local LAN server?
If my internet is down , will the POS (sales, inventory, invoices, printing) continue to work normally?
Which features do NOT work without internet (example: card payments, SMS/email, updates?
If I have multiple cashier computers, can they all keep working without internet, as long as they can access the local server?
Is any extra module required for offline use / offline sync, or is it included in the main package?
This is very important for me because I need the POS to work during internet outages.
Thank you,
Hello,
Yes the system works when installed in localhost without internet connection.
Using a local server we can use almost all of the features but any feature that needs an internet connection (for example sending emails, SMS, payments) will not work when installed locally
For offline use you have to simply use it in the localhost using LAN connection. There is no sync option as of now.
To let you know, We have 6000+ customers worldwide & many from canada successfully using UltimatePOS to manage their businesses. We’re pretty sure it will help you as well.
Furthermore, We are looking forward to seeing you use UltimatePOS.
Payment option is not showing in pos screen. Check the attached screenshot.
https://snipboard.io/Ie20Nm.jpgHello
Please open a ticket in support with the complete details of this:
Support link https://ultimatefosters.com/support/
Good day!
Thank you.
