8424 comments found.
Hello,
I’m getting a lot of error and spam emails saying “Registration has been successful,” sent to incorrect or spam email addresses. Is there a way to turn off the registration confirmation email?
Hello
Have you turned on captcha? If not please do so. To disable the email, you will have to dig into the source code and make changes. In the file app/helpers/Emails.php right after public static function registered($user){ add return;
Hi,
Many thanks for the support. I previously turned on the captcha. I don’t find in app/helpers/Emails.php – public static function registered($user). I have public static function setup(){
Hey
Please check on line 168 you will see
public static function registered($user){
Thanks, solved.
Awesome 
Hello, Three quick questions 1. How to allow custom tag for shortened URLs for unregistered users? 2. How to make shortened links from unregistered users expire automatically after a set of time (for example 3 days) 3. How to edit the home page that has only the part with URL shortening
Thank you
Did you ignore my comment?
Hey
Sorry for the late reply. We just got back.
1) You can only allow custom aliases for unregistered users when the membership system is disabled otherwise you cannot.
2) That is not possible however you can easily delete anonymous links via the admin panel
3) You can edit the file in storage/themes/ACTIVE_THEME/index.php. I recommend you make a child theme and then edit.
if there is feature suggest, where can we send to? and if we need customised coding services? who can we reached out to?
1. group biopage element? so that when moving group of elements are easier, instead of moving one element at a time?
2. text editor able to more formatting? like font type? size? insert image?
3. multi currency support
4.
Hey
For feature requests, you can add them to the roadmap at https://gemp.me/roadmap
For custom features, you can get in touch with us: https://codecanyon.net/user/kbrmedia
can we make bio page creation more user friendly and easy to setup? like this https://myqrcode.com/generator/vcard the example is seamless
Hey
Our Bio Page is way more complex than that website but I am always looking to improve the flow.
Hi,
How to prevent user as Anonymous short their link? They don’t register or login.
thank you
Hey
You have an option in the admin panel to disable this. In Admin > Settings > User Settings > Require Registration
Thank you, I already set it. But do I limit them to 5 shortened links per 1 month, then they must register to continue to use?
Hey
You cannot limit them at the moment. You can only prevent them from creating links.
Hi Josh,
Is the OAuth integration feature in Script the same as the OAuth 2 format, and does it support OAuth 2 integration?
Hey
Yes. It is OAuth 2
Hi Josh,
I want our website to load as fast as possible. Please use https://writerten.com as a reference, as its loading speed and overall performance are excellent.
Kindly review this site and suggest the necessary optimizations to achieve a similar loading speed and Core Web Vitals performance for our website.
Looking forward to your feedback and recommendations.
Best regards, Durjoy Kumar Biswas
Hey Durjoy
The script already has a very good insight score but I will see what I can do
If I have more than one website, can I use it for all my websites?
Hey
The license is limited to one domain at a time however you can use multiple domains on the same installation.
Does this work on Cloudways?
Hello
Yes. You need to setup your server and then install it.
Hi Josh,
We noticed that some users have successfully verified their accounts using NID or Passport, but the verified checkmark is not appearing on their bio/profile page.
Could you please look into why the verification badge is not showing even after successful verification? Let us know if this is a UI issue, a backend sync problem, or something else.
Thanks,
Hello
They have the option to enable/disable the verified badge for each Bio Page.
ok thank you
Hi Josh,
I noticed that a user subscribed to a $5 plan using a coupon and paid $4 via Stripe. However, I expected the next month’s payment to be $5, but it seems Stripe is still charging $4. Could you check why the subscription is still taking the discounted amount instead of the full plan price?
Thanks,
Hello
That is how coupons work in general. It is applied for the duration of the plan until cancelled.
ok thanks for clarification
Hello Developer, on the website’s biography page, in the section where users’ created pages are located, could you add an option to remove the page from being displayed on the site?
Not disable it, but prevent it from being shown on the site, as many users create them but don’t finish their biography page.
Hello
Already added an option to put it online/offline. Will be there in the upcoming update.
Fantastic! I’m looking forward to this new update, I’m sure there will be many good things coming. Thank you very much and a Merry Christmas to everyone on the team.
Hey
Thanks for the wishes. Merry Christmas! A lot of changes coming 
Hello,
I am currently facing an issue with Twitter (X) authentication in my application.
When users log in using Twitter (X), their email address is not being returned or displayed in our admin/user dashboard. I have already enabled the “Request email from users” option in the X Developer Portal for my app.
Despite this setting being enabled, the email field remains empty for users who authenticate via Twitter (X).
Could you please clarify:
Under what conditions a user’s email is returned?
Whether additional permissions, scopes, or app settings are required?
If there are any known limitations or recent changes related to email access in Twitter (X) login?
Your guidance on resolving this issue would be greatly appreciated.
Thank you for your support.
Hello
Normally you should be able to get the email if you enabled the option however X’s API is very unstable. They change stuff without mentioning it. I will check to see if anything changed.
ok please check this issue then update me
Put the PWA option and the option to import and export ready bio page, so that SAAS sells much more… I’M SO WAITING FOR THIS TO BUY YOUR SAAS
Hey
We already have a PWA plugin. Just need to refine it a bit and finalize it 
Please, how often do you guys reply? I don’t understand why i can’t open a ticket and get a reply within a few hours. Please, i need a solution. #32738
Hey
We answer as fast as we can during business hours. Please don’t forget that we have other customers as well. I have already answered your ticket.
Hi bro, my site does not load correctly but loads the files and folders, what do I do or how do I fix this? Can you help me pls or advise? Your urgent response will be appreciated. Thanks
Hey
Sure. Please open a ticket or send us a direct email https://codecanyon.net/user/kbrmedia
Hi, you replied a bit late. We managed to fix it. We will keep you posted if at all. Thanks
Hey
Glad it was fixed 
Hey,
I’ve noticed that around 80% of our website’s blog articles are getting indexed automatically, but the Help Center FAQs Related Articles are not being indexed. Could you help me understand why this might be happening?
Do you think this could be related to sitemap configuration, or is there another underlying issue preventing these pages from being indexed?
Thanks for your help!
Hello
The sitemap contains both blog articles and help categories. There is nothing to prevent crawlers from indexing it. It is possible that that crawlers assigned a higher priority to blog articles but that does not mean help articles will not get indexed: https://www.awesomescreenshot.com/image/57936294?key=84d294e2ad00ad7cec9db8d51a186fb7
I had someone view a QR code image from a very far away country. This QR code is very new and has not been published anywhere. I am concerned this and future QR code image files are just available for crawling. Is that the case? Does anyone know more, are they hashed etc? Trying to get an understanding of the security. Thanks
Hey
The QR code contains random short urls so most likely a bot or someone visited your website with a random url and found a match. The likelihood of this happening is very low.