Hello Sir, where can I download the license code?

Kindly check on ticket #13739, it is very urgent.

There is a problem with the supplier’s account when making a purchase invoice and it is due for payment and at another time we add a payment to the supplier’s account and the value of the payment is greater than the value of the previous purchase, it does not appear in the supplier’s account that he has a balance from me in his personal account and it appears in the prepaid balance in the external table for suppliers and when adding another purchase from the supplier the amount available was not deducted from the pre-existing balance and when trying to pay the purchase invoice the full amount is requested without deducting the pre-existing balance

Thank you for your response and interest. Is it possible to restore some of the features that were removed from previous versions, such as reactivating many products that were deactivated at once, and placing a filter in the inventory transfer process in order to know the operations from one branch to another specifically?

How to track the customer who are not turning back for purchase after a specific period of time.. Is their any option to find

Hello sir excellent effort

1) is their any option in product listing Cost price and sale price. 2) if i transfer product from one shop to another is the product stock will be reduce from sender and will will updated in reciever shop automaticall.

,3) can you describe the formula of profit

Hi, My domain is expired can you please reset my license key

Hello sir

Any option for partial payment bcz some of our customers partially paid

Hi Sir, please reset my purchase code please, beacuse my old domain has been expired. thanks

Could you please help me? My POS system is no longer backing up. When I log in as an admin and click on ‘Administrative Backup,’ I get a ‘500 Internal Server Error.

i want to update my current system! how can i update that? do i need to pay again?

Can this be modified using Laravel 12 and Php 8.2.12?

Please Answer: #13656

When will an update be released to address the current issues in the application?

Barcode Label Printing Issue The barcode label printing feature needs to be simplified to work seamlessly with different paper sizes. The current guide provided does not support many common label paper dimensions.

Returns Not Reflected in Daily Cash Report Returned items are not being recorded properly in the daily cash report, which leads to inaccurate reporting.

Supplier Payments Automatically Applied to Invoices When making a “payment on account” to a supplier, the amount is automatically applied to outstanding invoices, rather than simply being recorded as a balance. This should be optional, not automatic.

Supplier-Customer Account Overlap If a party is registered as both a supplier and a customer, the system should allow automatic deduction of sales invoices from purchase invoices when applicable.

Activity Log Enhancements Please improve the Activity Log by including more detailed information such as the IP address and the device used to perform the action.

Mandatory Payment Account Selection When recording a payment, the system should enforce selecting a payment account and should not allow the transaction to be completed without linking it correctly.

Inventory Mismatch There is a mismatch between the number of purchased items and the actual product stock shown in the supplier inventory report. This needs to be investigated and resolved.

Barcode for Every Transaction Please consider adding a unique barcode to every sales or purchase transaction to make returns easier—allowing items to be scanned without needing to enter any data manually.

Improved Filters in Reports and Transactions More advanced filters are needed in most reports and processes, especially the ability to filter by site, branch, or warehouse.

Editable Stock Transfers After a stock transfer is completed, it cannot currently be edited. There should be an option to make modifications post-transfer if needed.

We kindly ask for your urgent attention to these issues. As users of your cloud-based accounting service, the presence of these unresolved problems is affecting our operations and customer base. We appreciate your continued support and look forward to effective solutions.

Thank you once again for your attention and follow-up

Subject: Request for Fiscalization Module Development and Communication Assistance

Dear UltimatePOS Team,

Greetings.

I am writing to you as a long-time customer. I purchased UltimatePOS along with most of its available add-ons back in 2021. However, I must express my concern that I have not yet been able to use the software in a production environment.

The reason is a lack of support for fiscalization, which is a legal requirement in my country, Bosnia and Herzegovina, as well as throughout much of the Balkan region. According to national regulations, all receipts must be printed using certified fiscal printers — specifically, direct line thermal printers such as those listed on the following website: https://www.datecs.bg/en/products/44

To comply with local law, the software must be able to generate and print the following types of documents:

Fiscal receipt

Daily report (Z-report)

Financial overview

Canceled fiscal receipt (storno)

Duplicate fiscal receipt

Duplicate daily report

And similar fiscal printouts

Therefore, I am reaching out to kindly ask: Would it be possible for your development team to create a Fiscalization module compatible with our local requirements?

I am fully willing to provide you with any technical documentation or samples that you may need for development.

Additionally, I must note with some concern the difficulty in reaching your support team. Since I purchased the software in 2021:

I no longer have access to ticket-based support

Your Telegram group does not allow sending messages

I was unable to find a direct email address for inquiries

Please let me know if there is an alternative or preferred channel for communication. I would greatly appreciate it if you could send me a valid email address, so we can proceed with further arrangements and discuss development costs and timelines.

Thank you in advance for your understanding and your response. I look forward to hearing from you.

Best regards,

Hello,

I have a few important questions before purchase:

1. If I want to buy UltimatePOS and sell subscriptions to multiple customers (as SaaS), what are the exact licenses and modules I need to purchase? Do I only need the Regular License + SaaS Module, or do I also need the Extended License?

2. If I have around 10 customers (companies) with 10 users in total using the system at the same time, what are the recommended server specifications (CPU, RAM, storage) for smooth performance?

3. If one of my customers requests a local installation (to install it on their own laptop or PC without using cloud hosting), do I need to purchase an additional license for them, or can I install it for them using my existing license?

4. For small businesses that will use the system for 2-3 years, the database size will become very large over time. In traditional accounting systems, there is a financial year closing and data archiving/rotation feature to manage old data and improve performance.

Is this feature available in UltimatePOS? If not, what is your recommended solution for this scenario?

Thank you for your clarification.

Discount feature set for a specific time period for bulk products/items selected and their category does not work.

Can you reset my licence please. It’s very urgent. I tried updating and I’m getting maximum number of installed already happened. This is very urgent

Tried kitchen module, why chef has to click details and see prices etc. And why is cola (ready to serve item) also sent to kitchen. Chef only need to see what and how many to cook (excluding ready to serve items) for certain table in one screen, not all the rubbish like price, payment, discount. https://ibb.co/twx5vtJW

Error 419 Page Expired, when try to login POS application Private Ticket #13691