12032 comments found.
your sales returns not show in cash Register when close the shift
Hello, What is your license code for UltimatePOS?
Hello tariq,
Based on our conversation, it looks like UltimatePOS & all modules are a good fit for your business.
It’s trusted successfully used by 6000+ businesses worldwide. We’re pretty sure it will help you as well.
To inform you, now you can get a HUGE Black Friday discount of 30% on all products. So if interested, it’s a good time to purchase it now & save. This is a once-a-year offer; we don’t do such offers throughout the year.
Get it here: https://ultimatefosters.com/black-friday-2025/
If any further questions, feel free to ask us.
Can you leave a Whatsapp contact number or email for customization?
Hello
Please open a ticket in support with the complete details of customisation that you need:
Support link https://ultimatefosters.com/support/
Good day!
Thank you.
Hello klemkari
Based on our conversation, it looks like UltimatePOS & all modules are a good fit for your business.
It’s trusted successfully used by 6000+ businesses worldwide. We’re pretty sure it will help you as well.
To inform you, now you can get a HUGE Black Friday discount of 30% on all products. So if interested, it’s a good time to purchase it now & save. This is a once-a-year offer; we don’t do such offers throughout the year.
Get it here: https://ultimatefosters.com/black-friday-2025/
If any further questions, feel free to ask us.
well just received your reply, i will need customization, so will get in contact through support
Sure, please contact support with the details of customisation that you need. This will help us to provide the cost & timeline for the customisation.
POS Category Switching Issue When we open a category and view the items, everything works normally. However, when we switch to another category, the POS freezes and remains stuck on the previous category. The items of the new category do not load. We also tested the same behavior on the demo site you provide, and the exact same issue occurred there as well.
Please assist with the category-switching issue. It is a critical problem, and both of my branches are struggling because of it. With every bill, the POS freezes when switching categories, and the items do not load. I have to refresh the system to continue, which clears the entire cart and forces us to start over each time. This happens on every bill and is severely disrupting our operations. Your urgent support on this matter would be greatly appreciated. Ticket . #14097 already opened but please replay faster its critical problem we can’t work
Sure, we’re checking & fixing it.
Thanks for your prompt response and for checking the issue. Could you please let us know approximately how much time it will take to fix this problem? Since this issue is currently blocking our POS operations.
check attached video for the problem”https://drive.google.com/file/d/1GQfP8xfyZrBedj1lO_4xzufJTiPHlusc/view?usp=sharing”
Also, kindly confirm how we will receive the fixed file or update once it’s ready
Appreciate your quick attention to this.
Our team is already working on it and will fix this as soon as possible.
When creating an invoice or quote:
The system should copy product name, description, price, and tax rate into a separate invoice line table (invoice_items) — not just reference the product ID.
Future edits to the product table should not affect old invoice items.
Only new invoices should use updated product information.
This is how systems like QuickBooks, OnlineInvoices, Dolibarr, Perfex CRM behave correctly.
Yes, UltimatePOS works the same way as this only.
No — it doesn’t work that way. Editing a product description will also update the product description on all past invoices that reference that product.
Yes, product name will change. Other things will not be changed.
Hello codedecode
Based on our conversation, it looks like UltimatePOS & all modules are a good fit for your business.
It’s trusted successfully used by 6000+ businesses worldwide. We’re pretty sure it will help you as well.
To inform you, now you can get a HUGE Black Friday discount of 30% on all products. So if interested, it’s a good time to purchase it now & save. This is a once-a-year offer; we don’t do such offers throughout the year.
Get it here: https://ultimatefosters.com/black-friday-2025/
If any further questions, feel free to ask us.
Hello, 3 years now, I request to separate ability to edit sales by editing suspended and draft sales in POS, means in order for the sales person to be able to edit suspended sales, they need permission to edit sales, which is not okay.
Hello, Sorry for the late reply.
I’m unable to understand it, Please explain more on this
1. In order to have ability to edit suspended and draft sales in POS need permission of EDIT SALES which is not good for everyone, so you meed to separate it.
2. Also when you suspend sales it reduce stock which is wrong what if sales not completed?
Hello,
1. Yes, we understand it but this is how it should work. Adding a separate permission will cause a lot of confusion.
2. Yes, it should reduce the stock. Even if sales is not completed the amount quantity in sales will be reduced.
Please note that your support has expired. Kindly renew your support.
Renewing your support helps us provide many good features and continuous support to you.
Thank you
I’m having serious problems with my clients. I just acquired another license for one of them.
1- When I uploaded the update, it seems I activated the CSS, but it’s not being served correctly. I had to go into the system settings and assign a color for the background color to apply. In fact, only blue and purple work; other colors like yellow and red aren’t applied correctly, and a different color appears instead of the one selected.
2- The problem with how the database serves requests is causing a lot of headaches. With only 40,000 records, the view sells, gets stuck in processing, and because it can’t retrieve the requests, it interrupts the process.
My server information: Inodes 683,816 / 750,000 (91.18%) Entry Processes 1 / 35 (2.86%) CPU Usage 2 / 100 (2%) Number of Processes 2 / 100 (2%) Physical Memory Usage 39.52 MB / 6 GB (0.64%) Disk Usage 19.27 GB / ∞ Database Disk Usage 1,013.46 MB / ∞ Bandwidth 4.52 GB / ∞ Addon Domains 5 / ∞ Subdomains 13 / ∞ Alias Domains 0 / ∞ Email Accounts 6 / ∞ Mailing Lists 0 / ∞ Autoresponders 0 / ∞ Forwarders 2 / ∞ Email Filters 0 / ∞ FTP Accounts 1 / ∞ Databases 20 / ∞ IOPS 0 / 1,024 (0%) I/O Usage 0 bytes/s / 10 MB/s (0%)
3- There are design problems; the pagination input is above the export button in the sells, home view, datatable Sales orders, Pending shipments.
Thank you for your reply. I notice you respond to everyone except my comment. I need a refund; this license hasn’t worked for me, and she’s already lost the customer.
Hello jaberroa811,
Sorry for the delayed response here; we somehow missed your ticket while replying.
1. Sorry, unable to understand it.
2. A new update is being released in next few hours, which will optimise this.
3. ok, we’ll check & fix it.
Fruther, please open a ticket in support with the complete details of this:
Support link https://ultimatefosters.com/support/
Good day!
Thank you.
Hello Team, i try your HMS, creating price from Mon-Sunday, then Mon=50, Tue=60, Wed=70, thur=100, fri=150, sat=200, sun=175. when i try to book fri to sun or nov. 7 to 10. 3 night. it computes only total 450 which only friday rate. not the rate for fri, sat, sun. its good it itemized on the invoice per day rate then, total. amazing.
Hello, Yes it will take the price of the day of starting
so what is the use of different price everyday if only read first day? so this is bug right? thanks
We’ll check what can be best done here…we recommend that you open ticket in our support portal so that our tech team can check it.
I have problem, how would i add product is i have have variable product like XL size in Red color and 2XL size in blue color kind of stock ? I can add tshirt in red or blue but how would I also add if i have 2xl blue or 3xl red since i need to maintain inventory based on size color both ?
Hello, Please check this doc:
https://ultimatefosters.com/docs/ultimatepos/products/products-management/#Adding-Products-with-multiple-variationsThank you
Good day, this ticket #14089 was added 4 days ago with urgent as the status as it was and still is an urgent request. You guys repeatedly ask customer to renew their support so as to provide timely support. How do you justify 4 days of no reply to a current customer? This is utter failure after the sale, do better.
Hello,
Please be assured that all tickets will be replied, Sometimes, ticket gets delayed because of huge ticket volume. Please cooperate. Thank you
Its best to hire more support personnel as this is unacceptable to wait more than a week for urgent support. We cannot use our product and support is expiring soon. https://prnt.sc/jbFmNPGs3qW7
There is already a response to your ticket 16 hours back, please check.
Big bugg. 1- REPORT > SELL REPORT (Sell Payment Report) NOT WORK STILL BIG BUG FOR BIG COMPAGNIES USING YOUR APP
I recommend downgrade v6.7 that work fine for the moment
Stay Not WORK loading page after min and min
2- Sell Patch file Not Work..
3- Try to test stock transfer after..
Hello, Verkysee,
What is your license code for using UltimatePOS?
Hello verkysse
Based on our conversation, it looks like UltimatePOS & all modules are a good fit for your business.
It’s trusted successfully used by 6000+ businesses worldwide. We’re pretty sure it will help you as well.
To inform you, now you can get a HUGE Black Friday discount of 30% on all products. So if interested, it’s a good time to purchase it now & save. This is a once-a-year offer; we don’t do such offers throughout the year.
Get it here: https://ultimatefosters.com/black-friday-2025/
If any further questions, feel free to ask us.
After installation of new update NEW: Separate permission for stock transfer and stock adjustment can’t able to see any
And product seller report in report is not working just stucks up as processing after new update…look into it
Hello,
Please make sure you’re applying only the current version update.
There is already an update for this release; it should work.
Regarding the report let us fix it.
Yes current version only v6.9
It is available in new version, please check our demo.
Please check & let us know.
After updating to new version only 1 V 6.9 – Released on October 16, 2025 this problem occurred. Even I cleared cache and browsing history .. The error not solved. Even the demo old version this error occurred … Please check
We’re working on a new version to be relesed in next max 2-3 days with all these fixed.
Ok
Ok, Please proide us the server details so that we can check & fix it.
I see Many clients and customers complain about this bug; they say it occurs after the 6,7 version. This patch failed to fix it. Please try to check the vendor.js file and the DataTables, and all Ajax and JS files to fix it. Inspecting browsers gives these issues files. regards
Sure, we’re already checking it.
Hi, you took too much time without fixing this issue(3 months). I can see new complaining customers about it. Any update? regards.
Updates are coming tomorrow.
Today?
Yes, it’s coming today
Today !!
The new version is now released, you can download & update your system.
Please let us know how it goes once the update is applied.
https://ultimatefosters.com/docs/ultimatepos/release-notes-version-log-for-ultimatepos/v6-x-release-notes/#V-610-Released-on-November-21-2025Recently purchased. Calculations are not correct. I have two expenses for today (Image 1), but it is not showing on the register details (Image 2)
Image 1: https://ibb.co.com/vxwY5cTs Image 2: https://ibb.co.com/Y74tqq35
Hello,
Expenses entered in POS screen will only be shown in the cash register. Because these expenses are not entered in POS it doesn’t shows in cash register.
Please try & let us know if any questions.
How can update 4.6 ver to 6.2 new one any guide
Hello, Yes, please follow our update guide.
https://ultimatefosters.com/docs/ultimatepos/getting-started/update-guide-updating-ultimate-pos/You can also take our updating service to get it done easily.: https://ultimatefosters.com/product/installation-update-service/
Thanks for replying me I have updated to 6.9 version as per guide and enable administrative backup username also when i hit to make backup i got ””“500 Server Error”” error massage no bakup make as previous ver i do
Hello,
Sure we’ll help with this.
Please note that your support has expired. Kindly renew your support.
Renewing your support helps us provide many good features and continuous support to you.
Let us know after renewing. Looking forward to helping you.
Thank you
This is Not Fare ( Everything is working perfectly in old version as well backup alos but as i update it to next version of your stated methoed ,.then all other thinks is working fine except backup feature .so why i have to renew support .its mean never update again ??
All features will work fine in the new update also. Please check.
Hello does this app has a windows application that works offline and synchronises when online. I have been searching for that.
Secondly could you pls add option to disable card in POS screen in bussiness settings on your next update. Cad is not suppose to be showing as payment options when it’s not selected
Hello, currently it will only work either offline or online. There is no option to sync.
To disable card go to Business Locations > Edit
& disable the Payment method Card there.
Are we expecting the sync option feature soon as this is very important. It can come in form of windows executable version
Yes we understand it. Let us check what best can be done here.
ALERT: You have reached the maximum installation limit, purchase new license recived this error
One license is for use in one production domain/subdomain/folder.
You’re using it in more than one domain, which shouldn’t be done; it’s against the licensing terms.
Kindly purchase another license for use in this domain.
Let us know if you’ve any further questions.
Hello in your demo version , i saw some issue. in stock report total closing stock and and end of the table total closing stock not same ,
Hello, Let us check it. Please be assured that it will be fixed & released in next version.
If any further questions, please let us know.
I am waiting for your online and offline sync,
Sure, but for now we recommend that you start using the features UltimatePOS already provides, & then later we can work on this.
Hello ridoy,
Based on our conversation, it looks like UltimatePOS & all modules are a good fit for your business.
It’s trusted successfully used by 6000+ businesses worldwide. We’re pretty sure it will help you as well.
To inform you, now you can get a HUGE Black Friday discount of 30% on all products. So if interested, it’s a good time to purchase it now & save. This is a once-a-year offer; we don’t do such offers throughout the year.
Get it here: https://ultimatefosters.com/black-friday-2025/
If any further questions, feel free to ask us.
Dear many times I requested the features
1- location delete option, I can see in the business location table delete at Colum but once deleted at no hide the location so add deleted option in location settings once click deleted, automatically disabled the location also hide the location from the location settings so it will not affect any other sales or report nothing the benefit user cannot reactivated and if need the superadmin can remove delete at table date 2- if the user package 2 location or more after the user downgraded to 1 location after the user can continue to enable or disable the all locations so please fix that because all user using 1 location package with multiple locations
Hello,
1. Delete options cannot be added to location, you’ve to use the deactive button for that.
2. Yes this we’re working on it.
Hello, I want to buy the software but I would like to install old version, is it possible if I bought it?
Hello, Sorry, we don’t provide old version, also don’t recommend to anyone for using the old version.
Old versions may have issues or features that need improvement, so we highly recommend using the latest version as it provides the best solution & support will be able to provide better support to you.
I hope you understand now. Please let me know if any questions.
To let you know, We have 6000+ customers worldwide & many from Egypt successfully using UltimatePOS to manage their businesses. We’re pretty sure it will help you as well.
Furthermore, We are looking forward to seeing you use UltimatePOS.
Hello codecom,
Based on our conversation, it looks like UltimatePOS & all modules are a good fit for your business.
It’s trusted successfully used by 6000+ businesses worldwide. We’re pretty sure it will help you as well.
To inform you, now you can get a HUGE Black Friday discount of 30% on all products. So if interested, it’s a good time to purchase it now & save. This is a once-a-year offer; we don’t do such offers throughout the year.
Get it here: https://ultimatefosters.com/black-friday-2025/
If any further questions, feel free to ask us.
Hi,Any update about “Processing…” issue ? You said 48 h will be patch to share.Now passed one week. Regards.
Yes, we’ve done some workaround to fix it but still there are some other improvements that we found so doing that to provide a better working version to you.
Hello, please apply this patch.
https://www.dropbox.com/scl/fi/db60uab8me7f6yqfvhdaw/patch_sell_issue.zip?rlkey=t04p6dp71qg8porzdjuyr8bt5&st=lxf3id8e&dl=0Once applied, inform us how it goes so that we can do a public release of it.
