Discussion on Acelle Email Marketing Web Application


louispham supports this item


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1380 comments found.

Hi, Author, I have installed script on http://customers.wixmailer.com/ . I have facing 3 issues. I have added 3 subscibers. 1. The subscribers count is not showing in lists page. http://customers.wixmailer.com/lists 2. When i try to create campaign the the list drop down is not working. http://customers.wixmailer.com/campaigns, 3. When i try to create automation the list dropdown is not working. I did n’t understand, the features working in demo are not working in our downloaded script. Please provide the bug free version. We dont like to call for support every time. I have contacted author for 3 times. No one responds. In this way we can’t move this script production.

Hello @111downloads. Please check your mailbox for our response. Thank you.


apisithb Purchased

Hello, I found Error executing “SetIdentityFeedbackForwardingEnabled” on “https://email.us-east-1.amazonaws.com”; AWS HTTP error: cURL error 6: Could not resolve host: email.us-east-1.amazonaws.com; Name or service not known (see http://curl.haxx.se/libcurl/c/libcurl-errors.html)

Can help me to fix ?

Hello @apisithb. Please check your mailbox for our response. Thank you.

Hello louispham! Your scipt has problem with 3.0.15 version. When I choose more than one list/segments, so when campaign run, it only send mail to last list/segment not send to all like before version. What’s happend here? How to fix this problem? Thanks!

Hello TonyHoang80. Please check your mailbox for our response. Thank you.

Thank and please check mail! I have an note for you! Thanks!

hello, Louis Pham! When I import data for email group, so the name’s field is error. file csv can’t support unicode. How can I fix it? Thanks!

On your demo, it seems that the subscribers are saved per list. Does that mean that if I have a subscriber in 2 lists and both lists selected in the campaign, he/she will get 2 emails?

Hello @akaunting. Thank you for your interest in our product. Yes, one contact may reside in more than one list. However, Acelle Mail is smart enough to send only one email in such case. So the contact will not receive duplicate emails. Regards.

I wish it were so but unfortunately not.

This is before sending: http://i66.tinypic.com/k9gniq.jpg

And this is after sending: http://i63.tinypic.com/2118i2x.png

And I received 2 emails!

Hello @akaunting. Please check your mailbox for our response. Thank you.

we need local payment gateway : midtrans.com

Hello @sunsuk. Thank you for your interest in our product. Currently we support Stripe, PayPal, Braintree, Paddle, MoneyU… gateways. Don’t they work for your country?

i find reseller member, what is this mean?

Hello @sunsuk. Actually reseller is an admin with less privileges, in compared with the root admin of Acelle Mail.

i’ve updated to the latest one. but there is no login page?

Hello @salmanrazikhan. The login page is for our future release which is not yet included in this release. It is in beta testing now and hopefully we can launch it soon.


wixiz Purchased

Hi, 1) We tried this script with multiple servers like Sendgrid, sendmail, MailGun, Cpanel cron job, but all sending servers send mails to spam. we verified domains at both end from script and sending Service with DKIM Keys. but results remain same.

2) When we set Amazon sending server and sending mail from and to the same email address which we verified in the amazon the mail sent successfully but if we try to send on different email address it raise error ” Email address is not verified the following identities failed the check in region US-WEST2”. Should every email address verified by amazon for sending success full email? but this is not possible for email marketing if not then how to solve this verification headache?

3) We setup paypal for payment method as a subscription. if we chose paypal visa or master card then payment proceeding correctly. but if we use direct paypal by email address and password then it raise error “Sorry, your info is not correct ” while i use same info at paypal website every thing goes correct. Any help about this issue?

Hello @wixiz. Please check your mailbox for our response. Thank you.


nurrohmat Purchased

Hi, why open rate and click rate not work?

Hello @nurrohmat. Are you sure you did send REGULAR campaigns? open/click tracking will not work for PLAIN TEXT campaigns. Regards.


mokmok Purchased

tried to upgrade to 3.0.14 to 15 but get this message Whoops, looks like something went wrong.


mokmok Purchased

hi, sent you email.

Hello @mokmok. Please check your mailbox for our response. Thank you.



ckissi Purchased

Few suggestions:

1. The API doesn’t return created_at field for the subscriber. 2. Cannot segment list by “created_at” field. Probably nobody need to segment the list by name, surname or email 3. When I add new subscriber via API and it’s already in the list I would prefer something like ‘Subscriber already on the list’ instead of ‘Subscriber was successfully created’ and also some different status code (not “1”)

It would be great to have these in next update. Quite easy to implement.

Hello @ckissi. Thank you for bringing it up to us, we will consider adding it to our near future release. Thanks

It zapier supported as yet?

Hello @rwazeralie. It is already in our backlog and hopefully we can have it done in a near future release.


Hervansin Purchased

Hi louis, my campaign wasn’t sent. But when I test the mail server, it was sent succesfully. Please Help. Thanks.

Hello @Hervansin. Please check your mailbox for our response. Thank you.

Please do I need to pay for the smtp you recomend before I can use this software r to use the smtp are free? Or is it that if I buy I can send unlimited mail without any additional fee? Am asking because I don’t know about smtp and I want to be clear before I purchase


highrulez Purchased

please check your email. it’s been a few weeks now… and my problem still doesn’t solved.

We can provide support for the install, customization or issues you are facing with this Script. Cheap Prices & Quick Service. Mail us @ zerone.01.solutions@gmail.com Whatsapp: +919555338080



actihost Purchased

Hello, Moving suscribers from one list to another take a lot of time (10 minutes ore more for 5.000 suscribers) , there is something i can do do improve that? What are the recommended PHP and MySQL settings? (PHP 7 + MariaDB 10.2 + Xeon 8 Core, 8GB RAM , SSD)


vihxo Purchased

i have this problem:

Sorry, the page you are looking for could not be found.

1/1 NotFoundHttpException in RouteCollection.php line 161:

How can i fix it?

Hi Loius,

I have created another copy for my internal testing purpose on sub domain on different VPS >> http://app.campaignladder.tech/. we have uploaded the zip and extracted there itself, check the file permission too. But browser is stuck on : http://app.campaignladder.tech/install URL with no screen. Which file need to look for this issue.

Waiting for speedy response. Thanks

Great project here. Can i suggest few stuff? 1. preview for sent email. After a campaign is sent, it would be good to see each email generated (like a replica of the sent email), because we are sending emails with many variables, so instead of accolades. we should see the exact email sent to each subscriber. just put a button on Overview -> subscribers -> View sent email (popup with replica of sent email) 2. transactional emails. a separated module, that allows sending transactional emails, with API. that would really increase the sales. couldn’t find any script that does that. just a page with logs, for sent email, preview, actions, events. Thank you.