8705 comments found.
AI Chat Pro is not in your 8.9 demo. Also not in marketplace
Hi,
Patience, we are in the process of uploading everything in the demo and to the marketplace.
Please check your server, https://davinci.berkine.me/documentation redirect to https://runwaylanderspot.com/ -> Blocked
Hi,
We don’t own that domain anymore, correct link is documentation link has changed davinci.berkine.dev/documentation
Please update the url in the software with the correct link. Thank you!
Thanks, it is fixed from our side now, and will be pushed with next update, we missed that one.
The documentation link is not working, Berkine.me. There is this message: “This domain has recently been registered with Namecheap.”
Hi,
The documentation link has changed davinci.berkine.dev/documentation
Presale question: Also are you planing to add vertex ai to use veo 3.1 directly instead of fal.ai. Thanks
Hi,
Yes we have plans for that to use native AI vendors for top video models.
BYOK allows user bring all their keys they have? Such as gemini,fal.ai,elvenalb…depend on what apis admin allow to? Thanks
BYOK is only for core features at this point. In extensions it is fully supported for Extended Chatbots.
I have purchased extended license where I can get marketplace coupon code ?
Hi,
Please create a support ticket here for further details: http://support.berkine.dev/
Hi. I want to buy extended licence but I have some confusion about your coupon related information. When I buy extended licence then I got some plug in free already. So now when I get 139 dollar coupon what will do with this coupon, can I use that to buy another pet feature that available on Store.
Hi,
We have both free and paid extensions, you can use this promo credits to get premium paid extensions, it is a limited time promo.
I have downloaded the new version, but there is no installation program inside. How should I proceed with the installation?
The issue has been resolved. Thank you for your help.
Great!
HI,
Any Christmas sale offer for the extensions?
Hi,
All extensions were on sale past 3 weeks already. We currently don’t have plans for separate extension sales.
Are you open for customization? I have already opened the ticket
Stay tuned, we will cover your question soon.
in extrenal chatbot can any one use chat bot with use of ai like filled with prefilled quation and answer or scan of whol;e webiste any one
You will need to customize the chatbot for that slightly as what you are asking is not a common use case for majority.
The website https://support.berkine.net/ is down and I can’t open a support ticket. My purchase key didn’t work during activation at the time of installation. I need help!
Hi,
Not sure where you got that link, it is incorrect, use the correct one: support.berkine.dev
Support Says BLOCKED, AI Voiceover not working, it was fine til the update. Hopefully they didn’t close. We just bought this script
Make sure that you are using our proper support ticketing platform: support.berkine.dev
Hello, I’m interested in the Davinci AI Extended License. Aside from specific paid add-ons/extensions, does this license cover everything? specifically, do I need to pay a subscription to you to keep the software working, or is it purely a one-time fee?
Hi,
License cost is a one time fee, license will be fully yours and the copy of the script after your purchase. For any preferred extra extensions, you can get them via our marketplace in the admin panel, we have both free and paid ones there.
Note that our extended license comes with some extra benefits, you can learn more about them here: https://davinci.mintlify.app/extended-license
not able to access your support, I tried just one time and it say : Sorry, you have been blocked You are unable to access berkine.net
we submit at first our ticket here : https://berkine.ticksy.com/ticket/4524420
and then we observe this : This support platform is no longer monitored by us starting from September 5th. For any support related questions please open a ticket at https://support.berkine.dev.
Right, use the correct suggested link above in your last message: support.berkine.dev
I made the purchase, but the activation code I received during the purchase isn’t working.
Hi,
Please refer to your support ticket for further details.
Hello, I tried to submit a question through your support platform but couldn’t because the purchase hasn’t been completed yet. I’m submitting a few questions here hoping to get a response. Previously, I purchased a similar platform for several thousand dollars, but ultimately found that almost everything required additional payment, so I didn’t continue using it. Currently, I have a client who also needs your platform. I’ve reviewed the demo and the overall effect is good. I also understand there’s a $999 package that includes everything without additional plugin fees – I’d like to confirm if my understanding is correct? Please clarify if there’s any misunderstanding. If everything is fine, I can place the order immediately. Thank you.
Hi,
Yes that is correct, we provide premium bundle package that includes all current and upcoming paid extensions and themes, you can purchase premium bundle via the admin panel after installation. Make sure to get Extended license to have access to SaaS features if needed.
Can I understand that after purchasing the premium bundle package, I won’t need to pay for any future plugin extensions, right?
Yes that is correct
Okay, I will place the order now: first purchase a basic standard license, then buy the 999 package. This is correct, right?
Regular license does not have any access to SaaS features as was stated above, and premium package does not cover any of the saas features as well, so if you plan to run SaaS business to charge your end users, make sure to get proper Extended license
How do I upgrade now?
In addition, I found no installation guide files when making the purchase.
You will need to get a new Extended license and request a refund for your regular license: https://davinci.mintlify.app/extended-license
For installation process follow the docs, we have everything explained there
Okay, I will purchase now. After purchasing, how do I apply for a refund?
Reach out to us here and we will explain: support.berkine.dev
I have submitted the information, but no one has responded. Is it possible that they are not working today?
Patience, all cases are cleared there in their incoming order based on our working hours
Okay, thank you very much for your help. I will wait here for your reply. Thank you.
Hi It can be installed and expanded on localhost, and if you purchase a regular license, it can be installed on multiple domains.? Please help me Thanks
Hi,
You can install on a localhost and on one public domain at the same time. But you cannot install on multiple public domains regardless of your license types, it is always 1 active domain at a time per license, and you can always change your domain if needed by first deactivating your license on your previous domain.
when will you add staff roles?
where is the maintenance page?
why does my license type says no valid license
We don’t see your purchase badge.
Use your proper license and create a support ticket via this link for any questions: https://support.berkine.dev/
ok, will will staff roles be added, this should be a basic feature?
and where can i located maintenance page?
Yes it will be added soon
Demo 8.9? Thanks.
We will upload later today, devs been quite busy this week, stay tuned.
Hi,
I am interested on your extended license but I notice that you are very slow at implementing new image and video models.Kling 2.5 is not there, kling 01 out a couple of days is not there, Veo 3.1 either. Is there a reason why these models are not there in your demo section? It is what’s holding me back from buying
Hi,
They are just released, we release an update once a week in average, plus they are just minor updates on their original released which are already integrated into our script.
so, just so that I understand, do they need a separate API to run, or will they be added naturally within the API you set up for each of those accounts? I am keen to create something that stays up to date with the latest image/ video models so to me this is a very important aspect in my consideration… many thanks in advance
They are part of text to video extension that you can purchase via the Marketplace in the Admin panel, and it will need your API key from the supported vendor listed in the docs for this extension.
In your demo portal, which has the text to video, there is no option for Kling 2.5 and it has been out for over 3 months now, neither veo 3.1, and Kling just released 2 new models, Kling 01 and Kling 2.6. Is it fair to imagine that this is not a priority for your team and that if I am looking for something that is more image/ video I should look elsewhere?
Check the changelogs, everything is there already, we don’t update extensions in the demo
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