Hi Lena

It sounds like you are looking for a redirection filter. Please check this page with instructions: https://filtereverything.pro/resources/typical-problems/#redirection_filter_instruction

As for the horizontal layout settings, please check the widget page with the settings description: https://filtereverything.pro/resources/filters-widget/ or the shortcodes page if you are using a shortcode that includes parameters like horizontal and columns: https://filtereverything.pro/resources/shortcodes/.

Best Regards,
Victor

Thank you so much! Diakuju!

Hi leetwiz

Thank you for choosing Filter Everything PRO.

You can place multiple filter sets on the same page, and in each of them, use a category filter with the “include/exclude” functionality. To display them all on the page, you need the same number of filter widgets or shortcodes.

Alternatively, you can use plugins such as CPT UI: https://wordpress.org/plugins/custom-post-type-ui/ to add custom taxonomies to your post type, allowing you to keep all of your filter terms separate in each taxonomy rather than placing them all in one taxonomy and then splitting it into parts.

You can also add multiple custom fields, each custom field representing a separate filter, such as color, size, etc.

Lastly, you can add separate attributes to your products so you can create a separate filter from each attribute.

Best Regards,
Victor

Hi GiacaNerra

If you are using global search on the site (not the search filter), you need to create a filter set and place it on the “Common WordPress pages + Search page”. The link to the search page should be like this: ?s=text_to_find&post_type=product

Best Regards,
Victor

Hi ericbourges

We are a bit confused about what type of error handling you have added and where. Do you mean that you modified some plugin functionality, or what exactly is happening?

Best Regards,
Victor

Actually, I didn’t modify the plugin itself, but I did add (using jQuery) validation checks to the date fields, displaying error messages that work perfectly. However, I wanted to know if there’s a way to intercept the AJAX request that’s triggered when you click outside a filter field. Specifically, if my validation detects an error in the field, I’d like to stop the process so that the invalid filter isn’t applied. I admit it’s quite a specific customization

We’re afraid that we cannot help with this type of case and configuration. Theoretically, it would require checking the JS files, identifying the exact parts responsible, and modifying them to fit your case.

If you can describe the whole idea behind it or provide a reference link to something like that, it could be added to the development list. We only know that you added validations for the date fields, but we do not know the whole idea behind it.

Best Regards,
Victor

Hi bertg5

Thank you for choosing Filter Everything PRO.

The numerical filter is not indexed by search engines, as it would generate millions of unique URL combinations. Following SEO best practices, it has been blocked from indexing to prevent potential SEO damage to the sites.

We are not sure what type of code this is:

[fe_widget type=”search” title=”Zoek”]

[fe_widget type=”taxonomy” taxonomy=”entertainment” title=”Entertainment” view=”checkboxes”] 

[fe_widget type=”custom_field_numeric” meta_key=”budget” title=”Budget (€)” view=”numeric_range” prefix=”budget”]

[fe_results]

Is it a mix of shortcodes? If so, they are using completely incorrect or unavailable parameters. All shortcodes can be checked on this page: https://filtereverything.pro/resources/shortcodes/

Regarding the filtered page, it should display products like the default shop page or archive category pages in WooCommerce, or even default posts in WordPress, so the filtered page should display the products via the main or a custom query. The plugin itself does not display anything on its own; it only filters the products or any post types that are already displayed on the page.

Best Regards,
Victor

We just placed it on the “Pages + Shop Page,” and it seems like everything is working as it should.

Best Regards,
Victor

Thank you so much!! I was ready to pull my hair out. You guys rock! It works perfectly now.

We’re glad to hear that the hair is saved and everything is working. Have an amazing day!

Best Regards,
Victor

Hi Siham BARREAU

Thank you for choosing Filter Everything PRO.

That is something new. Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Also, please provide the link to the exact page where the 3 buttons appear.

Best Regards,
Victor

Thank you so much for the quick support response! Deleting the broken filter resolved the “Set was not saved” error upon saving, but it still is not saving my changed settings. Is there another common culprit for this?

After clicking the “Update” button I see the loading icon for a few moments, but then there is no confirmation of saved changes and if I revisit the page my changes are gone.

Thank you again! -L

Hi L

It looks like turning off the Query Monitor plugin helped save the filter set: https://prnt.sc/2M4fPbvX0Ux4

We are not sure why, and whether this is a staging or production site, but the site is running very slowly and oddly redirects to the 404 page when plugins are turned off, which is quite unusual behavior. This may be related to the latest PHP version or certain site settings. We recommend checking this and lowering the PHP version to 8.2 or 8.3 at most, as several of your plugins are showing errors.

Also, we tested the functionality on the shop page, and everything is filtering correctly.

Best Regards,
Victor

Thanks very much for the support!

Thank you very much. Can you please navigate me, how did you add the filter only to the specific category page? I tought you have done it through the Theme builder, but that does not seems like the case.

Many thanks in advance Viktor

Ah nevermind I just realized. Thank you!

Just to note for any other clients who might face the issue: basically, in the “Where to filter” section, we choose where this filter set will be applied and selected the product categories along with the required category page.

Best Regards,
Victor

Hi itsupport375

It depends on the type of error you’re getting, but you can send your license key via PM to https://codecanyon.net/user/fe_support so we can deactivate it across all sites.

Best Regards,
Victor

Hi czechs4

If you are using the PRO version of the plugin, please submit your request from the account where the plugin was purchased and has an active support time.

Best Regards,
Victor

Sorted it out. There is a more options button per window that allowed me to set order by menu.

Hi czechs4

We are glad to hear that the issue was resolved. You did an amazing job!

Best Regards,
Victor

Hi woodos

Unfortunately, we do not debug custom codes.

If you are using the PRO version of the plugin, please submit a request from the account where the plugin was purchased and has active support time.

However, please note that there is no support for custom code or custom themes. Debugging custom code or custom themes does not fall under our support policies.

If the issue is related to a premium theme or plugin, we can check it directly on the site. However, as mentioned, this requires an active support time in order for us to check it on the site.

Best Regards,
Victor

Hi ACCSCIENT

You can check the recommendations in this comment thread: https://codecanyon.net/comments/31635985

Please note that generally, there is no support for accounts whose support period has expired following the support policy.

If you have any further requests, we can help you once we have addressed all requests from accounts with valid support periods. Please note that this process may take some time, possibly days or weeks.

If you want to receive it faster, please extend the support period. We will prioritize processing the request for supported accounts.

Best Regards,
Victor

Can you please provide an example of how exactly this product is set up with multiple brands and models on the same product? If you’re using variations, then you need to enable “Use for variations” in the Model attribute under the More options section in the filter set when editing the filter.

Best Regards,
Victor

Brands are added as brand taxonomy by default. Models are added as attributes. An auto part product is compatible with 8 models from 4 different brands. Therefore, when I select only the Audi filter from the brand filter, the model filter lists models from other brands such as Golf and Passat in addition to the A4 and A5 models.

Ah, okay, now the issue is clearer. Yes, that behavior makes sense. You need both attributes on your products and create variations from those products, like Brand + Model.

This way, by sorting through those variations, you can set an exact filter using the Brand filter term and the Model filter term, and it will display the parent product that has that variation. If the product doesn’t have that variation, it won’t be displayed. So, when you choose only the brand BMW, it will display all model filter terms that are available for BMW variations, like BMW + 12, BMW + 14, etc.

Alternatively, you can create simple products without variations where each product has only the exact brand and exact model. Placing multiple brands or models together in a single product won’t allow proper separation in the filters.

Best Regards,
Victor

Hi John

Thank you for choosing Filter Everything PRO.

Can you please provide a bit more detailed information on what exactly you are looking for?

If you are trying to create a range slider from a custom field (numeric), you need to create a filter from a custom field numeric. If it’s from an attribute or a taxonomy, you should create a filter from taxonomy numeric and select the required taxonomy.

If you have any difficulties creating any of them, can you please send the credentials to the wp-admin dashboard following this document so we can create an example for you?

Best Regards,
Victor

Not ideal putting my clients website in the chat for all when only you need to see it.

All data that you do not want to share publicly you can share via PM here: https://codecanyon.net/user/fe_support

Regarding the issue itself, you are using custom fields for filters, which most likely contain mixed data in the database. Please check this page about typical ACF custom field mistakes: https://filtereverything.pro/resources/acf-and-fe/#important

If it will not help to fix the issue, you can send the credentials to the wp-admin dashboard following this document so we can check it.

Not publicly, everything should be sent via PM.

Best Regards,
Victor

Hi Tarquin

1) There is no documentation on that, as all custom styles can be applied in the same general manner. You can add them under Filters > Settings > Experimental > Custom CSS.

Also, you can check general information on how to find the required classes of any element on the page here: https://wordpress.org/support/topic/colour-change-to-filter-title/.

There’s nothing unique about styling our plugin, the same approach applies.

2) There are also upgraded styles for checkboxes, dropdowns, etc., which can be enabled under Filters > Settings > Experimental: https://prnt.sc/mqP3n1o0mNiv

The horizontal layout can be enabled from the widget settings or shortcode parameters:
1_ Filters widget: https://filtereverything.pro/resources/filters-widget/
2_ Shortcodes: https://filtereverything.pro/resources/shortcodes/ (This option will be moved to the filter set settings in the 1.9.2 update.)

Best Regards,
Victor

Hi ideaz_agency

Not really, as it can cause potential security issues and add an extra layer of functionality that isn’t very effective anyway, since it doesn’t grant any permissions to modify that data.

You can simply send us your license key via PM: https://codecanyon.net/user/fe_support so we can deactivate it across all of the sites. Then you can activate it only on the required ones.

Best Regards,
Victor

Hi, ok, will do.

Since this didn’t happened the first time, here is a question about the license behaviour. If you have activated www.example.com and dev.example.com with the same key, would cloning the database from www to dev deactivate the license?

Best regards

Regarding cloning sites and the database: if you have activated the license on a staging site and then clone the site to the production environment, you will encounter an issue. The filter license may appear as activated on the site (since the DB with the data is cloned), but on the license server, it won’t be activated, which can cause functionality to be blocked even if it looks activated.

We recommend deactivating the plugin license before cloning, after cloning the site to the required environment, activate the license on the cloned site.

This was in your DB, and in the license served data will be synced.

The license has been deactivated across all sites. Just in case so you can have normal working license on both.

Best Regards,
Victor

Hi web-maverick

Yes, this will be resolved, and hopefully added in the 1.9.2 update.

Best Regards,
Victor

Any news about the 1.9.2 update after these 2 months?

Hi web-maverick

Unfortunately, it is still under development and polishing, as it is now connected to the free version as well, with multiple changes in it. The updates should be released simultaneously in order to avoid any type of conflicts. So this is all taking much more time than was expected.

As a support team, we are receiving information that it should be released soon, but we do not have any exact dates so far.

Best Regards,
Victor

Hi web-maverick

It depends on which language you are choosing, there may simply be no localization for that language, or the language may have changed only for the profile and not the site language.

You can use Loco Translate to create the required localization for your site language. Please keep in mind that one language can have different variations, and it will not work everywhere. Each variation will work as a separate one.

Please note that generally, there is no support for accounts whose support period has expired following the support policy.

If you have any further requests, we can help you once we have addressed all requests from accounts with valid support periods. Please note that this process may take some time, possibly days or weeks.

If you want to receive it faster, please extend the support period. We will prioritize processing the request for supported accounts.

Best Regards,
Victor

Thank you for your response. It turned out to be Cache problem that didn’t change the translations for your plugin for some reason. Although WooCommerce elements didn’t require to completely purge the Cache.

P.S. I haven’t used the plugin for quite a while. So I coming back to see what it can be re-purposed for new projects.

Ah, that’s typical with caching plugins. In our experience, some aggressive caching plugins cache entire pages, so even if you remove widgets from the sidebar, they may still appear and try to function. They may also cache already filtered queries and display them on the page, even without a selected filter, because the page remains in that cached state.

Best Regards,
Victor