Hi ike38

Thank you for reaching out to our support team.

If you are using the PRO version of the plugin, please make a request from the account where the plugin was purchased.

Please note that our support team is currently on holiday vacation until January 8, 2026. However, we will check in periodically (every 2–3 days) to provide responses where possible.

Best Regards,
Victor

Hi, I’ve managed to solve the issue using the wpc_terms_before_display filter to rename the terms. Thanks for your help and documentation.

Hi electropluscz1

Thank you for choosing Filter Everything PRO.

We are glad to hear that the issue was resolved. You did an amazing job!

Just in case you have any new requests, please note that our support team is currently on holiday vacation until January 8, 2026. However, we will check in periodically (every 2–3 days) and respond where possible. This is why there may be delays in our responses at the moment.

Best Regards,
Victor

Hi justind114

Thank you for reaching out to our support team.

Please follow the instructions on this page: https://filtereverything.pro/resources/license-key-issues/ to get the license key.

Please note that our support team is currently on holiday vacation until January 8, 2026. However, we will check in periodically (every 2–3 days) to provide responses where possible.

Best Regards,
Victor

Hi daniel_carstea

Thank you for choosing Filter Everything PRO.

Yes, it is possible to filter like that. You need to display your posts via WP_Query on the required page, then create filters from the required taxonomy for the required post type, and apply them to the page you need.

If you have any issues with that, can you please send the credentials to the wp-admin dashboard following this document so we can set you up an example?

Also, please attach the link ot the exact page where you want the filters to be displayed and work.

Please note that our support team is currently on holiday vacation until January 8, 2026. However, we will check in periodically (every 2–3 days) to provide responses where possible.

Best Regards,
Victor

Hi tomashalo

Thank you for reaching out to our support team.

Please check this comment thread: https://codecanyon.net/comments/31087418

It should include the required information.

Best Regards,
Victor

Hi jndeshpande95

Thank you for your interest in the Filter Everything plugin.

Please follow the instructions from this page:: https://filtereverything.pro/resources/license-key-issues/

Best Regards,
Victor

Hi Giorgio

Thank you for the credentials. We have checked the site and reviewed the category page (where filters do work), but we haven’t found any breadcrumbs or the default navigation to the category pages. Could you please provide a quick screenshot or a link to a video that we can watch to better understand how to recreate the described issue?

Best Regards,
Victor

Hello,

Thank you for your reply.

I have sent a screen recording in the support form.

I look forward to hearing from you. Thank you,

Giorgio

Hi Giorgio

Thank you very much for the video.

This is absolutely the correct behavior. If you have a filter set on the shop page and the filter is based on a product category taxonomy, it will filter products only on the shop page. It will not redirect you to the actual category pages.

This is because you can select multiple options at the same time, for example, smartphones, cars, and apples, using a category filter. The goal is to display the filtered products on the page where you are using the filters.

Redirecting to the physical category pages would not work as intended because then you would be stuck on the category page, and the filters would only apply to the products on that category page, not on the shop page itself.

When you go to the physical category page and have a category filter on that page, the current category will be marked as grayed out. This indicates that you are already on the physical category page, so it cannot be selected again. This prevents duplication in the URL, such as /category-cars/filter_category-cars/.

If this is causing confusion, you can turn off the permalink feature. This way, all filters will use GET parameters instead, resulting in URLs like /category-page-url/?filter_category=cars, or /shop/?filter_category=cars.

In order to do so, you can use the following code snippet:

define( 'FLRT_PERMALINKS_ENABLED', false );

And then go to the filter set and hit the update button.

Best Regards,
Victor

Hi prostylewebdesign

Thank you for reaching out to our support team.

From the latest updates from the development team, they are planning it for January. We do not know if this information is 100% confirmed, but that is what they shared with us.

Hmm, there is no actual functionality that would be very helpful to pull this SEO data, as it was added only in version 1.9.2. This was quite a challenge, to be fair, since we were testing it as a support team as well. Therefore, there is no quick workaround to pull this type of data.

Please note that our support team is currently on holiday vacation until January 8, 2026. However, we will check in periodically (every 2–3 days) to provide responses where possible.

Best Regards,
Victor

Hi edgarlimon805

Thank you for your interest in the Filter Everything plugin.

Currently, in Gutenberg themes, you need to either use a shortcode: https://filtereverything.pro/resources/shortcodes/ or a custom widget area displayed on your page. Gutenberg widgets for filters will be added in future updates.

Best Regards,
Victor

Hi marek145

Thank you for reaching out to our support team.

Please send the link to the page with the issue so that we can check it.

Additionally, please send the credentials to the wp-admin dashboard following this document, so we can check it directly on the site and configure it to work.

Best Regards,
Victor

Thank you. I’ve just sent

Hi marek145

We have checked the site, the issue is with mobile sidebar styles, if we change them, everything is displayed: https://prnt.sc/MyyDQYUyB8tq

We have added a small piece of CSS in the Filters > Settings > Experimental > Custom CSS section.

.wpc-overlay-visible .page-template-template-woocommerce-archives #secondary, .wpc-overlay-visible .wc-active.search-results #secondary,  .wpc-overlay-visible .woocommerce.archive #secondary {
visibility: visible;
opacity: 1;
z-index: 999999;
}

In order to make it display well on mobile, you can follow that example for other cases if some pages are still not displaying it properly.

Best Regards,
Victor

Hi Josh

Thank you for reaching out to our support team.

If you have a plugin called “Discount Rules PRO”, please try deactivating it and check whether the site works properly afterward. Let us know the results and whether the issue stops once the plugin is disabled (this is important infomation).

Also, please check whether there are crawlers or bots aggressively crawling your site, as this can cause high CPU spikes.

Please note that the support team is currently on holiday vacation until January 8, 2026. However, we will check in periodically (every 2–3 days) to provide responses where possible.

Thank you for your understanding, and we wish you Happy Holidays!

Best Regards,
Victor

Hi Eric

Thank you for choosing Filter Everything PRO.

Please check the documentation page on the mobile mode: https://filtereverything.pro/resources/mobile-devices-new-approach/

Also, please send the credentials to the wp-admin dashboard following this document, including the link to the page with the issues, so that we can check it.

Please note that the support team is currently on holiday vacation until January 8, 2026. However, we will check in periodically (every 2–3 days) to provide responses where possible.

Thank you for your understanding, and we wish you Happy Holidays!

Best Regards,
Victor

Hi Eric

Thank you for the credentials. Unfortunately, you forgot to attach the link to the login page and the link to the page with the issue. Could you please send them via PM: https://codecanyon.net/user/fe_support

Best Regards,
Victor

Yes, we did it, and filter showing on searching page.

But what we can do with relevance of searching? is it in your side? or how we can improve sorting?

our dev say that: “In fact, the search query displays posts that are rendered by the filter everything plugin

Although this may also be due to pagination”

Hi ars42

Since you already have a sorting widget on the search page where you can choose sorting options, selecting any of them (for example, ?orderby=relevance&paged=1&s=vtx&post_type=product ) seems to work correctly.

However, we cannot say for sure which exact parameters are used for relevance ordering. If relevance is based on a custom field (such as sales numbers or something similar), you can also use our own sorting widget: https://filtereverything.pro/resources/sorting-widget/ but after searching, you need to choose the sorting option.

If you are referring to sorting products on the page in the pre-load state (before anything appears on the page) solely by modifying the query, this is not handled on the plugin side, as the plugin does not do that.

As an alternative, you can add the sorting widget to the page (you already have one), select the required sorting option, and use that GET parameter to apply the same sorting automatically during searching. This will result in a URL very similar to the one mentioned at the beginning of this message.

Best Regards,
Victor

Hi juhishah

We’d love to help, but unfortunately, we do not debug or provide custom code for extending the plugin beyond its current functionality, as this is outside the scope of the CodeCanyon support policy: https://prnt.sc/bBkDIrbjhPei

As a support team, we can provide general information, such as the availability of hooks to modify this functionality.

If you encounter difficulties implementing modifications to the search algorithm, please contact your site developer and share the relevant documentation page about the search functionality. This will allow them to write the required modified logic, either based on the examples provided in the documentation (which is highly recommended) or using their own approach.

The examples in the documentation are a crucial reference. It is important to carefully examine them and follow the same approach in your custom code, as missing even a small but essential part can lead to issues.

Especially parts like those ones:

        if( $wp_query->get('flrt_query_hash') || $wp_query->get('flrt_query_clone') ){

            if ( $wp_query->get('wc_query') === 'product_query' || $wp_query->get('post_type') === 'product' /* || $wp_query->get('post_type') === 'product_variation' */ ) {
                global $wpdb;

The example already uses a hook to include product SKUs in the search, since SKU is a custom field and is not included by default.

You may also use AI tools by providing the full documentation and requirements to help generate custom code. This approach can be helpful, but you should still ensure you understand the code being implemented to avoid negatively affecting the site’s functionality.

Best Regards,
Victor

We are using pro plugin and trying to put free input field to search on our custom post type using this setting:https://prnt.sc/dPhTjzPf5KP6

However, it is only getting result if search term match with post title. What we need it should get result from entire post data including post title, post taxonomy, post tags, post custom field as I have configured multiple fields on post detail.

Can you please help me how can I configure search this way?

Hi juhishah

Unfortunately, the instructions we provided earlier in this comment thread are still the same. To extend the search capabilities that are based on the default WordPress search algorithms, you need to write custom code to include the required entities in the required post types and count them during the search.

We can only recommend contacting the site developer or a freelance developer who can write this custom code for you in order to fit your needs.

Best Regards,
Victor

Hi web-maverick

Thank you for reaching out to our support team.

You can modify the chips term name for an exact filter using custom code with the hook ‘wpc_chips_term_name’.

The hook:

apply_filters( 'wpc_chips_term_name', $term->name, $term, $filter )

Please note that generally, there is no support for accounts whose support period has expired following the support policy.

If you have any further requests, we can help you once we have addressed all requests from accounts with valid support periods. Please note that this process may take some time, possibly days or weeks.

If you want to receive it faster, please extend the support period. We will prioritize processing the request for supported accounts.

Best Regards,
Victor

Hi Hanne

Thank you for reaching out to our support team.

By the description, it sounds like you are looking for a redirection filter. Please check this page with instructions: https://filtereverything.pro/resources/typical-problems/#redirection_filter_instruction

Please note that generally, there is no support for accounts whose support period has expired following the support policy.

If you have any further requests, we can help you once we have addressed all requests from accounts with valid support periods. Please note that this process may take some time, possibly days or weeks.

If you want to receive it faster, please extend the support period. We will prioritize processing the request for supported accounts.

Best Regards,
Victor

Hi wstiner1

Thank you for choosing Filter Everything PRO.

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Also, please attach the link to the exact page where you want the filters to appear and filter your posts.

Best Regards,
Victor

Hi bofiracing

Thank you for reaching out to our support team.

In general, Google should pick up and index filtered pages with the created SEO rules without any issues. Usually, we receive more requests about how to disable the filtered pages from indexing.

Regarding the sitemap XML functionality, this will be introduced in version 1.9.2. Previously, it was mentioned that it should be released by the end of this month, but it will most likely be postponed. A lot of additional features were added, and many improvements are also planned for the free version. Since these are connected in one way or another, the development took much more time than initially expected. What was planned as a regular update gradually expanded with new features and core improvements, making the process longer.

Best Regards,
Victor

Hi wojtek45

Thank you for reaching out to our support team.

We’ll pass it to the development team so they can check it.

Additionally, if something needs to be checked on the site as well, could you please send the credentials to the wp-admin dashboard following this document.

This will help us understand what exactly generated such a large amount of data.

Best Regards,
Victor

Hi SmithDasari_VDM

Thank you for choosing Filter Everything PRO.

We are sorry to hear that you have encountered complications with the plugin setup. We have tested it with the Elementor theme and Elementor as well, so this is most likely just a configuration issue.

Can you please send the credentials to the wp-admin dashboard following this document. So that we can set up the example for you, please attach the exact page link where you are trying to display the files, and we will display it there.

In general, a refund is possible by submitting a form through the account where the plugin was purchased and waiting for a response. Please note that the support team does not handle refunds. Furthermore, we have no control over the refund team and cannot speed up the process or influence it in any way.

Best Regards,
Victor