So what we did was create a test page: https://fitnessfirst.fi/testfepage_sup/ on staging-2, we used the shortcode on the page to display products and added the shortcode for filters. We also applied a separate filter set to that page, and everything is filtering without any issues.

Additionally, we turned off the Autoptimize plugin, which was removing all of the plugin’s JS and preventing it from running properly.

However, since we know that changing the theme causes an instant fatal error, we couldn’t switch themes to check whether the issue is coming from a specific archive template or other custom code (like custom sorting, stock status logic, or modifications to the global product query).

If you can switch the theme to the default WordPress 2025 theme on the staging-2 site, we could investigate more precisely. The plugin works correctly with the default Flatsome theme, but it seems that your child theme is applying some extra layout or logic on archive pages, which might be causing the issue.

Best Regards,
Victor

What are the JS I can Exclude CSS from Autoptimize?

Hi tomas362

All of the JS files in the plugin folder.

Best Regards,
Victor

Hi brds1

Thank you for choosing Filter Everything PRO.

You can use shortcodes, and additionally, there are widgets available in the WordPress section.

When editing a page with Elementor, look on the left side, where there are different tabs with widgets. In the “WordPress” tab, you’ll find our plugin widgets listed as:
Filter Everything – Filters
Filter Everything – Chips
Filter Everything – Sorting

There are 3 widgets in total.

Note: These widgets won’t appear in the Elementor search bar, so you’ll need to scroll manually to find them in the WordPress tab.

Best Regards,
Victor

Thanks mate, I Wasted whole day yesterday, searching and thinking it doesnt exist. How do I change the styling of stuff. do I have to manually edit CSS or is theres a easier way to edit these using Elementor. Similar to what JetSmartFilters have?

Also having issues with sort by function. it isnt working for me. Thanks

Hi brds1

1) Unfortunately, there are no style editing options like those available in default Elementor widgets, only custom CSS for now. However, we may expand this in the future and add similar styling capabilities. You can add your custom CSS under Filters > Settings > Experimental > Custom CSS.

2) Could you please provide a bit more information about the issues with the sorting widget, along with a link to the page where it’s not working, so we can check it?

Best Regards,
Victor

Hi 5t6c4dgk5k

Thank you for choosing Filter Everything PRO.

We are sorry to hear that. In general, a refund is possible by submitting a form through the account where the plugin was purchased and waiting for a response. Please note that the support team does not handle refunds. Furthermore, we have no control over the refund team and cannot speed up the process or influence it in any way.

Best Regards,
Victor

Hi jozef12

Thank you for choosing Filter Everything PRO.

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Also, please provide instructions on what we should do and on which exact page to see the described issue. So we can fix it right away.

Best Regards,
Victor

Hi knotions

Please add the following CSS code in Filters > Settings > Experimental > Custom CSS::

@media screen and (max-width: 768px) {
    .wpc_show_bottom_widget .wpc-filters-open-button-container,
    .wpc_show_open_close_button .wpc-filters-open-button-container {
        display: block !important;
    }
}

Best Regards,
Victor

thanks! that did it!

Hi Clobbergirl

So here’s what we did: on one of the pages, /vintage-embroidery-patterns/, we edited it and unchecked the “Optimizations” options related to JS, screenshot: https://prnt.sc/xe1Fdli31OLt

We also cleared the used CSS just in case, and now everything is working as it should on that exact page.

Best Regards,
Victor

Strange that that was what was stopping it, thank you Victor! I shall go turn off those and see if it doesn’t slow down my site too much. Do you know the name of the JS file that it uses as I think I can and an exception to my optimizer?

Hi Clobbergirl

Basically, all of the JS files in the plugin folder were affected. This optimization sort of delays the execution of the JS code on the page, which results in elements being rendered without any event listeners applied to them.

Best Regards,
Victor

Hi thordur1

A little update on this: we’ve spent a fair amount of time trying to reproduce the issue, but without any luck. We tested different settings and options with the addon plugin, but none of them affected the page in the same way. It could be an issue with the templates, custom code, or modified functionality.

Best Regards,
Victor

I just wanted to update: that’s correct. After disabling and re enabling the plugin, it worked fine. Like you said, it could be something related to custom code related to the plugin.

Thank you Victor

Hi thordur1

Thank you for the update. That’s amazing news!

We’re glad to hear that everything is working fine now.

Best Regards,
Victor

Hi Moreno

It is not possible to have one filter set for all translations. You need to enable filter set translations and create a separate filter set for each language.

Please check this page for WPML: https://filtereverything.pro/resources/with-wpml-polylang/

For the AJAX settings, please check this page on how to find the correct container class name: https://filtereverything.pro/resources/ajax-instructions-only/

If you’re unable to configure it, please send the credentials to the WP admin dashboard by following this document so we can check it.

Additionally, please send the link to the exact page where we can set an example for it all.

Best Regards,
Victor

Hi beniangel

Thank you for choosing Filter Everything PRO.

Try going to Filters > Settings > Indexing Depth and make sure to set a higher number for the required post type to enable SEO Rules with the longer depth. Let us know if this helps resolve the issue.

Best Regards,
Victor

Currently, everything is working on the page you sent: https://prnt.sc/ZajP7KJenVgq and filtering works after selecting the correct query.

Here’s how to correctly apply those changes:
1) In the “And what to filter” dropdown, select the first post list.
2) Make sure the counter is enabled so you can see how many posts each filter term should display.
3) Click the Update button and wait until the filter set fully applies the updates.
4) Go to the page with the posts, choose the term with the lowest number (like 1 or even 0), and check if it is working.
5) If it’s not working, refresh the page (just in case).
6) If still not working, go back to the filter set page, choose the second post list, click Update, and again wait for the changes to apply.
7) Return to the post page (where you already selected the filter term), refresh it. When you refresh the page with the selected filter term, you’ll see right away if the filtering is working.
Continue this process until you identify the correct post list.

Common issues:
Not waiting for the filter set to apply all changes.
Forgetting to click the Update button.
Not refreshing the filtering page, which is essential to ensure everything updates correctly.

Best Regards,
Victor

Hi Victor,

Thanks again for checking!

I just tested the filters again — the product categories are working perfectly now, but the brand filter under “Merk” still isn’t affecting the product grid. The filter UI responds, but the product list doesn’t update at all when selecting a brand. Could you try filtering by brand on your end to see if you experience the same issue?

Thanks in advance!

Best regards, Sharon

Just in case, we have changed the filter prefixes to unique values: https://prnt.sc/ukosP0TMBT0W as they could conflict with slugs already created on the site. Everything is working so far with all filters. Also, make sure you have cleared the browser cache and cookies to test everything properly.

Best Regards,
Victor

Hi erkankerem

Do you mean that you need the ability to create multiple filters from the same entity? For example, creating several filters from the same taxonomy named category or from the tag taxonomy? If that’s the goal, this is not possible, you can create only one filter from one entity.

However, what you can do is use this plugin: https://wordpress.org/plugins/custom-post-type-ui/ to add as many custom taxonomies to your post type as needed. This way, you can organize your filtering criteria across different taxonomies and create one filter from each of them.

Best Regards,
Victor

Hi Thax for your reply,

1 product has different tags example:

Category shampoo

Tags: multiple like skin, type skin, type smell, type…..

I like to add the tags as filter see my filter here but cant achieve put tags in a different filter or as one. See below https://beehonestcosmetics.com/category/producten/ Example https://beehonestcosmetics.com/example/Afbeelding1.png https://beehonestcosmetics.com/example/Afbeelding2.png

Posts, by default, have two taxonomies: one named “Category” and the other named “Tags”. That’s just two taxonomies.

You can create only one filter from a single taxonomy. So, if you create a filter from the taxonomy named “Tags,” you cannot create another one from the same entity. This is why you need to add separate custom taxonomies with the required terms in them.

Best Regards,
Victor

Hi Danordic

Thank you for choosing Filter Everything PRO.

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Best Regards,
Victor

Hello Victor,

Thank you for your quick response.

We’ve identified and fixed the issue on our side, so there’s no need to provide wp-admin access at this time. We truly appreciate your support and assistance.

Please note: The Filter Everything plugin was configured and set up correctly. The issue occurred due to a conflict with another custom filter. The Filter Everything plugin is very useful and supportive, and we’re happy with it.

Thank you once again.

Hi Danordic

We are glad to hear that the issue was resolved. You did a great job!

Best Regards,
Victor

If you have already purchased the PRO version of the plugin, please make the request from the account used for the purchase in order to receive support. Make sure to include all necessary information, such as links to the page with the issue and a step-by-step guide on how we can recreate it on the site.

Best Regards,
Victor

hi I can’t access the website, please see the screenshot. I am from Singapore. https://imgur.com/a/Q3aSO7S

Please provide information via email at filtereverythingsprt@gmail.com about where you purchased the plugin. So we can check it.

Best Regards,
Victor

Hi Dave

No, this is not available with the filters. Even if it were, it wouldn’t be wise to do it from a resource perspective, as it would be too resource-intensive.

What you’re looking for is a custom WP_Query template that will display your products exactly as you’d like, with all the required conditions.

Please check this page for more details: https://developer.wordpress.org/reference/classes/wp_query/

Also, a small tip, AI tools like ChatGPT and others can usually generate good code snippets that work. So you can write something like:

Write a PHP code snippet for WordPress using WP_Query that displays WooCommerce products via a custom shortcode. The shortcode should support parameters such as:
Pagination (e.g., paged, posts_per_page)
Category (product categories)
Price range (minimum and maximum prices)
Ordering (e.g., by price, date, popularity)
Other useful parameters as appropriate

Best Regards,
Victor

Do you mean hiding them from the filters or hiding them from the products displayed on the page?

In general, when selecting a parent category filter, it will include all of its subcategories as well, this is how it works. It’s basically the same behavior you’ll find in WooCommerce: a parent category can have zero products, but if it has subcategories with products, the parent category page will still display all products from those subcategories.

Best Regards,
Victor

I mean when you’re filtering on a page that includes both subcategories and products, it would be nice that as soon as you filter products, the subcategories are hidden. From UX perspective you don’t want to see those subcategories anymore, as you’re looking for specific products.

I’d understand they’re technically still on that page, but it would be nice to be able to hide them as soon as you filter.

Hmm, if we’re not mistaken, there should be a hook in WooCommerce that allows you to hide those elements on the page. You can try to look for that hook, and then write custom functionality using this function:

/**
 * @return bool true if it is a filtered page and false if not
 */ 
flrt_is_filter_request();

Best Regards,
Victor

Hi knotions

Can you please send the link to the page with the issue so that we can check it? Also, please attach step-by-step instructions on how we can recreate the issue on the page.

Best Regards,
Victor

Thanks for replying! But I was able to get it working. I do have a different problem, but I’ll start a new thread.

Hi knotions

We are glad to hear that this issue was resolved.

Best Regards,
Victor

Hi Bertie

Thank you for choosing Filter Everything PRO.

The plugin itself does not apply any modifications to the query that displays the posts before the page is loaded. It will not globally alter which posts are shown on the page without filtering.

If you want to display certain posts by default before any filtering is applied, this should be handled within the posts query template that is responsible for rendering the posts on the page.

Best Regards,
Victor

Hi FiberOpticLink

Thank you for choosing Filter Everything PRO.

The default option should always be specified in the sorting widget. If you replace it with any other option (like sorting by price, etc.), the posts on the page will not be sorted accordingly when the page initially loads. This is because our plugin does not apply any sorting modifications before the page is loaded.

When you select a sorting option, a GET parameter with the selected value is added to the URL. This is the only way to predefine a default sorting option.

To set a specific default sorting, you need to use a direct link to the shop page with the desired sorting parameter included in the URL. That way, when clients open the page, it will already be sorted by the chosen option.

Best Regards,
Victor

Hi pixelperfectinteractive

Thank you for choosing Filter Everything PRO.

Please follow the instructions on this page: https://filtereverything.pro/resources/license-key-issues/ to get the license key.

Best Regards,
Victor

Got it, and admin access is removed. Thank you for the prompt root cause analysis and workaround. FEP is a fantastic plugin. It does exactly what I want it to do (e.g., flexibly update the filter options when the user moves to another category, working well with paginated content without issues, etc) and integrates beautifully with my builder, which is Yootheme Pro. I hope your business continues to grow with many years of happy Pro users to come!

Hi NetConfig

Many thanks for your supportive words. We truly appreciate it. We’ll make sure to keep moving forward and deliver more functionality and features in future updates.

Best Regards,
Victor

Hi NetConfig

The development team has created a fix for this issue. If you’d like, you can provide the credentials so we can apply the fix on your site, and you can check if everything is working correctly afterward.

Best Regards,
Victor