189 Reviews

for Design Quality

This is a well-built saas email marketing app on the marketing. Does a lot when it comes to automation. I love it.

for Customer Support

We are using Acelle mail application for several years.
Really appreciate its good features for email marketing together with quick and responsive support.

for Feature Availability

Hi Louis, such a great app you've developed, but there are more things that can be made to improve it.

After months of testing and using it and more than 20 000 emails send I have several suggestions for improvement:
- most important - add Activity log for users in Lists - to show which campaigns did they open and when this happened
- add option for UTM tracking at Campaign level (https://mailchimp.com/help/integrate-google-analytics-with-mailchimp/) - this will decrease Direct traffic in Google Analytics and should be done either automatically or manually by the user. In both, Campaign Medium must always be 'email' https://support.google.com/analytics/answer/1037445

There are several minor issues like:
- images are not showing by default in Outlook
- the beacon that is used to track opens, is visible in Outlook (like not loaded image)
- when I add a string Filed in Lists and use http/https URL string, the click on this URL is not tracked as click

for Customer Support

Great application with very good support.
Thanks I recommend it

for Customer Support

Very nice software that will give you comfort in your e-mail marketing. You will never have any problem about the same time customer support. All are provided for feedback definitely return.

for Customer Support

well this is my third review and I can tell that guys works really hard to help resolve any problems, yes it takes time, and I bet they overwhelmed (need to find support person in the future) but questions are answered, issues are solved. One think will help to save time is installation guide. may be even step by step install for AWS or other servers.

for Customer Support

This a great tool for email marketing :) It's out of the box everything you need to reach your audience. Great customer support too. And they are always willing to help in any way hey can. I am impressed. God job Louis and the team behind this.

I will always recommend

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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