Code

Reviews for Acelle - Email Marketing Web Application

381 Reviews

for Customer Support

I am SM, I work as a marketing operation manager of a company in China. I have bought more than 35 scripts. for various purposes. Such as SEO, Email Marketing, Social Media etc, The most satisfactory customer support I have received from this product. You will understand the importance of customer support when your script will not work and you don't understand whats the problem. I am writing this out of my experiences. I really like the support this script owner serves. If there would be the option for 10 stars, I would give that to this script.. you can buy it without any doubt. thank you.

for Customer Support

What this support ? what this bad customer service you have ? we have renew the support license to get support not to be ignored ?? 3 days waiting for your reply to our issue, ???? so bad

for Flexibility

for you to start to work with this application you have to pay more of the value of the app, very disappointed. you have to depend entirely of others provider services

Author response

Hello @jesusarb. Thank you for your interest in our product. Could you explain a little bit more about the issue you got with Acelle? Just shoot us a message through our profile/support contact form, we will get back to you shortly. Normally it is just a configuration issue when you first set it up. Thank you.

for Bugs

No installation instructions. After the composer update also not working. Not possible to install without write to support.

Author response

Hello @mikolyk. Thank you for your interest in our product. Installation & Getting Started Guideline is included in the software package you download from CodeCanyon. Please check it again or shoot us a message if you still cannot find it. Thank you.

for Feature Availability

Great Product, great support! Easy to install and supper user friendly ! id advice anyone to buy. you wont be disappointed

for Code Quality

Awesome system! Acelle Mail is great, I wish I would have know about it sooner. The customer service is always helpful and look forward to working with them for a long time.

for Customer Support

I am very pleased with their product and the customer service. The team has helped me to resolve my installation issue with complete professional approach.

The product is super easy and very smooth. It does all the sofesticated work with very ease.

Very nice product and superstar support. Thanks a ton!

for Feature Availability

Hi I bought this app long ago. Now I see there is plugin support. Is there documentation for developing plugins? Thanks

for Customer Support

We've contacted support several times and they were very helpfull. Love the product.

for Design Quality

It’s a very great software. If you want to save money or even make money don’t hesitate in getting this software.

for Customer Support

Customer Support never replies. Not sure why my rating keeps been removed, but this is the truth. Have been sending a lot of emails to them continuously, leaving messages to their wall and like everyone else complains, messages do not get a reply.

for Customer Support

had a issue a couple months after using it - their customer support rolled up their sleeves, got in our server, and fixed it - very friendly and patient, thank you aagain

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