Hi Hanne

Thank you for reaching out to our support team.

By the description, it sounds like you are looking for a redirection filter. Please check this page with instructions: https://filtereverything.pro/resources/typical-problems/#redirection_filter_instruction

Please note that generally, there is no support for accounts whose support period has expired following the support policy.

If you have any further requests, we can help you once we have addressed all requests from accounts with valid support periods. Please note that this process may take some time, possibly days or weeks.

If you want to receive it faster, please extend the support period. We will prioritize processing the request for supported accounts.

Best Regards,
Victor

Hi wstiner1

Thank you for choosing Filter Everything PRO.

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Also, please attach the link to the exact page where you want the filters to appear and filter your posts.

Best Regards,
Victor

Hi bofiracing

Thank you for reaching out to our support team.

In general, Google should pick up and index filtered pages with the created SEO rules without any issues. Usually, we receive more requests about how to disable the filtered pages from indexing.

Regarding the sitemap XML functionality, this will be introduced in version 1.9.2. Previously, it was mentioned that it should be released by the end of this month, but it will most likely be postponed. A lot of additional features were added, and many improvements are also planned for the free version. Since these are connected in one way or another, the development took much more time than initially expected. What was planned as a regular update gradually expanded with new features and core improvements, making the process longer.

Best Regards,
Victor

Hi wojtek45

Thank you for reaching out to our support team.

We’ll pass it to the development team so they can check it.

Additionally, if something needs to be checked on the site as well, could you please send the credentials to the wp-admin dashboard following this document.

This will help us understand what exactly generated such a large amount of data.

Best Regards,
Victor

Hi SmithDasari_VDM

Thank you for choosing Filter Everything PRO.

We are sorry to hear that you have encountered complications with the plugin setup. We have tested it with the Elementor theme and Elementor as well, so this is most likely just a configuration issue.

Can you please send the credentials to the wp-admin dashboard following this document. So that we can set up the example for you, please attach the exact page link where you are trying to display the files, and we will display it there.

In general, a refund is possible by submitting a form through the account where the plugin was purchased and waiting for a response. Please note that the support team does not handle refunds. Furthermore, we have no control over the refund team and cannot speed up the process or influence it in any way.

Best Regards,
Victor

Hi dwhuggs

The page needs to be published, so we have published it and placed a copy of an existing filter set on it. Please check it.

Best Regards,
Victor

Hi Victor. None of the filter options appear in my block builder The filter I’ve create is not the one displayed on the page

Hi dwhuggs

This is how it is looking on he test 2 page during page editing: https://prnt.sc/ZTyBME14OdPi

This is how it is looking on the front end when you open the test 2 page: https://prnt.sc/msQCbLri5F81

The link to the page is: your_site_url.com/test-2/, where the first part should be replaced with your site URL. Or would you like the filters to be displayed on another page?

Best Regards,
Victor

Hi jhlarsen

Thank you for choosing Filter Everything PRO.

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Also, please attach the link to the exact page where you are trying to make your filters work, so we can test it there.

Best Regards,
Victor

Credentials sent. Thank you Victor!

Hi jhlarsen

We have checked the site, and the issue is related to WP Engine caching.

Please contact them to disable or properly configure the object cache so that it does not cache queries on the pages, or at least on the pages where you plan to use filters, in order to allow post filtering to work correctly.

Best Regards,
Victor

You can use this plugin to add a PHP snippet: https://wordpress.org/plugins/code-snippets/

Best Regards,
Victor

Can I put it into functions php?

Hi marxsvjetlana64

Yes, you can place it in the functions.php file as well.

Best Regards,
Victor

Hi Michel

If you want to hide category terms that have a count of 0, you can hide them all using this option: https://prnt.sc/rOJpOPj22eKC

Or you can use checkboxes, with a hierarchy option (it can be turned on from the “more options” menu when using checkboxes as a view for a category filter).

Also, you can use the hook “wpc_terms_before_display” with your own custom coding to remove the required terms from each page separately: https://filtereverything.pro/resources/hooks/

In the future, we are planning to add a hierarchy option to the dropdowns as well.

Best Regards,
Victor

Hi jbstnshopping

Thank you for reaching out to our support team.

This is a known warning, and there is a fix for this warning, which is included in the next update, 1.9.2.

If you know how to add changes to the plugin files, you can go to filter-everything-pro/src/Entities/EntityManager.php on line 937 and instead of this line:

$is_rating = ($filter['view'] === 'rating' && $filter['e_name'] === 'product_visibility' ) ? true : false;

Use this one:

$is_rating = (isset($filter['view']) && $filter['view'] === 'rating' && $filter['e_name'] === 'product_visibility' ) ? true : false;

Or you can send the credentials to the wp-admin dashboard following this document so we can add it.

In terms of functionality, it is not causing any issues as long as it is only a warning. The only impact it may have is that, if any logging functionality is enabled, the warning could be recorded in the log file. As a result, the log file may increase in size. However, in most cases, debug modes are disabled on production sites to avoid potential slowdowns, as the default WordPress debug log functionality can affect performance.

Best Regards,
Victor

Thank you very much for your reply. I just changed that line in the plugin.

Hi fislerdata

Thank you for choosing Filter Everything PRO.

If you are referring to the posts per page, this should be configured either in the general WordPress settings, or if it is displayed via a template or page builder, within that tool’s settings.

However, please note that none of these settings is related to the plugin itself; they are outside of the plugin’s functionality and are not handled on the plugin side.

Best Regards,
Victor

Thank you – I found the option for the posts per page. Do you have a suggestion for finding the Filter Everything Pro widget? When I press the + icon, then go to the widgets section, there is not a Filter Everything Pro widget, nor does anything show when I search using the search box within the blocks section.

As far as we can see, you are using a block-based theme (Gutenberg).

There are no Gutenberg widgets available yet, but they will be added in future updates.

In the meantime, you can use shortcodes instead: https://filtereverything.pro/resources/shortcodes/

If you need widgets in your theme to make certain functionality work (sorting widget), you can add a widget area to your theme either via custom code or by using a plugin that allows you to add one.

Here is a custom code snippet example, which adds to your theme a widget area if it doesn’t support it by default:

function custom_theme_widgets_init() {
    register_sidebar( array(
        'name'          => __( 'Custom Sidebar', 'textdomain' ),
        'id'            => 'custom-sidebar',
        'description'   => __( 'Add widgets here.', 'textdomain' ),
        'before_widget' => '<section id="%1$s" class="widget %2$s">',
        'after_widget'  => '</section>',
        'before_title'  => '<h2 class="widget-title">',
        'after_title'   => '</h2>',
    ) );
}
add_action( 'widgets_init', 'custom_theme_widgets_init' );

Best Regards,
Victor

Hi Charlie

Thank you for choosing Filter Everything PRO.

If you want to add styling where one filter spans the full width and another appears below it in a horizontally split column layout, custom CSS is required. You can place it in the Filters > Settings > Experimental > Custom CSS.

If you want to place one filter (for example, at the top of the page) and display all other filters vertically in the sidebar, you will need two filter sets on the same page. The filter widget has a horizontal layout option with the number of columns; in each column, there will be a separate filter, color, size, brand…

If you could send a link to an example of what you are trying to achieve, it would be easier for us to provide more accurate information.

Regarding filters appearing only after selecting certain filters: this is working as a global functionality for any filter term in a filter. If you have a category filter configured as the parent filter and all other filters set as its children, with the “hide until selected in parent” option enabled, the child filters will only be displayed after you select any term from the parent filter.

Best Regards,
Victor

We have contacted the team, and they said you can delete it. However, they recommended making a backup just in case you want to revert to the old setup, so that state will be saved.

Regarding deletion, the best approach is to deactivate the plugin and delete it via the admin dashboard. This will remove all files and data associated with it, including the free version if it is installed on the site. After that, you can install a clean version of the plugin. This way, all previous data will be fully removed, and you will start fresh.

As for creating filters, everything should work the same as before. There is no need to follow any specific pattern, but we recommend making backups regularly. This way, even if something goes wrong, you can restore the previous state and have everything working again instead of starting from scratch.

Best Regards,
Victor

Hi Victor,

I followed your instructions and deleted the plugin, then reinstalled a clean version. Unfortunately, the problem persists with the exact same symptoms.

What I did: 1. Created a fresh backup using UpdraftPlus 2. Deactivated and deleted Filter Everything Pro completely 3. Installed a clean version of the plugin 4. Reactivated the license 5. Tested with the NEW attributes that weren’t working before

Current situation: - The 91 URL prefixes that were registered before still work perfectly - ALL new attributes refuse to register in Filters → Settings → URL Prefixes - These new attributes are properly configured in WooCommerce → Products → Attributes - They have correct taxonomy assigned (pa_attribute-slug) - I can select them when creating/editing filter sets - But they simply don’t appear in the URL Prefixes list - Filters using these unregistered attributes don’t respond to clicks on the frontend

This means: The reinstallation did not solve the issue. The problem is not with the plugin files themselves, but with something preventing NEW attributes from registering after the 91st entry.

What I did next: I restored the backup to return to the previous working state, since recreating all 25+ filter sets would be pointless if the core issue preventing new attribute registration isn’t resolved first.

The core problem remains: Something is blocking the registration of any new attributes in URL Prefixes after entry #91. It’s as if there’s a hard limit or corruption at that specific point in the database.

Questions: 1. Could there be a database table limit or corruption after 91 entries? 2. Are there specific database tables for Filter Everything that might need cleaning or repair? 3. Could you check if there’s something in the database preventing new registrations? 4. Is there a way to manually add URL prefixes to the database to bypass this block?

Since you have admin access to my site, would it be possible for your development team to examine the database tables directly to identify what’s blocking new registrations?

I’m willing to try any diagnostic steps you suggest, but I need to resolve this registration issue before recreating filter sets.

Thank you for your continued support.

Best regards

We can try to add it via the database manually. However, since we do not have FTP access, and if this causes a fatal error, please be cautious so you can revert the changes.

Also, please install the phpMyAdmin plugin so we can check the database.

Best Regards,
Victor

Hi shinyrock1

We have checked the site, set up the filter, and cleared the cache as well, just to make sure everything is working properly on the shop page.

You have multiple product queries on that page, so we chose the one required for displaying our products there. Please check the functionality, and also let us know if the server is performing well without high CPU spikes.

Best Regards,
Victor

Hi,

CPU spikes works fine now.

Please can you check ? when we click on check box it takes some time.

Thanks

The speed is entirely dependent on your server’s capabilities. The site itself is quite slow. We turned off the plugin and tested the speed on the About Us page (which is the lightest page on the site): https://prnt.sc/9GGlhXpefq9t

Even on that page, it is taking almost 6 seconds to fully load.

The same thing happens during filtering; the server response is slow, which is why the process takes longer.

Best Regards,
Victor

Hi HKar

Thank you for choosing Filter Everything PRO.

Can you please provide information on the hardware configuration you currently have on your server?

Also, please send the credentials to the wp-admin dashboard following this document so we can check it. Perhaps there might be some issues related to compatibility with other plugins that are causing this slowdown.

Best Regards,
Victor

Ok it appears its not the purchase code. My fault.

Hi chris80808

Just in case other users stumble across this comment and are looking for a solution, we’re going to leave the instructions here as well:

Please use incognito mode in your browser!

In order to set the License key for the Filter Everything PRO plugin, simply head to Filters -> Settings -> License and click the “Get your License Key” button.

It will take you to a new page where you have to log in with your Envato credentials (with an account where you have purchased the plugin) and obtain your License key.

This is the license key that is used for activation of the plugin.

Best Regards,
Victor

Hi jcecile3

If you are referring to how to turn off filter permalinks so they work like GET parameters, you can add this PHP code snippet and update your filter set to have only GET parameters for the filters in the URL:

define( 'FLRT_PERMALINKS_ENABLED', false );

Best Regards,
Victor

Hi Laborator

We’d love to help, but unfortunately, the development version of the plugin is not available for distribution. Please wait until the official 1.9.2 update is released.

We understand the importance of this, but there is no separate patch, as much of the plugin functionality has been modified to introduce new features that are interconnected in one way or another.

Best Regards,
Victor

Thank you. What did you choose in elementor loop grid on the Query settings menu? on 2/1 image

I found the correct setup: The And what to filter? you have to set to Search post list Products. So now i think its working

Hi bkris

Regarding what we have chosen in the “And what to filter” section, even though it has already been configured, we would like to add a documentation section from the Quick Start guide, maybe it would be helpful for others as well: https://filtereverything.pro/resources/quick-start/#set_the_wp_query

This section explains the “And what to filter” area.

Best Regards,
Victor

Hi WebVisuality

Please check this page, it can be helpful: https://filtereverything.pro/resources/all-about-seo/

Best Regards,
Victor