12041 comments found.
Hello team, its very very urgent kindly atten my Private Ticket #14264, waiting other wise i will be in a big problem
Sure,Our support will check it and respond to it. Thank you
Hi I just got the time to test this after buying last month. I made a POS sales but after clicking cash it directly go to print invoice. Why it doesnt ask for the monetary value and shows change before completing the transaction?
I saw this on the documentation Tender Change or Change Return, but on a busy grocery you cant always fillup all denominations everytime yo ring a sale. Is there a way this will be done the same as normal POS, Total Payable will show, Cashier enters the amount given by client then change will show and finalize transaction?
Hello there,
it is actually quite simple. You have to just click on the “Multiple Pay” button in the POS screen. When you click on the “Multiple Pay” button, it will open a pop-up.
In the pop-up, it will have the details to fill out the payment given by the customer, and based on that, it will show you the change that you have to give to the customer.
There is no need to enter the denomination over there. Check document here: https://ultimatefosters.com/docs/ultimatepos/sales-sell/tender-change-or-change-return/
That is the problem, why will you click multiple pay when you don’t need to? I have deployed numerous POS systems already, and yours has one of the good features, but this should be simplified, especially with groceries, which usually has long line of customers. Can this be customized?
Or, on Cash paymen,t can you add it to the final pay same as other POS system?
Hello techpreneur76, I can understand what you are seeing. As of now we have this option, we’ll check in future released to simplify it.
Inactive products keep reporting stock values.
How can we stop inactive products from adding their stock values to reports?
Hello there, yes an active product will still show in the stock value because the stock of them already exists. So it will not be removed from the stock report but it will not be available for sales in this POS or the sales screen
Your support has expired. Kindly renew it.
Renewing your support helps us provide many good features and continuous support to you.
Thank you for your support.
Multi-Currency feature is really in need. Usually we purchase from China, India, and invoice in USD and sell items in local currency.
Hello Moiz, thank you for the recommendation. Yes, we’ll add it sometime in the future
How ti enable product expiray notification alert?
Hello,
You can view all the products that are getting expired in the dashboard.
Your support has expired. Kindly renew it.
Renewing your support helps us provide many good features and continuous support to you.
Thank you for your support.
Hi, How to handle Cash In and out in this project?
Hello, it can be done using cash register. If any further questions please let us know
What is the Service Staff Replacement Button in POS Screen top menu buttons section for? Is not updated in documentation.
Please check below. We have updated documentation with the details of that.
https://ultimatefosters.com/docs/ultimatepos/tables-service-staff-bookings-modifiers-kitchen-for-restaurants-saloon-service-center-others/service-staff-replacement/Can I update opening stock quantity from phpmyadmin? If yes then which table should I modify?
You can check purchase_lines table.
Add this feature E-Invoice / E-Way Bill Integration for India tax ? • (via APIs like ClearTax GST Suvidha Providers)
Hello and thank you for the recommendation. I am sure we will be doing all these integrations this year. Thank you and good day
Dear Team, As per your request, we have created the ticket. However, it has been 8 days and we have still not received any response.
Ticket Queue Number: 144
Please treat this as urgent and provide an immediate update.
Hello there. Sorry for the delay. We have just responded to your support ticket. You will receive an email with the details. Thank you
hi i want to ask before purchase. is this system can connect to printer epson TM-T82?
In the POS screen, a popup to change the product price appears every time a product is selected. It seems that this setting was enabled previously, but I’m not sure where to turn it off. Could you please let me know how to disable this feature?
Hello there,
this setting appears if the IMEI serial number is enabled while adding the product.
You can go to edit that product, and you can disable that checkbox of IMEI serial number and this pop-up will not appear while selecting the product in POS screen.
Please let us know if any further questions.
Do you have any plan to fix Zatca issue..?? I am trapped and for warning from Zatca I need update You are not responding via ticket and other ways also..??
Hello there,
Sorry for the daily response. Let us check your ticket and get back to you.
Thank you
Not required I already fixed all issue
which brand barcode reader scanner, support ??
Hello ComTech, Ultimate POS can support any brand barcode reader.
To let you know, We have 6000+ customers worldwide & many from India successfully using UltimatePOS to manage their businesses. We’re pretty sure it will help you as well.
Furthermore, We are looking forward to seeing you use UltimatePOS.
I will be using your script in my phone repair shop but I have some questions:
1 – is it possible to have a second display (a tablet) for the client side where the client can enter his details (name, phone,adresse…) and option to choose contact preference (email or phone or whatsapp) ?
2 – On the same client screen, we should be able to display the repair quote for the client and he should be able to sign it on the tablet using a pen.
Thanks
Hello,
1/2 Sorry, we don’t have this feature available as of now. We can check in future releases what can be done for this.
To let you know, We have 6000+ customers worldwide successfully using UltimatePOS to manage their businesses. We’re pretty sure it will help you as well.
Furthermore, We are looking forward to seeing you use UltimatePOS.
for 1- I think you can easily implement it using the same logic as the existing feature “customer display screen” and put a form for the customer to enter their contact information after that I can just search for the client when creating the repair ticket.
for 2- signing with a pen is probably more complicated so its fair not to implement right away
Hello, what is your license code for using ultimatePOS?
I didn’t purchase a license yet because this feature is very important to me, I have to give a pen and paper to a new customer to write their contact details every time. I saw the feature in the demo although it’s disabled and cannot test it.
I can understand. You don’t have to give a pen and paper. You can simply ask them, and the sales representative can type it while creating a new sale.
But if the customer is already existing inside the POS, then simply typing their mobile number will show the customer’s details, so they don’t have to write it once again. I hope this helps.
To let you know, We have 6000+ customers worldwide & many from your country successfully using UltimatePOS to manage their businesses. We’re pretty sure it will help you as well.
Furthermore, We are looking forward to seeing you use UltimatePOS.
Thank you for your suggestions but I think I’m going to look elsewhere for a solution. Let me know if this feature becomes a available.
Failed to load resource: the server responded with a status of 500 ()
Hello
Please open a ticket in support with the complete details of this:
Support link https://ultimatefosters.com/support/
Good day!
Thank you.
Zatca module is getting error, Ultimate foster support system is very slow. Please check the ticket #14252
Ticket is replied, please check.
Responded, please check Ticket NO: #14252
Sure,
Zatca module need updates without any warning error Already got warning message from Zatca need to fix urgently next client also askin6why this warning please fix urgent, And don’t ask to open ticket already open ticket many months before and also notified cia WhatsApp as well
Urgent all details have in the ticket
Hello there,
Sorry for the daily response. Let us check your ticket and get back to you.
Thank you
Hello Dear, in the shipping option there is an upload section, when I try to upload and pdf document it is not uploading what is the issue?
Hello
Please open a ticket in support with the complete details of this:
Support link https://ultimatefosters.com/support/
Good day!
Thank you.
it is better to improve POS design screen there are other best pos design screen give me your email i will share you some sample
Hello Moha,
Sure, we will do this in future videos. Thank you for trusting. For now request to use Ultimate POS with the design it has because it works fine for now.
To let you know, We have 6000+ customers worldwide & many from Oman successfully using UltimatePOS to manage their businesses. We’re pretty sure it will help you as well.
Furthermore, We are looking forward to seeing you use UltimatePOS.
