10701 comments found.
Today, when I try to generate an invoice, I get an error: “This invoice number exists for the ongoing year,” but I did check that no such invoice number was generated previously. I have also updated to the latest version, but the problem still exists. Please help.
Hello
It would be difficult to assist you via the comments section. I would request you to please get in touch with our support team.
As the Codecanyon comments area is meant only for pre-sale and general questions, we are not able to provide detailed support here as mentioned in our support tab. Please create a support ticket at https://my.perfexcrm.com we will be happy to assist you and give you further instructions.
As a friendly reminder, you should consider renewing your support before posting new comments, more info about item support can be found by clicking here
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Hi. Is it possible to set the number for quotes, invoices, etc. to random instead of using a sequential invoice number?
Or is there an add-on for this function?
What is the point of the optional items on the invoice? They don’t work, a- they are not selectable on the customer link. b- if you edit the invoice, the option “This item is optional” is gone. Am I missing something?!
ALSO, if you do an Estimate Optional items, when converted to invoice you are showing ALL the items (including not selected ones), this is TERRIBLE (true not including the total) BUT STILL SHOWING ALL ITEMS on the customer’s invoice. WTH
Hello
Kindly open a support ticket at https://my.perfexcrm.com with more information, so we can assist you.
Regards
What are the differences between the standard and extended versions? Is the difference SaaS? Can I sell subscriptions in the standard version? Thank you.
Hello
You can find the difference here https://codecanyon.net/licenses/standard.
Unfortunately, you will require an Extended license to resell perfex CRM as a subscription.
Regards
When will Perfex fully integrate AI, such as GPT, Gemini, and Claud, in places where text and images are needed? This will be of great help to all users.
How to send simple email to leads without to include proposal?
Hello
Unfortunately, there is no mass email feature in Perfex CRM, however, you can try to use the surveys feature if you need to send mass-emails. Also, you can take a look at this module https://codecanyon.net/item/custom-sms-email-notifications-for-pefex/24851275 to see if it meets your requirement
As a friendly reminder, you should consider renewing your support before posting new comments, more info about item support can be found by clicking here
Regards
Should the Checklist Items of a task have as rich attributes and associated functions as a Task, similar to ClickUp?
I uploaded everything correctly. I have done this several times. Now I do it again and nothing happens. How is this possible? Thanks
cloud.designstack.nl/install/
Already works
Hi, Can i Use this CRM for travel Agency Business, Which Includes, Airline Ticketing, Visa Proccessing, HOtel Booking etc.
Hello
The best is to explore the demo https://perfexcrm.com/demo/admin and see if it suites your business use case.
Regards
hello, before buy your software, we need confirm about chats / social media, this software can integrated with whatsapp chat or Direct Message Facebook and instagram ? thanks
Hello
Perfex CRM does not have these features, however you can check here to see if there are any modules providing such integration https://codecanyon.net/search/perfex
If you have more questions don’t hesitate to open a support ticket at https://my.perfexcrm.com
Regards
Hello, I need help configuring this..
I want my staff members to only see tickets that are directly assigned to them.
At the moment, they are seeing all tickets in their department. Is there a setting I need to change to fix this?
Thank you.
There is a major flaw on how recording expense/tax work, you are calculating tax rate based on referencing the tax rate in the system instead of saving the actual tax amount or allowing to enter a custom tax amount, because not everything on the expense is taxable. Making it impossible to use the expense function accurately
Hello
We responded to your support ticket on this, do check and add more replies to the support ticket if you have further questions.
Regards
Hello,
Is it possible to import invoices and notes via a PDF or image? Like they do at https://codecanyon.net/item/parsepilot-lightning-ocr-autofill-toolkit-for-perfex-crm/60448824?
Do you think you could develop this feature?
@foxnice: Hi, 3 months ago, I warned the Perfex team of this European obligation to implement electronic invoicing.
I also alerted them to the fact that many of our users would have to change systems if Perfex did not update their system.
And as an answer I got = “[Hi. Appreciate your input on this, we will definitely try to make Perfex CRM compatible for such change but it will take some time. Stay tuned. Regards.]”
Perfex is a good product… But this answer is too evasive, too imprecise. We are waiting for a clear and precise answer!
Warm regards to all.
We don’t currently use your software, but we’re considering migrating from the one we use now. From what I’ve seen in the demo and the comments here, it looks like you’ve implemented electronic invoicing but not Verifactu. This will be a mandatory requirement in Spain starting January 1st, 2026.
If you don’t adapt to it, you’ll likely lose a significant portion of your customers in Spain, as they’ll need to migrate to other tools. On the other hand, this represents a great opportunity for you to encourage existing customers to renew their support plans and to attract new users like us who are currently evaluating alternatives.
As developers, we’ve implemented Verifactu in our current platform using this GitHub library by @josemmo, which has been extremely helpful and made the process much easier:
https://github.com/josemmo/Verifactu-PHP/I believe this library could also help your team, and by adapting it to your system, you could gain much more traction among Spanish clients — both current and future — since there’s a strong demand for this type of solution right now in Spain.
We’ll be keeping an eye out to see if you end up implementing it.
Best regards,
Hi, there’s any plugin to connect chatgpt with perfex? to generate estimates or projects, even invoices.
Hello Team,
How to disable export option in Leads, this way we can stop the team to export leads to outside world., Kindly guide
Thanks
Good CRM, Working same as Advertise.
Hello
Thanks for the feedback.
If you have any questions don’t hesitate to open a support ticket at https://my.perfexcrm.com
Regards
Good day, if I buy a regular license for 65 USD and want to switch to extended after a few months, how can you help me?
Hello
it is not possible to switch license
Regards
How long does it take for a support response?
Hello
You can find information on support here https://codecanyon.net/item/perfex-powerful-open-source-crm/14013737/support
Regardless, we mostly to respond to all support request within 24hrs
If you have more questions don’t hesitate to open a support ticket at https://my.perfexcrm.com
Regards