6593 comments found.
Great work!
Thank you Acnoo .
can you add the WhatsApp automation tool inside this email automation . if you add this indian people can easily communicate with this . can you add that ? only using offcial whatsapp cloud api .you just need to add some trigger of whastapp. 1 on 1 message features + broadcast using official what’‘sapp api . simple thing . can you just add to this saas site
Thank you for your interest in our product and for reaching out to us. Appreciate your feedback. Please shoot us a message through our profile / support contact form, our support team will get back to you shortly to discuss the features you suggest. Thank you.
Zeptomail would be great addition.
Thank you for your interest in our product. You can have Acelle connect with any SMTP service available including Zeptomail. Thank you.
can you add scoreapp platform features in this acelle system . becase nowadays we need to qualify each leads . to check the lead is best fit for us or not we need to use score . after asking some question it will give net funnel urls result based on that . if the person get more 90/100 then he is qualified + he redirect to our main program , if the lead get 50/100 then they will redirect to another result page . this is simple qualifiying or flitering poor leads and quality leads system . check scoreapp platform for more details. and can you impleemtn this then this product have huge valuable . because this is no one know . only some agencies . nowadays we need quality and high paying customers so if yoi give this in our saas our customers can use this features for thire customer filteration purpose. very important feature and that best for this email marketing system
Thank you for your interest in our product and for reaching out to us. Appreciate your feedback. Please shoot us a message through our profile / support contact form, our support team will get back to you shortly to discuss the features you suggest. Thank you.
Hello, Do you provide custom development services? I would like to simplify the campaign creation process into a single-page interface, with a built-in text editor similar to Microsoft Word.
Sample : https://tinyurl.com/2xmkkvj7
Hello!!
Thank you for your interest in our product and for reaching out to us. Please shoot us a message through our profile / support contact form, our support team will get back to you shortly to further discuss your needs. Thank you.
What’s the difference between the regular and extended license?
Thank you for your interest in our product and for reaching out to us. With a regular license, you can use the product for your own or your own team/company If you want to use our product as a SAAS (Software as a service), then you will need an extended license. With an extended license, you are free to re-brand or/and customize and charge your users for using it.
Hope it adds clarity or let us know if you need further assistance
I am some errors. Could you please repond to the emails.
Thank you for your interest in our product and for reaching out to us. Please shoot us a message through our profile / support contact form, our support team will get back to you shortly. Thank you.
Dear Support Team,
I’ve sent two emails regarding an issue, but haven’t received a response yet. Could you please look into this?
Error details: SQLSTATEHY000 Access denied for user ‘root’@’127.0.0.1’ (using password: NO)
Thanks
Dear @sameevtl. Our support team have replied to your message. Please check your mailbox and look forward to hearing back from you.
Hi, I asked about Nginx configuration from contact form but I still don’t have any answers
Dear @mansor. Acelle works fine with both Apache and Nginx. Our support team have replied to your message. Please check your mailbox and look forward to hearing back from you.
Running latest version. When sending email all images are being stripped no matter if I upload, add url, etc. When I click on any link I also go directly to tracking domain. I think all links are being replaced by tracking domain. Any possible solutions?
How do you add or remove tracking domain? I’ve been looking for this for a while and can’t find it.
Dear @webdesigndesk. It is a configurable setting. Please shoot us a message through our profile / support contact form, our support team will get back to you shortly with further assistance on this. Thank you.
Hi,
An update because since April 5, 2025, we haven’t had an update.
Thanks
Dear @hyksosProd. Thank you for your interest in our product and for reaching out to us. We’ve been working actively on Acelle project for years. We do our best to release 1 or 2 new versions every quarter. The next will come soon and hopefully it will really help with major features and updates.
When we importing contacts using api some duplicates contacts are inserting. Can you please guide us what we need to do ?
Dear @ajeet_mishra. Thank you for your interest in our product and for reaching out to us. You can specify control parameters to Acelle API to change how it handles DUPLICATION. You can check out the details in the in-app API docs. Or please shoot us a message through our profile / support contact form, our support team will get back to you shortly. Thank you.
I’m having trouble and my ticket hasn’t been responded to. My problem is that every time I change the app’s appearance, it automatically reverts to the default within 24 hours. I’ve repeatedly changed the appearance, layout, and menus, but why do they disappear and revert back to the original after a few days? Is this app unmodifiable?
Dear @oxocode. Thank you for your interest in our product and for reaching out to us. It is likely a misunderstanding of PERSONAL and APP-WIDE settings. Please shoot us a message through our profile / support contact form, our support team will get back to you shortly. Thank you.
i need to ask which of the recommended VPS to use for this app?
Thank you for your interest in our product. You can host Acelle like a normal PHP application on any Linux OS. Our web application can work on most shared hosting environments. Many of our clients are running Acelle Mail on a shared hosting environment without any problem. However, we would recommend that you go with a dedicated server or VPS over which you have full control in order to take full advantage of advanced mailing features.
this is one of the worst application on this platform, its always broken and support from the author is horrible, it takes over 3 weeks to get a response, upgraded to latest 3 months ago, it no longer sends any campaigns i get rfc 2822 error (same emails its been sending to fine), author never provided support to fix. my support has now run out am glad this was just a poc. horrible software stay away do not buy.
Thank you for your interest in our product and for reaching out to us. Our support team have replied to your message. Please check your mailbox and look forward to hearing back from you.
hi itried to purchase and download but there is no install folder
Dear @fotoplusw. Thank you for your interest in our product and for reaching out to us. Acelle is shipped with an Installation & Getting Started guideline for cPanel or unmanaged server/VPS. It is included in the guideline/ folder of the software package you download from CodeCanyon
You can go to the guideline/ folder, double click on the index.html file to open it on your PC’s browser. Just check it out and let us know if you cannot get it to work.
Also, for further integration & development, you can check out the API documentation included in the webapp. It is also available live at https://api.acellemail.com
Or, if you can provide us with access to your hosting server, we are happy to help set it up for you so that you can get quickly started (without any fee)
Dear @sfarhan75. Thank you for your interest in our product and for reaching out to us. It is likely a PHP compatibility issue. Please check and make sure that you are on the LATEST version of PHP. Or please shoot us a message through our profile / support contact form, our support team will get back to you shortly. Thank you.
After upgrading from version 4.0.26 to 4.1.5-p22 i started getting this error SQLSTATE[42S02]: Base table or view not found: 1146 Table ‘u944587781_eftdfyhnys.roles’ doesn’t exist
I checked and the table was really not there
I re-install the 4.0.26.p3 version and imported the db I had exported before, Will give it a try again.
Doing the steps above fixed my problem.
Dear @ellysto. Thank you for your interest in our product and for reaching out to us. Glad to know that you were able to get it to work. Please also shoot us a message through our profile / support contact form, our support team will get back to you to help check your webapp, to make sure that it is all fine. Thank you.
we are getting error ?
Something went wrong! Please check and try again.
Connection could not be established with host XXX:stream_socket_client(): Unable to connect to ssl://XXX:465 (Connection refused)
Thank you for your interest in our product and for reaching out to us. It is likely a configuration matter with your hosting server. Our support team have replied to your message. Please check your mailbox and look forward to hearing back from you.
I am trying to install the script, but during the database configuration step it failed to complete. Please check the screenshots below for better understanding:
Setup screen: https://prnt.sc/Sadb6P-G03J3
Error message: https://prnt.sc/9nYhWOFYalCQ
I had successfully installed this script long ago, but I never actually used it. Now I need it again, but the installation is failing. I suspect this may be due to updates in your script. Could you please check this issue for me?
Thanks in advance.
Dear @creativezak. Thank you for your interest in our product and for reaching out to us. Please shoot us a message through our profile / support contact form, our support team will get back to you shortly. Thank you.
