171 Reviews

for Design Quality

This is light years ahead in design and usability than Mailwizz. installation easier, dns settings more automatic than Mailwizz, upload list file size limit much greater than Mailwizz's 1 mb limit!?! and also supports better automation. Oh did I say it's light years ahead in design?

for Customer Support

Not only the product itself is excellent and constantly improving, but also highlight the support. Personally I acquired the product more than 6 months ago and I no longer had support coverage. However, after a slight inconvenience with the geolocation, I came to the support and with surprise I received not only a solution but also a great warmth and attention. super advisable in the commercial and personal

for Customer Support

I really appreciate your hard work but in this days customer support is very important.

for Customer Support

support team work very slow I am waiting last one week to reply

louispham

Author response

Hello @themeunderscore. It seems you missed our last email sent to your themes*****@gmail.com. Could you please check?

for Customer Support

Good product , few bugs are there, if its fix best product,

for Feature Availability

Maybe one of the best scripts that i found in envato, great code, great features, awesome support.

for Code Quality

This is the best email marketing app so far great job and keep up the good work.

for Bugs

This application is FULL OF BUGS and the developers are not capable to fix them.

BEWARE that the list/segment feature doesn't work in this application. You can't send a campaign to more than 1 list/segment. The developer provided a patch that made the system worse, now it sends the campaign to the subscribers of ALL lists, even the ones you've not selected.

Tried to fix this CRITICAL bug with the developer but their capabilities don't seem to be enough. Lastly, they came with the excuse that they can't reproduce such an issue. We even provided admin login details but they still were NOT ABLE to fix the problem.

They released a new version today and we just bought it again to see if they've fixed the problem but the same, the BUG is screaming there. The developer is clearly doesn't care of bugs.

All in all, if you're doing serious business, STAY AWAY from this application.

for Customer Support

Excellent customer support! He help me until I can use my Acelle without any problems. If you need excellent support, this is recommended. Two thumbs up!

for Customer Support

Absolutely brilliant in every way.

Works perfectly.

Customer support has been very responsive.

Highly recommended product.

Thanks!

for Code Quality

The app is amazing & the developer himself supports you all the way through!

for Feature Availability

Great project here.
Can i suggest few stuff?
1. preview for sent email. After a campaign is sent, it would be good to see each email generated (like a replica of the sent email), because we are sending emails with many variables, so instead of accolades. we should see the exact email sent to each subscriber. just put a button on Overview -> subscribers -> View sent email (popup with replica of sent email)
2. transactional emails. a separated module, that allows sending transactional emails, with API. that would really increase the sales. couldn’t find any script that does that. just a page with logs, for sent email, preview, actions, events. Thank you.

for Feature Availability

Awesome support and application developed by louis. He is very generous and curious to help.

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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